daily night events at the bar place were fantastic

similar as in the movie “budapest howl” nice, pretty and kind bar receptionist girl, kind waiters, fun and seems enjoying their job a lot

the bar staff had such a great bond as a team

some staffs were not friendly at the pool side restaurants and the bar counter.

amazing and very polite and helpful, from the check in desk to the restaurant and the poolside bar

in a nice area pool bar and pool area nice

the pool bar and this area was really clean and well maintained

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

aimed at the german & french market if there was entertainment we were not told about it and the bar area was very quiet just a few folk dancing to a lady playing a key board and attempting to

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

loved the cleanliness, the quality staff, the pools and the garden, the breakfast, the bar and the lounge area

nice relaxed evening experience at the bar with some light entertainment and dancing

bar and dinning staff were very polite and helpful - we were provided with everything we needed

great shows, live music in the bar every night

lobby bar wasn’t to a resort’s standard; friendly staff, however, the level of service wasn’t as

small pool and sad pool bar

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience with views over puerto de la cruz

a lot on offer at the pool bar and a bit costly, vending machines expensive and although the breakfast was great on the first

food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to ask what is included in the price) quite a lot od

inclusive finishes at 11pm which is fine, but the bar is meant to stay open after 12

;nice simple rooms,very quiet;tho'a nice happy bar in the evening

service in restaurant and bar excellent

most of the staff were very friendly, good facilities, pool table etc

poor quality of cereal choice at breakfast (only 2, neither of which were tasty)

nice pool with bar and lots of sun loungers available

cool when it's baking hot , it has a pool with a little bar and food there is amazing , the view from the balcony is by far the best view on the island

pool, bar on the top is nice, it was not very busy

reception staff, very nice pool on the hotel's roof with a bar and excellent view

gorgeous little bar on the first floor and another great bar at the pool (cash only just to make sure you’re

restaurant and its accompanying bar area were clearly understaffed and you could wait ages for a cocktail or a request for a table

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

the hotel bar was not open but drinks could be ordered at the a la carte restaurant.

breakfast is varied and of high quality and the bar and restaurant also excellent

a bit from the center but very quiet and the hotel restaurant and bar is very nice

manuel in the lobby bar always has

very quiet and nice gardens, we sat on the bar verandah and watched the green parrots flying around

manu the barman was exceptional

the staff were amazing from the hotel reception desk to the dining area and from the bar to the pool

all great, bar prices really good

there was a live music in the evening but we found their bar doesn't accept card payments so we were left with no drinks

the bar was nice to have a drink during the day as you could sit inside or outside

could have provided better bar facilities in the evening.

walking distance was the local town with a number of shops and cafes/bars

if you tried to remove it from its base, finally at dinner time you had to buy a coffee from the bar but you were not allowed to return to your table and enjoy it with your dinner

setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

my example, whoever signs the sky bar knows where it is - i never found it

location with a great friendly bar chirripa opposite

nice facilities, very diverse breakfast, and snack lounge bar for my favourite club guests was very good

couple of the bar staff members appeared as if we were a burden

the bar and the outside areas have comfy sofas and chairs for both day and night time

there is no club room bar with premium wine/spirits/snacks

bed was lumpy and needs replacing bar did not stock port!

quality of food lack of entertainment opening hours of bar lack of heating in room

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

immaculate comfortable pool areas

breakfast was very good with plenty of choice

the views are fantastic and the pools, pool area and grounds are spectacular

good buffet breakfast

was cringe making) or just play background music and let people enjoy the bar area, the italian restaurant il pappagallo is fashioned after a stark blazing white cave and

i didn t feel like going down to the bar area

the space the food breakfast wow the best paella ever the musicians the bar the pool

flowers and two black swans, very good breakfast for all the tastes, three stylish restaurants, bar with live music, smiley, warm and helpfull staff, it s more than i expected

either an uptick

rooftop pool and bar are the highlight

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably priced drink and food

pool bar open

finally, the staff at reception, in the restaurant at breakfast time and in the rooftop bar were very friendly and helpful

a problem but there was no bar service so had to go across the road but not a problem will definitely

the pool bar staff were excellent as were the reception staff, who always went out of their way to help you

15 mins away from beach or the area with main bars and restaurants

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

ter breakfast pool

but my main dislike is that the hotel seemed to only have one small pool bar to deal with the all

bar wasn’t open so couldn’t just get a quick glass of water or ice

no bar open on premises but value for money breakfast was lovely

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

no bar to buy a drink tea or coffee during the day.

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would definitely book again

lots of restaurants and bars/cafes are a stone throw away

concierge not very helpful. bar staff very good

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

were a lot of noise outside from the bar next to the hotel

chairs in bedroom just stools noisy til 3am from bar below parking difficult and at a

terrace, where we enjoyed great breakfast with the view of teide (upstairs there is also a bar and a swimming pool which brings good vibes)

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

in the evenings the rooftop bar is open and you can enjoy a nice drink in a calming atmosphere

things - there was no ironing facility at the hotel and the rooftop bar was not yet open in the evening

loved the rooftop bar and outside seating area

but fix it only on another day - bad cocktails in bar - very loud

pool/hotel bar not staffed very often

tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let you relax really well

gym was excellent and whole place very clean.

flawless wifi, excellent gym

no bar in the pool area. however it is a rooftop pool so probably safer that way.

was close to bars and the noisiest bar on the square, also near the bins so very noisy every day when they are

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

there is music from a bar (a live person singing), this stops at 12

they show a pool bar in the photos but it is not open, that was

i liked the person at the bar but i never got his name

i can't name them all but marcos, barbara and tulia were among your staff

bar snacks available at a good price

the night time bar area looked a bit dull. i didn t use it though so can t really say.

snack bar outside for snacks and tea coffee and snacks inside at side of the bar

of on site bar and tha one affiliated to the hotel was outdoors and very uncomfortable seating

the large bar with palms, like a traditional patio, is elegant and

chamber maid, bar staff and waiters all outstanding

staff were all very friendly and helpful, the hotel was in the perfect location but the bar did not stay open late on weekends

the bar wasn’t opened in the interior

at the outside bar area was poor why do waiting staff seem to have tunnel vision

outside bar in hotel was lovely and most evenings had live spanish singer with guitar , prices of drinks

staff were helpful, nice small pool on the roof, clean rooms, nice bar and restaurant to sit outside and watch the world go by

300 year old hotel full of character charming staff great restaurant in evenings and terraced bar onto street, we always felt spec returning to hotel at end of day and knew we were staying

staff were very helpful, food in the bar outside was very good with live music every night, would definitely recommend this hotel as

location, cleanliness, rooftop bar and pool, it was private and very quiet

cozy rooftop bar and very varied breakfast buffet with excellent

ublic area with restaurant and bar ) opening the many windows for 5 minutes would have

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

the roof top bar is an excellent place to hang out and carlos the bar manager was so friendly and welcoming, he

great location, nice pool area. bar area nice.

and the pool bar prices are amazing really cheap

champagne in room which bar staff kindly allowed

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

in the bar not so good

shows for kids there was no variety in the evening at the bar toilets were not completely

i didnt like the food of the bar in the pool

riends stayed and had did have them in

the staff is really kind, there is a comfortable outside pool with a bar and also an inner pool with several types of hidromassage on the 13th floor

was perfect, wonderful location, amazing room view, the rooftop bar with the jacuzzi is excellent

coffee at breakfast wasn’t the best and before 10:00 am (when the rooftop bar opens) there aren’t any alternatives in the hotel

the rooftop bar is very relaxing

the music at the top bar and restaurant was dreadful that was the only fault

the best part of the hotel is the rooftop terrace with jacuzzis and a bar - you can see teide on a nice sunny day, but you also have a nice view of the city

poolside restaurant & bar were ideal for a relaxing pool day

the tv was a waste of time, everything foreign, mini bar could be improved.

