there was a live music in the evening but we found their bar doesn't accept card payments so we were left with no drinks

the bar was nice to have a drink during the day as you could sit inside or outside

if you tried to remove it from its base, finally at dinner time you had to buy a coffee from the bar but you were not allowed to return to your table and enjoy it with your dinner

could have provided better bar facilities in the evening.

walking distance was the local town with a number of shops and cafes/bars

there is a kids disco and a show every evening in the lobby bar which was awesome

similar as in the movie “budapest howl” nice, pretty and kind bar receptionist girl, kind waiters, fun and seems enjoying their job a lot

daily night events at the bar place were fantastic

the bar staff had such a great bond as a team

it had all the services, pools, bar and so on

food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to ask what is included in the price) quite a lot od

the bar was probably the best part, and everything was amazingly priced like eight euro cocktails and

small pool and sad pool bar

lobby bar wasn’t to a resort’s standard; friendly staff, however, the level of service wasn’t as

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience with views over puerto de la cruz

aimed at the german & french market if there was entertainment we were not told about it and the bar area was very quiet just a few folk dancing to a lady playing a key board and attempting to

in a nice area pool bar and pool area nice

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

bar at night with some live music are very nice

the pool bar and this area was really clean and well maintained

loved the cleanliness, the quality staff, the pools and the garden, the breakfast, the bar and the lounge area

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

nice relaxed evening experience at the bar with some light entertainment and dancing

great shows, live music in the bar every night

bar and dinning staff were very polite and helpful - we were provided with everything we needed

nice facilities, very diverse breakfast, and snack lounge bar for my favourite club guests was very good

couple of the bar staff members appeared as if we were a burden

my example, whoever signs the sky bar knows where it is - i never found it

setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

location with a great friendly bar chirripa opposite

there is no club room bar with premium wine/spirits/snacks

bed was lumpy and needs replacing bar did not stock port!

the bar and the outside areas have comfy sofas and chairs for both day and night time

quality of food lack of entertainment opening hours of bar lack of heating in room

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

the hotel bar was not open but drinks could be ordered at the a la carte restaurant.

breakfast is varied and of high quality and the bar and restaurant also excellent

restaurant and its accompanying bar area were clearly understaffed and you could wait ages for a cocktail or a request for a table

a bit from the center but very quiet and the hotel restaurant and bar is very nice

found the musical entertainment in the bar designed to appeal to a very elderly group

nice pool with bar and lots of sun loungers available

reception staff, very nice pool on the hotel's roof with a bar and excellent view

pool, bar on the top is nice, it was not very busy

gorgeous little bar on the first floor and another great bar at the pool (cash only just to make sure you’re

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great atmosphere, and a tv (spanish channels only, which was not an issue for us)

the staff were amazing from the hotel reception desk to the dining area and from the bar to the pool

manuel in the lobby bar always has

very quiet and nice gardens, we sat on the bar verandah and watched the green parrots flying around

manu the barman was exceptional

bar area was not a relaxing space

service in restaurant and bar excellent

;nice simple rooms,very quiet;tho'a nice happy bar in the evening

inclusive finishes at 11pm which is fine, but the bar is meant to stay open after 12

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

the pool could have been heated more spoiled the stay

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

immaculate comfortable pool areas

breakfast was very good with plenty of choice

the views are fantastic and the pools, pool area and grounds are spectacular

good buffet breakfast

rooftop pool and bar are the highlight

pool bar open

a problem but there was no bar service so had to go across the road but not a problem will definitely

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably priced drink and food

and modern room with sea view on the higher floors, nice pool bar on the roof with 2 swimming pools (not heated) , good breakfast with vast selection of

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would definitely book again

there was no bar not even a pool bar

no bar to buy a drink tea or coffee during the day.

bar wasn’t open so couldn’t just get a quick glass of water or ice

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

pool/hotel bar not staffed very often

tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let you relax really well

but fix it only on another day - bad cocktails in bar - very loud

nice breakfast included, very polite and helpful staff

very friendly staff and a nice swimming pool

were a lot of noise outside from the bar next to the hotel

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

concierge not very helpful. bar staff very good

seems the place is more like a cafe bar with rooms

lots of restaurants and bars/cafes are a stone throw away

things - there was no ironing facility at the hotel and the rooftop bar was not yet open in the evening

