the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

the pool was cool but so refreshing

the pool is beautiful and well maintained

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

the pool is excellent as well as the opportunity to have a massage and yoga

the pool should have a heater

location : bar main highway, pricing, parking and close proximity to el buen cafe — location near walmart,

pool was gorgeous and would go again if possible

they had a laundry, but a very old and rusty

the virus ruined our pool activities :(

the laundry room needs improvement

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel, itself / you’re given a card so that you would have to leave the

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

the pool lounge chair needs new one.

staff and room service also the breakfast included

where good, specially that they have one for little kids and you can let them in without you having to get in with them, but supervising them obviously

kids running on the hallways, etc

the wifi works great and there are free parking lots right in front of the entry

could use food and a bar on the property . would have loved a cocktail by the pool.

there was no bar and they was giving a special service to a group of people that were staying there

great colonial ambience at a real hacienda with a pool, good breakfast, clean room.

the pool was clean and they keep their animals under really good conditions

pool's tile stairs are extreamly slippery

pool was very clean and the kids pool seemed to have warm water so the kids dont get cold, the room was cleaned at least twice

infinity pool bar and breathtaking view and location

pool and bar and especially ocean view

i love the pool area and the restaurant

the breakfast is included

friendly staff, good location, pool, morning snacks.

parking

very small pool

live music in weekend, nice small pool, room view in 6th floor that we were was very nice

no table in room, no breakfast, very small pool 2 lounge chairs for 4 people at the

we had a romantic evening at the mini pool

location and villa with your own pool

the common pool area is luxurious, but we barely left our gorgeous private plunge pool

motor golf carts that the stuff were using were making too much noise like motorcycles

a non- golfer and would have liked more options for hiking and ecotourism on the hotel grounds and in the

room service was horrible and the front desk is unresponsive to issues we had in our rooom

second note, the breakfast restaurant was furnished with bar high chairs it's not kids or senior friendly to use these tall chairs and tables during breakfast

location parking helpful staff esp in bar and restaurant

no room service

tiene casino, estacionamiento, piscina, wifi, restaurante y

the swimming pool is great for families.

beautiful hotel and pool. great location near the town center.

this is located at the center of ponce so very accessible to many place such as bar and restaurant

i like all the lobby and bar section. i love the colors and the different spots for photos.

we were there for a wedding at the old casino hotel hall just 2 minutes walk

the room had so large counter and the casino had music each night.

and bar close early even on weekends

parking facilities are uncomfortable

restaurant and bar hours.

food & bar in hotel were expensive and basic

swimming pool is great for kids.

location was good. place is beautiful. lovely pool area.

like the pool area the, sport area and the kids play area, the bar too and the life music on

property is big and loved the pool for the kids is a great family hotel.

areas were well lit, nice pool and bar area

good breakfast- great rooftop bar and pool. clean room. lobby was fun.

noise heard in the room kids running in the hallway late in the night 1:00 am a light in the lavatory imposible to turn off

plenty activities in the hotel for adults, teenagers and kids.

bigger pool

only thing that i would appreciated was availability for breakfast included for the price i paid

really the place to come and hang at the pool, if thats what you want

due to the executive order of the governor we didn’t use the pool.

the private beach for the resort was easily accessible to the one swimming pool

villa was in good condition, kitchen utensils and cookware included

we wanted peace) the gym is disgusted very old-fashioned the restaurant can use a lot of worki

room service was good.

no room service.

no room service and restaurants closed way too early

casino pool and restaurant

is not really nice poor wifi connection even with 10$/day extension