bar well stocked if a little pricey for people on a budget

the bar closes a little early.

bar

the staff in the golf shop and bar were excellent, they went out of their way for us when they didn't have to, and made us feel at

the restaurant was so lovely, with amazing food, and the bar was nice too, with an outside area overlooking the golf course

wee bit noisy but stopped when bar shut at 10pm so not much inconvenience

it was pleasing to have free safe parking on site the food in the bar was good and great value for money

everything about our stay, food was amazing, and good value at the bar and good value for the food, lovely atmosphere, 5th time stayed here

was good even though it was over a pub the locals moved to another part of the bar from 11 o clock and i was unable to hear

the bar downstairs was good atmosphere the staff are friendly and very helpful

very welcoming people and the food was great massive portions for a good price pool table in the bar area and the beer was cheap

well planned, comfortable, warm, great shower area, useful location, good parking, kitchen well equipped

location for my work and cym carn forest; clean, well cared for and good facilities in the room - kitchen and lounge area

really picky maybe a sofa and a folding table and chairs instead of a table and chairs in the kitchen area

kitchen was useful

so staff at this delightful hotel with plenty of parking ensured that despite my late arrival the bar remained open so that my remedial whisky was available

good bar and restaurant service

after some work that evening, i had a couple of lovely pints in the bar area next to the open fire, served by a new employee who was polite and welcoming

the bar prices!!

there was always someone either at the bar or at reception and all very friendly

short time for breakfast 8 till 9-30 and bar shutting at 10pm

service in the bar and restaurant was exceptional and compliments to the chef as the food was spot on

than the stated check-in time, but the staff were so incredibly friendly and i spent time in the bar area having lunch whilst i waited for my room to be ready

again, we want to offer our thanks to mario, stuart, chef and other wonderful staff who waited bar and dining table

sky sports in the bar would have been a bonus

rooms, bar & restaurant area

bar area was peaceful

hotel lovely staff accessible rooms very accommodating restaurant bar lovely food &

a well stocked bar open to midnight and a great breakfast in the morning

they set up a table for us for dinner in the bar as we had the dogs, both of us enjoyed our meal and the hounds enjoyed the chips i couldn't

lady at the bar and breakfast area were welcoming and friendly

as i had to go into a bar where people were drunk and vaping inside

the bar needs updating to be in line with the hotel rooms.

room ideal .bed comfy. bar prices very reasonable

location, good price, easy to find parking space, staff very friendly, although bar was quite busy and loud, room was very quiet (we had family room)

we didn't use the bar or restaurant but it's looked good as did the

was never around in bar etc

we had a few drinks in the bar and the lady on reception couldn't be more welcoming and helpful

a couple of glitches with my room which wasn't quite ready and they gave me a free drink at the bar while they sorted them out

the wood pannelled bar was comfortable and as we were the only guests for the first night the lovely receptionist

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

we liked everything about this hotel , staff, room , bar all was top rate .

bar area, room was nice, clean and spacious

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

for example - saturday morning they set up a table near the bar with tea and coffee so you can help yourself

hotel lobby and bar area was spacious and comforting

hotel staff and manager did their level best serving limited good menu to room and allow the bar to be open again to room only

very clean. modern looking. bar is a great addition.

compliments to the chef and the gentleman behind the bar who made us feel very welcomed

there was some noise from the bar but nothing that stopped me from sleeping

the staff in the bar were really helpful and welcoming, and it was a lovely place to sit if i didn't feel like

bar that was a fab stay and the food is

entry from the street was a climb of approximately fifty steps from the bar to our room

wonderfully clean, bar staff excellent and food fantastic

starbucks and bar and restaurant are in the hotel so amazing for when you wake up or need something quick

easy parking good location clean tidy and bar got a lot to do

the bar and restaurant had 2 huge screens and a few cinema chairs, which made it great fun to watch the

of room, comfort of the bed, staff were all very helpful and friendly, the bar and choices of food and drink

great bar and restaurant with excellent menu and an onsite starbucks for that morning coffee

