there was a live music in the evening but we found their bar doesn't accept card payments so we were left with no drinks

the bar was nice to have a drink during the day as you could sit inside or outside

if you tried to remove it from its base, finally at dinner time you had to buy a coffee from the bar but you were not allowed to return to your table and enjoy it with your dinner

could have provided better bar facilities in the evening.

walking distance was the local town with a number of shops and cafes/bars

nice facilities, very diverse breakfast, and snack lounge bar for my favourite club guests was very good

location with a great friendly bar chirripa opposite

my example, whoever signs the sky bar knows where it is - i never found it

couple of the bar staff members appeared as if we were a burden

setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

small pool and sad pool bar

food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to ask what is included in the price) quite a lot od

lobby bar wasn’t to a resort’s standard; friendly staff, however, the level of service wasn’t as

a lot on offer at the pool bar and a bit costly, vending machines expensive and although the breakfast was great on the first

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience with views over puerto de la cruz

the bar and the outside areas have comfy sofas and chairs for both day and night time

there is no club room bar with premium wine/spirits/snacks

bed was lumpy and needs replacing bar did not stock port!

quality of food lack of entertainment opening hours of bar lack of heating in room

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

but fix it only on another day - bad cocktails in bar - very loud

tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let you relax really well

pool/hotel bar not staffed very often

little bit more hot food at breakfast

nice breakfast included, very polite and helpful staff

bar wasn’t open so couldn’t just get a quick glass of water or ice

no bar open on premises but value for money breakfast was lovely

no bar to buy a drink tea or coffee during the day.

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

there was no bar not even a pool bar

top pool and bar are amazing, great selection for breakfast, walking distance to city centre

pool bar open

a problem but there was no bar service so had to go across the road but not a problem will definitely

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably priced drink and food

and modern room with sea view on the higher floors, nice pool bar on the roof with 2 swimming pools (not heated) , good breakfast with vast selection of

loved the cleanliness, the quality staff, the pools and the garden, the breakfast, the bar and the lounge area

nice relaxed evening experience at the bar with some light entertainment and dancing

great shows, live music in the bar every night

bar and dinning staff were very polite and helpful - we were provided with everything we needed

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

aimed at the german & french market if there was entertainment we were not told about it and the bar area was very quiet just a few folk dancing to a lady playing a key board and attempting to

bar at night with some live music are very nice

the pool bar and this area was really clean and well maintained

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

was close to bars and the noisiest bar on the square, also near the bins so very noisy every day when they are

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

there is music from a bar (a live person singing), this stops at 12

no bar in the pool area. however it is a rooftop pool so probably safer that way.

they show a pool bar in the photos but it is not open, that was

found the musical entertainment in the bar designed to appeal to a very elderly group

everything was wonderful. we would have liked a later bar service but it didn't impact our stay.

also it wasn't a problem to get ice at bar for a afternoon drink on the balcony

a bit from the center but very quiet and the hotel restaurant and bar is very nice

restaurant and its accompanying bar area were clearly understaffed and you could wait ages for a cocktail or a request for a table

lots of restaurants and bars/cafes are a stone throw away

concierge not very helpful. bar staff very good

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

were a lot of noise outside from the bar next to the hotel

chairs in bedroom just stools noisy til 3am from bar below parking difficult and at a

loved the rooftop bar and outside seating area

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

things - there was no ironing facility at the hotel and the rooftop bar was not yet open in the evening

terrace, where we enjoyed great breakfast with the view of teide (upstairs there is also a bar and a swimming pool which brings good vibes)

busy and lots of restaurants but less nightlife than playa las americas, though there is an irish bar molly malone if you like old irish men singing traditional songs

immaculate comfortable pool areas

great breakfast, nice terrace with sea view, swimming pools.

breakfast was very good with plenty of choice

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

for our weekend stay we read many of the previous reviews and noted negative about waiting and bar staff

similar as in the movie “budapest howl” nice, pretty and kind bar receptionist girl, kind waiters, fun and seems enjoying their job a lot

it had all the services, pools, bar and so on

the bar staff had such a great bond as a team

daily night events at the bar place were fantastic

staff were helpful, nice small pool on the roof, clean rooms, nice bar and restaurant to sit outside and watch the world go by

the dining room, terrace and bar staff were all very proficient

outside bar in hotel was lovely and most evenings had live spanish singer with guitar , prices of drinks

