breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

we liked everything about this hotel , staff, room , bar all was top rate .

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

and welcoming staff clean tidy cosy and comfortable also there was an artist/singer in the lounge bar who was brill had a thoroughly enjoyable evening

great bar and food

bar staff are great, daniel is lovely, he always has a great big smile & goes above & beyond for

and stay at this place as it is clean tidy pleasant surroundings easy to find outside parking and bar staff is amazing

bar staff were very accommodating

location breakfast bar restaurant room

the bar woman was brilliant we went for a wedding adam and dions there and she was great with everyone

amazing atmosphere good bar and can take drinks to the room genuine livley hotel on saturday nice hotel and rooms where

am a simple salesman that works in the bar and goes to the gym i also eat at the premises, bar and food excellent, the gym is a little

staff were lovely and helpful especially sara and jamie and the guy behind the bar whose name i didn t get

a well stocked bar open to midnight and a great breakfast in the morning

the room was lovely and the bed comfy. the lounge area was v nice. affordable bar menu

hotel lovely staff accessible rooms very accommodating restaurant bar lovely food &

they set up a table for us for dinner in the bar as we had the dogs, both of us enjoyed our meal and the hounds enjoyed the chips i couldn't

the staff are all fantastic, from check-in, to bar and restaurant

do enough for us, excellent service provided by all departments (reception, blok restaurant, bar area & spa (-) great atmospheric bar and live music was on during our stay (+)warm and friendly and the bar and restaurant were excellent (+) we ate in the bar in the evening, food was divine (+)disappointed with the bar staff and the waiters, we got a severe not allergy when asked if there was nuts in one of the (-)attitude with the bar staff in the waiters was appalling (-)fact you had to walk through a bar to get to the spa (-)menu for room service was small bar snacks which i didn't expect as i was allowed to have a proper meal before (+)in was excellent, bar service was swift and friendly, regrettably the restaurant wasn't in use on the night we stayed

the pool being open till 10pm was also amazing as we had an evening swim and it was just so relaxing

stunning interior, beaut breakfast, the pool and sauna was marvellous too

no room service after 8pm so had to order from just eat

place and surroundings spa was value for money with a fabulous brunch to finish

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

the bar and restaurant serves lovely food and the quiz night when we stayed was very good

everyone was very friendly, the snack bar in the room was the best i've seen!

early check in location

for early check in of 10

bar

bar well stocked if a little pricey for people on a budget

the restaurant was so lovely, with amazing food, and the bar was nice too, with an outside area overlooking the golf course

great choice of food from menu, and bar drinks inexpensive, plus free parking

the staff in the golf shop and bar were excellent, they went out of their way for us when they didn't have to, and made us feel at

compliments to the chef and the gentleman behind the bar who made us feel very welcomed

for example - saturday morning they set up a table near the bar with tea and coffee so you can help yourself

very clean. modern looking. bar is a great addition.

hotel staff and manager did their level best serving limited good menu to room and allow the bar to be open again to room only

the bar closed to early

reception were very helpful and let us check in as soon as our room was ready and the bar and restaurant staff were pleasant and helpful

the bar service was a bit slow

there was always someone either at the bar or at reception and all very friendly

after some work that evening, i had a couple of lovely pints in the bar area next to the open fire, served by a new employee who was polite and welcoming

so staff at this delightful hotel with plenty of parking ensured that despite my late arrival the bar remained open so that my remedial whisky was available

nice locals in the bar area to talk to

the noise that came up from the bar til very late

limited bar menu on a monday evening.

the staff were very warm and friendly, as were the customers in the bar and restaurant

lovely restaurant and bar with nice local people and excellent kitchen, best madras curry ever

great bar and restaurant with excellent menu and an onsite starbucks for that morning coffee

the bar and restaurant had 2 huge screens and a few cinema chairs, which made it great fun to watch the

easy parking good location clean tidy and bar got a lot to do

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

very clean room. lovely staff. bar and coffee shop. convenient for motorway. free parking

service in the bar and restaurant was exceptional and compliments to the chef as the food was spot on

hushed wood-panelled corridors beautiful rooms with every amenity bathrooms perfectly functional bar and restaurant serene and spacious scrumptious bar meals; breakfast served without delay

