pool and food in hard rock

it seems like they focus on keeping up with the casino and hard rock cafe customers, more than the guests staying at the hotel

was great, the staff, the breakfast was great, the pool was cold even tho it receives sun all day

only thing that i would appreciated was availability for breakfast included for the price i paid

casino, hard rock cafe, ?rale rooftop restaurant, and nook. also conveniently located.

i could not use the pool due to the short time.

the bar staff service was faster in every moment

the bar was closed on saturday night and no breakfast open

the bar also closed much earlier than the 10pm curfew, although the staff was nice enough to give us

this is located at the center of ponce so very accessible to many place such as bar and restaurant

pool, rather have more access to sun it s in between building walls, not much sun.

good strong wifi

it is a very comfortable place with air conditioning, pool, an excellent restaurant and cafe, and convenient parking

bad location for pool. right in the center of everything. not private.

wifi was weak at the room, we had to open the door to get it

perfect place with kids. i especially liked the pool, the buffet options and the friendly staff.

casino 24/7

their breakfast buffet is really good but expensive compared to other food

breakfast, pool

great breakfast buffet.

all disabled parking spaces taken by people in the casino.

upgrade to the parking lot

delay in upgrade of the bar and dining area

everything was great even handicapped parking

t like that the casino closes at 1am

swimming pool is great for kids.

property is big and loved the pool for the kids is a great family hotel.

never see cleaning the pool full of leaves

room. a bit far from bar and restaurant.

like the pool area the, sport area and the kids play area, the bar too and the life music on

cleaness of the sheets and no parking space.

there is no parking space for customers we have to park far and move the car to the front of the hotel when

parking was on the street

the parking is too far! other than that everything is fine.

parking

the room is spacious, and the beds are comfortable. the pool is very nice. good location.

the kids enjoyed the pool and they were extremely happy

breakfast has few options for diabetics. the scrambled eggs were awful ud83dude16

the breakfast

have tompools , but not laundry , so what will you do with tje wet clothes after you go in to the poll

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

that you need to use plastic cups at the pool.

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

the pool is excellent as well as the opportunity to have a massage and yoga

the pool is beautiful and well maintained

the pool is great, and the food — especially the healthy breakfast included — was an excellent

where good, specially that they have one for little kids and you can let them in without you having to get in with them, but supervising them obviously

good wifi

free breakfast was nice

where good, specially that they have one for little kids and you can let them in without you having to get in with them, but supervising them obviously

they don’t clean the bathroom during room service, they just make the bed and mop the floor