it was full of character and the bar and restaurant area were very welcoming.

and clean and comfortable the bathroom was excellent could easily get into the restaurant and bar from the room , food was excellent even had the wine we like

the bar and restaurant were rustic in appearance and welcoming

and helpful and every where was clean and spotless the decor ln the room was realy nice and the bar and resteraunt were decorated beautifully the tables and chairs were allways clean and

excellent food and bar service

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

very pleasant reception staff, and bar staff

all the staff were pleasant and helpful, nice food, relaxing bar area. spacious, clean room.

lovely little gin bar on the high street

facilities, spacious clean modern room with comfortable bar and dining area

breakfast was tasy, in a quiet bar across the street

the restaurant and bar are relaxed warm environments with great food and service at good prices

there was a welcoming and cosy atmosphere in both the bar and restaurant with plenty of choice of beers and ales

stayed on a friday and saturday night and the music from the bar downstairs stayed on until 11pm

breakfast was continental and served in the bar again everything fresh and served with lovely welsh hospitality

the reception in bar staff to the young lady who serve breakfast was a very pleasant stay wish i could have stayed

the newly refurbished bar downstairs was a great place to have a drink after a long journey

only little noise from bar but dead quiet by

food and drink in a cosy bar was really good

breakfast served in the bar but kitchenette outside the room with table and seating

no tv in the bar or lounge, just nice soothing jazz music

the bar staff were very efficient and friendly and the room service food ordered was of a great

had extremely slow service at meal times when ordering from the bar menu

the catering staff and bar staff, but especially reception

everything! staff were awesome - especially the bar staff.

we could bring our dog. also the bar food was excellent

the bar choice was good and staff knew how to make a good aperol spritz

the bed was very comfy and the bar food was second to none.

we had a table set up in the lounge bar so we could have the dogs with us which worked well

ou d be surprised how many

welcome, fire blazing in main bar area, spacious room, really comfortable bed, excellent breakfast including gluten free

staff, bedroom and breakfast. nice champagne bar which serves everything drink wise

service in the bar on sunday 22 february wasn’t great there were multiple tables all over, i had to clear a

evening meal in the bar was pricy for what we had, food didn’t have much flavour and my burger / bun was a bit

rooms tired some staff in bar seems bored and tired too reception staff lovely

evening meal and bar area was great. breakfast had plenty of choice and the room was stunning

everyone was very friendly, the snack bar in the room was the best i've seen!

early check in location

for early check in of 10

do enough for us, excellent service provided by all departments (reception, blok restaurant, bar area & spa (-) great atmospheric bar and live music was on during our stay (+)warm and friendly and the bar and restaurant were excellent (+) we ate in the bar in the evening, food was divine (+)disappointed with the bar staff and the waiters, we got a severe not allergy when asked if there was nuts in one of the (-)attitude with the bar staff in the waiters was appalling (-)fact you had to walk through a bar to get to the spa (-)menu for room service was small bar snacks which i didn't expect as i was allowed to have a proper meal before (+)in was excellent, bar service was swift and friendly, regrettably the restaurant wasn't in use on the night we stayed

spa is unreal and really intimate

it s in a strange location. it is in a middle of a housing estate. parking space is limited.

the pool being open till 10pm was also amazing as we had an evening swim and it was just so relaxing

maybe more disabled parking bays

excellent facilities, great staff (angelina was incredible) great food and bar vibe (+)charming looking place, there s a very modern part of the bar, insta wall & all that, then a cosier more traditional bar room, through which we went and (+)beautiful room and so clean and comfortable, food in the bar was stunning (+) fab bar and quality breakfast (+) would love to stay here again and enjoy the cosy bar and the outside area was really smart too (-)aspect was that there was only one other couple staying that night so the dining room and bar lacked atmosphere

great communal areas, room was beautiful clean, restaurant and breakfast were both stunning

lovely staff, great breakfast, clean room. perfect for a golf trip!