lovely carpeted, wide corridors leading to the rooms and various bar / lounge and restaurant / dining areas, plus patio area's

reception, gave me a couple of bags of crisps for free as the bar food had ended

than the stated check-in time, but the staff were so incredibly friendly and i spent time in the bar area having lunch whilst i waited for my room to be ready

wee bit noisy but stopped when bar shut at 10pm so not much inconvenience

the rooms are great with the bar being friendly from the staff and patrons

bar downstairs also serving variety of snacks and food, we did not eat here but menu looked good

the bar downstairs was good atmosphere the staff are friendly and very helpful

it was pleasing to have free safe parking on site the food in the bar was good and great value for money

bar of this calibre should have more choices available

evening meal and bar area was great. breakfast had plenty of choice and the room was stunning

evening meal in the bar was pricy for what we had, food didn’t have much flavour and my burger / bun was a bit

staff, bedroom and breakfast. nice champagne bar which serves everything drink wise

rooms tired some staff in bar seems bored and tired too reception staff lovely

it stood out from the neighbourhood, bar area nicely spread out tvs everywhere, really well equipped, bit of a treck to the rooms but

bar that was a fab stay and the food is

the staff in the bar were really helpful and welcoming, and it was a lovely place to sit if i didn't feel like

i could have asked for help at the bar but i simply couldn't be bothered

there was some noise from the bar but nothing that stopped me from sleeping

disappointed there was no breakfast. the reception was the bar in the bub which was very busy

is no designated check in to the hotel, rather you speak to any available member of staff in the bar/restaurant area

the bar & restaurant downstairs was busy when i arrived and seems to be doing a fair bit of business

decor is first class throughout - from the bar to the guest rooms

hotel and room was very modern and clean, i was met by a member of staff in the bar area and taken up to my room and was shown how to access the room without having to go trough

we didn't use the bar or restaurant but it's looked good as did the

were friendly and informative, though we did need to ask where the bar and breakfast rooms were located

the wood pannelled bar was comfortable and as we were the only guests for the first night the lovely receptionist

not enough bar staff

we had a few drinks in the bar and the lady on reception couldn't be more welcoming and helpful

only little noise from bar but dead quiet by

the newly refurbished bar downstairs was a great place to have a drink after a long journey

food and drink in a cosy bar was really good

room was lovely, food booked in the bar area was lovely and a continental breakfast in the morning was available in the kitchen area

breakfast served in the bar but kitchenette outside the room with table and seating

very welcoming people and the food was great massive portions for a good price pool table in the bar area and the beer was cheap

we arrived late and their kitchen was closed so they recommended a very nice local restaurant a couple of miles away which

well planned, comfortable, warm, great shower area, useful location, good parking, kitchen well equipped

it had a loveley kitchen and had everything to offer

room and bed, kitchen area, nice host, parking within premises, breakfast, stable wifi, nice area and base to

location, good price, easy to find parking space, staff very friendly, although bar was quite busy and loud, room was very quiet (we had family room)

lady at the bar and breakfast area were welcoming and friendly

room ideal .bed comfy. bar prices very reasonable

hotel was clean and tidy and had a nice pint in bar area

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

the bed was very comfy and the bar food was second to none.

we had a table set up in the lounge bar so we could have the dogs with us which worked well

my husband thought the bar prices very expensive but appreciate that hotels understandably have a lot of overheads

could do with a few more tables for bar meals as opposed to the restaurant

welcome, fire blazing in main bar area, spacious room, really comfortable bed, excellent breakfast including gluten free

plenty of comfortable seating in the bar area

in the evening after the game, we went back for a meal, lovely bar restaurant area, very nice food, and plenty of tv screens to finish the end of the 6n's super

bar meal was a bit small for the price but tasty enough, bar prices a bit high

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

staff very helpful especially the lady that booked me in particular the young girl on the bar friday morning

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

rooms and surroundings a little tired but cafe bar area great

a restaurant and bar on site

they have a separate bar and restaurant to the accommodation

comfy location staff bar all excellent

no bar staff when i got back at 11

very helpful staff rooms where great everything you need and lovely bar and restaurant

bar was very comfortable and the evening meal on the first night was exceptional, really good

bar reasonably priced, staff friendly

lovely friendly staff. fab room and a lovely bar with a very friendly bar woman.