300 year old hotel full of character charming staff great restaurant in evenings and terraced bar onto street, we always felt spec returning to hotel at end of day and knew we were staying

at the outside bar area was poor why do waiting staff seem to have tunnel vision

the large bar with palms, like a traditional patio, is elegant and

the bar wasn’t opened in the interior

thing was all good loved our stay very much, bar staff were brilliant very friendly, we will be back again soon

staff were all very friendly and helpful, the hotel was in the perfect location but the bar did not stay open late on weekends

of on site bar and tha one affiliated to the hotel was outdoors and very uncomfortable seating

very quiet and nice gardens, we sat on the bar verandah and watched the green parrots flying around

all great, bar prices really good

the staff were amazing from the hotel reception desk to the dining area and from the bar to the pool

manu the barman was exceptional

bar area was not a relaxing space

pool, bar on the top is nice, it was not very busy

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great atmosphere, and a tv (spanish channels only, which was not an issue for us)

nice pool with bar and lots of sun loungers available

reception staff, very nice pool on the hotel's roof with a bar and excellent view

cool when it's baking hot , it has a pool with a little bar and food there is amazing , the view from the balcony is by far the best view on the island

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

ublic area with restaurant and bar ) opening the many windows for 5 minutes would have

top floor bar and relaxing area

the roof top bar is an excellent place to hang out and carlos the bar manager was so friendly and welcoming, he

cozy rooftop bar and very varied breakfast buffet with excellent

and the pool bar prices are amazing really cheap

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

champagne in room which bar staff kindly allowed

nice bar area

great location, nice pool area. bar area nice.

the hotel is right on the promenade, lots of bars with very loud music

roof bar and roof restaurant with fabulous views

pool, comfy beds, location, views, staff particularly alicia

n restaurant and pool bar

no bar for residents only bar for public

the night time bar area looked a bit dull. i didn t use it though so can t really say.

i can't name them all but marcos, barbara and tulia were among your staff

lounge bar area is quite dated and dark

the bar was excellent and the choice of wine really out of the

i liked the person at the bar but i never got his name

inclusive finishes at 11pm which is fine, but the bar is meant to stay open after 12

;nice simple rooms,very quiet;tho'a nice happy bar in the evening

service in restaurant and bar excellent

the pool could have been heated more spoiled the stay

size of the beds and choice at breakfast

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

15 mins away from beach or the area with main bars and restaurants

swimming pool area is very nice and the price of drinks and food at the bar is very reasonable

ter breakfast pool

that you basically had to walk with a watch the entire time, to figure out for example which bar will be open at what time, where you can get coffee at what time of day

the prices of the drinks at the outside bar are far too expensive

the staff is really kind, there is a comfortable outside pool with a bar and also an inner pool with several types of hidromassage on the 13th floor

i didnt like the food of the bar in the pool

shows for kids there was no variety in the evening at the bar toilets were not completely

in and out bar has great staff, reasonably priced drinks and live music every night

flowers and two black swans, very good breakfast for all the tastes, three stylish restaurants, bar with live music, smiley, warm and helpfull staff, it s more than i expected

it would be great if there was a bar at the spa area.

lobby bar area could be updated a little, has an old feel but still comfortable

i didn t feel like going down to the bar area

the space the food breakfast wow the best paella ever the musicians the bar the pool

the best part of the hotel is the rooftop terrace with jacuzzis and a bar - you can see teide on a nice sunny day, but you also have a nice view of the city

the music at the top bar and restaurant was dreadful that was the only fault

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

the jacuzzi and bar upper level were so fun to hang out at and the views were breathtaking

the rooftop bar is very relaxing

slow service in the bar area during busy periods

mini bar is in the room but small to keep own bottles of wines.

poolside restaurant & bar were ideal for a relaxing pool day

bar at nighttime is pretty good too with good service

the tv was a waste of time, everything foreign, mini bar could be improved.