breakfast was outstanding

the wifi and tv did not work in my room, i couldn't be bothered to mention it at the time as we were

only negativity and it's not that bad.. not enough bar staff

have liked to have seen some evening entertainment like a bar billiards table or dart board while enjoying a

i needed was there,a good resturant with friendly staff,a bar were one could sit and have a quiet drink or drink outside on the terrace

comfy bed, excellent restaurant and bar areas.staff friendly and efficient.lovely location.

very helpful staff, accommodating dog in bar for breakfast and serving us yhere.

service from the bar and waiters were very efficient

lively friendly bar on site and superb restaurant

nothing really. was a little noisy, but was a saturday night so the bar was heaving

friendly staff in the hotel, bar and restaurant

friendly staff especially the bar lady/waitress didn t catch her name but really looked after me, evening food was excellent

bar meal was a bit small for the price but tasty enough, bar prices a bit high

in the evening after the game, we went back for a meal, lovely bar restaurant area, very nice food, and plenty of tv screens to finish the end of the 6n's super

plenty of comfortable seating in the bar area

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

staff very helpful especially the lady that booked me in particular the young girl on the bar friday morning

crowded but the dinner at the bar was just fine

nothing, bar noise lulled me to sleep.

fabulous pub, really comfortable room, if anything a tiny bit noisy as over the bar area but we were expecting that and not a big problem as the walls are very old and very thick

did have to wait a while at the bar for our first drink and then again for our starters but after that service was

the room was great, the bar and food were fab

happy staff, great bar and food

and it was nice to use the bar in the evening after we came back

excellent bar and restaurant serving great food

super breakfast and bar and restaurant on site

check in was easy and the lady behind the bar was very friendly

great bar and restaurant with excellent menu and an onsite starbucks for that morning coffee

easy parking good location clean tidy and bar got a lot to do

starbucks and bar and restaurant are in the hotel so amazing for when you wake up or need something quick

the bar and restaurant had 2 huge screens and a few cinema chairs, which made it great fun to watch the

very clean room. lovely staff. bar and coffee shop. convenient for motorway. free parking

compliments to the chef and the gentleman behind the bar who made us feel very welcomed

the bar closed to early

bar staff were brill especially the uni student from northfield he was polite, friendly and very

hotel staff and manager did their level best serving limited good menu to room and allow the bar to be open again to room only

for example - saturday morning they set up a table near the bar with tea and coffee so you can help yourself

the reception staff were lovely, and we had a nightcap at the bar on our way back from the event, sneaking a peek at the restaurant and menu, which also looked

amazing atmosphere good bar and can take drinks to the room genuine livley hotel on saturday nice hotel and rooms where

the bar woman was brilliant we went for a wedding adam and dions there and she was great with everyone

nice bar & restaurant ambience

bar area was nice with pool table to socialise

bar staff were very accommodating

and stay at this place as it is clean tidy pleasant surroundings easy to find outside parking and bar staff is amazing

and welcoming staff clean tidy cosy and comfortable also there was an artist/singer in the lounge bar who was brill had a thoroughly enjoyable evening

friendly bar where some great food is served, all in all can't fault it, and i will be going back

great bar and food

fantastic settings with all amenities the restaurant and bar are out of this world

me and my husband then went for a drink in the bar by the log burner

loved the setting, the bar i award winning

very cosy bar area, with very friendly staff.

excellent place. very nice acomodation and views, great bar and restaurant .

the bar downstairs was buzzing and really reasonably priced

great vibe in bar with fab karaoke

lovely clean room, comfy bed, nice shower, quirky design, coffee machine, cereal bar was a bonus

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at 12 and the rooms are great, comfy beds and everything you could need

bar area, room was nice, clean and spacious

we liked everything about this hotel , staff, room , bar all was top rate .