in the bar compared to a lot of places really exhausting steps if you are disabled no

there's a lovely little bar downstairs for a drink in the evening

the staff were friendly and helpful. the bar area was lovely and breakfast was great

didn't use the bar but that looked

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming staff

pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at 12 and the rooms are great, comfy beds and everything you could need

we were there during the rugby world cup so it was fun to have the bar absolutely filled to the brim

great vibe in bar with fab karaoke

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

welcoming smile on arrival by owner bar staff also very obliging

the rooms are above the bar in the hotel it was very noisy until midnight on one of the three nights we spent there which

handy to have a wind down drink in the bar also

the room was clean and comfortable and you could access the accommodation either through the bar when it was open or through an external door at other times which was very convenient

very clean, nice bar , nice breakfast

service from the bar and waiters were very efficient

added bonus of live entertainment in the bar on friday and saturday night

we didn t get to spend much time in the bar as we were otherwise engaged but this was perfect for what we needed, we would definitely

friendly staff especially the bar lady/waitress didn t catch her name but really looked after me, evening food was excellent

and helpful, nothing was too much trouble, they helped us with places to go and the young bar man even helped me find a postcode and put it in my phone for me

breakfast excellent with plenty of choice, service at the bar was a little irregular

nice room, very nice breakfast for 10, friendly bar staff, car park on-site.

though the bar is small, it's got a good selection of draft beer and bottled drinks

reception, bar area and restaurant a very well designed place

restaurant and bar area is nice and modern

facilities, spacious clean modern room with comfortable bar and dining area

lovely cozy bar with good selection of drinks, lovely ròm with oak beams, very comfortable

pleasant bar area with friendly staff

all the staff were pleasant and helpful, nice food, relaxing bar area. spacious, clean room.

lovely little gin bar on the high street

thought bar prices were a little

lovely room. friendly reception staff and the bar staff were really great!

breakfast and bar area looked really smart, but we didn t use it

couldn't use cash at the bar at 11 at night as the till had been put away even though the bar was still open

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

welcoming bar with comfortable seating

didn't use the bar or restaurant but it looked nice

well priced hotel as well as the bar and restaurant, lovely helpful staff, spacious room and perfect location

overall stay was great but drinks at the bar was expensive

glad we did as the hotel exceeded our expectations and was really nice, decent sized room, good bar and friendly

the main restaurant looked a bit tired but the bar area was lovely.

bar and restaurant

even had a little gift for our first anniversary) and spa were amazing and

excellent room, great location, nice atmosphere in bar in the evening

location perfect and rooms outstanding too, enjoyed the food and venue lobby quiet relaxing, bar the same

wonderful staff and an amazing roof top bar with delicious cocktails

great location, good rooftop bar and restaurant and comfortable rooms

it has a lovely bar and the breakfast was tasty plenty of choice

please, we like a hot towel bar in our bathroom, and that is the only dislike

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

the lounge and self service bar was

beautifully decorated boutique hotel in fab location. roof terrace honesty bar gorgeous

had a room at the front and the noise from the bar opposite was a bit intrusive, but that’s to expected in a lively

great set up with the informal lounge containing honesty bar and tea and coffee facilities

we had the room above the restaurant so could hear the music in the bar until 11

the hotel is expensive for basic rooms and facilities should be nearer £80 for a saturday night bar space is like a canteen and not very

there were no rooms ready as there had been a big group checking out late and we were told by bar staff that there were staff off sick

bar staff need to liaise with front desk about closing times

coffee machine in bar area could be better

restaurant and bar were closed due to covid but drinks and snacks were available

the bar staff tom and bruno were amazing

staff were very friendly, the bar and restaurant were comfortable and really good

nice bar and a outstanding carvery best one we have ever had

room was comfortable furniture a bit dated but that didn't matter lovely bar and restaurant food amazing

very friendly staff and facilities of bar and restaurant.

especially ellie in the bar and restraunt

omelette bar in the morning would be great. no drop off points in front of hotel.

