liked everything, could clean the back pool.

big rooms, great pool for kids

breakfast could improve

everything was clean. breakfast was good. a lot of activities for all the family.

the hotel amenities were excellent including the gym, pool and game room

kids shouting, hitting the connecting door, hitting our room door, mother and father shouting,

of the staff, from the receptionists, the restaurant and bar staff, to the gift shop and water sports equipment people were exceptionally courteous,

just thinking about the massages at the ni spa makes me melt into a ball of dough

i also used the spa and the massages

the beers from the bar at not cool, they need to improve that asap

pool is nice

the pool

the pool breakfast was great and the service was great thank you luis collazo

love stay here with my family we had a great time we had the pool to our self the view is

really beautiful place with large garden, swimming pool and amazing lagoon!

the parking is too far! other than that everything is fine.

very small pool

parking facilities are not good

parking

pool was closed for a private party

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

never see cleaning the pool full of leaves

swimming pool is great for kids.

enjoyed the outdoor areas and the pool

can party all nite by the family oriented pool says the bar tender (jonathan)

my children really enjoyed the pool area

i did not like about this hotel which it was ok but they have a casino and we have to share the parking lot with the casino people

the kids loved the swimming pool and the view from the top of the mountain was beautiful

parking had to be shared by people in the casino, only thing i didn't like, i think they should

t like that the casino closes at 1am

only thing i did not like about this hotel which it was ok but they have a casino and we have to share the parking lot with the casino people

the pool is to die for, a cold plunge to rejuvenate is a great way to start

fresh air, up in the mountains, with a pool, and . beautiful view, what's not to like.

peaceful, nice people, beautiful nature, great room, domino table and pool.

there was no bar and they was giving a special service to a group of people that were staying there

no bar or food service after 3pm

everything was incredible. the staff, the amenities and the breakfast

wish breakfast started earlier

was great , service was on point , staff was very friendly and supportive , pool stayed open late which was a huge bonus

breakfast included

the breakfast in the morning was delicious and your pool was fabulous

cleaning people were very late to clean room...nothing to brag about, no room service

excellent location and breakfast selection.

we like the casino and the location

we are 4 people, we just got two towels and when we asked for the third and fourth towel at room service it arrived around an hour and a half later because there were not available towels

wifi was weak at the room, we had to open the door to get it

the staff were very nice and diligent and the pool next to it was a plus, the weather was great as it was sunny but breezy

the swimming pool is great for families.

no safety bar in tub

beautiful hotel and pool. great location near the town center.

the bar staff service was faster in every moment

really don't have to go out, there's music in the lobby, live music at hr cafe and on the rooftop bar with ,great view at the top also

was great, the staff, the breakfast was great, the pool was cold even tho it receives sun all day

the pool was ok when it wasn’t full, lots of kids during weekend

casino, hard rock cafe, ?rale rooftop restaurant, and nook. also conveniently located.

good restaurants, friendly staff, comfortable bed. has a nice rooftop y casino.

saul, diego, lil red, and alexis

and in fact, because there is a giant tv screen in the bar/pool area, the staff organized the watching of the super bowl easy, making sure everyone had a

the room service was available but options were limited

the dogs that they have in the parking. i have to run with my kids so they dont bite them .

gym also well equipped

the staff was kind and helpful. also, the gym was well equipped.

guest no respecting pool rules (kids diving). no room service

the room was comfortable and we love the pool

we like the room and the pool

pool close at 10

the pool is really nice and deep

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

location, cleanness, pool, room

that you need to use plastic cups at the pool.

very nice pool to relax at and delicious food at the restaurant

delicious breakfast, overall l liked everything

limited time for breakfast. nedd more varition,like fruits,juices etc.

breakfast was great at the hotel also

breakfast could better

my taste, the breakfast was great

no room service which

the room service was poor because we had to go and pick up the food at the restaurant

room, casino and pool

food, casino and bar wifi

ter park) my kids loved it so much they wish to return every year and stay longer

they helped us with all the luggage and service from the parking to the room before, during and after check in and check out

more reasonable prices for the bar and food.

because i know there are still covid restrictions everywhere but would have been nice to have the bar open every day and not just on weekends

parking for hotel guest full with casino guest's.

also there was not a room service option even during the operating hours of the restaurant