food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to ask what is included in the price) quite a lot od

small pool and sad pool bar

the bar was probably the best part, and everything was amazingly priced like eight euro cocktails and

a lot on offer at the pool bar and a bit costly, vending machines expensive and although the breakfast was great on the first

lobby bar wasn’t to a resort’s standard; friendly staff, however, the level of service wasn’t as

my example, whoever signs the sky bar knows where it is - i never found it

location with a great friendly bar chirripa opposite

nice facilities, very diverse breakfast, and snack lounge bar for my favourite club guests was very good

couple of the bar staff members appeared as if we were a burden

setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

if you tried to remove it from its base, finally at dinner time you had to buy a coffee from the bar but you were not allowed to return to your table and enjoy it with your dinner

the bar was nice to have a drink during the day as you could sit inside or outside

could have provided better bar facilities in the evening.

walking distance was the local town with a number of shops and cafes/bars

there was a live music in the evening but we found their bar doesn't accept card payments so we were left with no drinks

the bar and the outside areas have comfy sofas and chairs for both day and night time

there is no club room bar with premium wine/spirits/snacks

bed was lumpy and needs replacing bar did not stock port!

quality of food lack of entertainment opening hours of bar lack of heating in room

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

nice relaxed evening experience at the bar with some light entertainment and dancing

great shows, live music in the bar every night

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

bar and dinning staff were very polite and helpful - we were provided with everything we needed

loved the cleanliness, the quality staff, the pools and the garden, the breakfast, the bar and the lounge area

there is a kids disco and a show every evening in the lobby bar which was awesome

the bar staff had such a great bond as a team

it had all the services, pools, bar and so on

for our weekend stay we read many of the previous reviews and noted negative about waiting and bar staff

amazing and very polite and helpful, from the check in desk to the restaurant and the poolside bar

in a nice area pool bar and pool area nice

aimed at the german & french market if there was entertainment we were not told about it and the bar area was very quiet just a few folk dancing to a lady playing a key board and attempting to

bar at night with some live music are very nice

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

the pool bar and this area was really clean and well maintained

the hotel bar was not open but drinks could be ordered at the a la carte restaurant.

breakfast is varied and of high quality and the bar and restaurant also excellent

restaurant and its accompanying bar area were clearly understaffed and you could wait ages for a cocktail or a request for a table

a bit from the center but very quiet and the hotel restaurant and bar is very nice

found the musical entertainment in the bar designed to appeal to a very elderly group

pool/hotel bar not staffed very often

tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let you relax really well

but fix it only on another day - bad cocktails in bar - very loud

the same every day, bad coffee and juice, and the gym equipment was very outdated

wifi was working only partially

pool bar open

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably priced drink and food

finally, the staff at reception, in the restaurant at breakfast time and in the rooftop bar were very friendly and helpful

a problem but there was no bar service so had to go across the road but not a problem will definitely

top pool and bar are amazing, great selection for breakfast, walking distance to city centre

bar area was not a relaxing space

manuel in the lobby bar always has

manu the barman was exceptional

all great, bar prices really good

very quiet and nice gardens, we sat on the bar verandah and watched the green parrots flying around

no bar open on premises but value for money breakfast was lovely

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

no bar to buy a drink tea or coffee during the day.

bar wasn’t open so couldn’t just get a quick glass of water or ice

there was no bar not even a pool bar

good buffet breakfast

breakfast had many options

of the dining not managed well esp breakfast was a shambles

the views are fantastic and the pools, pool area and grounds are spectacular

great breakfast, nice terrace with sea view, swimming pools.