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

terrace, where we enjoyed great breakfast with the view of teide (upstairs there is also a bar and a swimming pool which brings good vibes)

loved the rooftop bar and outside seating area

in the evenings the rooftop bar is open and you can enjoy a nice drink in a calming atmosphere

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

there is music from a bar (a live person singing), this stops at 12

was close to bars and the noisiest bar on the square, also near the bins so very noisy every day when they are

they show a pool bar in the photos but it is not open, that was

no bar in the pool area. however it is a rooftop pool so probably safer that way.

it would be great if there was a bar at the spa area.

service at the bar is extremely friendly and drinks are mixed to perfection, but could be faster

either an uptick

the bar in the evening was lovely to come back to after a meal out and enjoy a cocktail or hot

i didn t feel like going down to the bar area

swimming pool area is very nice and the price of drinks and food at the bar is very reasonable

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

the pool bar staff were excellent as were the reception staff, who always went out of their way to help you

that you basically had to walk with a watch the entire time, to figure out for example which bar will be open at what time, where you can get coffee at what time of day

- swimming pool was great , we barely used the swimming by the bar since it was always busy but the upper swimming pool on the

300 year old hotel full of character charming staff great restaurant in evenings and terraced bar onto street, we always felt spec returning to hotel at end of day and knew we were staying

the dining room, terrace and bar staff were all very proficient

staff were helpful, nice small pool on the roof, clean rooms, nice bar and restaurant to sit outside and watch the world go by

at the outside bar area was poor why do waiting staff seem to have tunnel vision

outside bar in hotel was lovely and most evenings had live spanish singer with guitar , prices of drinks

staff were all very friendly and helpful, the hotel was in the perfect location but the bar did not stay open late on weekends

thing was all good loved our stay very much, bar staff were brilliant very friendly, we will be back again soon

chamber maid, bar staff and waiters all outstanding

the bar wasn’t opened in the interior

the large bar with palms, like a traditional patio, is elegant and

ublic area with restaurant and bar ) opening the many windows for 5 minutes would have

entire hotel was spot less, all the staff on reception, the spa, the cleaners, bar staff were amazing

top floor bar and relaxing area

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

need for intensive use of air freshener spray on the 5th floor

bar snacks available at a good price

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked syrups

the night time bar area looked a bit dull. i didn t use it though so can t really say.

snack bar outside for snacks and tea coffee and snacks inside at side of the bar

i liked the person at the bar but i never got his name

great location, nice pool area. bar area nice.

and the pool bar prices are amazing really cheap

champagne in room which bar staff kindly allowed

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

in the bar not so good

shows for kids there was no variety in the evening at the bar toilets were not completely

i didnt like the food of the bar in the pool

riends stayed and had did have them in

the staff is really kind, there is a comfortable outside pool with a bar and also an inner pool with several types of hidromassage on the 13th floor

the bar area was a bit clinical and under used

roof bar closes at six. not really another bar for residents to use in the hotel.

no bar for residents only bar for public

roof bar and roof restaurant with fabulous views

pool, comfy beds, location, views, staff particularly alicia

the best part of the hotel is the rooftop terrace with jacuzzis and a bar - you can see teide on a nice sunny day, but you also have a nice view of the city

the music at the top bar and restaurant was dreadful that was the only fault

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

the jacuzzi and bar upper level were so fun to hang out at and the views were breathtaking

the rooftop bar is very relaxing

slow service in the bar area during busy periods

mini bar is in the room but small to keep own bottles of wines.

poolside restaurant & bar were ideal for a relaxing pool day

bar at nighttime is pretty good too with good service

the tv was a waste of time, everything foreign, mini bar could be improved.

the room also had a tv, free wifi and was overall very cozy

some facilities for kids

there is a parking in front of the house, and areas in the garden to sit and chill

was reasonably clean and room service satisfactory

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

alcohol spirits at bar limited

the bar closes very early and the breakfast starts later than in other properties.

the bar shut quite early after dinner.

the breakfast starts later than in other properties and the bar closes quite early.

excellent hotel & excellent service in the reception and the bar they treated us very well

