disappointed there was no breakfast. the reception was the bar in the bub which was very busy

is no designated check in to the hotel, rather you speak to any available member of staff in the bar/restaurant area

hotel and room was very modern and clean, i was met by a member of staff in the bar area and taken up to my room and was shown how to access the room without having to go trough

very busy with serving at the bar and restaurant, so check in was not their priority

the bar & restaurant downstairs was busy when i arrived and seems to be doing a fair bit of business

the reception staff were lovely, and we had a nightcap at the bar on our way back from the event, sneaking a peek at the restaurant and menu, which also looked

amazing atmosphere good bar and can take drinks to the room genuine livley hotel on saturday nice hotel and rooms where

staff were lovely and helpful especially sara and jamie and the guy behind the bar whose name i didn t get

location breakfast bar restaurant room

bar area was nice with pool table to socialise

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

the bar and restaurant serves lovely food and the quiz night when we stayed was very good

bar staff were very accommodating

the way the bar staff dealt with my very difficult brother after he spilt a snakebite

and stay at this place as it is clean tidy pleasant surroundings easy to find outside parking and bar staff is amazing

and welcoming staff clean tidy cosy and comfortable also there was an artist/singer in the lounge bar who was brill had a thoroughly enjoyable evening

bar staff are great, daniel is lovely, he always has a great big smile & goes above & beyond for

excellent place. very nice acomodation and views, great bar and restaurant .

fantastic settings with all amenities the restaurant and bar are out of this world

the views from the restaurant are incredible and the cosy bar was lovely for a drink by the fire before and after dinner

me and my husband then went for a drink in the bar by the log burner

very cosy bar area, with very friendly staff.

m not very techie

lively friendly bar on site and superb restaurant

the bar had a great atmosphere with decent beer

friendly staff especially the bar lady/waitress didn t catch her name but really looked after me, evening food was excellent

added bonus of live entertainment in the bar on friday and saturday night

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

we liked everything about this hotel , staff, room , bar all was top rate .

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

lovely friendly staff. fab room and a lovely bar with a very friendly bar woman.

very helpful staff rooms where great everything you need and lovely bar and restaurant

no bar staff when i got back at 11

bar was very comfortable and the evening meal on the first night was exceptional, really good

bar reasonably priced, staff friendly

the staff were friendly and helpful. the bar area was lovely and breakfast was great

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming staff

in the bar compared to a lot of places really exhausting steps if you are disabled no

there's a lovely little bar downstairs for a drink in the evening

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

they set up a table for us for dinner in the bar as we had the dogs, both of us enjoyed our meal and the hounds enjoyed the chips i couldn't

a well stocked bar open to midnight and a great breakfast in the morning

hotel lovely staff accessible rooms very accommodating restaurant bar lovely food &

the staff are all fantastic, from check-in, to bar and restaurant

bar food was lovely,the restaurant food was some of the best we've ever had

everyone was very friendly, the snack bar in the room was the best i've seen!

early check in location

for early check in of 10

lovely restaurant and bar with nice local people and excellent kitchen, best madras curry ever

nice locals in the bar area to talk to

the noise that came up from the bar til very late

limited bar menu on a monday evening.

the staff were very warm and friendly, as were the customers in the bar and restaurant

very friendly staff and facilities of bar and restaurant.

bar is competitvely priced and staff very attentive and helpful

it's every friendly place to be in and good for value of money aprt from a drink in the bar tho

nice bar and a outstanding carvery best one we have ever had

bar is spacious which allowed us to enjoy our company as a group in comfort

do enough for us, excellent service provided by all departments (reception, blok restaurant, bar area & spa (-) great atmospheric bar and live music was on during our stay (+)warm and friendly and the bar and restaurant were excellent (+) we ate in the bar in the evening, food was divine (+)disappointed with the bar staff and the waiters, we got a severe not allergy when asked if there was nuts in one of the (-)attitude with the bar staff in the waiters was appalling (-)fact you had to walk through a bar to get to the spa (-)menu for room service was small bar snacks which i didn't expect as i was allowed to have a proper meal before (+)in was excellent, bar service was swift and friendly, regrettably the restaurant wasn't in use on the night we stayed

plenty of secure car parking

and the pool was the highlight of our

brilliant spa facilities

maybe more disabled parking bays

the bar choice was good and staff knew how to make a good aperol spritz

we had a table set up in the lounge bar so we could have the dogs with us which worked well

the bed was very comfy and the bar food was second to none.

