there is a parking in front of the house, and areas in the garden to sit and chill

some facilities for kids

was reasonably clean and room service satisfactory

some facilities for kids

restaurant, nice spacious room, good wifi

it had all the services, pools, bar and so on

amazing and very polite and helpful, from the check in desk to the restaurant and the poolside bar

for our weekend stay we read many of the previous reviews and noted negative about waiting and bar staff

similar as in the movie “budapest howl” nice, pretty and kind bar receptionist girl, kind waiters, fun and seems enjoying their job a lot

some staffs were not friendly at the pool side restaurants and the bar counter.

;nice simple rooms,very quiet;tho'a nice happy bar in the evening

service in restaurant and bar excellent

inclusive finishes at 11pm which is fine, but the bar is meant to stay open after 12

the swimming pool is really small, can't even spread your arms properly cause you're already at the other side

pool quite deep in most part of it

either an uptick

lobby bar area could be updated a little, has an old feel but still comfortable

service at the bar is extremely friendly and drinks are mixed to perfection, but could be faster

it would be great if there was a bar at the spa area.

was cringe making) or just play background music and let people enjoy the bar area, the italian restaurant il pappagallo is fashioned after a stark blazing white cave and

gorgeous little bar on the first floor and another great bar at the pool (cash only just to make sure you’re

pool bar does not have a regular timetable for opening.

cool when it's baking hot , it has a pool with a little bar and food there is amazing , the view from the balcony is by far the best view on the island

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great atmosphere, and a tv (spanish channels only, which was not an issue for us)

reception staff, very nice pool on the hotel's roof with a bar and excellent view

aimed at the german & french market if there was entertainment we were not told about it and the bar area was very quiet just a few folk dancing to a lady playing a key board and attempting to

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

in a nice area pool bar and pool area nice

bar at night with some live music are very nice

the pool bar and this area was really clean and well maintained

mini bar is in the room but small to keep own bottles of wines.

bar at nighttime is pretty good too with good service

no residents bar was unable to get any drinks when we arrived at midnight

poolside restaurant & bar were ideal for a relaxing pool day

slow service in the bar area during busy periods

manuel in the lobby bar always has

all great, bar prices really good

bar area was not a relaxing space

manu the barman was exceptional

the staff were amazing from the hotel reception desk to the dining area and from the bar to the pool

staff, breakfast, location, cleanliness, parking, pool, bar and especially view to the atlantic ocean

the rooftop area was really nice and the food and cocktails at the bar were all very good and reasonably priced

the music at the top bar and restaurant was dreadful that was the only fault

the rooftop bar is very relaxing

beautiful sea views from our room, the dining room & the rooftop bar / jacuzzi area

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

loved the cleanliness, the quality staff, the pools and the garden, the breakfast, the bar and the lounge area

bar and dinning staff were very polite and helpful - we were provided with everything we needed

nice relaxed evening experience at the bar with some light entertainment and dancing

great shows, live music in the bar every night

but my main dislike is that the hotel seemed to only have one small pool bar to deal with the all

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

- swimming pool was great , we barely used the swimming by the bar since it was always busy but the upper swimming pool on the

swimming pool area is very nice and the price of drinks and food at the bar is very reasonable

ter breakfast pool

a bit from the center but very quiet and the hotel restaurant and bar is very nice

breakfast is varied and of high quality and the bar and restaurant also excellent

restaurant and its accompanying bar area were clearly understaffed and you could wait ages for a cocktail or a request for a table

found the musical entertainment in the bar designed to appeal to a very elderly group

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

alcohol spirits at bar limited

excellent hotel & excellent service in the reception and the bar they treated us very well

the breakfast starts later than in other properties and the bar closes quite early.

the bar closes very early and the breakfast starts later than in other properties.

beautiful lobby, bar and dining room

the night time bar area looked a bit dull. i didn t use it though so can t really say.

lounge bar area is quite dated and dark

bar snacks available at a good price

the bar was excellent and the choice of wine really out of the

i can't name them all but marcos, barbara and tulia were among your staff

immaculate comfortable pool areas

breakfast had many options

great breakfast, nice terrace with sea view, swimming pools.

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

the views are fantastic and the pools, pool area and grounds are spectacular

riends stayed and had did have them in

every evening in the bar interesting performances of guest artists

the staff is really kind, there is a comfortable outside pool with a bar and also an inner pool with several types of hidromassage on the 13th floor

shows for kids there was no variety in the evening at the bar toilets were not completely

lacked in facilities, no tea or coffee facilities or mini bar fridge

the bar was probably the best part, and everything was amazingly priced like eight euro cocktails and

small pool and sad pool bar

a lot on offer at the pool bar and a bit costly, vending machines expensive and although the breakfast was great on the first

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience with views over puerto de la cruz

lobby bar wasn’t to a resort’s standard; friendly staff, however, the level of service wasn’t as

and the pool bar prices are amazing really cheap

great location, bar prices reasonable, good choice of breakfast plenty of loungers by the pool .

nice bar area

champagne in room which bar staff kindly allowed

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

roof bar and roof restaurant with fabulous views

noise from bar below was unexpected but stopped at 11pm so bearable

the bar area was a bit clinical and under used

roof bar closes at six. not really another bar for residents to use in the hotel.

nothing of note. would be lovely if the bar/cafe on the rooftop bar opened an hour earlier.

location, cleanliness, rooftop bar and pool, it was private and very quiet

cozy rooftop bar and very varied breakfast buffet with excellent

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

ublic area with restaurant and bar ) opening the many windows for 5 minutes would have

entire hotel was spot less, all the staff on reception, the spa, the cleaners, bar staff were amazing

bed was lumpy and needs replacing bar did not stock port!

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying all inclusive and but the breakfast is amazing

quality of food lack of entertainment opening hours of bar lack of heating in room

there is no club room bar with premium wine/spirits/snacks

the bar and the outside areas have comfy sofas and chairs for both day and night time

things - there was no ironing facility at the hotel and the rooftop bar was not yet open in the evening

in the evenings the rooftop bar is open and you can enjoy a nice drink in a calming atmosphere

terrace, where we enjoyed great breakfast with the view of teide (upstairs there is also a bar and a swimming pool which brings good vibes)

loved the rooftop bar and outside seating area

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

seems the place is more like a cafe bar with rooms

were a lot of noise outside from the bar next to the hotel

concierge not very helpful. bar staff very good

chairs in bedroom just stools noisy til 3am from bar below parking difficult and at a

couple of the bar staff members appeared as if we were a burden

location with a great friendly bar chirripa opposite

my example, whoever signs the sky bar knows where it is - i never found it

nice facilities, very diverse breakfast, and snack lounge bar for my favourite club guests was very good

setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

the breakfast choice was very good and the pool and bar area was

a problem but there was no bar service so had to go across the road but not a problem will definitely

top pool and bar are amazing, great selection for breakfast, walking distance to city centre

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably priced drink and food

is closed from 6pm, which is unfortunate because the views and the bar on the top would move the experience even level higher very high fluctuations of prices for the

of on site bar and tha one affiliated to the hotel was outdoors and very uncomfortable seating

staff were all very friendly and helpful, the hotel was in the perfect location but the bar did not stay open late on weekends

chamber maid, bar staff and waiters all outstanding

the bar wasn’t opened in the interior

the large bar with palms, like a traditional patio, is elegant and

300 year old hotel full of character charming staff great restaurant in evenings and terraced bar onto street, we always felt spec returning to hotel at end of day and knew we were staying

staff were very helpful, food in the bar outside was very good with live music every night, would definitely recommend this hotel as

staff were helpful, nice small pool on the roof, clean rooms, nice bar and restaurant to sit outside and watch the world go by

outside bar in hotel was lovely and most evenings had live spanish singer with guitar , prices of drinks

the manager fixed a problem for us immediately and there was an excellent singer in the patio bar which served lovely cocktails, for a 3 star hotel tiny improvements could easily make it a

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

there was no bar not even a pool bar

no bar to buy a drink tea or coffee during the day.

no bar open on premises but value for money breakfast was lovely

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would definitely book again

no bar in the pool area. however it is a rooftop pool so probably safer that way.

was close to bars and the noisiest bar on the square, also near the bins so very noisy every day when they are

they show a pool bar in the photos but it is not open, that was

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

there is music from a bar (a live person singing), this stops at 12

pool/hotel bar not staffed very often

tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let you relax really well

but fix it only on another day - bad cocktails in bar - very loud

was usually empty, pretty standard but decent and tasty breakfast selection, quiet area, and pool in the backyard

had a big room with huge bed and two balconies with nice view to the pool

walking distance was the local town with a number of shops and cafes/bars

the bar was nice to have a drink during the day as you could sit inside or outside

there was a live music in the evening but we found their bar doesn't accept card payments so we were left with no drinks

could have provided better bar facilities in the evening.