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

breakfast and bar area looked really smart, but we didn t use it

polite helpful staff on check-in, in bar and at breakfast

lovely bar area, the room was spacious and comfy

lovely room. friendly reception staff and the bar staff were really great!

good bar and with good range of drinks

didn't use the bar or restaurant but it looked nice

well priced hotel as well as the bar and restaurant, lovely helpful staff, spacious room and perfect location

created a very welcoming environment it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

welcoming bar with comfortable seating

comfortable bar and lounge

we had the room above the restaurant so could hear the music in the bar until 11

had a room at the front and the noise from the bar opposite was a bit intrusive, but that’s to expected in a lively

liked the decor and styling and the honesty bar and lounge.

great set up with the informal lounge containing honesty bar and tea and coffee facilities

beautifully decorated boutique hotel in fab location. roof terrace honesty bar gorgeous

location, pool, sauna, bar everything

omelette bar in the morning would be great. no drop off points in front of hotel.

in the bar were rude, and dismissive

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

that there was no bar fridge in the room. would have been brilliant.

free tea and coffee in the bar area

we used the bar ,plenty of choice for drinks, didn t have breakfast but it looked fab and the staff were very

we got back from the concert the bar was cashed up so could only use a card for drinks

were brilliant breakfast was nice it was ideal for what we wanted nice to be able to sit in bar an chat to others and bought some honey it was very nice

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

tiny bar area! didn’t matter as so many pubs nearby though.

but to compensate we were given a free drink from the stylish bar and a free breakkie which my mate say was the best he's had in years

staff are excellent from check in to bar service … a young team who are very friendly, professional and engaging

great location, friendly staff, clean, nice bar area

bar was closing so i had to order from my room

cocktails at the bar were very enjoyable too

great bar and restaurant the buffet breakfast was awesome

good food and bar facilities

staff were all very friendly and helpful, great bar area too

was right over the bar so could an issue for some - but the bar closed at 8pm so not really an issue for us

the chef carefully arrange the components of breakfast on the plates, the food itself, the bar staff and choice of draft beers was all great

great location on penarth seafront , good bar and restaurant room small but comfortable

gorgeous little bar and restaurant with plenty of outside seating too, if the weather is being kind

location, staff were all really friendly and accommodating, great breakfast

a big deal but the chillers were not working on the pumps at the bar so the beer was room temperature

good location. near the amenities and station. bar was good. had a free upgrade

lovely cocktails in the bar after the concert too

the lovely bar onsite for a night cap beautiful christmas decs

browns bar and restaurant is excellent facility to have onsite and a fantastic location overall

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

it has a lovely bar and the breakfast was tasty plenty of choice

please, we like a hot towel bar in our bathroom, and that is the only dislike

great location, good rooftop bar and restaurant and comfortable rooms

wonderful staff and an amazing roof top bar with delicious cocktails

the hotel is expensive for basic rooms and facilities should be nearer £80 for a saturday night bar space is like a canteen and not very

other bar and restaurant also lovely

the staff, particularly tharushi and lucas at the front desk and camerun at the bar and restaurant, were incredibly welcoming and went above and beyond to ensure my stay was

cosy bar area

bar service good,breakfast was very good with a varied selection of food on

the hotel bar has good options for food and drink, and the staff is very attentive, mainly the brazilian guy

we were there because we hired the kuku club for our wedding party the staff from reception to bar were brilliant and a special mention to katie who ran the night and made sure everything ran

festive platter at the bar was bone dry.

really liked the chocolate bar and box of goodies for

even had a little gift for our first anniversary) and spa were amazing and

excellent room, great location, nice atmosphere in bar in the evening

there were no rooms ready as there had been a big group checking out late and we were told by bar staff that there were staff off sick

the bar staff were brilliant and the breakfast is to die for

coffee machine in bar area could be better

the bar staff tom and bruno were amazing

super staff comfortable bed nice bar area what's not to like

great choice for breakfast from cold buffet, fruit and cereal bar and a fresh, hot welsh breakfast

have some outside seating to enjoy bar drinks

views from the top floor were amazing, spa and bar were lovely, accommodating staff

from welcoming staff booking us in to the bar staff and room service staff were all very friendly

the size of the room was good amazing view from balcony bar meals v good value for money

from the reception staff, bar staff and cleaners they were all great

staff, thomas was very helpful at check in and in the bar later on

there needs to be doors around the bar area as it got very cold with the main doors left open

loved the hotel deco it was so vamp and most of all the bar / restaurant was very relaxed and made you feel that you didn t have to leave as soon as your