location, pool, sauna, bar everything

in the bar were rude, and dismissive

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

one suggestion for owners leave a list of bar food in the room

the food was reasonable priced, and they had a well stocked bar with beers

there was a warm atmosphere in the bar downstairs, breakfast was delicious and the room was really comfortable and quiet which was

if you want, you can also get good dinner from the bar downstairs

friendly cosy bar with log burner so lovely and warm on a cold winter's night

free tea and coffee in the bar area

were brilliant breakfast was nice it was ideal for what we wanted nice to be able to sit in bar an chat to others and bought some honey it was very nice

great location, comfortable room, friendly staff. very reasonable bar prices.

we got back from the concert the bar was cashed up so could only use a card for drinks

we used the bar ,plenty of choice for drinks, didn t have breakfast but it looked fab and the staff were very

the bar area was very large and modern

bar and restaurant are really lovely

bar facilities was relaxing and aesthetically pleasing

spacious rooms, parking, great bar area and fully equipped room.

good size room, excellent breakfast, clean and modern bar area.

staff in restaurant and bar friendly and helpful (great menu) (+) food in the pub was fab, as was the bar drinks (+) staff in bar were friendly too (+)was comfy, the shower was great, the staff in the bar and bistro were welcoming and cheerful throughout the (+) i enjoyed the bar and had some of their fantastic food (+)separate building on arrival we were greeted by a staff member who was kind enough to go into the bar area and grab our room key (+)really lovely room and very cosy bar at the pub. (+) the evening meal we had in the pub was exceptional and the bar had a really good atmosphere (+) they have a variety of local beers and ciders on tap along with a full bar and wine options too

manager was very welcoming and helpful; a big plus to have off-road parking and the busy pub was a lovely place to relax

very clean, modern and comfortable. staff were great and ample parking.

we had a lovely room and had the option for room service, comfortable and we slept very well too

free parking and wifi

good location. near the amenities and station. bar was good. had a free upgrade

browns bar and restaurant is excellent facility to have onsite and a fantastic location overall

a big deal but the chillers were not working on the pumps at the bar so the beer was room temperature

like the bar staff in the browns restaurant, rude and blatantly overlooked me when tried getting a

service on second day, no one gave us wifi code and most disappointing that tables were booked in bar area for rugby in tv- surely we should of been advised of

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

great location, friendly staff, clean, nice bar area

staff are excellent from check in to bar service … a young team who are very friendly, professional and engaging

nice lounge on the ground floor with a bar and tv, nice breakfast room

tiny bar area! didn’t matter as so many pubs nearby though.

staff were all very friendly and helpful, great bar area too

great bar and restaurant the buffet breakfast was awesome

cocktails at the bar were very enjoyable too

good food and bar facilities

bar was closing so i had to order from my room

the hotel bar has good options for food and drink, and the staff is very attentive, mainly the brazilian guy

other bar and restaurant also lovely

we opened the bar of soap to wash our hands but for only 2 of us staying for a weekend, the majority of the bar

cosy bar area

bar service good,breakfast was very good with a varied selection of food on

facilities, excellent staff bed was ok but not complaining, food was good had bar meal and breakfast great kids eat free, would stay again

excellent bar and food

the bar was pretty cool

room size, friendly & efficient staff, spa & pool facilities fantastic, lovely bar area

the bed was really comfy and the design off the bar was unique

the view from the bar area was lovely

the lounge bar area was quiet yet none of the staff came to clear them

only felt the bar menu could have more

bar prices were excellent and breakfast was very good

the food was fantastic, albeit expensive from the bar menu

the bar area & food was nice enough

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

we didn’t eat at the hotel but did go to the bar staff friendly

the staff at the bar were a bit slow seemed to be only one person behind the bar

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

fully booked when we arrived if we could wait awhile they would find us a table either in the bar or restaurant

the reception in bar staff to the young lady who serve breakfast was a very pleasant stay wish i could have stayed

breakfast was continental and served in the bar again everything fresh and served with lovely welsh hospitality

stayed on a friday and saturday night and the music from the bar downstairs stayed on until 11pm

the restaurant and bar are relaxed warm environments with great food and service at good prices

loved the hotel deco it was so vamp and most of all the bar / restaurant was very relaxed and made you feel that you didn t have to leave as soon as your

