owner/manager very pleasant guy, and callum, reception and bar was great to chat with and very helpful and charming

were extremely friendly, especially the owner/manager who at the bar in the evening spoke to everyone and made it a great atmosphere

mini fridge would be nice, especially over christmas when the kitchen and bar are closed but that is the only thing i can think of

bar across the road is pleasant

the bar area is lovely and the food in the restaurant was excellent

gorgeous little bar and restaurant with plenty of outside seating too, if the weather is being kind

the chef carefully arrange the components of breakfast on the plates, the food itself, the bar staff and choice of draft beers was all great

was right over the bar so could an issue for some - but the bar closed at 8pm so not really an issue for us

great location on penarth seafront , good bar and restaurant room small but comfortable

the included breakfast was superb, again with both veggie and vegan option

great choice for breakfast from cold buffet, fruit and cereal bar and a fresh, hot welsh breakfast

everything was lovely! the room the bed! the staff and the bar staff were amazing!

the size of the room was good amazing view from balcony bar meals v good value for money

have some outside seating to enjoy bar drinks

so we see given a room on top floor with a fantastic view of the bay and a late checkout , lovely bar with great service and we also ordered room service which was very prompt ,lovely spa in with

everything room the restaurant bar staff

staff, thomas was very helpful at check in and in the bar later on

from the reception staff, bar staff and cleaners they were all great

loved the hotel deco it was so vamp and most of all the bar / restaurant was very relaxed and made you feel that you didn t have to leave as soon as your

there needs to be doors around the bar area as it got very cold with the main doors left open

area was excellent checking in and out was efficient room was spacious, comfortable and clean bar are was excellent and friendly

lovely staff, foodin the restaurant was lovely, bar was serving fabulous drinks too

friendly staff bar open late

nice little bar and its own restaurant with good food

staff were amazing especially bar staff

bar area plus the small verander over looking the water, our room was lovely as well also over

nice bar area

the view from the bar area was lovely

the food was fantastic, albeit expensive from the bar menu

bar prices were excellent and breakfast was very good

bar and restaurant is a lovely setting and very on trend with industrial look in keeping with the

approached the reception where our bags were taken into storage and we were offered to use the bar area

bar was great, food was delicious

the bed was really comfy and the design off the bar was unique

facilities, excellent staff bed was ok but not complaining, food was good had bar meal and breakfast great kids eat free, would stay again

nice lounge on the ground floor with a bar and tv, nice breakfast room

but to compensate we were given a free drink from the stylish bar and a free breakkie which my mate say was the best he's had in years

staff are excellent from check in to bar service … a young team who are very friendly, professional and engaging

tiny bar area! didn’t matter as so many pubs nearby though.

great location, friendly staff, clean, nice bar area

cocktails at the bar were very enjoyable too

great bar and restaurant the buffet breakfast was awesome

bar was closing so i had to order from my room

staff were all very friendly and helpful, great bar area too

good food and bar facilities

the staff, particularly tharushi and lucas at the front desk and camerun at the bar and restaurant, were incredibly welcoming and went above and beyond to ensure my stay was

cosy bar area

we opened the bar of soap to wash our hands but for only 2 of us staying for a weekend, the majority of the bar

bar service good,breakfast was very good with a varied selection of food on

other bar and restaurant also lovely

service on second day, no one gave us wifi code and most disappointing that tables were booked in bar area for rugby in tv- surely we should of been advised of

like the bar staff in the browns restaurant, rude and blatantly overlooked me when tried getting a

a big deal but the chillers were not working on the pumps at the bar so the beer was room temperature

and helpful staff at the desk felt very welcome, bar and restaurant was lovely atmosphere in the evening and the morning, fantastic staff

lovely cocktails in the bar after the concert too

we got back from the concert the bar was cashed up so could only use a card for drinks

great location, comfortable room, friendly staff. very reasonable bar prices.

the bar prices were good

the polish bar man is amazing and always remembers us when we return

bar closed at midnight

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

location, pool, sauna, bar everything

in the bar were rude, and dismissive

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

omelette bar in the morning would be great. no drop off points in front of hotel.