everything room the restaurant bar staff

approached the reception where our bags were taken into storage and we were offered to use the bar area

room size, friendly & efficient staff, spa & pool facilities fantastic, lovely bar area

facilities, excellent staff bed was ok but not complaining, food was good had bar meal and breakfast great kids eat free, would stay again

bar was great, food was delicious

the bar was pretty cool

the view from the bar area was lovely

the food was fantastic, albeit expensive from the bar menu

nice bar area

bar area plus the small verander over looking the water, our room was lovely as well also over

very friendly staff .. good choice of breakfast bar prices reasonable bed and pillow comfortable

the bar area was very large and modern

bar and restaurant are really lovely

good size room, excellent breakfast, clean and modern bar area.

bar facilities was relaxing and aesthetically pleasing

beautiful room. great spa. lovely bar area. really special place.

sky sports in the bar would have been a bonus

hushed wood-panelled corridors beautiful rooms with every amenity bathrooms perfectly functional bar and restaurant serene and spacious scrumptious bar meals; breakfast served without delay

again, we want to offer our thanks to mario, stuart, chef and other wonderful staff who waited bar and dining table

reception, gave me a couple of bags of crisps for free as the bar food had ended

short time for breakfast 8 till 9-30 and bar shutting at 10pm

bar snack menu was good, food very tasty

nice little bar and its own restaurant with good food

lovely staff, foodin the restaurant was lovely, bar was serving fabulous drinks too

area was excellent checking in and out was efficient room was spacious, comfortable and clean bar are was excellent and friendly

bar area was nice good choice

there was always someone either at the bar or at reception and all very friendly

so staff at this delightful hotel with plenty of parking ensured that despite my late arrival the bar remained open so that my remedial whisky was available

the bar prices!!

good bar and restaurant service

reception were very helpful and let us check in as soon as our room was ready and the bar and restaurant staff were pleasant and helpful

nice room, very nice breakfast for 10, friendly bar staff, car park on-site.

breakfast excellent with plenty of choice, service at the bar was a little irregular

reception, bar area and restaurant a very well designed place

restaurant and bar area is nice and modern

though the bar is small, it's got a good selection of draft beer and bottled drinks

the atmosphere and the snug surroundings within the bar area

the bar was patronized by the locals and the atmosphere was full of somerset hospitality

,a room overlooking the bins i could do without and late in the evening empty bottles from the bar crashing in the bottle bank , a very noisy wedding reception , we wont go there

their bar meals and breakfasts are really good

i put hotel and bar service in the first place, never before has anyone in any restaurant been so nice, always

good atmosphere in the bar as well

room was spacious as it was a family rom, the bar is vert nice and has a bit of charm to it, you dont see in newly refurbished pubs, i had some

bar and breakfast staff were very friendly and very helpful

there is a lively bar here with a really fantastic live music duo (walking the dog) on the first night we stayed

a very clean and comfy room with a good bar and food. the vegetarian breakfast was excellent.

decor is first class throughout - from the bar to the guest rooms

disappointed there was no breakfast. the reception was the bar in the bub which was very busy

get to them, we went out for the night to visit family, we came back and had a few drinks in the bar then went to our room, but we couldn't find the entrance door to the accommodation

very busy with serving at the bar and restaurant, so check in was not their priority

was dec) and the heater took a while to get up to temperature, although downstairs in the bar it was warm

plenty of chairs in the lounge and bar areas and staff who were always cheerful and

very friendly and polite,we also feel in love with wendy in the bar and the beautiful restaurant that this wonderful hotel offered,she was a total breath of fresh

the adequate swimming pool and spa, the small putting green, the large restful lounge and bar and the comfortable bedrooms are kept spotlessly clean

we couldn't fault anything but we didn't use the bar or restaurant so can't comment on those.

pleasingly the dogs were not allowed in the restaurant and bar areas

a shame evening meals and a later bar weren’t available but the pleasant atmosphere made up for this

pleasant bar area, with outside seating area

great section of drinks behind the bar and very reasonable price even better there's an outside sitting area to enjoy your drinks

the victoria sponge on the bar was a bit dry

great location friendly staff bar and breakfast great

nothing! we were worried that it was above a busy bar and restaurant but needn't have.

