when you wake up in the night gasping for a drink but know the bar would be closed

the bar could do with a few extra snacks. as the variation is very minimal

no room service. i couldn't charge bar orders to the room. pillows could be better

i was checking out, there was a bar charge on my room even though it wasn't mine

lemon or limes in the bar ordered corona beer no lime and a gin and tonic no lemon when a staff member could have nipped

amazing location warm and cosy and a lively bar and restaurant

lovely hotel great bar and restaurant attached to the hotel highly recommend

the service in the bar can be a little slow.

location, good bar restaurant, all staff interactions throughout different parts of the hotel were great

one of the bar staff had an attitude

bar is very decent, the pizzas were awesome

fact it had amenities such as the art tv , there was a pizzeria and bar downstairs and the private entrance was the icing on the cake

bar and restaurant on site reasonably priced great tasting food

cording to my sister) and the breakfast was just

above the bar which on my particular night was busy and had music on

bar with drinks and limited menu available for late snacking

small bar and restaurant

friendly bar staff, management and cleaning staff

were very welcoming in this excellent ibis, which also boasts 24h bar and food service

could keep the bar open a bit longer.

staff were helpful when i asked for early check in, all be it was an extra 15 for the 3 hours before regular check in time

rooms very clean . breakfast service was rubbish

and one more thing about this hotel incredible breakfast

and professional and would highly recommend santos joy katia nathan at reception and also the bar restaurant area justin fenna nebu were that efficient in their job and treating people and a

when i booked it said there was a bar but it was clised

i had a drink in the bar the 1st evening of our stay and the lady was lovely friendly and helpful, even reminded me of

nice hotel, conmfotable rooms and great restaurant and bar

in the evening, the beautiful breakfast area becomes a bar serving excellent cocktails

the bar next door was closed for renovation.. was expecting a bottle of water in the room ..

i was disappointed the bar area was closed for refurbishment i would of liked to of known this prior too coming

they now have a small indian restaurant and bar attached

great variety of continental breakfast items that were served in a newly open restaurant rara bar & grill that belongs to the hotel

has free wifi and comfortable beds i had a 2 bed room but was next to kitchen

bar staff very friendly

were attending a wedding reception and although it was busy, the bar staff could have been more friendly, especially when the bar was closed at 12

bed comfy good efficient service in both bar &

friendly staff at reception and breakfast and bar staff

very friendly staff lovely rooms and bar and restaurant were very welcoming

fab room all toiletries and extra towels hotel bar and food all in one place car parking have

drinks at the bar were not overly expensive

the staff were very friendly and helpful and the bar was comfortable and the food was good

room was very cosy!! staff were excellent!! both breakfast & bar food were exceptionally good!!

r london), didn't get a chance to try the food as we were back too

bar prices very affordable

was just a great location easy transportation by bus or train, staff were very friendly bar and coffee area was brilliant

beds extra comfy ,bed settee made up friendliness of staff-reception and bar nothing was to much trouble

would have prefered if the bar served corona! haha, everything else was great!

the bar could stay open longer possibly?

actually sets bar very high for other novotel properties

the hotel is new, modern, very clean rooms, nice bathrooms, great bar and restaurant with decent food

we didn't eat there but the bar area looked great

seating area in the bar is set up mainly for dining

modern stylish hotel - receptionists very polite and helpful - great bar area

the bar area quiet and comfortable

the staff were very helpful including bar and restaurant. c

prices for food in bar could have been better with more gluten free options.

bar had light meals

receptionist shahin apologised and gave me a card for a complimentary drink in the bar downstairs

no mini bar in the room - there were only one socket on one side of the bed, not on both sides - the shower

there's a bar in the hotel, that we didn't use, but another nearby, which

no bar fridge. restricted tv channels eg no sports channels

lack of staff in the restaurant/ bar in the evening.

very friendly,rooms clean and comfortable, restaurant and bar prices very reasonable for london, excellent location for tube and getting intocentral

all the staff, from reception, housekeeping, bar and restaurant were welcoming, professional and friendly

staff were very helpful in the bar & hotel and all seemed to go out of their way to make the stay as comfortable as possible

fantastic on site restaurant and bar area with beer garden

parking, bar and restaurant so great meet friends

bar had friendly atmosphere; really good all round - top

for staff julius doing such a great job for severing us drinks and food in the bar

everything was fairly priced at the bar and we would definitely

very friendly, excellent breakfast ud83eudd5eud83eudd5e lovely waffle maker, bar open late, rooms so modern and clean

lovely clean rooms, excellent staff good stocked bar and breakfast was great.

big room, fridge and kettle in the room, good breakfast, nice staff, 24/7 food service options, bar on the

the coffee machine wasn't working so when i asked they turned on the bar coffee machine in the moning and made me my morning latte

good food in at the bar

the bar and restaurant area was really nice and the breakfast was great

however, if you don't feel like venturing out, the food that was being served in the bar looked pretty good, and judging by the breakfast buffet, is likely to be a good choice

great coffee and good bar area

simplicity of the bathrooms, size of the bed, 24h bar and room service

the bar could have been open

lovely bar area

the hotel runs an eco friendly system, impressed that they support and reward this comfortable bar area, reasonably priced great tube access

the room, the bar and the hotel was clean comfortable and fresh.

pros: spa facilities, beautiful room, bar and restaurant was nice, very clean, quiet, lovely balcony overall an amazing stay

the bar staff could've smiled more

liked the bar area, restaurant and pool

the drinks in the mini bar were a little pricey

staff hospitality bar location

property was lovely loved the mini bar it was really convenient if you didn’t want to go out you could just go downstairs and have a

bar is bright and modern, drinks were very reasonable and the room was lovely and spotless

bar was slightly under stocked and ran out of a couple of a few things on arrival

lots of amenities, restaurants close by and on-site bar which is great

the food and bar service was amazing. the bar manager is simply perfect

spacious reception and bar area

no minibar..., but great bar downstairs.

and francesco in the hotel bar were great

bar good and staff all helpful and friendly

food & service in bar for food & drink very good

lots of places for food nearby, and the bar downstairs is ok

little bit noise and check in on the bar on friday night

bar staff friendly and helpful, good pool table too

is not available, but there is an excellent thai restaurant attached to the bar downstairs which was reasonably-priced and very tasty

comfy bed and bar downstairs

downstairs, the bar was well stocked and reasonably priced

the staff were really lovely and friendly though and drinks at the bar were great

with travel advice on how to get to stadium and also informed that food was available in the bar when we got back :) extra screening on the windows meant road noise was limited

when checked in at 5pm the reception informed us that the bar was 24 hrs

room service top up need improvement put top up out twice and was ignored both times coffee and tea

good range of tea coffee and biscuits mini bar available but not used great breakfast choices certainly will stay again for next years

great location, staff and management team. bar service terrific too.

the lovely open fire when we sat in the evening having a drink made the bar a real cosy area

spacious comfortable room. quality bar meal. great value.

the minute we checked in we felt welcome, from all the bar staff, and particularly from the receptionist

bar area loads of tv screens for sport room lovely and clean food was stunning breakfast was spot

bar staff are welcoming and friendly, the food is great at a reasonable price, theres pool and a

from the bar below but this was to be expected and stopped around midnight on the saturday

one lovely quiet room with excellent breakfast and main meal options centered around a great bar restaurant which caters for all ages and preferences will definitely stay

came back to an open bar and welcoming atmosphere, comfy beds, hot showers and brilliant breakfasts

the bar was great as well

to park, close to work, facilities basic but for what i needed was good, food served at the bar but didn't try, locals made it friendly when in the bar, staff

not very welcomy, no personal contact with staff, jumble in corridor and at back entrance, loud bar music till very late in the evening

great just what we needed for the night good money for value and the bar staff were so helpful they booked us a taxi for where we need to do and was so helpful , i ve

pleasent and friendly atmosphere. public bar was good.

prices at the bar were reasonable

the bar and cafe with pool table was excellent and good value for a few pre show drinks, the location

extremely friendly staff, great bar and cafe, great rooms and great location

the 24/7 bar and the parking lot were a huge advantage

free close by -rooms clean modern bathroom large tv and comfy bed also facilities excellent bar and cafe on site and great atmosphere

bus after, i think it was bus 39 but just double check on reception , pleasant stay, nice little bar area with warm peanuts served

the location is very handy

there was a mini bar with complementary water so look in there as well as tea an coffee making facilities

its great value for money and the food and bar are very good please do not change any of the above

ins walk from north acton station), well-stocked breakfast, and the bar was open til late

great bar on the ground floor

member of staff behind the bar in the evening clearly was only interested in serving 'locals' saying that he had closed the

bar food was delicious

i thoroughly recommend trying the thai food from the bar downstairs

tidy, private bathroom was across the hall, staff were amazing, great thai food and a continental breakfast is included in the price,, was also a great price for london

a shower and when it did work wasn t very good, but of a dribble shame about having to close bar at 10pm but was fine as loverly room to chill out

station is a 3 minutes walk where there s a small collection of boutique shops, bakery, bar serving foods

best bar around, roomy but cosy, with lounge seats and plenty of tables

cosy olde worlde bar and five minutes from walk from kew gardens main gate

the rooms had everything we needed and the bar was great for food and

one night before i go to heathrow good location not far from airport staff ok nice little cozy bar prices not bad stayed a few times will stay

drinks at the bar are quite expensive compared with nearby pubs and we had to go searching for an itm cash point

but we had dinner in the restaurant which was so reasonably priced, pretty good malbec at the bar with dinner, we loved the food and generous portions

loved how, comfortable the hotel was, from the room to the bar and restaurant

the bed was comfy, staff were friendly especially the bar staff..

convenient to underground and airport. good bar food.

slept like a baby the beds were so comfortable, not to mention the amazing bar and restaurant downstairs ud83dude3b cocktails were 10/10 there

the staff were all very helpful and friendly and the bar area was welcoming and had a daily happy hour too

lovely, short walk from the tube in a nice family area with good shops and a couple of late night bars up the road

the hotel itself is gorgeous and very modern, and i noticed local people like to hang out at the bar to work even if they're not residents at the hotel

the bar area downstairs is homely and relaxed

chris behind the bar was super friendly and helpful and very funny

excellent bar and restaurant downstairs which closed at 11pm so quiet night

bar down stairs was good and service was brilliant

above a bar which might trouble some, but was quiet when i stayed on tuesday

one at reception to greet and book me in, had to call down at the bar but it was very busy due to the concert that was on

the bar was great and food was lovely

small bar downstairs for that evening drink which also doubles as the breakfast area

micheal on the reception is wonderful he carried all our bags and him and alex opened the bar late for us

area was nice - looked like a nice sports bar half-way between the hotel and the underground stop but i had early morning flight

lovely hidden gem with a bar downstairs to relax highly recommended

a bar of soap instead of the body wash would be nice

was no bar open for a drink which was a bit of a let down for us with going to watch the

no bar open in the evening that i could see.

it is a 5 minute walk away and has wonderful food, bar and rooms

bar wasn t open during our stay and the restaurant did not serve food apart from breakfast

not enough room in the bar to sit down

room had a towel and a bar of soap for each of the max-3 occupants, and a small flat-screen tv

it s a limited space area but only because of central town location - no bar or anything like the ibis heathrow

staff were attentive and welcoming and the bar set up was good

no bar and bathroom facilities very small

downstairs bar is too plain, need lots of options in food and drink.

nice little outdoor bar that was a good place to mingle with other guests for travellers travelling alone or in small

balcony was an amazing bonus, staff were lovely, and the food from the bar was great quality

great location, friendly and attentive staff, prices in bar are reasonable for london

were very clean the menu and food was outstanding and had a excellent choice of beers in the bar shame there was no real ales but would be more than happy to stay

staff really friendly and helpful, and food in the bar was excellent and breakfast was amazing.

the bar is great too and i loved my evening meal, really tasty pub food

though football on in bar we couldn't have been made to feel

the staff at the hotel and bar where lovely and very helpful

friendly staff, lovely room, great bar and

wifi didn't work, the room was hot and the a/c didn't help either

the bar had great food, the staff are really friendly & accommodating & the beds were so comfy

we had a drink in the bar before heading out to the event that evening, and the atmosphere in the bar was great

rooms, friendly staff, great bar with lots of drinks variety and sports

were great it was very comfortable lovely bar great outdoor space very convenient for wembley

tucking my daughters baby in bed to the cook going out of his way to make us feel welcome, bar staff friendly all staff went out their way to go the extra mile for us, very clean and not too

the restaurant and shisha bar was lovely

all staff members have always been good to us, from the receptionist to the shisha bar staff

there is bar that's also make your holiday beautiful for celebrating party and getting food and drinks

bar is a good size and the drinks are very reasonably priced

staff very friendly as always, food at their shisha bar was lovely

free hot drinks at the bar were a bonus too

larger bar with more variety of drink.

there was no fridge so no cold drinks in the room and the bar was very basic.

did not stay for breakfast as we were on a tight schedule but the breakfast bar on our way out looked very inviting

no proper bar in the hotel which was a shame, this would have made it perfect.

spent time after the show in the sky bar enjoying the

up to the sky bar for a drink but was a band on which was far too load so didn t

to wembley stadium greeted with glass of prosecco comfy bed and pillows nice bar on 9th

views from sky bar amazing. staff were so helpful

there is a restaurant and bar on floor 3, both nice and a rooftop bar on floor 9, which was excellent

room would have benefited from a small bar fridge

a small bar fridge in the room would have been nice.

would have liked a bar fridge in the room.

the free jazz music in the bar was not to my taste, but andre turned that too into 1 minute with sade adu

the bar and lobby were a great place to relax after a busy day day exploring

the bar staff were another highlight so friendly, chatty, and welcoming

bar music below was a bit loud, but then you could just join the bar for a pint

excellent location and the new thai food restaurant operating from the bar area is superb

there was a mini fridge with plenty milk for drinks and complimentary breakfast items as the bar isn't open for breakfast

had the best time dancing in the bar with all the locals who were really letting their hair down

nearby restaurants and grocery stores, and there was a bus stop in front of the hotel and a nice bar belonging to to the hotel

the hotel was clean and well presented,great decor and a bar with great atmosphere and a wide range of quality products

vibrant entrance to the bar and restaurant. my bronx room was stunning.

the staff handled the situation really well, letting us stay in the bar until we had arranged an alternative and helped us by speaking with booking

very clean very homely bar right downstairs 10/10 experience

staff were brilliant dealt with any issues immediately and they kept their bar open an extra hour when we all started to come back from the stadium which they didnt have to

the bar men were great craic

the food was good, room big, lively bar because of us city fans winning the cup.

with two really comfortable double beds, i slept really well ud83dude42 had a night cap in the bar the staff were very polite

bar had only one type of bottled cider

also a diverse selection of whiskey behind the bar and its very clean and cosy

we are cricket fanatics - went down into the bar to eat and settled down to watch the odi but then the regulars turned up to watch the football

proper old school local bar with great staff and very welcoming host in pat

all members of staff met from bar to housekeeping were lovely, friendly and helpful

good selection of bar food and well kept beers

we were here for the harlequins rugby match, after the game we used the bar and had a freshly made pizza from their pizza oven which was fantastic

we ate in the bar a couple of times and the food was good and reasonably priced, given the location

the location great for events in the stadium and the bar area was also very nice

the bar was under renovation at the time, but excited to see the finish results next time.

the new bar refurb seems to be taking a long time and access to the health club seems to be restricted to

stay in wembley we stayed here so we could visit the bubble place and it was so close to cafe bar and restaurants beautiful room would definitely

we went for oasis, they had a dj on in the lobby bar area pumping the tunes out

shame the bar wasn t open longer but understand

bar was very good value for cost and if you need to get to wembley arena or the sse arena then this

location was perfect for sse arena and the room was fantastic with 2 kids with me.

behind the bar was absolutely lovely showed us our room and was incredibly welcoming

bar and courtyard for dinner and beers

expected for rooms above a working pub it was quite noisy with customers in the bar and music until the pub

the room was over the bar which was busy as we through but very little noise heard in the room and i was able to get to

30 minutes to get a key, standing at the bar with my suitcase

great bar and dj for a friday evening

gorgeous decor, beautiful garden and bar and the rooms were super comfy with lots of thoughtful little touches

great location great staff - especially the bar lady from ukraine

the reception and restaurant and bar staff amazing

we actually didn t use the bar or restaurant but they both looked amazing

bar and vending machines if needed

there is a bar that works till 10 pm, also they had instant coffee and tea in the room, no fridge

food in bar and grill was excellent value for an airport hotel

comfortable room and bed, great bar and food staff very friendly and

rooms very modern and clean, very good value for money. bar in the hotel too

for a two night stay over a weekend, when we returned on the second night we discovered that the bar and restaurant were closed to guests as there was a wedding reception being held

friendly bar staff

bar and restaurant had a great atmosphere and very comfortable

food in the bar was amazing and very well priced as was breakfast

the bar area was very tired looking

able to watch live football in bar and lounge area

amazing bar downstairs and fantastic bedrooms , really helpful staff at all times

the food was really tasty, and an excellent selection of beers at the bar as well

the atmosphere throughout the hotel and bar is steeped in an authentic english charm that we both absolutely loved

nothing really. oh the sofa in front of the big tv in the bar rather than the two chairs.