had a room at the front and the noise from the bar opposite was a bit intrusive, but that’s to expected in a lively

the lounge and self service bar was

slippers and robe in the room, theres a peaceful communal area and roof terrace with an honesty bar and complimentary drinks

we had the room above the restaurant so could hear the music in the bar until 11

great set up with the informal lounge containing honesty bar and tea and coffee facilities

well priced hotel as well as the bar and restaurant, lovely helpful staff, spacious room and perfect location

overall stay was great but drinks at the bar was expensive

comfortable bar and lounge

glad we did as the hotel exceeded our expectations and was really nice, decent sized room, good bar and friendly

created a very welcoming environment it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

good bar and with good range of drinks

lovely room. friendly reception staff and the bar staff were really great!

thought bar prices were a little

lovely bar area, the room was spacious and comfy

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

the hotel is expensive for basic rooms and facilities should be nearer £80 for a saturday night bar space is like a canteen and not very

great location, good rooftop bar and restaurant and comfortable rooms

please, we like a hot towel bar in our bathroom, and that is the only dislike

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

it has a lovely bar and the breakfast was tasty plenty of choice

wonderful staff and an amazing roof top bar with delicious cocktails

bar staff need to liaise with front desk about closing times

there were no rooms ready as there had been a big group checking out late and we were told by bar staff that there were staff off sick

the bar staff were brilliant and the breakfast is to die for

the breakfast was lovely and the bar was nice too

restaurant and bar were closed due to covid but drinks and snacks were available

even had a little gift for our first anniversary) and spa were amazing and

the main restaurant looked a bit tired but the bar area was lovely.

nice bar and restaurant

great hotel lovely rooms comfy bed. staff were very good and drink prices in bar were great too.

location perfect and rooms outstanding too, enjoyed the food and venue lobby quiet relaxing, bar the same

spacious rooms, parking, great bar area and fully equipped room.

the bar area was very large and modern

good size room, excellent breakfast, clean and modern bar area.

room was spacious nice big bed and to be fair absolutely perfect, the bar was lovely and

friendly, comfortable, smart modern decor, good bar & restaurant.

we were there during the rugby world cup so it was fun to have the bar absolutely filled to the brim

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

lovely clean room, comfy bed, nice shower, quirky design, coffee machine, cereal bar was a bonus

pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at 12 and the rooms are great, comfy beds and everything you could need

great vibe in bar with fab karaoke

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

staff very helpful especially the lady that booked me in particular the young girl on the bar friday morning

plenty of comfortable seating in the bar area

in the evening after the game, we went back for a meal, lovely bar restaurant area, very nice food, and plenty of tv screens to finish the end of the 6n's super

bar meal was a bit small for the price but tasty enough, bar prices a bit high

bar staff but miserable but other than that

nice room, very nice breakfast for 10, friendly bar staff, car park on-site.

restaurant and bar area is nice and modern

reception, bar area and restaurant a very well designed place

breakfast excellent with plenty of choice, service at the bar was a little irregular

there is a bar and

they have a separate bar and restaurant to the accommodation

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

bar and restaurant was really busy due to christmas parties

easy parking good location clean tidy and bar got a lot to do

starbucks and bar and restaurant are in the hotel so amazing for when you wake up or need something quick

very clean room. lovely staff. bar and coffee shop. convenient for motorway. free parking

great bar and restaurant with excellent menu and an onsite starbucks for that morning coffee

staff in restaurant and bar friendly and helpful (great menu) (+) food in the pub was fab, as was the bar drinks (+) staff in bar were friendly too (+)was comfy, the shower was great, the staff in the bar and bistro were welcoming and cheerful throughout the (+) i enjoyed the bar and had some of their fantastic food (+)separate building on arrival we were greeted by a staff member who was kind enough to go into the bar area and grab our room key (+)really lovely room and very cosy bar at the pub. (+) the evening meal we had in the pub was exceptional and the bar had a really good atmosphere (+) they have a variety of local beers and ciders on tap along with a full bar and wine options too

good parking, good location, 20 minutes drive into cardiff for work in the morning

the staff were very friendly and helpful and the kids loved it there

pleasant, quiet room in an annex to the pub. bathroom clean, bed comfortable, good wifi.

