nice pool and bar

bar staff very very helpful

wifi for 6eur

slow wifi,frigo disconnected when go out

matias, the pool staff and particularly the children's animation team, who are excellent with the kids and bring

wifi could have been better

on arrival) hotel reception didn t advise us any alternatives or any food, coming with 3 small kids i was very

food at breakfast and dinner

well maintained grounds, very comfortable room, beautiful view from the balcony, nice gym, good service in the

was pleasant, good breakfast and dinner, the hotel is one of the best in gran canaria for a good

split between kids and quiet pool

the room service was prompt and very good

the kids pool area was a real treat for the family, kids play and parents chill

ception, restaurant and spa) was super nice and adorable, breakfast very good, there are 2 pools (one with kids

you'd really finished in fact a couple at the side of us this morning had gone to get their hot breakfast and

would of liked the bar to have stayed open a bit longer in the evenings .

the breakfast/dinner buffet was ideal with a wide variety of options to choose from

wifi dropped mid week in my room. only thing .

always a table free in restaurant poor quality wifi no do not disturb facility on the bedroom door and maids

breakfast was delicious plenty of fresh fruit and and delicious cooked eggs cold meats and brown

bar service at the poole very slow mainly due to all inclusive guests clearing up drinks port

breakfast and dinner are buffet, diverse, and good

clean, well organized, nice ocean view and pool area. modern decor, good furniture and lighting.

the pool was good and there were more than enough sunbeds for everyone

do with more variety of food especially for dinner in the week we had breakfast and lunch every day but dinner

staff we're great, especially our barman, lovely guy, pool was great, we had snacks at the pool and they we're

the location and the view from our room. the pool area was very nice as well.

lots of stuff like gym spa pool all available at no extra cost

the swimming pool was the best with nice food and even better views together with plenty of sunbeds

the spa was small but great turkish bath and finnish sauna

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one

location was fine breakfast was dissapointing

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold,

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa

price was very expensive and paid that much bar closed early and was told not allowed to sit out and talk with

weights in the gym would have been nice, but we are also regular gym goers, so we probably have high expectations

of food, our daughter was delighted food was available for almost the whole day activities for kids and adults

with a wide variety of choices, beautiful views, nice entertainment team, good for adults and kids

room size is spacious for 4 people (2 adults and 2 kids)

i wish they add at least bench and dumbbells for their gym

loads of activities for kids and families, 2 pools which were big and clean

to find hotel in first attempt very very limited parking sofa bed is just a sofa not bed for kids

location, nice pool (which we did not use as it opens at 10 am and as we are early risers we chose to go to the

great for kids

we also appreciated the self-service laundry on site, which was easy to use

cleaned every day , we get much towels every day , on tv we was can watch youtube and netfliks so kids was very

here before kids love it spacious rooms nice and clean beds so comfortable good location for the europa

gym didn't seem very clean and missing weight bar pegs

my friend and i are very active - we chose riosol as on their website there were images of a gym that had both

there is a lot of families with kids, if you want to use the pool and relax you won t be able to due to the

food (mexican, asian corner, ice cream, etc), breakfast with prosecco and tasty -kids pools, and heated all

variety of pools and sunbathing options. good food. mimosas for breakfast ud83dude0a wifi.

air con in rooms, could have had entertainment in the adult bar every evening not just weekends, adult pool area

great food options, breakfast and dinner and drinks, big rooms, good wifi and tv, great shower, great views

place to stay with kids or without them

handy for getting too the pool on floor 10 just up 2 flights of stairs lovely pool area and snack bar lovely

criticism is the pool at the royal (where we stayed) was not open again, our 3rd stay & it s been closed each

free parking 4

shop at reception and kitchen at pool closed early but thats not a major thing

central, free parking

room, comfy bed, nice shower, big balcony, hot tub, good food, friendly staff, decent gym

pool great and plenty of sun beds and blissfully

the beds, lounge & kitchen all in one room, it was like a bedsit not an apartment

clean and adults only

it was so relaxing sitting by the pool especially because there was no

if you are looking for a nice place overlooking the beach with nice pool then this is the one

hotel bar closed way to early at 5pm, it would have been nice to have a drink in the evening without

adults only. quiet area. nice pool area. well equipped. good strong wifi.