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great atmosphere, and a tv (spanish channels only, which was not an issue for us)

reception staff, very nice pool on the hotel's roof with a bar and excellent view

pool bar does not have a regular timetable for opening.

the rooftop pool and bar is great.

gorgeous little bar on the first floor and another great bar at the pool (cash only just to make sure you’re

there is music from a bar (a live person singing), this stops at 12

they show a pool bar in the photos but it is not open, that was

no bar in the pool area. however it is a rooftop pool so probably safer that way.

was close to bars and the noisiest bar on the square, also near the bins so very noisy every day when they are

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

seems the place is more like a cafe bar with rooms

concierge not very helpful. bar staff very good

were a lot of noise outside from the bar next to the hotel

lots of restaurants and bars/cafes are a stone throw away

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

loved the rooftop bar and outside seating area

busy and lots of restaurants but less nightlife than playa las americas, though there is an irish bar molly malone if you like old irish men singing traditional songs

things - there was no ironing facility at the hotel and the rooftop bar was not yet open in the evening

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

in the evenings the rooftop bar is open and you can enjoy a nice drink in a calming atmosphere

;nice simple rooms,very quiet;tho'a nice happy bar in the evening

service in restaurant and bar excellent

inclusive finishes at 11pm which is fine, but the bar is meant to stay open after 12

pool quite deep in most part of it

the pool could have been heated more spoiled the stay

300 year old hotel full of character charming staff great restaurant in evenings and terraced bar onto street, we always felt spec returning to hotel at end of day and knew we were staying

the manager fixed a problem for us immediately and there was an excellent singer in the patio bar which served lovely cocktails, for a 3 star hotel tiny improvements could easily make it a

outside bar in hotel was lovely and most evenings had live spanish singer with guitar , prices of drinks

staff were very helpful, food in the bar outside was very good with live music every night, would definitely recommend this hotel as

staff were helpful, nice small pool on the roof, clean rooms, nice bar and restaurant to sit outside and watch the world go by

of on site bar and tha one affiliated to the hotel was outdoors and very uncomfortable seating

staff were all very friendly and helpful, the hotel was in the perfect location but the bar did not stay open late on weekends

thing was all good loved our stay very much, bar staff were brilliant very friendly, we will be back again soon

the large bar with palms, like a traditional patio, is elegant and

the bar wasn’t opened in the interior

the roof top bar is an excellent place to hang out and carlos the bar manager was so friendly and welcoming, he

top floor bar and relaxing area

need for intensive use of air freshener spray on the 5th floor

cozy rooftop bar and very varied breakfast buffet with excellent

entire hotel was spot less, all the staff on reception, the spa, the cleaners, bar staff were amazing

- swimming pool was great , we barely used the swimming by the bar since it was always busy but the upper swimming pool on the

the pool bar staff were excellent as were the reception staff, who always went out of their way to help you

that you basically had to walk with a watch the entire time, to figure out for example which bar will be open at what time, where you can get coffee at what time of day

15 mins away from beach or the area with main bars and restaurants

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

i can't name them all but marcos, barbara and tulia were among your staff

i liked the person at the bar but i never got his name

the night time bar area looked a bit dull. i didn t use it though so can t really say.

bar snacks available at a good price

the bar was excellent and the choice of wine really out of the

nice bar area

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

champagne in room which bar staff kindly allowed

and the pool bar prices are amazing really cheap

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

noise from bar below was unexpected but stopped at 11pm so bearable

pool, comfy beds, location, views, staff particularly alicia

no bar for residents only bar for public

roof bar and roof restaurant with fabulous views

n restaurant and pool bar

the space the food breakfast wow the best paella ever the musicians the bar the pool

i didn t feel like going down to the bar area

lobby bar area could be updated a little, has an old feel but still comfortable

service at the bar is extremely friendly and drinks are mixed to perfection, but could be faster

the bar in the evening was lovely to come back to after a meal out and enjoy a cocktail or hot

in the bar not so good

the staff is really kind, there is a comfortable outside pool with a bar and also an inner pool with several types of hidromassage on the 13th floor

lacked in facilities, no tea or coffee facilities or mini bar fridge

the prices of the drinks at the outside bar are far too expensive

riends stayed and had did have them in

the best part of the hotel is the rooftop terrace with jacuzzis and a bar - you can see teide on a nice sunny day, but you also have a nice view of the city

the music at the top bar and restaurant was dreadful that was the only fault

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

the jacuzzi and bar upper level were so fun to hang out at and the views were breathtaking

the rooftop bar is very relaxing

slow service in the bar area during busy periods

mini bar is in the room but small to keep own bottles of wines.

poolside restaurant & bar were ideal for a relaxing pool day

bar at nighttime is pretty good too with good service

the tv was a waste of time, everything foreign, mini bar could be improved.

