bar staff

for example, the tap water is not drinking water, and they provide you with bottled water in one bar at reception

the receptionist was lovely, the bar staff great

lots of fresh fish meats and pastas at the show cooking stations la gomera bar fabulous spot for a drink and watch the sun going down staff were very helpful and attentive

pools, food, room bars, staff all spot on

amazing pools and room, fantastic views of the sunset and staff were exceptional especially the bar staff rafa and daykel at lago pool

the rooftop bar at sunset was the highlight of my holiday

we made our way to the lagoon pool bar and set up camp

i also enjoyed the food from the splash bar and of course room service

we only found this in the evening and in the reception bar area

to be provided every day with one bottle of water( and not just on arrival day) and the mini bar to be unlocked ( at least to have some ice cubes) (+) a special shout-out to christofer, javi, and gabbriel, the bar staff, for their exceptional hospitality (+) mini bar was well stocked and replenished daily in the all inclusive package (-)only negative thing we have to say is that the pool-side bar did not make very good drinks (-) the evening bar only had one person taking orders (-) the mini bar was locked which is a bizarre concept (-) in piano bar was great with service and drinks (+)great restaurant & bar staff especially

t too cold

wifi coverage is decent when in your room, and at the pool, but could be better.

staff, beautiful pool and grounds, great food, comfy rooms, amazing views, fun for kids

for additional coffee pods and all water (except at breakfast)

it was easy to go to the bar to grab a drink and snack and the infinity pool is just amazing

i asked for glasses to our suite, i was told no and to go and get them myself at the bar

the mini bar availability with no extra charges

like cocktails from pool bar filling like you drink water, completely different taste same cocktails in lobby bar

in the hotel was excellent from reception staff to restaurant staff and bar staff will definitely return had a fantastic

only beer available after 11 o'clock in the snack bar at the square

in buffet was good selection but always stone cold, pool bar snacks very limited and basic and sporadic what was available no options to get snacks,crisps,

the a la carte meal in casa bonita pool bar and grill was absolutely superb

staff at the snack bar were always in a rush and the cups for the drinks are tiny

swimming pool, view, garden, flowers, bar terrace, a la cart reataurants

on site bar and restaurant all fabulous and the staff couldn t have been nicer

as a single traveller sometimes overlooked by the pool bar staff over families.

the food was delicious, and the facilities from the bar and kids club to pilates and the gym were all fantastic

) to the service we received at the bar and restaurant

the bar was a bit over expensive

notwithstanding the hotel being five star, we found the restaurant and bar to be quite pricey and the hotel was quite a way out of the town so if you don't have transport

introduced herself on arrival and made sure we had everything we needed, oscar from the pool bar was pleasant and professional at all times

beware the mini bar costs

friendly staff and manager was great only down sides are lack of a bar for a drink after dinner in the evening which is sad as the restaurant and food is excellent

no bar at night for a evening drink and menu needs to change nightly

the mini bar is also not ridiculously priced

main bar was not always open

the mini bar offers free drinks and snacks

the common areas - the rivers, pool areas, restaurants, rooftop bar etc were beautifully furnished and comfortable

eesy and takes away from fantastic atmosphere)

could expand their juice bar with fresh juices not just upon special request but to the general public

every one of the staff were excellent, especially victor in the lobby bar , what a gentleman

could only buy soft drinks from the bar or mini bar

they ve no longer got the sports bar there which was a great relaxed venue in the past!

coffee wasn t great and the service in the lobby bar could be a little slow in the evenings

service in pool bar restaurant day 1 was bad. got forgotten.

the bar at the pool with cocktails quality is awesome

d pool) at the top of the hotel is amazing; just wonderful to sit there with a gin and tonic

needs another bar in the eve to stay open later.

no nice cocktail bar to use only pool bar as 11 year old not allowed

it was good all round the bar was excellent staff amazing

enjoyed very much the pool which is overlooking the ocean & as well the sky bar offered a fantastic view as special when we enjoyed the sunset

the service in the main bar area was a little on the slow side.