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

comfy location staff bar all excellent

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

there is a bar and

staff in restaurant and bar friendly and helpful (great menu) (+) food in the pub was fab, as was the bar drinks (+) staff in bar were friendly too (+)was comfy, the shower was great, the staff in the bar and bistro were welcoming and cheerful throughout the (+) i enjoyed the bar and had some of their fantastic food (+)separate building on arrival we were greeted by a staff member who was kind enough to go into the bar area and grab our room key (+)really lovely room and very cosy bar at the pub. (+) the evening meal we had in the pub was exceptional and the bar had a really good atmosphere (+) they have a variety of local beers and ciders on tap along with a full bar and wine options too

did not realise thursday was quiz night but room service good.

free parking and wifi

manager was very welcoming and helpful; a big plus to have off-road parking and the busy pub was a lovely place to relax

clean comfortable room with all amenities, plenty of parking on site, great little pub next door that serves a large choice of tasty food

we didn’t eat at the hotel but did go to the bar staff friendly

the bar area & food was nice enough

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

the staff at the bar were a bit slow seemed to be only one person behind the bar

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

there was a dj in the bar that played until gone midnight, we felt like we were in a nightclub - no mention of this on

good location to the m4. good car parking and friendly bar staff.

lovely bar staff

great location bar staff lovely

but personnel from the bar help me

bar staff are great, daniel is lovely, he always has a great big smile & goes above & beyond for

and welcoming staff clean tidy cosy and comfortable also there was an artist/singer in the lounge bar who was brill had a thoroughly enjoyable evening

bar staff were very accommodating

and stay at this place as it is clean tidy pleasant surroundings easy to find outside parking and bar staff is amazing

the bar staff were very helpful ud83dudc4d

nice room, very nice breakfast for 10, friendly bar staff, car park on-site.

restaurant and bar area is nice and modern

bar staff but miserable but other than that

breakfast excellent with plenty of choice, service at the bar was a little irregular

reception, bar area and restaurant a very well designed place

limited bar menu on a monday evening.

the staff were very warm and friendly, as were the customers in the bar and restaurant

lovely restaurant and bar with nice local people and excellent kitchen, best madras curry ever

nice locals in the bar area to talk to

the noise that came up from the bar til very late

amazing atmosphere good bar and can take drinks to the room genuine livley hotel on saturday nice hotel and rooms where

the bar woman was brilliant we went for a wedding adam and dions there and she was great with everyone

the reception staff were lovely, and we had a nightcap at the bar on our way back from the event, sneaking a peek at the restaurant and menu, which also looked

bar area was nice with pool table to socialise

nice bar & restaurant ambience

helpful staff really good room, comfy bed, good shower spotlessly clean great breakfast and bar meals excellent

they also manned the bar and were very chatty, helpful

was nice bed very comfy, hotel was nice and the breakfast was nice, staff were very friendly and bar open till early hours

there was a long wait of about 20 minutes at the bar on the friday evening.

choice of beers in the bar (guinness, stella or bud light)

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

our room was a little cold and the bar meals are a little over priced

the staff was very friendly and helpful room was great and the bar food was amazing

the bar area is welcoming and customer friendly

the bar food was good and the service everywhere was friendly and efficient

the bar and restaurant serves lovely food and the quiz night when we stayed was very good

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

the bar downstairs was buzzing and really reasonably priced

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

lovely clean room, comfy bed, nice shower, quirky design, coffee machine, cereal bar was a bonus

great vibe in bar with fab karaoke

we were there during the rugby world cup so it was fun to have the bar absolutely filled to the brim

bar and restaurant

really liked the chocolate bar and box of goodies for

even had a little gift for our first anniversary) and spa were amazing and

location perfect and rooms outstanding too, enjoyed the food and venue lobby quiet relaxing, bar the same

nice bar and restaurant

the bar area was very large and modern

beautiful room. great spa. lovely bar area. really special place.

bar facilities was relaxing and aesthetically pleasing

room was spacious nice big bed and to be fair absolutely perfect, the bar was lovely and

good size room, excellent breakfast, clean and modern bar area.