the room also had a tv, free wifi and was overall very cozy

some facilities for kids

there is a parking in front of the house, and areas in the garden to sit and chill

was reasonably clean and room service satisfactory

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

apartment has everything you may need for comfy stay - kitchen is fully equipped

the kitchen is well-equipped and everything works perfectly

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

comfortable with great views alfonso was so helpful loved the sea filled pool as

beautiful lobby, bar and dining room

excellent hotel & excellent service in the reception and the bar they treated us very well

the bar closes very early and the breakfast starts later than in other properties.

the breakfast starts later than in other properties and the bar closes quite early.

alcohol spirits at bar limited

staff made it lovely especially the ones in the bar and restaurants

bar area was comfortable and the prices very reasonable

good bar area

hotel and staff are amazingly friendly fantastic welcome at reception and the bar also

the bar closes early

rooms and facilities were good and the bar area in particular was fantastic

the bar shut quite early

no bar near rooftop pool. had to go down to main bar for a drink

:30).

good dinner and breakfast at the hotel and nice bar with good cakes :)

breakfast was good and varied.

also had a nice small gym

perfect location for exploring teide. breakfast is superb

the breakfast is excellent.

tasty breakfast

no bar bit cold in the evening at this time of year

there is also no bar, which would have been nice to have a separate bar area to relax in the evening, there was just

there had been a less formal bar area i could have used prior to changing for dinner, it would have been nice

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

no source of drinking water or water for the coffee maker, other than a trek to the bar area

great hotel with great bar & restaurant

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

restaurant and bar weren't working so we had to search for other options in the village

kettle, no water

that was sad to wander around the little town with almost all but one bar open

restaurant and bar facilities restrictive.

there was a seating area at the reception, but not really a bar where you could have some drinks during the day

there's no bar in the hotel, and the

haven't tried the hotel restaurant but bar service is open all day between 7am-9pm and coffee is really nice

many germans as very german oriented, hotel and spa is working with mayer health centre

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

massage for a spa hotel not possible to book

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and gardens

extra facilities pool, garden, sauna, excursions with norberto, especially teide!

d i walked to the bus station) was open at 8am on sunday

one lady behind bar who was particularly friendly and helpful

position by the football pitch private parking available great snack / cafe bar serving lovely food reasonably priced

it had nice bar area to sit

cost in santa cruz, but i would suggest to have it there if you are willing to wake up early: no bar nor bakery in the neighbourhood

perhaps bar could open later than 11:00.

bar closed at 10:30, it would have been better if it stayed open later as we played board games

no tea/coffee facilities in the room. mini bar was not working. everything in it was warm.

especially the bar staff, they are very hardworking and nice people

special mention to reception and bar teams

used the bar facilities too

there is a lovely park just in front of the hotel with a nice bar which is a great walk into town

also really cool bar in this park

than expected with value for money, excellent service, we especially want to thanks julio at the bar for his excellent service, managing several people at the same time with grace and being calm

swimming pool. rooftop bar closed.

the restaurants and bar serve delicious food and drinks

bar closing at 22h30 sharp due to covid restrictions when the law is stating already 23h in

after by the cjhecking staff, they told us to go get a nice coffee

ate in the main restaurant one evening and found the menu a little limited, but there is also a bar where you can have food

nd it is ) in the garden bar when the room was ready they came gave us our keys and also took our luggage to the room for us

rooftop bar is a nice place to chill

the hotel’s restaurant is michelin star quality and the infinity pool and rooftop bar are top-notch

great location, comfortable beds, very nice cocktail bar on the roof.

rooftop bar service was unfortunately not good

the pool bar was very expensive. the bar in restaurant was rarely open

the bar meal was fine too

lovely lounge bar and fab rooftop pool

very good food for breakfast and good food at the bar also

reception bar and room staff well very friendly

bar staff were so slow we waited on two occassion for over 20 minutes for our drinks

hotel's vermutteria bar was also nice and trendy

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable for a special celebratory weekend

great place with an amazing bar downstairs

very nice bar upstairs with fabulous roof terrace overlooking the harbour

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on top of us