from the reception staff, bar staff and cleaners they were all great

there needs to be doors around the bar area as it got very cold with the main doors left open

staff, thomas was very helpful at check in and in the bar later on

everything room the restaurant bar staff

area was excellent checking in and out was efficient room was spacious, comfortable and clean bar are was excellent and friendly

nice little bar and its own restaurant with good food

restaurant and bar very good

staff were amazing especially bar staff

lovely staff, foodin the restaurant was lovely, bar was serving fabulous drinks too

views from the top floor were amazing, spa and bar were lovely, accommodating staff

from welcoming staff booking us in to the bar staff and room service staff were all very friendly

the size of the room was good amazing view from balcony bar meals v good value for money

so we see given a room on top floor with a fantastic view of the bay and a late checkout , lovely bar with great service and we also ordered room service which was very prompt ,lovely spa in with

everything was lovely! the room the bed! the staff and the bar staff were amazing!

the staff who greeted me at the bar, in spite of having to shout over the bar noise, were very friendly and welcoming

top class staff, rooms, bar & food

spacious bar area to spend the evening

had played rugby that day - so there was a bit of noise from the bar which could be heard in our room

the bar was pleasant, and a lower area near the toilets revealed a pool table

the bar had a great selection of welsh ciders would recommend to anyone

the bar strikes me as hyper local, plus they didn't have any draft beer

great location & cheap, well stocked bar

2 for a pint of cider). comfy & functional room.

it was cosy had good views and decent facilities in the room.good parking.

there was a dj in the bar that played until gone midnight, we felt like we were in a nightclub - no mention of this on

bar and restaurant staff were very helpful, food was reasonably priced and very good

great location bar staff lovely

but personnel from the bar help me

lovely bar staff

everything! staff were awesome - especially the bar staff.

we could bring our dog. also the bar food was excellent

madri had run out in the bar lol ud83eudd23

the bar staff were very efficient and friendly and the room service food ordered was of a great

the catering staff and bar staff, but especially reception

comfy bed, excellent restaurant and bar areas.staff friendly and efficient.lovely location.

only negativity and it's not that bad.. not enough bar staff

have liked to have seen some evening entertainment like a bar billiards table or dart board while enjoying a

i needed was there,a good resturant with friendly staff,a bar were one could sit and have a quiet drink or drink outside on the terrace

very helpful staff, accommodating dog in bar for breakfast and serving us yhere.

slight quibble was non-availability of wi-fi in room, although wi-fi was available in public bar and lounge

bit of bar noise, but it was saturday night

i even managed to get a last minute drink at the bar and enjoyed the company of a few locals

great pub,awesome bar staff and hosts. comfortable room,close to work

monday the restaurant and bar closed from 6 p

excellent food and bar service

the bar and restaurant were rustic in appearance and welcoming

it was full of character and the bar and restaurant area were very welcoming.

and helpful and every where was clean and spotless the decor ln the room was realy nice and the bar and resteraunt were decorated beautifully the tables and chairs were allways clean and

the rooms and ensuite are immaculate as is the bar and restaurant

me and my husband then went for a drink in the bar by the log burner

just breathtaking with huge glass walls/windows and views over open countryside but i ate in the bar for the two nights i stayed as it was less formal and cosier for a lone diner

fantastic settings with all amenities the restaurant and bar are out of this world

excellent place. very nice acomodation and views, great bar and restaurant .

the views from the restaurant are incredible and the cosy bar was lovely for a drink by the fire before and after dinner

helpful staff really good room, comfy bed, good shower spotlessly clean great breakfast and bar meals excellent

was nice bed very comfy, hotel was nice and the breakfast was nice, staff were very friendly and bar open till early hours

choice of beers in the bar (guinness, stella or bud light)

they also manned the bar and were very chatty, helpful

there was a long wait of about 20 minutes at the bar on the friday evening.

owner/manager very pleasant guy, and callum, reception and bar was great to chat with and very helpful and charming

bar across the road is pleasant

the bar area is lovely and the food in the restaurant was excellent

were extremely friendly, especially the owner/manager who at the bar in the evening spoke to everyone and made it a great atmosphere

mini fridge would be nice, especially over christmas when the kitchen and bar are closed but that is the only thing i can think of