the bar staff tom and bruno were amazing

bar staff need to liaise with front desk about closing times

super staff comfortable bed nice bar area what's not to like

the bar staff were brilliant and the breakfast is to die for

there were no rooms ready as there had been a big group checking out late and we were told by bar staff that there were staff off sick

wonderful staff and an amazing roof top bar with delicious cocktails

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

it has a lovely bar and the breakfast was tasty plenty of choice

please, we like a hot towel bar in our bathroom, and that is the only dislike

great location, good rooftop bar and restaurant and comfortable rooms

the hotel is expensive for basic rooms and facilities should be nearer £80 for a saturday night bar space is like a canteen and not very

polite helpful staff on check-in, in bar and at breakfast

thought bar prices were a little

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

breakfast and bar area looked really smart, but we didn t use it

lovely room. friendly reception staff and the bar staff were really great!

comfortable bar and lounge

welcoming bar with comfortable seating

overall stay was great but drinks at the bar was expensive

created a very welcoming environment it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

good service from reception good porter service waiter service very good all bar restaurant staff very helpful courteous and friendly

beautifully decorated boutique hotel in fab location. roof terrace honesty bar gorgeous

we had the room above the restaurant so could hear the music in the bar until 11

slippers and robe in the room, theres a peaceful communal area and roof terrace with an honesty bar and complimentary drinks

the room was exquisite, and the executive lounge & honesty bar added an extra touch of luxury

liked the decor and styling and the honesty bar and lounge.

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

location, pool, sauna, bar everything

in the bar were rude, and dismissive

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

omelette bar in the morning would be great. no drop off points in front of hotel.

great location, comfortable room, friendly staff. very reasonable bar prices.

we used the bar ,plenty of choice for drinks, didn t have breakfast but it looked fab and the staff were very

we got back from the concert the bar was cashed up so could only use a card for drinks

the bar prices were good

that there was no bar fridge in the room. would have been brilliant.

lovely cocktails in the bar after the concert too

and helpful staff at the desk felt very welcome, bar and restaurant was lovely atmosphere in the evening and the morning, fantastic staff

the lovely bar onsite for a night cap beautiful christmas decs

good location. near the amenities and station. bar was good. had a free upgrade

a big deal but the chillers were not working on the pumps at the bar so the beer was room temperature

other bar and restaurant also lovely

cosy bar area

we opened the bar of soap to wash our hands but for only 2 of us staying for a weekend, the majority of the bar

the hotel bar has good options for food and drink, and the staff is very attentive, mainly the brazilian guy

bar service good,breakfast was very good with a varied selection of food on

staff are excellent from check in to bar service … a young team who are very friendly, professional and engaging

tiny bar area! didn’t matter as so many pubs nearby though.

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

great location, friendly staff, clean, nice bar area

but to compensate we were given a free drink from the stylish bar and a free breakkie which my mate say was the best he's had in years

staff were all very friendly and helpful, great bar area too

good food and bar facilities

bar was closing so i had to order from my room

cocktails at the bar were very enjoyable too

great bar and restaurant the buffet breakfast was awesome

approached the reception where our bags were taken into storage and we were offered to use the bar area

room size, friendly & efficient staff, spa & pool facilities fantastic, lovely bar area

a/c in the bar area could be a bit drafty dependent on where you were sat.

facilities, excellent staff bed was ok but not complaining, food was good had bar meal and breakfast great kids eat free, would stay again

the bar was pretty cool

do enough for us, excellent service provided by all departments (reception, blok restaurant, bar area & spa (-) great atmospheric bar and live music was on during our stay (+)warm and friendly and the bar and restaurant were excellent (+) we ate in the bar in the evening, food was divine (+)disappointed with the bar staff and the waiters, we got a severe not allergy when asked if there was nuts in one of the (-)attitude with the bar staff in the waiters was appalling (-)fact you had to walk through a bar to get to the spa (-)menu for room service was small bar snacks which i didn't expect as i was allowed to have a proper meal before (+)in was excellent, bar service was swift and friendly, regrettably the restaurant wasn't in use on the night we stayed

staff were fab, pool snd spa is a dream snd the room was beautiful

shower and blowing his nose muffins didn t come with out breakfast and ordered these with our room service shower also had old conditioner on the

beautiful place to stay, our room and the spa was amazing

for us, excellent service provided by all departments

friendly and efficient staff from reception to bar and restaurant

newly opened and the room, receptions and bar area were fantastic

bar staff decided to close its draught beer pumps for cleaning at 10

the on-site bar and restaurant offered a decent selection of dishes and drinks at reasonable prices

make shift bar because there was a function on on the 3rd gloor

the food was fantastic, albeit expensive from the bar menu

bar prices were excellent and breakfast was very good

the lounge bar area was quiet yet none of the staff came to clear them

only felt the bar menu could have more

bar area plus the small verander over looking the water, our room was lovely as well also over

from the lovely ladies who were at the bar and the chef who catered for us very late after delayed trains, to the owners who are equally

pool tabke in the bar with plenty of seating for enjoy a meal or a drink

more of a bar area although we appreciate it is more of an eatery.

bar and restaurant area are comfortable and busy

the pub is quite noisy so i wouldn t recommend bringing kids and the smoking area outside was right by our bedroom, there was some conflict in the evening

after our day out we spent the evening in the hotel bar with the owner and met some of his family which was lovely and we felt we were welcomed with

room clean and bar area very impressive, lovely stay

for them a lot better than the victoria hotel 24 /7 more comfortable and cozy there is a nice bar down

the bar was nice too and very good service

closer, value for money, staff were fantastic , breakfast and free wifi such a quirky hotel the bar area was

staff were amazing especially bar staff

lovely staff, foodin the restaurant was lovely, bar was serving fabulous drinks too

bar snack menu was good, food very tasty

restaurant and bar very good

location and overall poshness hotel. bar area and helpful staff

we had a drink in the bar but no food so unable to comment on breakfast

comfortable, clean rooms, pleasant staff, easy check-in, strategic location, nice bar area, well-lit car park

clean comfortable quiet and great reception with bar and coffee.

​ there is a 24/7 bar on site and breakfast is available, and the coffee/cappuccino was genuinely excellent

great location for pontypool. staff friendly and clean rooms and bar area etc.

the room was clean and comfortable and you could access the accommodation either through the bar when it was open or through an external door at other times which was very convenient

welcoming smile on arrival by owner bar staff also very obliging

clean rooms good food excellent bar & locals friendly staff great value

handy to have a wind down drink in the bar also

turned up, the staff were so friendly, the locals in the bar equally as friendly

whirlpool bath, bedroom, bar area and reception were exceptionally helpful

bar after concert only had 1 member of staff doing bar and pizzas, large queue so we decided to go

from the reception staff, bar staff and cleaners they were all great

there needs to be doors around the bar area as it got very cold with the main doors left open

everything room the restaurant bar staff

in the evening after the game, we went back for a meal, lovely bar restaurant area, very nice food, and plenty of tv screens to finish the end of the 6n's super

bar meal was a bit small for the price but tasty enough, bar prices a bit high

plenty of comfortable seating in the bar area

staff very helpful especially the lady that booked me in particular the young girl on the bar friday morning

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

service in the bar

so we see given a room on top floor with a fantastic view of the bay and a late checkout , lovely bar with great service and we also ordered room service which was very prompt ,lovely spa in with

everything was lovely! the room the bed! the staff and the bar staff were amazing!

great choice for breakfast from cold buffet, fruit and cereal bar and a fresh, hot welsh breakfast

have some outside seating to enjoy bar drinks

service in the bar on sunday 22 february wasn’t great there were multiple tables all over, i had to clear a

food in the bar was average at best

bar of this calibre should have more choices available

rooms tired some staff in bar seems bored and tired too reception staff lovely

staff, bedroom and breakfast. nice champagne bar which serves everything drink wise

everyone was very friendly, the snack bar in the room was the best i've seen!

early check in location

for early check in of 10

commodities where excellent, the restaurant served fresh delicious food and the bar has an extensive selection of alcohols at very good prices, would definitely be coming back

friendliness of the staff and the ambience of the bar and dining area

very little. i think i preferred the old long bar layout.