welcome, fire blazing in main bar area, spacious room, really comfortable bed, excellent breakfast including gluten free

could do with a few more tables for bar meals as opposed to the restaurant

the host said all they did was bar snacks but the size and quality of the gammon i ordered was top notch

friendly cosy bar with log burner so lovely and warm on a cold winter's night

if you want, you can also get good dinner from the bar downstairs

stay at with easy access 24h, parking right outside and the food was lovely, big breakfast and a bar that's quiet in the evening

there was a warm atmosphere in the bar downstairs, breakfast was delicious and the room was really comfortable and quiet which was

very helpful staff, accommodating dog in bar for breakfast and serving us yhere.

have liked to have seen some evening entertainment like a bar billiards table or dart board while enjoying a

i needed was there,a good resturant with friendly staff,a bar were one could sit and have a quiet drink or drink outside on the terrace

comfy bed, excellent restaurant and bar areas.staff friendly and efficient.lovely location.

only negativity and it's not that bad.. not enough bar staff

excellent facilities, great staff (angelina was incredible) great food and bar vibe (+)charming looking place, there s a very modern part of the bar, insta wall & all that, then a cosier more traditional bar room, through which we went and (+)beautiful room and so clean and comfortable, food in the bar was stunning (+) fab bar and quality breakfast (+) would love to stay here again and enjoy the cosy bar and the outside area was really smart too (-)aspect was that there was only one other couple staying that night so the dining room and bar lacked atmosphere

the wifi and tv did not work in my room, i couldn't be bothered to mention it at the time as we were

great communal areas, room was beautiful clean, restaurant and breakfast were both stunning

parking was a little tight as you entered but that was about it

great early check in, and late check out 11oclock. didn't have to rush.

the rooms are above the bar in the hotel it was very noisy until midnight on one of the three nights we spent there which

clean rooms good food excellent bar & locals friendly staff great value

almost no noise from the bar

turned up, the staff were so friendly, the locals in the bar equally as friendly

welcoming smile on arrival by owner bar staff also very obliging

the catering staff and bar staff, but especially reception

everything! staff were awesome - especially the bar staff.

we could bring our dog. also the bar food was excellent

madri had run out in the bar lol ud83eudd23

had extremely slow service at meal times when ordering from the bar menu

i didn't like but maybe having more choice on the menu or more options of specials in both the bar and the restaurant

nice bar and food was

selection of food at breakfast, lovely dinner menu with daily specials, nice relaxed bar and garden area

welcome at reception and bar staff were excellent

restaurant and bar food were very good

the restaurant and bar are relaxed warm environments with great food and service at good prices

there was a welcoming and cosy atmosphere in both the bar and restaurant with plenty of choice of beers and ales

stayed on a friday and saturday night and the music from the bar downstairs stayed on until 11pm

the reception in bar staff to the young lady who serve breakfast was a very pleasant stay wish i could have stayed

fully booked when we arrived if we could wait awhile they would find us a table either in the bar or restaurant

only little noise from bar but dead quiet by

breakfast served in the bar but kitchenette outside the room with table and seating

room was lovely, food booked in the bar area was lovely and a continental breakfast in the morning was available in the kitchen area

food and drink in a cosy bar was really good

no tv in the bar or lounge, just nice soothing jazz music

good atmosphere in the bar as well

bar and breakfast staff were very friendly and very helpful

there is a lively bar here with a really fantastic live music duo (walking the dog) on the first night we stayed

a very clean and comfy room with a good bar and food. the vegetarian breakfast was excellent.

room was spacious as it was a family rom, the bar is vert nice and has a bit of charm to it, you dont see in newly refurbished pubs, i had some

i could have asked for help at the bar but i simply couldn't be bothered

it stood out from the neighbourhood, bar area nicely spread out tvs everywhere, really well equipped, bit of a treck to the rooms but

there was some noise from the bar but nothing that stopped me from sleeping

bar that was a fab stay and the food is

wonderfully clean, bar staff excellent and food fantastic

staff were all so polite especially the young boy behind the bar who went out of his way for us

even though we was next to a busy road an train station also a bar down stairs we heard no noise what so ever so was able to get a great night's sleep in really

the bar area was lovely and the staff friendly

very friendly staff no problem with changing room as above bar highly recommended

location, staff, lovely chill bar another bar with great entertainment comfortable homely room

food in the bar was average at best

service in the bar on sunday 22 february wasn’t great there were multiple tables all over, i had to clear a

evening meal and bar area was great. breakfast had plenty of choice and the room was stunning

rooms tired some staff in bar seems bored and tired too reception staff lovely

evening meal in the bar was pricy for what we had, food didn’t have much flavour and my burger / bun was a bit

the atmosphere in the lounge bar was relaxed and the drinks prices were good

excellent bar and restaurant serving great food

and it was nice to use the bar in the evening after we came back

check in was easy and the lady behind the bar was very friendly

happy staff, great bar and food

the bathroom was unpleasant and no waste bin there was alot of noise from the downstairs bar until at least 2

the ladies who made breakfast for us in the bar were very nice-loved the cheesy toast

we arrived friday night you could hardly hear the check in details as there was karaoke in the bar and it was really loud

we weren’t told that they lock the bar door (where we entered) at night so thought we were locked in

a man in the bar donwstar he want faiting us because we foreign people

impressed with the quality and standard of the hotel bar and restaurant

the bar area is very pleasant and a nice place to sit & have a drink

bar was very well presented and stocked and it s by far the cleanest bar i have seen

air con was great, bar was open everything was

the bar area and restaurant were lovely, modern and clean

best places i've stayed spotlessly clean and excellent customer service from the staff and the bar staff were very polite also the receptionist never fail to make conversation and asked us how

bar very friendly

good bar with selection of drinks available evening meal and breakfast was very good secure parking

lady in breakfast very friendly as were receptionist and bar staff

monday bank holiday the lounge bar was closed until we asked for it to be open

2 for a pint of cider). comfy & functional room.

great location & cheap, well stocked bar

the bar had a great selection of welsh ciders would recommend to anyone

the bar strikes me as hyper local, plus they didn't have any draft beer

locals staff the building plenty of parking on a bus route is a lovely place to be and definitely coming

wasn t told restaurant and bar closed

nothing, rooms excellent bar restaurant excellent staff couldn't be more helpfull and friendly

the restaurant and bar closed at 5pm as it was sunday

late bar with advice on tonics

rather rudely that breakfast had finished and we had to rush to get cold breakfast off the bar or there would be nothing left

i even managed to get a last minute drink at the bar and enjoyed the company of a few locals

monday the restaurant and bar closed from 6 p

great pub,awesome bar staff and hosts. comfortable room,close to work

bit of bar noise, but it was saturday night

slight quibble was non-availability of wi-fi in room, although wi-fi was available in public bar and lounge

excellent rooms service by all staff very attentive especially bar staff

lovely cozy bar with good selection of drinks, lovely ròm with oak beams, very comfortable

facilities, spacious clean modern room with comfortable bar and dining area

very pleasant reception staff, and bar staff

lovely little gin bar on the high street

was excellent, food in the bar and restaurant also great with good service location was ideal for access's to the brecon

super friendly bar lady

also give the bar man a raise may cheer him up don’t think he smiled once

car park on site bar and restaurant

my only small criticism was that i thought for a saturday night there wasn't enough bar staff.

the bar was pleasant, and a lower area near the toilets revealed a pool table

had played rugby that day - so there was a bit of noise from the bar which could be heard in our room

top class staff, rooms, bar & food

the staff who greeted me at the bar, in spite of having to shout over the bar noise, were very friendly and welcoming

spacious bar area to spend the evening

bar facilities very good with enough choice of drinks

the food in the bar was excellent, the staff were really friendly, helpful and polite.

spacious comfortable bar area

staff, location close to where i was working, easy to find, good parking, food eaten in public bar area was good

better choice in bar food

no bar of soap to wash your hands in the en-suite

did have to wait a while at the bar for our first drink and then again for our starters but after that service was

fabulous pub, really comfortable room, if anything a tiny bit noisy as over the bar area but we were expecting that and not a big problem as the walls are very old and very thick

this included the bar staff, waitresses, staff in the morning serving breakfast & the cleaners

nothing, bar noise lulled me to sleep.

hotel staff and manager did their level best serving limited good menu to room and allow the bar to be open again to room only

very clean. modern looking. bar is a great addition.

compliments to the chef and the gentleman behind the bar who made us feel very welcomed

for example - saturday morning they set up a table near the bar with tea and coffee so you can help yourself

bar staff were brill especially the uni student from northfield he was polite, friendly and very

the bar offers a very limited selection of drinks but ideal if you don't want to walk across the car

mars bar under the bed

v alue for money bar see next

rooms staff bar breakfast it's a perfect hotel i'll be back ud83dude01ud83dude01ud83dude01

would ve liked room service but not offered.

easy parking good location clean tidy and bar got a lot to do

bar and restaurant was really busy due to christmas parties

of room, comfort of the bed, staff were all very helpful and friendly, the bar and choices of food and drink

great bar and restaurant with excellent menu and an onsite starbucks for that morning coffee

very clean room. lovely staff. bar and coffee shop. convenient for motorway. free parking

than the stated check-in time, but the staff were so incredibly friendly and i spent time in the bar area having lunch whilst i waited for my room to be ready

reception, gave me a couple of bags of crisps for free as the bar food had ended

again, we want to offer our thanks to mario, stuart, chef and other wonderful staff who waited bar and dining table

short time for breakfast 8 till 9-30 and bar shutting at 10pm

hushed wood-panelled corridors beautiful rooms with every amenity bathrooms perfectly functional bar and restaurant serene and spacious scrumptious bar meals; breakfast served without delay

vegan option (lunch and evening meals only) staff always look smart and always happy to help, bar manager has very high standards and wants everything perfect (as every bar manager should) (+)hotel bar and function room was very good and breakfast was good also (+)came on a particularly busy day where a wedding was going on, we went to @the bar@ ordered our drinks and say down to enjoy them after a long hard day at work (-) maybe an ez bar and plates these dont take up much room (-)had bar bills but twice we found it needed amended (+)great service from the staff especially seth the bar man

it came with breakfast in the restaurant which had a lovely selection

comfort, cleanliness, friendly helpful staff, especially gemma at reception and room service

second time all good we have superior room above pool very good

put in context i was there with my older son so know what it is like to have children so not anti kids

and clean and comfortable the bathroom was excellent could easily get into the restaurant and bar from the room , food was excellent even had the wine we like

and helpful and every where was clean and spotless the decor ln the room was realy nice and the bar and resteraunt were decorated beautifully the tables and chairs were allways clean and

it was full of character and the bar and restaurant area were very welcoming.

bar also had a very nice atmosphere

the bar and restaurant were rustic in appearance and welcoming

made to feel very welcome and regulars in the bar full of character and stories

nice bar and separate restaurant area

property was lovely and you could sit out on the bar terrace by the river

welcoming good food in the bar friendly nice large rooms very clean

a nice bar which was busy, a great little restaurant that did well-made food

bar meal was a bit small for the price but tasty enough, bar prices a bit high

plenty of comfortable seating in the bar area

in the evening after the game, we went back for a meal, lovely bar restaurant area, very nice food, and plenty of tv screens to finish the end of the 6n's super

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

staff very helpful especially the lady that booked me in particular the young girl on the bar friday morning

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

from the young lady at reception and especially the young lady at the bar who was also there at breakfast time, there was also a young man at the bar area who was

we loved the bar area and john the batman was especially friendly and

lovely bar and seating area. rooms spacious and comfortable.

friendly staff, lovely bar and facilities. breakfast was delicious too.

the communal areas were clean, a nice bar and a breakfast was delicious

pleasant bar and communal areas with a superb breakfast

good menu selection available and very friendly staff at reception, bar and restaurant

the menu choices in the bar were limited but adequate.

a special mention to the staff that looked after the bar until 11pm on 12th feb a lady and young man- really attentive

can’t comment on bar and restaurant due to covid-19 related

the bar & restaurant area was lively on match day.

the facilities are great. the rooms are to a good standard, clean and well kept. bar decent

friendly staff, very efficient bar staff, location, price easy check in an out

good spa facilities, bar area and location

and friendly service at the bar fantastic stay and look forward to another one very

pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at 12 and the rooms are great, comfy beds and everything you could need

the bar downstairs was buzzing and really reasonably priced

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

lovely clean room, comfy bed, nice shower, quirky design, coffee machine, cereal bar was a bonus

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

there is a bar and

rooms and surroundings a little tired but cafe bar area great

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

a restaurant and bar on site

breakfast and bar area looked really smart, but we didn t use it

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn t appear to build up

lovely room. friendly reception staff and the bar staff were really great!

polite helpful staff on check-in, in bar and at breakfast

good bar and with good range of drinks

created a very welcoming environment it was much appreciated after a long journey the female bar worker in the evening who did room service really kind and efficient - great staff

well priced hotel as well as the bar and restaurant, lovely helpful staff, spacious room and perfect location

glad we did as the hotel exceeded our expectations and was really nice, decent sized room, good bar and friendly

overall stay was great but drinks at the bar was expensive

comfortable bar and lounge

the young chap behind the bar monday night was run off his feet but still done a great porn star martini

was a shame the bar downstairs was closed but we just popped across to the sister hotel

the lobby and the bar is a must visit for all guests

only real gripe was that we couldnt use the bar for an hour in the evening as they had an event on

the bar area in morgans was really nice and the breakfast was great, with a range of options for hot

super large room and bathroom with big bath. lovely bar area

the bar area is stunning

bar area is great, preserving the character of the late victorian building like the other areas of

also, staff was amazing and the large bar area was a good place to replace and watch a game

i wandered in to the wrong entrance and finished up in the bar

reception, bar area and restaurant a very well designed place

nice room, very nice breakfast for 10, friendly bar staff, car park on-site.

though the bar is small, it's got a good selection of draft beer and bottled drinks

restaurant and bar area is nice and modern

bar staff but miserable but other than that

we had the room above the restaurant so could hear the music in the bar until 11

great set up with the informal lounge containing honesty bar and tea and coffee facilities

slippers and robe in the room, theres a peaceful communal area and roof terrace with an honesty bar and complimentary drinks

liked the decor and styling and the honesty bar and lounge.

beautifully decorated boutique hotel in fab location. roof terrace honesty bar gorgeous

excellent room, great location, nice atmosphere in bar in the evening

we were there because we hired the kuku club for our wedding party the staff from reception to bar were brilliant and a special mention to katie who ran the night and made sure everything ran

nice bar and restaurant

the main restaurant looked a bit tired but the bar area was lovely.

festive platter at the bar was bone dry.

wonderful staff and an amazing roof top bar with delicious cocktails

great location, nice room, friendly staff, 24/7 gym very unusual but great. nice bar too

it has a lovely bar and the breakfast was tasty plenty of choice

please, we like a hot towel bar in our bathroom, and that is the only dislike

great location, good rooftop bar and restaurant and comfortable rooms

bar was busy but at xmas you would expect this, i suspect due to the location this bar is always

central location. bar and restaurant at the hotel were both great

the noise from.the bar of drinking men so couldn't eat there

very helpful and friendly staff. lovely breakfast and great bar area

there s a man who works in the bar didn t see him this stay unfortunately, used to have the occasional drink before travelling

the hotel is expensive for basic rooms and facilities should be nearer £80 for a saturday night bar space is like a canteen and not very

bar staff need to liaise with front desk about closing times

there were no rooms ready as there had been a big group checking out late and we were told by bar staff that there were staff off sick

coffee machine in bar area could be better

the bar staff tom and bruno were amazing

the breakfast was lovely and the bar was nice too

omelette bar in the morning would be great. no drop off points in front of hotel.

location, pool, sauna, bar everything

in the bar were rude, and dismissive

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

we used the bar ,plenty of choice for drinks, didn t have breakfast but it looked fab and the staff were very

that there was no bar fridge in the room. would have been brilliant.

the polish bar man is amazing and always remembers us when we return

were brilliant breakfast was nice it was ideal for what we wanted nice to be able to sit in bar an chat to others and bought some honey it was very nice

the bar prices were good

once the hotel was checked we were allowed to wait in the bar area (with complementary drinks) until the ok was given to return to our rooms at midnight (+) the bar and restaurant facilities were ideal (+)situated lovely staff great facilities had a great evening in restaurant and bar breakfast was well worth the money such a fab selection of what ever you (+)the location was central and had parking on site, lovely staff on reception and bar staff very nice always up for a chat (+)beds,relaxing bar area,great breakfast friendly helpful staff and kids as always love the pool and good that (+)great staff, particularly the bar / restaurant area (+) food in the bar was also very good & prices reasonable although a glass of wine was really overpriced

breakfast was yummy too & again great service served with smiles

charged us 60 for early check in for us to have to clean our own

control in the swimming pool, it was full of kids throwing equipment around so we chose to leave as we were getting hit by floats, parents

control in the swimming pool, it was full of kids throwing equipment around so we chose to leave as we were getting hit by floats, parents

the hotel bar closed too early 4am

a proper bar would be an improvement

false advertising about the bar and cocktails menu

friendly staff, loved the bar area downstairs, very clean and tidy rooms, great location perfect for

customer service from reception staff and bar staff

again the staff in the bar and dining area were polite and friendly

lady serving breakfast couldn't do enough for us, she was also serving drinks in the bar in the afternoon and also provided an excellent service

lovely and clean restaurant and bar easy to locate , staff very kind and accommodating

the location the bar the lounge area all very lovely.

seating in the bar area for meals on christmas evening was inadequate

friendly, comfortable, smart modern decor, good bar & restaurant.

spacious rooms, parking, great bar area and fully equipped room.

the bar area was very large and modern

bar and restaurant are really lovely

room was spacious nice big bed and to be fair absolutely perfect, the bar was lovely and

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

tiny bar area! didn’t matter as so many pubs nearby though.

staff are excellent from check in to bar service … a young team who are very friendly, professional and engaging

nice lounge on the ground floor with a bar and tv, nice breakfast room

great location, friendly staff, clean, nice bar area