location, room was spacious and spotless, great breakfast, friendly staff and fabulous view

wifi sometimes a bit patchy on the third floor

late check out was the best and very easy

decor, spacious and clean. great pool area and games room

people were still reserving sun loungers as soon as pool opened and not returning for a few hours which you

the lobby bar is lovely and friendly and stays open till about 1am

clean & chic hotel, well run & maintained in a beautiful + quiet location with good gym, daily morning seaside

more pots and pans in the kitchen

there are not so many kids

access to the ping-pong-table could be unlimited - or something for the children to do, when the kids club is

excellent breakfast and dinner

only one pool bar area open while we were there, very little in the way of entertainment, wifi reception

the staff there and at the pool bar were exceptionally good

gym & fitness centre very good

5 star hotel - it definitely deserves a renovation, some thing at the hotel were old and broken (kitchen things

suite was excellent , tasty and spacy, nice showers, comfy beds, practical kitchen,

to soft, to big kitchen in the room, no entertainment, other than that, a fantastic place to be

great little kitchen

provide the double bed , but it was also comfortable ,they had very good staffs , they clean the pool every

the wifi is quite slow during the day but ok to work with after midnight

value for money, very clean, pool was great, apartment was spacious and had all amenities needed for a comfortable

close to the beach, wonderful view from the balcony, well equipped kitchen, nice pool and hot tub

the kitchen has everything we need and also a working corner for the computer was fine

gym could stay open till later than 7pm

could do with a more appealing bar and restaurant

entire staff was friendly, the condo with the pool was clean and comfortable and the beach club was beautiful

property was amazing, spacious and with everything you will need

the pool restaurant had a fish i wanted to order for lunch and when i asked if it was fresh, i was told

was perfect and on a high and luxurious level - from the room, up to the pool area and to amazing breakfast

from kids pool - they don’t have anything for kids entertainment

spa, the kids club at the end of the world, the room is old, the hair drier, restaurants a la carte closed

we travelled with a toddler, kids are not allowed in the nice pool on the 11th floor but there is another pool

all equipped living room but with no view and all the noise and smell from the restaurant s kitchen

nothing more you could need for the breakfast with friendly sarah making sure you had everything you needed

peace and quiet, the beautiful swimming pool, jacuzzi and surrounding gardens together with the comfortable

beach and main streets, but it provided so many services: tracking tours, massages, cinema, yoga, gym, tennis,

great facilities, delicious food, beautiful pool, tennis court and gardens with secluded areas to relax

amazing breakfast

the pools were always a great place to escape to in the afternoon and we never struggled to find lounge

breakfast is fantastic, a breakfast bar with an excellent selection of quality products and a station for eggs

was good, hotel pool areas and landscaping were great, staff helpful and friendly, prices of drinks reasonable

our kids loved the heated pool

relaxing and chilled out atmosphere and nice pool and breakfast and bar area, the best part was the staff ie

the cleaning staff, pool and maintenance are very helpful and super professional

it is convenient, the bungalows have everything you need to self-manage your stay (small kitchen, coffee machine

the pool bar is amazing, nice drinks and the breakfast is basic but very tasty

breakfast is perfekt, everything you can imagine

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was

poor kids club not enough on in the evening

the gym/ facilities and options of pools

breakfast was great, always with a variety of choices, also fresh juices, fruits and veggies

aside from the very charming and spacious bungalows with sunbeds and terrace, there were many pools available

the gym and spa were closed due to covid so we couldn t use these facilities

location; nice pools; staff very friendly; free parking.

be it needed more directional signs, as one can get lost as i did the first day, and the wifi system you have

great breakfast and dinner buffet

spa was paid and indoor pools were also paid

th some exceptions on reception) - amazing structure - great for families - great location - early check in and

hotel was even cooperative for late check out

occasional bar staff being short tempered

the adult pool area is lovely and peaceful

staff, amazing area, great for couples without kids or families with kids

was on offer the only thing i would say that some people seemed to try to reserve sun beds by the pool and towels