ol bar service)

realize that all inclusive can lead to poor service to those not in receipt of all inclusive

wanted to eat in the spanish bar but it was fully booked all week as was the krystal restaurant maybe this should be made

little english tv, drinks and food at pool bar quite expensive , for example cheese and ham toastie 7-50

the views from the hotel restaurant and bar don't give it justice, absolutely amazing

cockroaches in the outside bar area

-facilities modern clean and up to date - entertainment at night fabulous sunset views from the bar where you can enjoy a cocktail or two

the pool was amazing to include the pool staff, room staff, bar staff, and buffet staff.

loved the pool, spa and bar to watch the sunset

it in tenerife these days), very nice pool area (several pools, some of them heated) and pool bar (thanks justin for the drink service), excellent restaurants (thanks ana-maria, luis and jose

limited lunchtime eating options if you are not using the buffet - bar pool food is very good but menu is limited - plaza and beach are not really walkable unless you

to the last time, there wasn't enough staff in the pool area, so we had to order at the bar most of the time

poolside cocktail bar a must visit

the tv and mini bar section furniture is beautiful

5l) provided more than once per day - snack bar and cocktail bar

the lunch snack bar section has nice, fast and affordable food

evenings were lovely ,great food and service and the bar situation and service were second to non

sadly no alchoholic mini bar in the room, but room service could be ordered 24/7

entertainment in the piano bar - too much easy listening and there are step s everywhere so you have to be prepared for

we went to the bar most days and were looked after by jordan

bar drinks prices are pretty high, especially shorts

attention to detail is so refreshing - small things such as a lovely welcome drink in the lovely bar area and handing out bottles of water with the pool towels

my only comment around improvements is the bar service

th impressive sun set view)

superb facilities; great staff; breakfast and buffet dinner superb with great choice; rooftop bar awesome; and great pool

live music in restaurant and bar

upstairs bar cozy

pool, pool for adults, jacuzzi and pool on the roof, where you can be naked, spa, tennis, golf, bar with a beautiful pool with the city view for adults only

and our airline left all passengers stranded without accommodation, to the restaurant and bar staff, porters and cleaners

while also having spa, rooftop bar and pool area for adults

suite was amazing in fact there was nothing to dislike but the icing on the cake is the skyline bar which i don't have words for

as it’s a new hotel, not open long, the pool bar was a little unorganised

everyday the pool bar staff offered everyone a free drink around the pool which was a really nice touch (this was (+) the poolside bar is fantastic, and whilst we chose not to go fully inclusive as we like to explore local (-) be also aware that there re too many bottles in the fridge mini bar and bottles may fall down on the floor (-) bar area was also a bit disappointing (-)order some drinks in bar always asking room number with signature (-)- first of all shelf in shower cabin and bidet in bathroom and strange that the really so good bar in the hall has perfect drinks (+) best buffet food i've ever eaten bar none

we just went to eat out or ordered a room service - it was surprisingly

staff, animations for kids & adults, cleanliness, services, beach, almost everything in a awesome hotel with the easiness

ve the aquabike sessions) and the entertainment at

the breakfast was very good, everything you would have asked for

are great, i particularly enjoyed the comedy show down in the 'disco' and the live music in the bar area

about this hotel is brilliant, food exceptional, cleanliness, staff , room and bar

hotel staff very friendly with the exception of a couple of the bar staff working at the pool bar who seemed to be quite rude i can only assume because i was

great bar staff

fantastic roof terrace with bar and pool

was brilliant hannah a waitress in the bar in evening was superb we go to this hotel when we go to

hotel, room, balcony, pool, breakfast, restaurant, bar area, hotel decorations, location,

less lively at night, the bar finishes up at around midnight.

good indoor and outdoor bar areas

beautiful bar and pool.

the karioki bar down the street. a bit loud in the evening.