super menu and the bar is well stocked. staff are all very helpful.

the bar and restaurant were amazing

the staff who greeted me at the bar, in spite of having to shout over the bar noise, were very friendly and welcoming

very lively bar area with a lot of functions and live music

the bar was pleasant, and a lower area near the toilets revealed a pool table

top class staff, rooms, bar & food

had played rugby that day - so there was a bit of noise from the bar which could be heard in our room

no bar staff when i got back at 11

very helpful staff rooms where great everything you need and lovely bar and restaurant

comfortable larger rooms with great staff and 24/7 bar option. had a fan in the room!!!!

wonderful bed, great bath/shower, lovely staff, 24 hr bar for guests

bar was very comfortable and the evening meal on the first night was exceptional, really good

in the bar compared to a lot of places really exhausting steps if you are disabled no

didn't use the bar but that looked

the staff were friendly and helpful. the bar area was lovely and breakfast was great

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming staff

there's a lovely little bar downstairs for a drink in the evening

arrived late and headed to the bar to catch up on some emails and a glass of wine after a long drive, the total relaxed ambience

beautiful we ate at the newbridge on usk restaurant and went back to the merlins bar and from the start to finsh the staff where 5 star the room was spotless

and the bar afterwards with live music on a tuesday night was a happy surprise

we loved the mulberry bar ... lovely setting and fab service !

the service in merlin s bar was slow, took a while to wait for service and then a while to wait for our drinks

the food was reasonable priced, and they had a well stocked bar with beers

the host said all they did was bar snacks but the size and quality of the gammon i ordered was top notch

there was a warm atmosphere in the bar downstairs, breakfast was delicious and the room was really comfortable and quiet which was

friendly cosy bar with log burner so lovely and warm on a cold winter's night

had a couple of reasonably priced pints in the bar before going over the road for an indian

night as i was going to a football match in cardiff, surprised how reasonable drinks were in the bar during happy hour

lot's on offer to do, breakfast was excellent and beautiful spots to enjoy drinks from whichever bar you went

would have preferred at merlin s restaurant to order food quickly at the bar this seemed to be a service bottle neck

need umbrellas outside with tables by bar as directly in sun too hot to have drink

bar man in the cellar bar samual

bar and quality of breakfast

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

the bar area is lovely and the food in the restaurant was excellent

owner/manager very pleasant guy, and callum, reception and bar was great to chat with and very helpful and charming

bar across the road is pleasant

were extremely friendly, especially the owner/manager who at the bar in the evening spoke to everyone and made it a great atmosphere

mini fridge would be nice, especially over christmas when the kitchen and bar are closed but that is the only thing i can think of

bar is competitvely priced and staff very attentive and helpful

very friendly staff and facilities of bar and restaurant.

it's every friendly place to be in and good for value of money aprt from a drink in the bar tho

room was comfortable furniture a bit dated but that didn't matter lovely bar and restaurant food amazing

booked in , we had a meal in the carvery which was very good, very clean throughout the hotel, bar and

food and drink in a cosy bar was really good

breakfast served in the bar but kitchenette outside the room with table and seating

the newly refurbished bar downstairs was a great place to have a drink after a long journey

only little noise from bar but dead quiet by

room was lovely, food booked in the bar area was lovely and a continental breakfast in the morning was available in the kitchen area

bar was very colourful and layed out really well ,bar staff very polite ,professional and

and bar has a had a refurb, much more modern and very clean

the guys who ran the bar were friendly and the reception staff were so accommodating

the chef cooked me a wonderful vegan bar

bar menu was excellent, we had fish and chips the portions were huge, when we got back from our

the chef carefully arrange the components of breakfast on the plates, the food itself, the bar staff and choice of draft beers was all great

was right over the bar so could an issue for some - but the bar closed at 8pm so not really an issue for us

gorgeous little bar and restaurant with plenty of outside seating too, if the weather is being kind

great location on penarth seafront , good bar and restaurant room small but comfortable

the included breakfast was superb, again with both veggie and vegan option