good parking, friendly staff and adjacent to a lovely pub

compliments to the chef and the gentleman behind the bar who made us feel very welcomed

hotel lobby and bar area was spacious and comforting

for example - saturday morning they set up a table near the bar with tea and coffee so you can help yourself

the bar closed to early

bar staff were brill especially the uni student from northfield he was polite, friendly and very

the hotel was delightful, the bar lounge was comfortable and relaxing and the breakfast room looked out onto the terrace

again, we want to offer our thanks to mario, stuart, chef and other wonderful staff who waited bar and dining table

hushed wood-panelled corridors beautiful rooms with every amenity bathrooms perfectly functional bar and restaurant serene and spacious scrumptious bar meals; breakfast served without delay

than the stated check-in time, but the staff were so incredibly friendly and i spent time in the bar area having lunch whilst i waited for my room to be ready

lovely carpeted, wide corridors leading to the rooms and various bar / lounge and restaurant / dining areas, plus patio area's

there was always someone either at the bar or at reception and all very friendly

reception were very helpful and let us check in as soon as our room was ready and the bar and restaurant staff were pleasant and helpful

quite a few people rolled in after the stereophonics gig and he was a bar serving star

the bar prices!!

so staff at this delightful hotel with plenty of parking ensured that despite my late arrival the bar remained open so that my remedial whisky was available

the bar area & food was nice enough

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

we didn’t eat at the hotel but did go to the bar staff friendly

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

the staff at the bar were a bit slow seemed to be only one person behind the bar

staff, bedroom and breakfast. nice champagne bar which serves everything drink wise

service in the bar on sunday 22 february wasn’t great there were multiple tables all over, i had to clear a

bar of this calibre should have more choices available

food in the bar was average at best

rooms tired some staff in bar seems bored and tired too reception staff lovely

teas coffee milk biscuits provided and toiletries and towels breakfast was great to, nice big bar/resturant for meals through out the day its just downstairs from the rooms but you couldnt here

) nice bar brilliant sunday lunch and great drink offers

the bar should be open longer

location, comfortable room and friendly atmosphere in the bar and restaurant

very friendly owners nice little child area in bar great sea front location with free parking

bar manager tina i m hoping i ve got your name right was super helpful

drinks at the bar were a little pricey but you in prime location

the bar staff friendly lovely decor throughout

comfy, happy helpful staff, good service in the bar area, very close to all amenities, beach across the road, no taxis required

all the staff, from those at reception to those in the bar and

the hotel would definitely recommend it to anyone and stay again the atmosphere never used the bar but will definitely try it next

its a shame that the bar had no gf peroni or similar, as they do go to the effort to serve gf breakfasts

lovely bar area

was beautiful the staff at reception were very professional polite happy the bar was excellent service all round

the seating in the bar could have been a little more comfortable

was nice bed very comfy, hotel was nice and the breakfast was nice, staff were very friendly and bar open till early hours

they also manned the bar and were very chatty, helpful

choice of beers in the bar (guinness, stella or bud light)

there was a long wait of about 20 minutes at the bar on the friday evening.

helpful staff really good room, comfy bed, good shower spotlessly clean great breakfast and bar meals excellent

it has a restaurant and a bar which was ideal for us to relax

b/f was huge tea and coffee excellent. bar meals were very good

the bar was friendly and very good value for money

location, spotlessly clean, staff very friendly and excellent facilities, ie the bar and the breakfast was exceptional

bar across the street from our room

bar good choice of beers bar staff very polite food excellent good choice of meals

bar and diner was clean and lovely but it did lack a bit of atmosphere

has a big lounge & bar as well as the restaurant

rocksalt restaurant and bar was perfect for breakfast, evening meal and drinks

are excellent very well mannered and polite special young man who runs bar not too keen on the chef has i asked for a sandwiches in the morning and i could hear and

only criticism would be that the bar shut at 11pm, however it was quite quiet when we

everything was great.service at breakfast and the bar was terrific.breakfast was very good.