the pool bar always had cold food , burgas hot dogs and chips

extremely friendly and as i have due restrictions, the guys in the snack bar were very helpful

also unlike previous visit you had to go to the bar to get a drink- no table

was there to attend a wedding so there was mostly adults and the bar in hotel closed at midnight and the hotel was dead then,does not realy cater for old people but

we thought the choice of food at the poolside bar very good and prices very reasonable

only the food at pergola bar was not up to the standard

the downstairs bar area where entertainment is held could do with some refurbishing

length of time to sit and enjoy the meal

the waiting staff and bar staff were very friendly, helpful and attentive

breakfast was excellent pool and pool bar were great

another positive factor was the pool bar which has happy hour 16:00pm until 18:00pm, 2

the pool bar closing at 6pm, then the sun did not get too cool till gone 7pm

it was everything and more the roof top bar was amazing

the roof top bar and pool was a bonus attraction too

both the restaurant and the bar staff were first-rate

location roof terrace bar bedroom suite restaurant

makes the best cocktails by the way)

some of the staff seemed pretty annoyed every time they had to serve drinks at the adult pool bar which is very odd

than the outdoor main stage area would have liked maybe an additional smaller indoor bar with live music/piano in the

not good room not consistent to photos on web pool bar not good, no consistency in coctail making and too expensive considering low quality breakfast

location all inclusive beach bar well equipped apartments with air con and comfortable

no milk at breakfast for cereals even though cereals were out, had to go up to the bar to ask for a glass of milk

and when i mentioned to someone in the hotel he said he knew and that i could buy one at the bar ( 3

milk for cereals could only be obtained separately from the bar (a bit odd) and was not refrigerated

then the drinks in the lounge eg cocktails you have to go down to reception or the main pool bar on level -2

beautiful pool grounds and the snack bar there was actually tasty

the drinks at the bar were also greatly made and the staff was very nice and fun

the entertainment at the pool was an added bonus and can i say that andres , working at the pool bar was the most lovely waiter, always had time to speak, just a lovely man

everything but maybe need to train some of the bar staff more or get staff for bar only in sone

the vip areas are a real nice touch and the adults only sun terrace with it's own bar is

all inclusive food around pool bar was lacking in variety

extra charges for pool snack bar for ai customers

not enough toilets on reception and bar floors

meal was great, we never had lunch there as we would be on a walk about in adeje, the snack bar was great

is fantastic brilliant views close to beach approx 150 metres away down steps and numerous bars restaurant all around

noisy in the night, breakfast could vary more, kids club for youngest lacks slide or a swing set

kids activities are so good and stuff is really helpful.

nice pool area

everything was kept very clean pool, waste bins, rooms public areas centrally located

pool bar in a nice sunny location

loved the salad and the cocktails at the pool bar

poolside bar excellent with very friendly staff

the accommodation was spotless, the pool area was never busy and the restaurant/pool bar had a great variety of reasonably priced meals and drinks

breakfast was very good, and the pool bar had good prices and good beverage selection

fabian in reception and fabien in the bar both get special mentions but each and everyone made our stay special

it was easier to go to the bar and order drinks ourselves

apart from the restaurants, there is a snack bar and several lounges

could have another bar open in the evening.

best piña coladas in the sunset bar

have been toilets and a small bar near the jacuzzi

is available from 7am - 9pm, whether it’s breakfast, lunch and dinner or going to the snack bar which has a good range of choices, fresh olives available in the evening behind the bar and

i really enjoyed the pool bar and sunbeds

tatiana behind the bar was a lovely lovely little joyful lady who made us smile every time we saw her

it's a fully all inclusive hotel with breakfast, lunch, dinner and a snack bar throughout the day that has lunch style food

would have liked a room coffee machine. could do a little better with pool bar food options.

we used the exclusive roof too terrace which also featured a hot tub and a smal self service bar area which was free of charge

the pool bar could of stayed open a bit later.

pool bar was weaker than the inside bar

it is also great for adults as they have 2 big pools and a great bar by the pool

in restaurant and bar

swimming pool and sunbeds were great and easy to obtain, swimming pool bar was used and good value

the sunset view was amazing from both the sunset bar and our balcony

food good and bar exellant

poolside bar closed too early for food

the location was excellent right across from the beach and close to all bars, restaurants and supermarkets

some bar staff were quite rude and unfriendly - and this was in times when it was not even busy.