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

comfortable with great views alfonso was so helpful loved the sea filled pool as

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

a natural pool with sea water and a beach are just downstairs

apartment has everything you may need for comfy stay - kitchen is fully equipped

no slippers no robes in the rooms no hair conditioner no mini bar bad hair dryer

no source of drinking water or water for the coffee maker, other than a trek to the bar area

there was lovely sitting room but a bar would have been a good addition to the facilities.

there had been a less formal bar area i could have used prior to changing for dinner, it would have been nice

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

s advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact with other

kettle, no water

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

restaurant and bar weren't working so we had to search for other options in the village

restaurant and bar facilities restrictive.

there's no bar in the hotel, and the

make the awareness/availability of drinks from the bar on the terrace more obvious.

that was sad to wander around the little town with almost all but one bar open

haven't tried the hotel restaurant but bar service is open all day between 7am-9pm and coffee is really nice

also had a nice small gym

the breakfast is excellent.

perfect location for exploring teide. breakfast is superb

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the breakfast wasn t fresh, all cooked meals felt precooked

good bar area

drinks in the bar good

bar area was comfortable and the prices very reasonable

hotel and staff are amazingly friendly fantastic welcome at reception and the bar also

the bar closes early

:30).

good dinner and breakfast at the hotel and nice bar with good cakes :)

rooms and facilities were good and the bar area in particular was fantastic

no bar near rooftop pool. had to go down to main bar for a drink

the bar shut quite early

many germans as very german oriented, hotel and spa is working with mayer health centre

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

massage for a spa hotel not possible to book

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and gardens

extra facilities pool, garden, sauna, excursions with norberto, especially teide!

d i walked to the bus station) was open at 8am on sunday

one lady behind bar who was particularly friendly and helpful

position by the football pitch private parking available great snack / cafe bar serving lovely food reasonably priced

it had nice bar area to sit

cost in santa cruz, but i would suggest to have it there if you are willing to wake up early: no bar nor bakery in the neighbourhood

the snack bar outside is constantly stocked with pizza, chips, hot dogs and a bbq cooking burgers and chicken

was generally good - the best options were the grills at the snack bar and grill restaurant

- it sound a lot from above and from the corridors: many guests decide to stay very late in the bar (open till midnight) and then come back to their rooms rather wildly

entertainment program for kids food variety pool bar hospitality of all employees

of any alcoholic drinks except beer next to the smaller swimming pool ,i had to walk to the main bar every time i wanted to have a glass of wine

mini bar in the room is very poor

there were always beds available and the pool bar was great

room was on the 6th floor and we still were able to hear very clear some drunkards from the lobby bar singing around midnight

self service private bar was also a nice extra

the restaurants and the bars including the poolside snack bar were just fabulous

perhaps bar could open later than 11:00.

bar closed at 10:30, it would have been better if it stayed open later as we played board games

no tea/coffee facilities in the room. mini bar was not working. everything in it was warm.

special mention to reception and bar teams

especially the bar staff, they are very hardworking and nice people

entertainment and outside bar was great

need a less sterile bar area for pre evening meal drinks, it’s there…just needs to feel less school dinner/hospital

it is very visible how management is constantly checking restaurant / pool / bars

snack bar exceeded expectations with hot foods

staff, helped us every time when it was needed - 1 heated pool and 2 big pools - nice snack bar and pool bar - after check out we could stay and use all facilities until we needed to leave

good lobby, nice bar area at the top

great location, comfortable beds, very nice cocktail bar on the roof.

rooftop bar service was unfortunately not good

the restaurant wasn’t open mon & tues when we stayed? only the roof top bar open until 10.00pm

rooftop bar is a nice place to chill

also really cool bar in this park

than expected with value for money, excellent service, we especially want to thanks julio at the bar for his excellent service, managing several people at the same time with grace and being calm

used the bar facilities too

there is a lovely park just in front of the hotel with a nice bar which is a great walk into town

i have stayed here before and found the bar area was very quiet

didn't use the pool, but i used the gym and it was super good, i did like the garden and the bar outside, the staff was friendly and had patient with us

ate in the main restaurant one evening and found the menu a little limited, but there is also a bar where you can have food

the bar was lovely

ithin a few mins walk ) hotel room was spacious and lively with good

bar closing at 22h30 sharp due to covid restrictions when the law is stating already 23h in