beyond that, it was so nice to have a restaurant and bar in the hotel

but the staff make me feel really welcome and i am always happy to eat alone or sit in the bar alone with a drink

comfortable lounges, a well-stocked bar and a garden for sunny days

room was lovely, food booked in the bar area was lovely and a continental breakfast in the morning was available in the kitchen area

only little noise from bar but dead quiet by

the newly refurbished bar downstairs was a great place to have a drink after a long journey

food and drink in a cosy bar was really good

no tv in the bar or lounge, just nice soothing jazz music

do enough for us, excellent service provided by all departments (reception, blok restaurant, bar area & spa (-) great atmospheric bar and live music was on during our stay (+)warm and friendly and the bar and restaurant were excellent (+) we ate in the bar in the evening, food was divine (+)disappointed with the bar staff and the waiters, we got a severe not allergy when asked if there was nuts in one of the (-)attitude with the bar staff in the waiters was appalling (-)fact you had to walk through a bar to get to the spa (-)menu for room service was small bar snacks which i didn't expect as i was allowed to have a proper meal before (+)in was excellent, bar service was swift and friendly, regrettably the restaurant wasn't in use on the night we stayed

timings of the pool

overall decor was fantastic and the indoor pool/sauna were a treat to use

room service at no extra cost

car parking availability hit and miss as public also visit for meals / use the spa

great location bar staff lovely

lovely bar staff

but personnel from the bar help me

noisy in the evening untill late, karaoke and music from the bar underneath the room was going on till late, the outside tables were very noisy, the evenings we

in the bar friendly and helpful didn't think they were linked to hotel but still helped during opening

very pleasant reception staff, and bar staff

pleasant bar area with friendly staff

excellent rooms service by all staff very attentive especially bar staff

lovely cozy bar with good selection of drinks, lovely ròm with oak beams, very comfortable

breakfast was tasy, in a quiet bar across the street

room clean and bar area very impressive, lovely stay

after our day out we spent the evening in the hotel bar with the owner and met some of his family which was lovely and we felt we were welcomed with

for them a lot better than the victoria hotel 24 /7 more comfortable and cozy there is a nice bar down

is delightful hotel - a time capsule with bar and dining room instantly transporting the traveler back to a time when the port was in its

the bar was nice too and very good service

great night sleep - greeted by great staff - bar & food service was great at 10pm.

good have stayed lots of times but wifi should be available

the on-site bar and restaurant offered a decent selection of dishes and drinks at reasonable prices

make shift bar because there was a function on on the 3rd gloor

newly opened and the room, receptions and bar area were fantastic

friendly and efficient staff from reception to bar and restaurant

bar staff decided to close its draught beer pumps for cleaning at 10

the bar and restaurant were rustic in appearance and welcoming

bar also had a very nice atmosphere

and helpful and every where was clean and spotless the decor ln the room was realy nice and the bar and resteraunt were decorated beautifully the tables and chairs were allways clean and

excellent food and bar service

it was full of character and the bar and restaurant area were very welcoming.

very welcoming people and the food was great massive portions for a good price pool table in the bar area and the beer was cheap

wifi didn't work, kitchen facilities not as described

really picky maybe a sofa and a folding table and chairs instead of a table and chairs in the kitchen area

room and bed, kitchen area, nice host, parking within premises, breakfast, stable wifi, nice area and base to

kitchen was useful

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

we liked everything about this hotel , staff, room , bar all was top rate .

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

bar area, room was nice, clean and spacious

been with boys room very good bar /restoran quality and good food nice stuff nice and polite i like and back to stay if this

bar well stocked if a little pricey for people on a budget

the bar closes a little early.