with the all inclusive package the mini bar and the spa was free of charge

the bar staff ,even the cleaning ladies are so friendly,we loved it

very small complaint outside bar staff bit slow with service.

great pools one very deep and other one suitable for all ages,kids pool on top deck great pool bar where you can get burgers hot dogs pizza chips and lovely cocktails ud83dude0a we were all

buffet bar has burgers, pizza , hot dogs etc and were all very nice

exellent cousine, we liked the pool&jakuzzi and the pool bar and evening events at the lobby

hotel with excellent bar and cleaning staff they couldn't of been anymore helpful

hotel very clean staff very helpful and prices in the bar were not expensive

have liked the option of kettle rental actually purchased one as couldn't justify 16 euro bar was a bit drab with little or no atmosphere more like a community center or bingo

no good bar area

my hotel i would make sure that i retain these valuable members of my team , and also the tall bar man who's name i forget was such a great laugh and also a great dancer on your stage

-pool bar didnt accept cash

inclusive food/snacks at the pool side bar would have been easier than going inside to eat

the late night bar staff make an excellent gin martini on request

the night of my birthday bar staff sung happy birthday to me as well brought out a cake

this place set the bar super high

bar and waitresses in the main entertainment seating area where all grumpy which was sad as

mini bar service in the room was confusing, it was not been informed that it's not free as in-room tea

the bar staff at the pool were also excellent

staff were amazing, from the cleaners to bar staff to the animation team

pleasant staff especially the blonde haired girl in the bar at night,fantastic breakfast

there are snacks between meals served at the pool bar

the bar staff were lovely

we really enjoyed the snack bar which provided, burgers, sandwiches, sides etc

room was a junior suite , it was fab but you could hear the music from the bar next door so an early night wasn’t an option but the bands were always good so that

water to expensive at the bar !

live music in the evening at the indoor bar and live acts by the outside bar

the property had a lovely pool area and gym , the bar and reception are are very nice

well done to everyone from the greeting we received on arrival at reception to the cheerful bar staff , the pool attendants , who organised pool games, and not forgetting the hardworking

room keys from working to force us to visit the reception to pay a €10 charge we had from the bar (ordered ice creams and the bar card machine was not working) - we had went out that evening

alejandro flores for this part in making our stay so wonderful, along with the guys at the bar who were extremely friendly to me and my family

from reception to the restaurant, the bar team to housekeeping, maintenance to entertainment, everyone was absolutely lovely

completely safe with the extra hygiene regulations in place at the hotel, and all of the staff: bar staff, evening staff and day entertainment staff were brilliant and so polite, welcoming and

also the breakfast was amazing, so many options and generally it was delicious, the pool bar served the best drinks

also the pool bar could have served food for a longer time period

the pool area, the entertainment in bar. bar alongside the pool

hotel restaurant and the bar menu could be available little longer in the evenings.

l love the bar and

from the cleaning staff to the photographers the waiters and bar staff were all perfect

package - had trouble just walking up to pool snack bar to have a bite to eat- we was told we needed to book a table through an app- when i said i

only get two drinks at bar at a time when we had 5 in our party but some people were served more than

could have explained few details of using restraunt and pool bar using key card but wasnt a major deal

the privilege sun bathing deck with a hot tub and bar for all inclusive

staff were great!! bar at top was unreal.

at bar was v good and prices at bar very good for a hotel did not have to go out night that was very

roof top bar is great, good drinks and nice music at

the rooftop bar and infinity pool make the hotel that extra bit amazing

pros: great friendly staff lovely room with a romantic jacuzzi amazing cocktails on the roof top bar good mix of people from young to old

playing muzic to loud at the bar late!