if you tried to remove it from its base, finally at dinner time you had to buy a coffee from the bar but you were not allowed to return to your table and enjoy it with your dinner

there was a seating area at the reception, but not really a bar where you could have some drinks during the day

that was sad to wander around the little town with almost all but one bar open

haven't tried the hotel restaurant but bar service is open all day between 7am-9pm and coffee is really nice

make the awareness/availability of drinks from the bar on the terrace more obvious.

there's no bar in the hotel, and the

s advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact with other

kettle, no water

bar and restaurant have not yet opened - essential if you trekk long as there are not so many

restaurant and bar weren't working so we had to search for other options in the village

reception was barely ever open the entire time, so we couldn't use the onsite bar or chat with other guests

little bar in the lounge where you could enjoy an after-dinner drink would have completed the evening

there is also no bar, which would have been nice to have a separate bar area to relax in the evening, there was just

there was lovely sitting room but a bar would have been a good addition to the facilities.

no slippers no robes in the rooms no hair conditioner no mini bar bad hair dryer

c)

didn t like the noise at night we tend to turn in early and found that the noise from the bar carried up to our

the pool bar only has 2 options for all

closing at 11pm, would have been better if could still sit in the bar and purchase drinks till at least

what suprised us the most was that the water in the pool is heated, also there is very nice pool bar along with the restaurant next door

all other staff are fantastic, especially the bar

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

a natural pool with sea water and a beach are just downstairs

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

the kitchen is well-equipped and everything works perfectly

comfortable with great views alfonso was so helpful loved the sea filled pool as

drinks in the bar good

the bar closes early

bar area was comfortable and the prices very reasonable

good bar area

staff made it lovely especially the ones in the bar and restaurants

loved the coffee bar although there aren't many places to sit

the bar shut quite early

no bar near rooftop pool. had to go down to main bar for a drink

:30).

stunning building. beautiful finish. fabulous staff! rooftop bar needed by the pool.

there is also a lovely bar on site with some music, which we did not see or enjoy as we only stayed one night

, good breakfast , the staff both reception and cleaning very good friendly and fun bike locker , bar and tapas

you can ask for hot water from the bar but would have liked to be able to have a coffee or tea in the room

the pool area and bar are great

the outside bar overlooking the kite surfer beach and the red mountain is a must for sundowner drinks

d i walked to the bus station) was open at 8am on sunday

position by the football pitch private parking available great snack / cafe bar serving lovely food reasonably priced

it had nice bar area to sit

the bar and food are also very good

one lady behind bar who was particularly friendly and helpful

bathroom very small : door barely closed around toilet

no bar service in the early evening.

indoor pool needs a little clean. mini bar empty.

the bar closed at 11 and there was no where available afterwards to have something to drink

liked the spa and bar and food

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on top of us

great place with an amazing bar downstairs

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable for a special celebratory weekend

hotel's vermutteria bar was also nice and trendy

very nice bar upstairs with fabulous roof terrace overlooking the harbour

especially the bar staff, they are very hardworking and nice people

bar closed at 10:30, it would have been better if it stayed open later as we played board games

no tea/coffee facilities in the room. mini bar was not working. everything in it was warm.

perhaps bar could open later than 11:00.

special mention to reception and bar teams

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

roof top bar is a must visit

patrons from the rooftop bar was disruptive on a saturday night (3am)

is not run by the hotel but mojito at the bar was not good

5 star service roif top bar added bonus

the location, friendly staff, the cleanliness and the rooftop pool and bar area

clean and very comfortable, all top facilities you might need, the pool is fantastic and the bar is next door for food and drinks

the roof bar was lovely and although we didn’t use the pool it also looked great

pool and bar are excellent and we also made use of the gym facilities

the terrace bar is cosy, with good cocktails and great atmosphere

the hotel’s restaurant is michelin star quality and the infinity pool and rooftop bar are top-notch

the restaurant wasn’t open mon & tues when we stayed? only the roof top bar open until 10.00pm

good lobby, nice bar area at the top

great location, comfortable beds, very nice cocktail bar on the roof.

rooftop bar is a nice place to chill

the hotel bar can be noisy..

noise. room was above a bar that played very loud bass music until 3am on one night

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

the bar is independent and the hotel can’t do much about it