good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

they have a separate bar and restaurant to the accommodation

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

rooms and surroundings a little tired but cafe bar area great

we didn’t eat at the hotel but did go to the bar staff friendly

the bar area & food was nice enough

the staff at the bar were a bit slow seemed to be only one person behind the bar

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

staff in restaurant and bar friendly and helpful (great menu) (+) food in the pub was fab, as was the bar drinks (+) staff in bar were friendly too (+)was comfy, the shower was great, the staff in the bar and bistro were welcoming and cheerful throughout the (+) i enjoyed the bar and had some of their fantastic food (+)separate building on arrival we were greeted by a staff member who was kind enough to go into the bar area and grab our room key (+)really lovely room and very cosy bar at the pub. (+) the evening meal we had in the pub was exceptional and the bar had a really good atmosphere (+) they have a variety of local beers and ciders on tap along with a full bar and wine options too

good parking, good location, 20 minutes drive into cardiff for work in the morning

our kids slept on the sofa bed and were very happy with it

comfortable, good parking, very nice room.

we had a lovely room and had the option for room service, comfortable and we slept very well too

so staff at this delightful hotel with plenty of parking ensured that despite my late arrival the bar remained open so that my remedial whisky was available

there was always someone either at the bar or at reception and all very friendly

quite a few people rolled in after the stereophonics gig and he was a bar serving star

after some work that evening, i had a couple of lovely pints in the bar area next to the open fire, served by a new employee who was polite and welcoming

reception were very helpful and let us check in as soon as our room was ready and the bar and restaurant staff were pleasant and helpful

very welcoming people and the food was great massive portions for a good price pool table in the bar area and the beer was cheap

kitchen was useful

wifi didn't work, kitchen facilities not as described

location for my work and cym carn forest; clean, well cared for and good facilities in the room - kitchen and lounge area

well planned, comfortable, warm, great shower area, useful location, good parking, kitchen well equipped

than the stated check-in time, but the staff were so incredibly friendly and i spent time in the bar area having lunch whilst i waited for my room to be ready

short time for breakfast 8 till 9-30 and bar shutting at 10pm

sky sports in the bar would have been a bonus

lovely carpeted, wide corridors leading to the rooms and various bar / lounge and restaurant / dining areas, plus patio area's

the hotel was delightful, the bar lounge was comfortable and relaxing and the breakfast room looked out onto the terrace

in the bar friendly and helpful didn't think they were linked to hotel but still helped during opening

noisy in the evening untill late, karaoke and music from the bar underneath the room was going on till late, the outside tables were very noisy, the evenings we

bar and restaurant staff were very helpful, food was reasonably priced and very good

great location bar staff lovely

lovely bar staff

helpful staff really good room, comfy bed, good shower spotlessly clean great breakfast and bar meals excellent

there was a long wait of about 20 minutes at the bar on the friday evening.

was nice bed very comfy, hotel was nice and the breakfast was nice, staff were very friendly and bar open till early hours

choice of beers in the bar (guinness, stella or bud light)

they also manned the bar and were very chatty, helpful

bar staff but miserable but other than that

nice room, very nice breakfast for 10, friendly bar staff, car park on-site.

breakfast excellent with plenty of choice, service at the bar was a little irregular

restaurant and bar area is nice and modern

though the bar is small, it's got a good selection of draft beer and bottled drinks

the bar closes a little early.

the staff in the golf shop and bar were excellent, they went out of their way for us when they didn't have to, and made us feel at

been with boys room very good bar /restoran quality and good food nice stuff nice and polite i like and back to stay if this

great choice of food from menu, and bar drinks inexpensive, plus free parking

bar well stocked if a little pricey for people on a budget

hotel staff and manager did their level best serving limited good menu to room and allow the bar to be open again to room only

the bar closed to early

very clean. modern looking. bar is a great addition.

