many families but they all left the pool area and it was so quiet by 10pm

love stay here with my family we had a great time we had the pool to our self the view is

really beautiful place with large garden, swimming pool and amazing lagoon!

loved the pool and the room was comfortable and clean

pool is nice

there is plenty to do without leaving the hotel, games, pools, hot tub, gym, kayaks, scuba diving, beach walks, etc

restaurant/ poolside service

very family oriented and great entertainment for kids.

great place for kids—calm, warm, shallow waters

kids shouting, hitting the connecting door, hitting our room door, mother and father shouting,

the kids enjoyed the pool and they were extremely happy

the kids loved the pool and the slide

they have casino on the 1st floor

second pool was dirty

nighttime entertainment in bar

everything was incredible. the staff, the amenities and the breakfast

place is fantastic ( adults only) and great location (+)24 hours pool and it s adults only

than most places i would normally stay

was great , service was on point , staff was very friendly and supportive , pool stayed open late which was a huge bonus

excellent staff, breakfast, location. we will stay again.

there is no parking space for customers we have to park far and move the car to the front of the hotel when

parking facilities are not good

the pool was dirty

it doesn't have its own parking, but you can park at the convention center, which is just a few minutes walking distance,

the location was great, the room, the views of the mountain and the pool, though i didn't use it but it was nice

pool, place and more were excellent

property is big and loved the pool for the kids is a great family hotel.

the pool and the beach right behind it

areas were well lit, nice pool and bar area

like the pool area the, sport area and the kids play area, the bar too and the life music on

no bar or food service after 3pm

didn't like the pool hours

there was no bar and they was giving a special service to a group of people that were staying there

peaceful, nice people, beautiful nature, great room, domino table and pool.

could use food and a bar on the property . would have loved a cocktail by the pool.

no room service

room service never came

pool

however, the same date of my checkout, they call me to return me an expense from the bar that i had during my stay in the hotel

the room had so large counter and the casino had music each night.

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

the best is the location the pool and the parking

pool closes too early-at 7:00 pm

the tv did not work the pool was dirty, i think it was closed they do not supply beach towels if i need it towels i had to

pool was dirty and always closed

pool was excellent. rooms were clean.

small pool. sw

the pool was clean

brunch and coffee were good. pool clean.

the pool was nice with the perfect temperature

is excellent, everything clean, the pool, the restaurant and above all the customer service is

second note, the breakfast restaurant was furnished with bar high chairs it's not kids or senior friendly to use these tall chairs and tables during breakfast

parking, casino, clean room.

the bed and pillows were great and the breakfast and beverages were delightful

next to the casino, have parking and two restaurants

i did not go to the casino, it seemed lively and popular

the bar also closed much earlier than the 10pm curfew, although the staff was nice enough to give us

i like all the lobby and bar section. i love the colors and the different spots for photos.

pool food

this is located at the center of ponce so very accessible to many place such as bar and restaurant

i asked at the bar for a dirty martini and they didn't even know how to prepare it

do not have a bar or restaurant in the hotel

pool hours

the property has direct access to the beach. the pool area is clean and comfortable.

are very clean, a/c is cold, pool is great, hot water, security and private access to the combate beach

location is perfect love the access to the beach and the pool

there was a restaurant across the street, there was a gift shop, bar and a pool

book only hotels with the pool, otherwise i don't move

no pool and bathroom not working properly!

just by the beach, very good restaurants meters away, underneath the room a very lively bar on weekends, perfect for a drink, lots of very friendly locals almost no foreign tourists, the

there was a restaurant across the street, there was a gift shop, bar and a pool

the pool was clean and well maintained

room service was good.

we felt safe, it had many things to do. casino, golfing, swimming

and in fact, because there is a giant tv screen in the bar/pool area, the staff organized the watching of the super bowl easy, making sure everyone had a

k for a parking ticket drink from him) at the bohio bar and pool area took great care of us

the next morning when i got back from the gym, my room’s door was locked and the key did not work

guest no respecting pool rules (kids diving). no room service

very clean, nice service, pool was great but cold.

cleanliness comfortable beds pool parking

i loved the pool area; very enjoyable, most of guests prefer the beaches so you could have it to yourself for

casino,pool table,breakfast

casino, hard rock cafe, ?rale rooftop restaurant, and nook. also conveniently located.

breakfast buffet was not so good

pool

casino,pool table,breakfast

room was clean and very spacious. the location was great, nice pool

pleasant staff pool overall relaxing if that's what your looking for

the music in the bar it was too loud and didnt care about the people want to sleep

the bed and room was excellent! the pool i will have to check out next time!

the pool needs reno..

breakfast exceeded our

staff was very friendly, it didn't have breakfast available because of the covid but they do have a coffee machine available and it was

breakfast was great at the hotel also

my taste, the breakfast was great

breakfast could better

pool excellent room beautiful

food excellent the only disappointment was that everything closes early and also there was no room service as well

only problem notes for game room was closed and young children didn t understand why the casino was open than

room, casino and pool

the water park / room / restaurants / location.

they helped us with all the luggage and service from the parking to the room before, during and after check in and check out

room service

that it rain for the two days we were there and couldn't enjoy the pool.

to the pandemic no daily housekeeping unless requested, and no room service, but i ve stayed there plenty of times before and was always satisfied

the pool and casino