the pool bar has a great selection for lunch

ice for the room at the bar which i was told i could only get a glass of ice and i would have to pay for

pool bar had good selection of food and drinks and the good quality

bar closed at 5:30pm

katie from the bar who was running breakfast and lunch, absolutely lovely person who made our stay even better,

food was great, the personnell lovely, always helpful and friendly, espcially bar staff and the mini club staff

apartment was a bit closer to the pool bar / restaurant

lovely, bar great, breakfast buffet brilliant, spa amazing and staff were fantastic

loved the snack bar and beer on tap near the pool

only criticism was, our room was quite close to magic bar and the strip

lovely communal areas, friendly pool bar staff

could do with more entertainment and bigger bar area at night.

ud83dude00 breakfast was great lady on piano at breakfast was amazing staff and food at pool bar fabulous

only negative i had was on new years even when we paid 40 euros pp for the open bar and i could not get a bloody mary, my favourite drink, as it was a 'cocktail' and the bars were

great comfy rooms, great staff, outside evening bar lovely, pool side snacks and drinks great.

from the ladies who cleaned the room, worked in restaurant, bar etc all very helpful and all made you feel welcome

salad bar was good but sometimes they sneaked meat into things

pool bar expensive and not a lot of choice

staff at this hotel are so friendly and welcoming from check in, to cleaners, to bar staff everyone

a deposit for a towel for the pool, pool opens at 10-18:00 so you have to wait until 10, for the bar you can only pay with cash they don’t accept card

staff exceptionally helpful bar staff very friendly and created a great atmosphere spotless could not fault this

great walking distance to several attractions, bar and restaurants

are brilliant in this hotel they go above and beyond for the people staying there, tom behind the bar is exceptional at his job and includes

bar underneath hotel can at times be noisy - but didn't wake my child

restaurant could be set out a tad better as people queue around the salad bar so you are not able to get to what you

good choice of drinks room was great, 157 right by the pool and bar :) room was a 2 floor duplex, cleaned daily and new towels provided

i left mine in the bar by mistake and had to pay €2 for a replacement

of the bars you had to use a room card thing to purchase at the bar with the card attached to the room

i liked the bar staff when they bought drinks and fruit around the pool, the restaurant manager in the even was

the mini-bar always stocked up with a wide selection

the piano bar staff wasn't that pleasant

was looking forward to a drink in the piano bar but was told piano was just for show

quite a stuffy atmosphere, not enough bar staff so slow and long waiting times

breakfast was great, good menu to choose from and plenty of choice for something to eat.

great staff at the pool bar always good vibes

swimming pool bar close at 6pm

the heated swimming pool was lovely with lots of sun loungers and a swim up bar , the hotel also provides a bus around 10

a great pool bar with the best cocktails and an amazing crew

pool bar staff are friendly and a good laugh.

the breakfast and bar snacks (poke bowl) were delicious

on the days the restaurant was closed (sunday and monday) the replacement food from the bar was generous also very high quality, on a par with a very good gastropub

the bar was reasonable for drinks considering the standard of the place

the outside area was quiet, there is a pool bar where you can have lunch and you could always get a sun bed

the bar snacks, are of a very high standard too, with a lunch menu which far exceeds expectations in

during the day the bar was open to buy drinks whilst sitting round the pool, and in the evenings the restaurant serves

breakfast very simple

breakfast of cereals, nuts, fruit, yoghurt, eggs, meats and pastries was superb

the wifi was not working when we got there but the manager kindly let us try their own network, but it

) charming staff easy to park you

excellent location and fantastic rooftop pool. whent he bar is reopened it will be even better

no bar in hotel. would benefit with a bar on site

it would be an asset to have a bar of some sort .

no early breakfast available. no bar snacks after 3pm.