slow service in the bar area during busy periods

no residents bar was unable to get any drinks when we arrived at midnight

bar at nighttime is pretty good too with good service

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

pool, comfy beds, location, views, staff particularly alicia

the hotel is right on the promenade, lots of bars with very loud music

the bar area was a bit clinical and under used

noise from bar below was unexpected but stopped at 11pm so bearable

the room also had a tv, free wifi and was overall very cozy

some facilities for kids

there is a parking in front of the house, and areas in the garden to sit and chill

was reasonably clean and room service satisfactory

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

apartment has everything you may need for comfy stay - kitchen is fully equipped

the kitchen is well-equipped and everything works perfectly

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

comfortable with great views alfonso was so helpful loved the sea filled pool as

beautiful lobby, bar and dining room

excellent hotel & excellent service in the reception and the bar they treated us very well

the bar closes very early and the breakfast starts later than in other properties.

the breakfast starts later than in other properties and the bar closes quite early.

alcohol spirits at bar limited

no slippers no robes in the rooms no hair conditioner no mini bar bad hair dryer

no source of drinking water or water for the coffee maker, other than a trek to the bar area

there was lovely sitting room but a bar would have been a good addition to the facilities.

there had been a less formal bar area i could have used prior to changing for dinner, it would have been nice

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

s advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact with other

kettle, no water

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

restaurant and bar weren't working so we had to search for other options in the village

restaurant and bar facilities restrictive.

there's no bar in the hotel, and the

make the awareness/availability of drinks from the bar on the terrace more obvious.

that was sad to wander around the little town with almost all but one bar open

haven't tried the hotel restaurant but bar service is open all day between 7am-9pm and coffee is really nice

bar area was comfortable and the prices very reasonable

drinks in the bar good

the bar closes early

staff made it lovely especially the ones in the bar and restaurants

good bar area

stunning building. beautiful finish. fabulous staff! rooftop bar needed by the pool.

loved the coffee bar although there aren't many places to sit

rooms and facilities were good and the bar area in particular was fantastic

no bar near rooftop pool. had to go down to main bar for a drink

good dinner and breakfast at the hotel and nice bar with good cakes :)

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

breakfast was delicious and varied enough each day

also had a nice small gym

the hotel is really well set up, and breakfast is very good

the breakfast is excellent.

d i walked to the bus station) was open at 8am on sunday

f did not get her name - dark curly hair and

the bar and food are also very good

it had nice bar area to sit

one lady behind bar who was particularly friendly and helpful

pool water was too cold for swimming and even outdoor hot tub wasn't hot by us standards.

massage for a spa hotel not possible to book

you can relax in spa area, it's modern, new and there are not that many people

hotel is beautifully located and its spa provides a great range of facilities; outdoor and indoor pools have ocean

the alkaline outside pool of the hotel is magnificent and great for leisurely swimming

perhaps bar could open later than 11:00.

bar closed at 10:30, it would have been better if it stayed open later as we played board games

no tea/coffee facilities in the room. mini bar was not working. everything in it was warm.

especially the bar staff, they are very hardworking and nice people

special mention to reception and bar teams

rooftop bar service was unfortunately not good

the pool bar was very expensive. the bar in restaurant was rarely open

good lobby, nice bar area at the top

rooftop bar is a nice place to chill

the hotel’s restaurant is michelin star quality and the infinity pool and rooftop bar are top-notch

swimming pool. rooftop bar closed.

also the gin bar is a welcome distraction from the front door to your room

i have stayed here before and found the bar area was very quiet

used the bar facilities too

there is a lovely park just in front of the hotel with a nice bar which is a great walk into town

after by the cjhecking staff, they told us to go get a nice coffee

the staff in the bar were top class especially juan &

bar closing at 22h30 sharp due to covid restrictions when the law is stating already 23h in

the bar was lovely

nd it is ) in the garden bar when the room was ready they came gave us our keys and also took our luggage to the room for us

very nice bar upstairs with fabulous roof terrace overlooking the harbour

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on top of us

hotel's vermutteria bar was also nice and trendy

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable for a special celebratory weekend

great place with an amazing bar downstairs

lovely lounge bar and fab rooftop pool

the bar meal was fine too

reception bar and room staff well very friendly

very good food for breakfast and good food at the bar also

bar was friendly and attractive