for example - saturday morning they set up a table near the bar with tea and coffee so you can help yourself

hotel lobby and bar area was spacious and comforting

of room, comfort of the bed, staff were all very helpful and friendly, the bar and choices of food and drink

bar and restaurant was really busy due to christmas parties

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

very clean room. lovely staff. bar and coffee shop. convenient for motorway. free parking

starbucks and bar and restaurant are in the hotel so amazing for when you wake up or need something quick

the on-site bar and restaurant offered a decent selection of dishes and drinks at reasonable prices

bar staff decided to close its draught beer pumps for cleaning at 10

make shift bar because there was a function on on the 3rd gloor

friendly and efficient staff from reception to bar and restaurant

newly opened and the room, receptions and bar area were fantastic

location, good price, easy to find parking space, staff very friendly, although bar was quite busy and loud, room was very quiet (we had family room)

hotel was clean and tidy and had a nice pint in bar area

place to stay, clean & tidy,& a bar with a good atmosphere also has a nice dining area with a good choice of meals

the bar needs updating to be in line with the hotel rooms.

lady at the bar and breakfast area were welcoming and friendly

small bar if one would like to socialise with more than enough space to extend into larger lounge, (could

after our day out we spent the evening in the hotel bar with the owner and met some of his family which was lovely and we felt we were welcomed with

for them a lot better than the victoria hotel 24 /7 more comfortable and cozy there is a nice bar down

spent the evening in the bar area and was shocked how cheap the drinks were

the bar was nice too and very good service

bar and restaurant are really lovely

good size room, excellent breakfast, clean and modern bar area.

spacious rooms, parking, great bar area and fully equipped room.

bar facilities was relaxing and aesthetically pleasing

the bar area was very large and modern

the bar area is welcoming and customer friendly

great hotel nice bar and garden section

were first class with the main restaurant offering breakfast and other meals, and the lounge bar offering smaller meals and snacks all day

the staff was very friendly and helpful room was great and the bar food was amazing

very clean and comfy rooms. bar meal was delicious and breakfast. staff were excellent!

great hotel lovely rooms comfy bed. staff were very good and drink prices in bar were great too.

excellent room, great location, nice atmosphere in bar in the evening

really liked the chocolate bar and box of goodies for

even had a little gift for our first anniversary) and spa were amazing and

festive platter at the bar was bone dry.

super staff comfortable bed nice bar area what's not to like

restaurant and bar were closed due to covid but drinks and snacks were available

the breakfast was lovely and the bar was nice too

bar staff need to liaise with front desk about closing times

the bar staff tom and bruno were amazing

please, we like a hot towel bar in our bathroom, and that is the only dislike

great location, good rooftop bar and restaurant and comfortable rooms

it has a lovely bar and the breakfast was tasty plenty of choice

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

wonderful staff and an amazing roof top bar with delicious cocktails

was good even though it was over a pub the locals moved to another part of the bar from 11 o clock and i was unable to hear

it s a lovely hotel downstairs is a bar and restaurant

everything about our stay, food was amazing, and good value at the bar and good value for the food, lovely atmosphere, 5th time stayed here

bar downstairs also serving variety of snacks and food, we did not eat here but menu looked good

the bar downstairs was good atmosphere the staff are friendly and very helpful

the hotel is expensive for basic rooms and facilities should be nearer £80 for a saturday night bar space is like a canteen and not very

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

great vibe in bar with fab karaoke

pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at 12 and the rooms are great, comfy beds and everything you could need

the bar downstairs was buzzing and really reasonably priced

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

comfortable bar and lounge

didn't use the bar or restaurant but it looked nice

created a very welcoming environment it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

well priced hotel as well as the bar and restaurant, lovely helpful staff, spacious room and perfect location

glad we did as the hotel exceeded our expectations and was really nice, decent sized room, good bar and friendly

lovely bar area, the room was spacious and comfy

breakfast and bar area looked really smart, but we didn t use it

good bar and with good range of drinks

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

polite helpful staff on check-in, in bar and at breakfast

great set up with the informal lounge containing honesty bar and tea and coffee facilities

the lounge and self service bar was

we had the room above the restaurant so could hear the music in the bar until 11

had a room at the front and the noise from the bar opposite was a bit intrusive, but that’s to expected in a lively

beautifully decorated boutique hotel in fab location. roof terrace honesty bar gorgeous

omelette bar in the morning would be great. no drop off points in front of hotel.

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

location, pool, sauna, bar everything

in the bar were rude, and dismissive

were brilliant breakfast was nice it was ideal for what we wanted nice to be able to sit in bar an chat to others and bought some honey it was very nice

bar closed at midnight

great location, comfortable room, friendly staff. very reasonable bar prices.

we got back from the concert the bar was cashed up so could only use a card for drinks

the bar prices were good

the hotel bar has good options for food and drink, and the staff is very attentive, mainly the brazilian guy

cosy bar area

other bar and restaurant also lovely

the staff, particularly tharushi and lucas at the front desk and camerun at the bar and restaurant, were incredibly welcoming and went above and beyond to ensure my stay was

we opened the bar of soap to wash our hands but for only 2 of us staying for a weekend, the majority of the bar

browns bar and restaurant is excellent facility to have onsite and a fantastic location overall

good location. near the amenities and station. bar was good. had a free upgrade

a big deal but the chillers were not working on the pumps at the bar so the beer was room temperature

lovely cocktails in the bar after the concert too

like the bar staff in the browns restaurant, rude and blatantly overlooked me when tried getting a

bar was great, food was delicious

the bed was really comfy and the design off the bar was unique

approached the reception where our bags were taken into storage and we were offered to use the bar area

facilities, excellent staff bed was ok but not complaining, food was good had bar meal and breakfast great kids eat free, would stay again

lovely hotel for children food and bar area very customer friendly and children were accommodated very well

good food and bar facilities

great bar and restaurant the buffet breakfast was awesome

staff were all very friendly and helpful, great bar area too

bar was closing so i had to order from my room

cocktails at the bar were very enjoyable too

nice lounge on the ground floor with a bar and tv, nice breakfast room

staff are excellent from check in to bar service … a young team who are very friendly, professional and engaging

tiny bar area! didn’t matter as so many pubs nearby though.

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

great location, friendly staff, clean, nice bar area

only felt the bar menu could have more

nice bar area

staff very very friendly lovely and clean bar and food excellent

bar prices were excellent and breakfast was very good

bar area plus the small verander over looking the water, our room was lovely as well also over

staff were amazing especially bar staff

bar area was nice good choice

nice little bar and its own restaurant with good food

lovely staff, foodin the restaurant was lovely, bar was serving fabulous drinks too

restaurant and bar very good

loved the hotel deco it was so vamp and most of all the bar / restaurant was very relaxed and made you feel that you didn t have to leave as soon as your

bar after concert only had 1 member of staff doing bar and pizzas, large queue so we decided to go

from the reception staff, bar staff and cleaners they were all great

food in the bar eg sandwich and soup, very tasty and hot

everything room the restaurant bar staff

the wood pannelled bar was comfortable and as we were the only guests for the first night the lovely receptionist

not enough bar staff

everything very good bar prices very good very comfortable room

we had a few drinks in the bar and the lady on reception couldn't be more welcoming and helpful

was never around in bar etc

the size of the room was good amazing view from balcony bar meals v good value for money

service in the bar

everything was lovely! the room the bed! the staff and the bar staff were amazing!

views from the top floor were amazing, spa and bar were lovely, accommodating staff

great choice for breakfast from cold buffet, fruit and cereal bar and a fresh, hot welsh breakfast

super menu and the bar is well stocked. staff are all very helpful.

very little. i think i preferred the old long bar layout.

the bar and restaurant were amazing

commodities where excellent, the restaurant served fresh delicious food and the bar has an extensive selection of alcohols at very good prices, would definitely be coming back

well stocked bar with a choice of draft local ales, gins, cognacs and liqueurs

hotel lovely staff accessible rooms very accommodating restaurant bar lovely food &

bar food was lovely,the restaurant food was some of the best we've ever had

the room was lovely and the bed comfy. the lounge area was v nice. affordable bar menu

a well stocked bar open to midnight and a great breakfast in the morning

rooms, bar & restaurant area

we liked everything about this hotel , staff, room , bar all was top rate .

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

bar man in the cellar bar samual

night as i was going to a football match in cardiff, surprised how reasonable drinks were in the bar during happy hour

need umbrellas outside with tables by bar as directly in sun too hot to have drink

would have preferred at merlin s restaurant to order food quickly at the bar this seemed to be a service bottle neck

lot's on offer to do, breakfast was excellent and beautiful spots to enjoy drinks from whichever bar you went

wonderfully clean, bar staff excellent and food fantastic

i could have asked for help at the bar but i simply couldn't be bothered

it stood out from the neighbourhood, bar area nicely spread out tvs everywhere, really well equipped, bit of a treck to the rooms but

entry from the street was a climb of approximately fifty steps from the bar to our room

there was some noise from the bar but nothing that stopped me from sleeping

an issue here but i will say that the bathrooms off the lobby near the mall, and in merlins bar were freezing

we loved the mulberry bar ... lovely setting and fab service !

and the bar afterwards with live music on a tuesday night was a happy surprise

in merlin s bar the service was awful waiting ages

beautiful we ate at the newbridge on usk restaurant and went back to the merlins bar and from the start to finsh the staff where 5 star the room was spotless

i was on business and it was a perfect location food in the bar area was excellent

and bar has a had a refurb, much more modern and very clean

bar menu was excellent, we had fish and chips the portions were huge, when we got back from our

beds were very comfortable the rooms were very clean the reception staff were very helpful the bar staff were exceptional they were very nice and helpful and were happy to bring food to our

excellent bar and good choice of beverages

dont think the menu

bar food was great

staff and facilities was above and beyond my expectations excellent value for money nice bar and restaurant to relax in will definitely stay

fantastic facility with great bar selection and beautiful food

there was a lot we didn t even take advantage of: the bar downstairs looked well stocked

near to the leisure facilities which was fantastic for the children and great atmosphere in the bar over the weekend of the

service in the bar for food wasn't great but it didn't ruin our stay

lady at bar in lobby bar wasn't very helpful very grumpy

bar and restaurant easy to access

excellent. the restaurant & bar are superb. staff were fantastic

clean comfortable quiet and great reception with bar and coffee.

how overjoyed was i to spy a comfortable lounge area complete with a bar and a dining area; what a lucky find

great location for pontypool. staff friendly and clean rooms and bar area etc.

coffee, breakfast and small bar in reception

little bar downstairs and breakfast was good

in the evening after the game, we went back for a meal, lovely bar restaurant area, very nice food, and plenty of tv screens to finish the end of the 6n's super

staff very helpful especially the lady that booked me in particular the young girl on the bar friday morning

bar meal was a bit small for the price but tasty enough, bar prices a bit high

plenty of comfortable seating in the bar area

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

were extremely friendly, especially the owner/manager who at the bar in the evening spoke to everyone and made it a great atmosphere

mini fridge would be nice, especially over christmas when the kitchen and bar are closed but that is the only thing i can think of

the bar area is lovely and the food in the restaurant was excellent

bar across the road is pleasant

owner/manager very pleasant guy, and callum, reception and bar was great to chat with and very helpful and charming

was right over the bar so could an issue for some - but the bar closed at 8pm so not really an issue for us

the chef carefully arrange the components of breakfast on the plates, the food itself, the bar staff and choice of draft beers was all great

great location on penarth seafront , good bar and restaurant room small but comfortable

gorgeous little bar and restaurant with plenty of outside seating too, if the weather is being kind

friendly atmosphere good location great breakfast

pool tabke in the bar with plenty of seating for enjoy a meal or a drink

bar and restaurant area are comfortable and busy

from the lovely ladies who were at the bar and the chef who catered for us very late after delayed trains, to the owners who are equally

more of a bar area although we appreciate it is more of an eatery.

free car park and free wifi

a great time nice to have food in bar and a 2 min walk to room the room was clean hotel receptionist was very friendly will be back

bar staff and locals were friendly, didn't try the food as i ate elsewhere but i would stay again

breakfast was over priced for quantity given also bar menus advise its £5 and people staying at the hotel are charged

the staff in both the bar and reception were super friendly and helpful

staff comfortable room nice bar area good breakfast and ev charge point a bonus

the bar staff were very helpful ud83dudc4d

friendly bar where some great food is served, all in all can't fault it, and i will be going back

the way the bar staff dealt with my very difficult brother after he spilt a snakebite

and stay at this place as it is clean tidy pleasant surroundings easy to find outside parking and bar staff is amazing

bar staff were very accommodating

nice bar & restaurant ambience

am a simple salesman that works in the bar and goes to the gym i also eat at the premises, bar and food excellent, the gym is a little

bar area was nice with pool table to socialise

amazing atmosphere good bar and can take drinks to the room genuine livley hotel on saturday nice hotel and rooms where

location breakfast bar restaurant room

clean, friendly staff, nice bar area and food.

really nice bar area

we had dinner in the bar in the evening and breakfast in morning, both were good

the bar staff did offer me a menu for takeaway

room was great , staff were fantastic . lovely bar and outside area

lovely restaurant and bar with nice local people and excellent kitchen, best madras curry ever

the noise that came up from the bar til very late

nice locals in the bar area to talk to

the staff were very warm and friendly, as were the customers in the bar and restaurant

limited bar menu on a monday evening.

do enough for us, excellent service provided by all departments (reception, blok restaurant, bar area & spa (-) great atmospheric bar and live music was on during our stay (+)warm and friendly and the bar and restaurant were excellent (+) we ate in the bar in the evening, food was divine (+)disappointed with the bar staff and the waiters, we got a severe not allergy when asked if there was nuts in one of the (-)attitude with the bar staff in the waiters was appalling (-)fact you had to walk through a bar to get to the spa (-)menu for room service was small bar snacks which i didn't expect as i was allowed to have a proper meal before (+)in was excellent, bar service was swift and friendly, regrettably the restaurant wasn't in use on the night we stayed

brilliant spa facilities

there was a handout on check in noting room service was available but no brochure or any details on what that included, or anything

place and surroundings spa was value for money with a fabulous brunch to finish

staff were fab, pool snd spa is a dream snd the room was beautiful

evening meal and bar area was great. breakfast had plenty of choice and the room was stunning

evening meal in the bar was pricy for what we had, food didn’t have much flavour and my burger / bun was a bit

food in the bar was average at best

service in the bar on sunday 22 february wasn’t great there were multiple tables all over, i had to clear a

bar of this calibre should have more choices available

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

the bar and restaurant serves lovely food and the quiz night when we stayed was very good

handy to have a wind down drink in the bar also

almost no noise from the bar

clean rooms good food excellent bar & locals friendly staff great value

the rooms are above the bar in the hotel it was very noisy until midnight on one of the three nights we spent there which

welcoming smile on arrival by owner bar staff also very obliging

the newly refurbished bar downstairs was a great place to have a drink after a long journey

only little noise from bar but dead quiet by

room was lovely, food booked in the bar area was lovely and a continental breakfast in the morning was available in the kitchen area

food and drink in a cosy bar was really good

breakfast served in the bar but kitchenette outside the room with table and seating

had played rugby that day - so there was a bit of noise from the bar which could be heard in our room

very lively bar area with a lot of functions and live music

the bar was pleasant, and a lower area near the toilets revealed a pool table

spacious bar area to spend the evening

the staff who greeted me at the bar, in spite of having to shout over the bar noise, were very friendly and welcoming

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

bar and quality of breakfast

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

lovely cozy bar with good selection of drinks, lovely ròm with oak beams, very comfortable

breakfast was tasy, in a quiet bar across the street

pleasant bar area with friendly staff

very pleasant reception staff, and bar staff

excellent rooms service by all staff very attentive especially bar staff

bit of bar noise, but it was saturday night

slight quibble was non-availability of wi-fi in room, although wi-fi was available in public bar and lounge

monday the restaurant and bar closed from 6 p

great pub,awesome bar staff and hosts. comfortable room,close to work

i even managed to get a last minute drink at the bar and enjoyed the company of a few locals