there's no pool bar but they come around taking orders to drop you up drinks

very nice location, not far from the beach and from the super sport bar flintstones

entertainment and outside bar was great

loved the foam pool party the snack bar was good too and the paella

need a less sterile bar area for pre evening meal drinks, it’s there…just needs to feel less school dinner/hospital

snack bar exceeded expectations with hot foods

just a stones throw from the beach and bar and restaurant area

large supermarkets within a 5 mins walk & the beach is within 10 mins where you will find lots of bars & resturants but we did notice quite a few have closed down since last year

of different food available for breakfast, lunch and dinner, and snacks available at the outside bar area

staff very nice at both the reception, bar and restaurant

all staff were very helpful on reception and bar staff very good

supervisor who shouted at us for bringing glass vs plastic to the pool, which incidentally the bar staff had given us a kettle & teabags in room would have been nice ( especially given the amt (+) hotel has a beautiful reception and a really lovely bar restaurant and pool area with lovely classy modern furniture (+) the breakfast was excellent and the lunch at the pool bar was (+)not a large hotel, that makes the bar and restaurant area are very comfy (-)only issue in this hotel was the bar staff (+) pool and bar area lovely and chilled out (-) we realised on the day of departure that some items in the mini bar may have been complimentary, would have been nice to have know this at arrival (+) both the restaurant and the bar had a good variety of food and drinks, well prepared and well served

unable to get wifi not used to single beds

location was perfect and if you like crazy golf then it s right outside the back of hotel

room service

very convenient for port. very clean and comfortable. excellent breakfast

indoor pool needs a little clean. mini bar empty.

no bar service in the early evening.

the hotel is very basic with 'opening times' for the restaurant, the bar and the door, but it's lovely if you just want to get away from the chaos for a while and

bathroom very small : door barely closed around toilet

liked the spa and bar and food

lack of bar staff

main bar and every night between 6pm to 8pm a pianist was dominating the place

great choice at breakfast. pool bar meals were nice. entertainment was good.

the area outside the dining room leading to the bar is bland and soulless

noisy bar next to the hotel which was annoying but we appreciate that is nothing to do with the hotel

the infinity pool and help yourself snack area and fully stocked bar was amazing

self service private bar was also a nice extra

room was on the 6th floor and we still were able to hear very clear some drunkards from the lobby bar singing around midnight

the food was amazing, and the snack bar always full with good stuff (we had the all-inclusive option)

mini bar in the room is very poor

- it sound a lot from above and from the corridors: many guests decide to stay very late in the bar (open till midnight) and then come back to their rooms rather wildly

entertainment program for kids food variety pool bar hospitality of all employees

the snack bar outside is constantly stocked with pizza, chips, hot dogs and a bbq cooking burgers and chicken

of any alcoholic drinks except beer next to the smaller swimming pool ,i had to walk to the main bar every time i wanted to have a glass of wine

was generally good - the best options were the grills at the snack bar and grill restaurant

no slippers no robes in the rooms no hair conditioner no mini bar bad hair dryer

no source of drinking water or water for the coffee maker, other than a trek to the bar area

c)

the bar and restaurant staff were helpful and the food and wine delicious

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

restaurant and bar weren't working so we had to search for other options in the village

great hotel with great bar & restaurant

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

s advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact with other

kettle, no water

there was a seating area at the reception, but not really a bar where you could have some drinks during the day

restaurant and bar facilities restrictive.

there's no bar in the hotel, and the

that was sad to wander around the little town with almost all but one bar open

make the awareness/availability of drinks from the bar on the terrace more obvious.

excellent hotel & excellent service in the reception and the bar they treated us very well

beautiful lobby, bar and dining room

the bar closes very early and the breakfast starts later than in other properties.

the bar shut quite early after dinner.

alcohol spirits at bar limited

breakfast was delicious and varied enough each day

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the hotel is really well set up, and breakfast is very good

traditional yet modern and clean accomodation. would recommend.good selection for breakfast.

also had a nice small gym

was a little far out from restaurants and bars and the bar on site was very quiet

no bar available inside as advertised

the pool area is quite small, but not crowded, well laid out, there is a pool bar for lunch and drinks

very modern inside, the poolside and pool bar was top tier - with great drinks on offer

also wish they had made use of the bar on the top floor

i'd say the outdoor bar could be a little closer to the pool

so i walked around and found my spot for the week behind the poolbar

from the reception staff all of who were brilliant especially the lovely english lady to the bar staff and entertainment all so friendly and

there is a good bar across the road and 2 supermarkets near by

we stumbled upon it in an awkward area behind the pool bar