the pool is clean where my kids enjoyed it

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

the breakfast on the terrace was great and we had the pool to ourselves most of the time

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

breakfast and staff very good. attention very good

great view of lake, and the breakfast was fantastic

breakfast and staff service

the gym was small but comfortable

room service and food overall was great

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

service was excellent, all staff were very friendly. the spa is the hidden gem here.

horrible music in the pool

pool

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property, buildings and guest

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

giant swimmingpool perfect both for swimmers and for little kids

room service was reasonably quick

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

the spa was amazing

internet in the rooms, the pool was not very clean, staff talked in front of our window both mornings at 8am

food all delicious! horse riding was fun and spa services great!

great swimning pool and restaurants

the hotel is so nice, relaxing, meet with nature at the pool and chill music

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

the pool looked amazing and also the jacuzzi, we

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool is beautiful and rooms are large and comfortable they feel brand new

very confortable space and amazing attention. feels like home. great pool

swimming pool is small but nice and warm

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

garden and pool area as well as the room.

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

location was very good. swimming pool, gardens and views were very nice

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

grounds were fantastic, so clean & well maintained with swimming pool

the pool ., the garden., everything outside the room

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

the property was large and accommodated many people with pool access

pool where swimming classes are not held daily felt like heated water, very relaxing

we enjoyed walks around the grounds and were able to take time to use the pool several times

the spa offers good massages and they offer yoga classes and ceremonies

swimming pool, cleanless

awesome pool and jacuzzi

spa is amazing

gym and pool are good

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

the pool was nice and warm

only negative was the jacuzzi pools- there were two, but the one was not working on some days and they weren't very hot

pool is not been cleaned

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

t not too warm)

the room was excellent as was the breakfast

had breakfast included and the options were all excellent

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in mexico

omlettes and breakfast tems were excellent

a nice garden with view to the pool

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by car

no food service apart from breakfast.

food, service, check in, garden, pool, everything is perfect

the grounds of the hotel are very pleasant and well kept and the pool, although on the small side, was pleasant to swim in

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

the stairs to our room were muddy and very dirty, and so was the area around the pool

the wifi coverage was very good on all levels

the food, the room the wifi

place, breakfast, hospitality.

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

mperature controlled) and greenery, great rooms, great service

garden and pool

we arrived and went straight to the pool area for an awesome cocktail

the pool and gardens outside are maintained extremely well

all around/atmosphere & ambience including a pool set in a large garden

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

has it all, the grounds are beautiful, the food is great, and the room was comfy and clean, the pool was warm and clean as well, so check it out if you are in

they have a lot of activities for kids and also activities like yoga, zumba, etc

gym needs a tv

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

don't get me wrong, i love kids but it was the only place in the whole

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

breakfast was in front of a deep blue swimming pool surrounded by foliage

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

great pool and restaurant with very landscaping

loved the swimming pool

need mosquito spray for any meals etc by the pool

excellent place in heart of town, very beautiful swimming pool

the included breakfast was phenomenal

they gave us only two breakfast and we were three persons.

very green with a small pool and restaurant

very clean, quiet, great fresh breakfast and amazing staff

the superb little pool at the back of the

nice garden, pool, free breakfast

d they bring it to the room)

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

they have an incredible and fully stocked mini bar but no coffee maker!

my favorite thing was having breakfast on our balcony

comfortable bed and delightful pool

breakfast is unbelievably generous and delicious

the breakfast that was included was very generous, fresh, and delicious

no breakfast available until 0800 which is a little late.

it had a nice pool, and was a great value.

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

they have wifi just at the lobby but they were working on that

pool

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

great service and room service from the restaurant

room needs an additional lock because child could open the door anytime and jump in the pool

the pool is small in order the number of romos

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no breakfast

pool closes too early

beautiful pool and room

he found us a driver, and he communicated with a local spa to book us appointments

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

the pool is warm, and well located so it has shade and sunlight

sad was couldn't have stayed longer to enjoy the lush grounds and pool

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

pool was not so clean

no hot water for the shower. water in swimming pool was also cold.

the only thing - the pool didn t look too promising, we never got in.

pool does not get much sunlight, not much management can do about it but maybe have a heated pool