the bar closes very early and the breakfast starts later than in other properties.

beautiful lobby, bar and dining room

the bar shut quite early after dinner.

the breakfast starts later than in other properties and the bar closes quite early.

excellent hotel & excellent service in the reception and the bar they treated us very well

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

tasty breakfast

the breakfast wasn t fresh, all cooked meals felt precooked

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

parking was free, ample and easy

ter a slightly tricky arrival)

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

the room also had a tv, free wifi and was overall very cozy

some facilities for kids

apartment has everything you may need for comfy stay - kitchen is fully equipped

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

a natural pool with sea water and a beach are just downstairs

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

entertainment program for kids food variety pool bar hospitality of all employees

of any alcoholic drinks except beer next to the smaller swimming pool ,i had to walk to the main bar every time i wanted to have a glass of wine

was generally good - the best options were the grills at the snack bar and grill restaurant

the snack bar outside is constantly stocked with pizza, chips, hot dogs and a bbq cooking burgers and chicken

- it sound a lot from above and from the corridors: many guests decide to stay very late in the bar (open till midnight) and then come back to their rooms rather wildly

there was lovely sitting room but a bar would have been a good addition to the facilities.

there had been a less formal bar area i could have used prior to changing for dinner, it would have been nice

c)

no bar bit cold in the evening at this time of year

no slippers no robes in the rooms no hair conditioner no mini bar bad hair dryer

were amazing, carlos was in every bar/restaurant always with a smile on his face

the food was amazing, and the snack bar always full with good stuff (we had the all-inclusive option)

the infinity pool and help yourself snack area and fully stocked bar was amazing

the restaurants and the bars including the poolside snack bar were just fabulous

mini bar in the room is very poor

very nice location, not far from the beach and from the super sport bar flintstones

it is very visible how management is constantly checking restaurant / pool / bars

snack bar exceeded expectations with hot foods

entertainment and outside bar was great

loved the foam pool party the snack bar was good too and the paella

s advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact with other

kettle, no water

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

restaurant and bar weren't working so we had to search for other options in the village

haven't tried the hotel restaurant but bar service is open all day between 7am-9pm and coffee is really nice

there's no bar in the hotel, and the

make the awareness/availability of drinks from the bar on the terrace more obvious.

there was a seating area at the reception, but not really a bar where you could have some drinks during the day

that was sad to wander around the little town with almost all but one bar open

estefani best bartender and server at the tiki bar during the day

the night of my birthday bar staff sung happy birthday to me as well brought out a cake

every day and staff superb the overall experience amazing and it is a little haven for weather bar and restaurants never too busy mostly good entertainment in the evenings did paddle boarding

call outs to jesus at the lobby bar for exceptional customer service, jaqueline for amazing customer service and attention to

bar and waitresses in the main entertainment seating area where all grumpy which was sad as

coffee wasn t great and the service in the lobby bar could be a little slow in the evenings

they ve no longer got the sports bar there which was a great relaxed venue in the past!

could expand their juice bar with fresh juices not just upon special request but to the general public

could only buy soft drinks from the bar or mini bar

should be quicker there should always be waiters available i found myself having to go up to the bar to order quite a few times

bar staff

the receptionist was lovely, the bar staff great

for example, the tap water is not drinking water, and they provide you with bottled water in one bar at reception

pools, food, room bars, staff all spot on

smoker friendly hotel no smoking areas apart from out the front not allowed by the pool or at bar

the lift to the sky bar on the 16th floor is clear on one side, i found it terrifying!

amazing pools and room, fantastic views of the sunset and staff were exceptional especially the bar staff rafa and daykel at lago pool

we made our way to the lagoon pool bar and set up camp

the rooftop bar at sunset was the highlight of my holiday

- despite the hotel being packed you never wait much to be seated or receiving your drinks at the bar or having small talks, shout out to stella, the lovely lady we chatted during dinner service,

of the bill was poor , did not itemise the bill correctly on what was charged to the room for the bar for the totality for the stay , i have stay in numerous 5 star villas and paid less for what we

no bar at night for a evening drink and menu needs to change nightly

introduced herself on arrival and made sure we had everything we needed, oscar from the pool bar was pleasant and professional at all times