everything was perfect, i'd like to give a special shout out to cameron behind the bar he made our stay

large en-suite super fluffy towels, perfect breakfast and great service from the room maids to bar staff and all the behind the scene staff

hard working and speedy bar staff, good selection off beers

was very quiet,well away from the bar area's

they set up a table for us for dinner in the bar as we had the dogs, both of us enjoyed our meal and the hounds enjoyed the chips i couldn't

rooms, bar & restaurant area

bar area was peaceful

a well stocked bar open to midnight and a great breakfast in the morning

having the convenience of a bar and restaurant on

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

they have a separate bar and restaurant to the accommodation

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

comfy location staff bar all excellent

there is a bar and

nice touches such as large candelabras lit at night in the dining room, a thoughtfully stocked bar and excellent food with an organic focus)

room was lovely and airy and the bar and restaurant area were enjoyable places to spend some time

your exceptional cooking skills and attention to detail whether serving us your delicious english breakfast, pizzas or lamb dish inspired by alexander the great's favorite recipe

breakfast equally good

location, beautiful house and decoration, great breakfast and lovely cindy and pia - we will be

nice bar area for a gin as nightcap

the food is exceptional and the bar is extremely cosy and welcoming

the restaurant, bar and breakfast room were comfortable and welcoming

nice bar area

staff were excellent, food fantastic, comfortable lounge / bar area

family are always friendly and helpful, we have stayed a number of times and breakfast is lovely

excellent food both in pub in the evening and lovely breakfast

comfortable bed and good breakfast. poor for parking car

a basic breakfast is included with the price which is great

only negative i would say is breakfast, minimal and limited variety, however for the incredibly good value you can’t really

the bar area was lovely and the staff friendly

staff were all so polite especially the young boy behind the bar who went out of his way for us

very friendly staff no problem with changing room as above bar highly recommended

would have spent more money at bar if these

bar is 24 hr for residents and all the staff are so friendly and helpful the hotel is very clean

staff in restaurant and bar friendly and helpful (great menu) (+) food in the pub was fab, as was the bar drinks (+) staff in bar were friendly too (+)was comfy, the shower was great, the staff in the bar and bistro were welcoming and cheerful throughout the (+) i enjoyed the bar and had some of their fantastic food (+)separate building on arrival we were greeted by a staff member who was kind enough to go into the bar area and grab our room key (+)really lovely room and very cosy bar at the pub. (+) the evening meal we had in the pub was exceptional and the bar had a really good atmosphere (+) they have a variety of local beers and ciders on tap along with a full bar and wine options too

the staff were very friendly and helpful and the kids loved it there

parking was great and room was very spacious nice easy friendly check in clean

we had a lovely room and had the option for room service, comfortable and we slept very well too

clean comfortable room with all amenities, plenty of parking on site, great little pub next door that serves a large choice of tasty food

bar was very well presented and stocked and it s by far the cleanest bar i have seen

the bar area is very pleasant and a nice place to sit & have a drink

the bar area and restaurant were lovely, modern and clean

impressed with the quality and standard of the hotel bar and restaurant

air con was great, bar was open everything was

no bar or restaurant facilities due to covid restrictions & staffing issues however purely

shame the bar wasn t open every night

disappointed the dining room and bar were closed, but for good reason.

a table up for us rather tha have it on our laps, and supplied glasses for our own wine as the bar was also not open

and friendly staff, great menu, locally sourced, relaxing atmosphere, chilled and well stocked bar area

the bar and restaurant serves lovely food and the quiz night when we stayed was very good

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

good breakfast, bar meals and restaurant

food in bar and breakfast very

sea view, very clean, lovely atmosphere in the bar, evening bar meals very tasty

staff, location close to where i was working, easy to find, good parking, food eaten in public bar area was good

decently priced bar and food and peaceful to stay

we didn’t eat at the hotel but did go to the bar staff friendly

the bar area & food was nice enough

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

the staff at the bar were a bit slow seemed to be only one person behind the bar

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff