when i booked it said there was a bar but it was clised

if i could improve anything it would be that the bar remains open later

though not too much of a problem as there are plenty of places nearby)

and professional and would highly recommend santos joy katia nathan at reception and also the bar restaurant area justin fenna nebu were that efficient in their job and treating people and a

nice hotel, conmfotable rooms and great restaurant and bar

stayed for ed sheeran concert beautiful hotel nice bar area and lovely friendly staff

bed comfy good efficient service in both bar &

bar staff also very friendly with excellent service

very friendly staff lovely rooms and bar and restaurant were very welcoming

were attending a wedding reception and although it was busy, the bar staff could have been more friendly, especially when the bar was closed at 12

staff were helpful when i asked for early check in, all be it was an extra 15 for the 3 hours before regular check in time

rooms very clean . breakfast service was rubbish

and one more thing about this hotel incredible breakfast

though a reduced menu offering only pizza after 11pm, but still that's

small bar and restaurant

friendly bar staff, management and cleaning staff

there weren t any seats available to eat breakfast at but the staff offered to clear off the bar and allow us to eat there, which was very kind but we were happy to wait

good breakfast included in cost, small bar and snacks just right

location, good bar restaurant, all staff interactions throughout different parts of the hotel were great

lovely hotel great bar and restaurant attached to the hotel highly recommend

food at bar was ok. operating hours not very late 10pm or so. i missed breakfast

amazing location warm and cosy and a lively bar and restaurant

one of the bar staff had an attitude

no mini bar in the room - there were only one socket on one side of the bed, not on both sides - the shower

lack of staff in the restaurant/ bar in the evening.

no bar fridge. restricted tv channels eg no sports channels

very friendly,rooms clean and comfortable, restaurant and bar prices very reasonable for london, excellent location for tube and getting intocentral

there's a bar in the hotel, that we didn't use, but another nearby, which

big room, fridge and kettle in the room, good breakfast, nice staff, 24/7 food service options, bar on the

lovely clean rooms, excellent staff good stocked bar and breakfast was great.

everything was fairly priced at the bar and we would definitely

far away from wembly cost us 23 in a taxi no late bar after concert it would have been nice to have a drink in the

very friendly, excellent breakfast ud83eudd5eud83eudd5e lovely waffle maker, bar open late, rooms so modern and clean

bar had light meals

i was surprised the restaurant bar doesn't have any cocktails on the drinks menu

the staff were very helpful including bar and restaurant. c

bar and breakfast staff very friendly and excellent service

the staff was super friendly from start to finish, both reception, cleaning staff & bar and restaurant staff were super accommodating

lovely bar area

the hotel runs an eco friendly system, impressed that they support and reward this comfortable bar area, reasonably priced great tube access

the room, the bar and the hotel was clean comfortable and fresh.

the bar could have been open

simplicity of the bathrooms, size of the bed, 24h bar and room service

bed was very comfortable we had a great sleep, there are tea/ coffee making facilities, a mini bar should you require it, i would definitely stay here again if visiting london or surrounding

bar had friendly atmosphere; really good all round - top

parking, bar and restaurant so great meet friends

convenient with bar and restaurant, though same room rates should have bathtubs

staff were very helpful in the bar & hotel and all seemed to go out of their way to make the stay as comfortable as possible

the staff checked us in at 1am and were very friendly and got us a drink at the bar etc

the bar could do with a few extra snacks. as the variation is very minimal

very helpful staff and well equipped rooms which were comfortable. good bar service .

i was checking out, there was a bar charge on my room even though it wasn't mine

when you wake up in the night gasping for a drink but know the bar would be closed

had a lovely bar & restaurant as well

beautiful building, bar open 24/7 for guests

property was lovely loved the mini bar it was really convenient if you didn’t want to go out you could just go downstairs and have a

bar is bright and modern, drinks were very reasonable and the room was lovely and spotless

we were disappointed however the bar and restaurant weren’t open due to new

i was disappointed the bar area was closed for refurbishment i would of liked to of known this prior too coming

great variety of continental breakfast items that were served in a newly open restaurant rara bar & grill that belongs to the hotel

the bar next door was closed for renovation.. was expecting a bottle of water in the room ..

they now have a small indian restaurant and bar attached

large comfortable room with good wifi

ey were lovely and tasty) and very helpful staff, comfy beds

i did like the bar in the lobby

there was a mini bar with complementary water so look in there as well as tea an coffee making facilities

its great value for money and the food and bar are very good please do not change any of the above

bus after, i think it was bus 39 but just double check on reception , pleasant stay, nice little bar area with warm peanuts served

with travel advice on how to get to stadium and also informed that food was available in the bar when we got back :) extra screening on the windows meant road noise was limited

downstairs, the bar was well stocked and reasonably priced

when checked in at 5pm the reception informed us that the bar was 24 hrs

the staff were really lovely and friendly though and drinks at the bar were great

the breakfast was disappointing - even with today s inflation the food was poor

the bar and cafe with pool table was excellent and good value for a few pre show drinks, the location

the bar and food prices are extremely reasonable bearing in ming the location, i spent a lot of the

extremely friendly staff, great bar and cafe, great rooms and great location

great staff, good bar and had a pool table. room was clean and of a good size.

prices at the bar were reasonable

actually sets bar very high for other novotel properties

seating area in the bar is set up mainly for dining

was exactly how i wanted, bar staff and reception was lovely

out outstanding customer service in every area bar restaurant outstanding customer service receptionist amazing nighttime stuff also very great i

modern stylish hotel - receptionists very polite and helpful - great bar area

the bar could stay open longer possibly?

concierge brilliant, bar staff brilliant

would have prefered if the bar served corona! haha, everything else was great!

bar prices very affordable

beds extra comfy ,bed settee made up friendliness of staff-reception and bar nothing was to much trouble

spacious reception and bar area

no minibar..., but great bar downstairs.

and francesco in the hotel bar were great

bar good and staff all helpful and friendly

we enjoyed a snack in the bar area

above the bar which on my particular night was busy and had music on

bar is very decent, the pizzas were awesome

food in the bar was brilliant, the portion sizes were huge

cording to my sister) and the breakfast was just

cozy place with lovely bar downstairs

the minute we checked in we felt welcome, from all the bar staff, and particularly from the receptionist

good range of tea coffee and biscuits mini bar available but not used great breakfast choices certainly will stay again for next years

great location, staff and management team. bar service terrific too.

spacious comfortable room. quality bar meal. great value.

the lovely open fire when we sat in the evening having a drink made the bar a real cosy area

bar prices very

nice bar area, great breakfast. very friendly staff, in fact, booked again for later in year.

balcony was an amazing bonus, staff were lovely, and the food from the bar was great quality

nice little outdoor bar that was a good place to mingle with other guests for travellers travelling alone or in small

great location, friendly and attentive staff, prices in bar are reasonable for london

lovely, short walk from the tube in a nice family area with good shops and a couple of late night bars up the road

chris behind the bar was super friendly and helpful and very funny

the staff were all very helpful and friendly and the bar area was welcoming and had a daily happy hour too

the hotel itself is gorgeous and very modern, and i noticed local people like to hang out at the bar to work even if they're not residents at the hotel

the bar area downstairs is homely and relaxed

the bar and restaurant area was really nice and the breakfast was great

great coffee and good bar area

the coffee machine wasn't working so when i asked they turned on the bar coffee machine in the moning and made me my morning latte

great location for twickenham - walk or bus nice bar & friendly staff room clean and comfortable

however, if you don't feel like venturing out, the food that was being served in the bar looked pretty good, and judging by the breakfast buffet, is likely to be a good choice

staff were very friendly and helpful, bar was fairly priced local shops and services near by.

for london, the staff on reception and bar were very friendly

fab room all toiletries and extra towels hotel bar and food all in one place car parking have

very friendly staff,location, very comfortable bed. bar and restuarant

r london), didn't get a chance to try the food as we were back too

the hotel was clean and well presented,great decor and a bar with great atmosphere and a wide range of quality products

old building, really comfy beds and great bar downstairs we stayed for a concert at gunnsbury park so location was great

nearby restaurants and grocery stores, and there was a bus stop in front of the hotel and a nice bar belonging to to the hotel

vibrant entrance to the bar and restaurant. my bronx room was stunning.

the staff handled the situation really well, letting us stay in the bar until we had arranged an alternative and helped us by speaking with booking

free hot drinks at the bar were a bonus too

no proper bar in the hotel which was a shame, this would have made it perfect.

larger bar with more variety of drink.

limited bar choice on our return from an evening out

did not stay for breakfast as we were on a tight schedule but the breakfast bar on our way out looked very inviting

the bar was great and food was lovely

that on a friday there is a party in the downstairs bar that goes on till 1am and it's so loud the room vibrates

friendly and helpful staff in the bar and restaurant

bar down stairs was good and service was brilliant

excellent bar and restaurant downstairs which closed at 11pm so quiet night

pros: spa facilities, beautiful room, bar and restaurant was nice, very clean, quiet, lovely balcony overall an amazing stay

hotel itself is super beautiful ,its surrounding gardens restaurant and bar will take you in the wonderland build by you

staff hospitality bar location

the drinks in the mini bar were a little pricey

the bar staff could've smiled more

no bar open in the evening that i could see.

it is a 5 minute walk away and has wonderful food, bar and rooms

bar wasn t open during our stay and the restaurant did not serve food apart from breakfast

not a lot apart from the bar not open when we required it

was no bar open for a drink which was a bit of a let down for us with going to watch the

station is a 3 minutes walk where there s a small collection of boutique shops, bakery, bar serving foods

the rooms had everything we needed and the bar was great for food and

the bar staff and catering team were excellent

best bar around, roomy but cosy, with lounge seats and plenty of tables

the bar and restaurant area was perfectly set out and beautifully decorated

the bar had great food, the staff are really friendly & accommodating & the beds were so comfy

neal,liam, steve and the rest of the bar staff made us more than welcome

the bar was great and the atmosphere before the match was brilliant, i don't think there would be too

tucking my daughters baby in bed to the cook going out of his way to make us feel welcome, bar staff friendly all staff went out their way to go the extra mile for us, very clean and not too

rooms, friendly staff, great bar with lots of drinks variety and sports

up to the sky bar for a drink but was a band on which was far too load so didn t

views from sky bar amazing. staff were so helpful

spent time after the show in the sky bar enjoying the

there is a restaurant and bar on floor 3, both nice and a rooftop bar on floor 9, which was excellent

to wembley stadium greeted with glass of prosecco comfy bed and pillows nice bar on 9th

nic clonic) every

the food was good, room big, lively bar because of us city fans winning the cup.

we proceeded to make our way to the bar and while ordering our drinks our eldest son suffered an epileptic seizure

with two really comfortable double beds, i slept really well ud83dude42 had a night cap in the bar the staff were very polite

the bar men were great craic

amazing bar downstairs and fantastic bedrooms , really helpful staff at all times

the food was really tasty, and an excellent selection of beers at the bar as well

nothing really. oh the sofa in front of the big tv in the bar rather than the two chairs.

able to watch live football in bar and lounge area

the atmosphere throughout the hotel and bar is steeped in an authentic english charm that we both absolutely loved

the rate is room only and there is a well stocked bar in reception

we didn't use the bar but appreciated its existence

this is a budget hotel done well, with added touches like a bar in reception

very clean, staff were very helpful and friendly, and there is a small bar to meet up with.

good room reception and bar 24/7 good location clean

lots of places for food nearby, and the bar downstairs is ok

it was also a bonus that there was a bar downstairs

is not available, but there is an excellent thai restaurant attached to the bar downstairs which was reasonably-priced and very tasty

comfy bed and bar downstairs

ar and restaurant) areas was confusing, so i stayed in the room until i checked out the next

we went for oasis, they had a dj on in the lobby bar area pumping the tunes out

bar was very good value for cost and if you need to get to wembley arena or the sse arena then this

shame the bar wasn t open longer but understand

stay in wembley we stayed here so we could visit the bubble place and it was so close to cafe bar and restaurants beautiful room would definitely

breakfast was great, the kids loved the pancake machine too

the rooms were lovely and the bar and restaurant were great

the quirkiness of the rooms overlooking the bar area

bar area is really impressive with super high roof

would have been nice to have a few drinks in the mini bar in the room

spotless and you get a glimpse if the old cinema styles in the accessories and galleries in the bar area

breakfast was well attended by friendly, helpful staff who constantly refilled the breakfast bar and kept tables clean

friendly staff, quick check in and good bar service

walking distance to the station, only 7 minutes. nice big bar out the front.

the bar was a welcome haven after we d attended an event at the apollo

staff were very friendly and helpful and the bar is nice to have a drink in the evening

the bar is great for a (birthday) beer, breakfast or catching up on some work (-)i thought the restaurant and bar were expensive. (+)was my partners birthday during our stay and they left her some chocolate and a free drink at the bar which helped make the stay extra special (+)location, bar had nice atmosphere and able to order bar food as not able to get table in restaurant (+)about this hotel is fantastic, great rooms and restaurant / bar (+)contemporary deco, lively bar and social spaces downstairs (+) loved the decor, the bar and the view from the window

need more kids choices on menu

i also have problem with wifi and my 4g when i stay in the room

night, adults running down the corridor, outside the room after midnight like sugar fuelled kids, let loose from the nursery gates

wifi didn t work the whole stay, staff were helpful about it though.

rooms were clean and fresh and had good amenities including the bar area downstairs and a great breakfast

great it has all you need and restaurante and bar is a top. very clean.

there is a beautiful bar which is not obvious when you arrive, tucked round the corner but well worth a visit if

the comfort, cleanliness and staff welcome. the ambience in the bar is really good.

hotel has a lovely foyer and adjoining bar area, and a 24hr reception for anything you need

the photos of the breakfast bar are not accurate

the breakfast bar downstairs was great for pastries and snacks and there was always someone on reception if

is incredibly frustrating when

the bar fridge could have been stocked with a few bottles of alcohol

the room contained very modern and useful features: sound bar with bluetooth capability, access to the tv's hdmi ports

bar food was delicious

member of staff behind the bar in the evening clearly was only interested in serving 'locals' saying that he had closed the

i thoroughly recommend trying the thai food from the bar downstairs

great bar on the ground floor

also, the wifi password in the room was old, and i had to leave my son in the room to go to the bar and get

but that was expected in an old building - but rooms are lovely and modern and the restaurant and bar is wonderful

nice and cozy rooms and authentic bar downstairs. very kind staff

joe's teas a revelation a proper mini bar / a proper hair dryer iron / ironing board all

bar is lovely too

the tea in the room is organic, super tasty cookies offered, and healthy drink in the mini bar omg like there is kombucha

place , we had drinks & food in bar which was excellent, staff were friendly & service was excellent, room was spotless, bed was

cated underneath the rooms), helping to easily get in and out

loved the bar area

staff was really kind in the bar

great having the option to spend time in the bar to relax