notwithstanding the hotel being five star, we found the restaurant and bar to be quite pricey and the hotel was quite a way out of the town so if you don't have transport

there was a fully stacked bar and a nespresso coffee machine too, except for milk everything was there:) the breakfast buffet

staff at the snack bar were always in a rush and the cups for the drinks are tiny

nice food great bar facilities and pool areas lovely

the a la carte meal in casa bonita pool bar and grill was absolutely superb

at the pool bar wasn’t good when mary wasn’t there

swimming pool, view, garden, flowers, bar terrace, a la cart reataurants

to be provided every day with one bottle of water( and not just on arrival day) and the mini bar to be unlocked ( at least to have some ice cubes) (+) a special shout-out to christofer, javi, and gabbriel, the bar staff, for their exceptional hospitality (+) mini bar was well stocked and replenished daily in the all inclusive package (-)only negative thing we have to say is that the pool-side bar did not make very good drinks (-) the evening bar only had one person taking orders (-) the mini bar was locked which is a bizarre concept (-) in piano bar was great with service and drinks (+)great restaurant & bar staff especially

the swimming pool, the view, very nice and friendly staff

we loved the surroundings of the pool area

only available at the pool area, food not available anywhere in the hotel during the day, and no room service

could be much cleaner

the bar was a bit over expensive

new quality bar beautiful rooms beautiful facilities 5 star

) to the service we received at the bar and restaurant

as a single traveller sometimes overlooked by the pool bar staff over families.

our taxi as we were their first she just hadn t seen us, calling out across the entrance was embarrassing then to be told i could have the taxi

choice of music in the lounge bar is excellent

there was a super friendly young bar man beside this pool from argentina so shout out to him

the mini bar availability with no extra charges

i asked for glasses to our suite, i was told no and to go and get them myself at the bar

food at the pool bar was not fantastic.

main bar was not always open

eesy and takes away from fantastic atmosphere)

lacking room service poor ie asked 3 times for ice on one afternoon gave up in the end mini bar wasnt replenished at all

the mini bar is also not ridiculously priced

outdoor music on ground floor bar / pool area

needs another bar in the eve to stay open later.

service in pool bar restaurant day 1 was bad. got forgotten.

d pool) at the top of the hotel is amazing; just wonderful to sit there with a gin and tonic

bar really, small one outside pool not great in the evenings

we used the gym daily and it had a good selection of equipment and the ice cream bar the children loved so they went to that daily

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when we enjoyed the sunset

ol bar service)

the service in the main bar area was a little on the slow side.

bar food in the restaurant very affordable

it was good all round the bar was excellent staff amazing

loved the pool, spa and bar to watch the sunset

especially esteban at breakfast he was on point friendly and helpful rikki at beach bar hard working happy and warm ines at reception even called me in uk beige hand to make sure my

to the last time, there wasn't enough staff in the pool area, so we had to order at the bar most of the time

it in tenerife these days), very nice pool area (several pools, some of them heated) and pool bar (thanks justin for the drink service), excellent restaurants (thanks ana-maria, luis and jose

the pool was amazing to include the pool staff, room staff, bar staff, and buffet staff.

attention to detail is so refreshing - small things such as a lovely welcome drink in the lovely bar area and handing out bottles of water with the pool towels

the hotel has several swimming pools and bar areas

we went to the bar most days and were looked after by jordan

ke g&t) cos it's a 5* hotel

have been better if there was bar service at the pool, rather than have to queue at the

cockroaches in the outside bar area

little english tv, drinks and food at pool bar quite expensive , for example cheese and ham toastie 7-50

for instance we had to go downstairs and buy water from the bar and after 12 pm, even then bar was closed

a tv in bar to watch football.. supply water with dinner

service, food , room, swimming pool , bar , music, everything was perfect

was there to attend a wedding so there was mostly adults and the bar in hotel closed at midnight and the hotel was dead then,does not realy cater for old people but

extremely friendly and as i have due restrictions, the guys in the snack bar were very helpful

the karioki bar down the street. a bit loud in the evening.

great pool area, bar access

the pool bar always had cold food , burgas hot dogs and chips