the restaurant was so lovely, with amazing food, and the bar was nice too, with an outside area overlooking the golf course

the staff in the golf shop and bar were excellent, they went out of their way for us when they didn't have to, and made us feel at

great bar and food

bar staff are great, daniel is lovely, he always has a great big smile & goes above & beyond for

the way the bar staff dealt with my very difficult brother after he spilt a snakebite

and stay at this place as it is clean tidy pleasant surroundings easy to find outside parking and bar staff is amazing

the bar staff were very helpful ud83dudc4d

the bar food was good and the service everywhere was friendly and efficient

were first class with the main restaurant offering breakfast and other meals, and the lounge bar offering smaller meals and snacks all day

spacious bar area with an impressive log fire, comfortable seating and good range of light meals

our room was a little cold and the bar meals are a little over priced

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

the reception staff were lovely, and we had a nightcap at the bar on our way back from the event, sneaking a peek at the restaurant and menu, which also looked

bar area was nice with pool table to socialise

am a simple salesman that works in the bar and goes to the gym i also eat at the premises, bar and food excellent, the gym is a little

location breakfast bar restaurant room

nice bar & restaurant ambience

rooms, bar & restaurant area

having the convenience of a bar and restaurant on

bar area was peaceful

the staff are all fantastic, from check-in, to bar and restaurant

bar food was lovely,the restaurant food was some of the best we've ever had

commodities where excellent, the restaurant served fresh delicious food and the bar has an extensive selection of alcohols at very good prices, would definitely be coming back

super menu and the bar is well stocked. staff are all very helpful.

well stocked bar with a choice of draft local ales, gins, cognacs and liqueurs

very little. i think i preferred the old long bar layout.

friendliness of the staff and the ambience of the bar and dining area

lot's on offer to do, breakfast was excellent and beautiful spots to enjoy drinks from whichever bar you went

bar man in the cellar bar samual

would have preferred at merlin s restaurant to order food quickly at the bar this seemed to be a service bottle neck

need umbrellas outside with tables by bar as directly in sun too hot to have drink

night as i was going to a football match in cardiff, surprised how reasonable drinks were in the bar during happy hour

staff especially the bar and cleaning staff were excellent

bar was very colourful and layed out really well ,bar staff very polite ,professional and

i was on business and it was a perfect location food in the bar area was excellent

the guys who ran the bar were friendly and the reception staff were so accommodating

and bar has a had a refurb, much more modern and very clean

it s a lovely hotel downstairs is a bar and restaurant

the rooms are great with the bar being friendly from the staff and patrons

was good even though it was over a pub the locals moved to another part of the bar from 11 o clock and i was unable to hear

everything about our stay, food was amazing, and good value at the bar and good value for the food, lovely atmosphere, 5th time stayed here

the bar downstairs was good atmosphere the staff are friendly and very helpful

hotel was clean and tidy and had a nice pint in bar area

as i had to go into a bar where people were drunk and vaping inside

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

room ideal .bed comfy. bar prices very reasonable

the bar needs updating to be in line with the hotel rooms.

the only complaint i have is that i thought the bar prices and crisps of things like that were a little

perfect live entertainment bar area clean friendly staff

bar food was great

ar and restaurant) choices are very good

fantastic facility with great bar selection and beautiful food

the service in merlin s bar was slow, took a while to wait for service and then a while to wait for our drinks

and the bar afterwards with live music on a tuesday night was a happy surprise

beautiful we ate at the newbridge on usk restaurant and went back to the merlins bar and from the start to finsh the staff where 5 star the room was spotless

arrived late and headed to the bar to catch up on some emails and a glass of wine after a long drive, the total relaxed ambience

in merlin s bar the service was awful waiting ages

all good good location cheap bar happy days

the bar very cheap

no bar pubs were close

everything was good with this hotel no bar great room and liked the seating area outside room

liked the location the bar area and the courtyard

from reception to room, the staff i encountered could not of been more pleasant, receptionists, bar staff & gym staff all a pleasure to deal

lovely spacious ambience in the main reception and bar areas, beautiful gardens, lovely rooms.

pool area, great restaurant & bar staff, exceptional staff lovely receptionists

lady at bar in lobby bar wasn't very helpful very grumpy

service in the bar for food wasn't great but it didn't ruin our stay

the prices at the bar for food and drinks was value for

however because it was bank holiday they had a karaoke it was quite noisy,our room was above the bar and there was nowhere to go to get away from it

later we came back to the hotel for a drink and game of pool, again the bar staff we're friendly and helpful

we liked it wasnt just a hotel. there was a bar too and they served food too.

carla and bar staff were very fantastic , the bar area was buzzing but if u wanted to get away from it the