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

the bar staff in the rose bar were great, a real show of creating and presenting the cocktails

wahid at the pool remembered our favourite poolside cocktails and was always smiling and joking

kids club wasn t v good also the lady at kids club wasn t that good. not much for kids to do

kids evening entertainment was unfortunately short

i asked about laundry and the guy was not helpful, he looked at me like i was asking a very strange

the rooms are not that good isolatet, there were some kids in the morning which made some noise.

my kids had a lovely time

the room was with a very nice view. sunsets are very beautiful from the private pool room.

it was really lovely. our room was great. the pools were amazing for the kids

we also made use of the gym, although dumbbell weight labels need updating and fixing, and a few machines need

from a-z, the selection og pools, restaurants, decks, bars, redtsutants, the view, the gym, - we already crave

the breakfast and dinner buffet is huge and has a great choice

breakfast so nice and big, location, amazing lake pool, staff kind and positive, so beautiful place

great spa experience

the staff everywhere were excellent the staff at breakfast in the italian restaurant could not do enough for

pros : pool, cleanliness in common area, breakfast

breakfast was superb and the location was fantastic

however we got moved as our room was very noisy at night , so you accommodated us and moved to a pool room to

breakfast buffet was superb - excellent choice of dishes, breads, jams etc

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

- nice rooms (with fresh fruits every day and plenty of water included), a well-equipped gym and two enjoyable

but this time it was not good - we couldn't sit outside since the room was basically in the bus parking outside

music around the pool would be most welcome

music from club bar on roof from 9am on the saturday

no kids

rooftop is awesome, great location, the breakfast is exceptional (if you can, would 100% book it with your stay

no kids and very clean

was a great pool, amazing service, and the included breakfast was incredible

breakfast and dinner perfect

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

gym very small

convenience to pool. food & staff

giving a sophisticated and professional service, from front desk to pool staff, table service to room service,

breakfast buffet and bbq buffet was super!

pool bar banned swimwear, even for kids impractical and detracted from a relaxed resort vibe

everything good except spa partially closed

the breakfast in particular is exceptional

animation for kids was moderate. a la carte less good then buffet

although we could not have it at the roof terrace as the weather was bad, the room service proofed to not be

we stayed on the ground floor which has a private balcony with beds in front of the pool

could be served earlier than 8:30am, room service options would be a nice touch for a hotel this luxurious

very good and high quality staff especially iris , she knows how to serve very good breakfast

great room , views and healthy breakfast

didn t work there usually (chef didn t know how to prepare dishes on the menu, people at the bar didn t

all inclusive brilliant with kids.

room and bar, kids pool warm with slides, beautiful bar with lovely staff

choice of two pools one aimed more at families has splash park and slide fantastic for kids the other also has

drinkers and like to explore restaurants so didn’t think we’d make use of the all-in but the breakfast was

at breakfast they were fast and professional

to get pool towels from the reception area was a bit annoying - having to wait while other guests were

tasty breakfast served outside near the pool

the fan in the gym did not work so it was roasting hot in there

it didn t feel too big and impersonal and the kids team and staff quickly got to know you

elisa in the kids club and disco really looked after the children

wifi is good and reaches the pool area

good equipped gym, two swimming pools and cross fit

wifi pretty much didn t work for the entire week

room was spacious and the bed very comfy

the morning with someone screaming and singing through a loud speaker to motivate people in the pool exercising

the kitchen in the apartment was fully equipped with everything you would need

absolutely everything .. spotless clean , great pool .

fully stocked kitchen as well

apartment was roomy and kitchen well equipped

chilled vibe and atmosphere around the pool is just perfect

and very friendly staff including being given late check out by kevin

the staff

is fantastic, close to the yumbo center, great pool, serviceable gym, exceptionally nice staff, including

room service each day and staff very friendly, i wish i can mention all of them but do remember the

we had breakfast and dinner included and the food is great, you have a good variety from where to choose

great if you have kids and just want a bit of r&r at the hotel

the room was very clean and the location around the pool is amazing

lovely swimming pool

the kids were not allowed to use inflatable rings in the pool by the staff - i am not talking about the

hotel that s had a public area facelift, great pool and bar area that has entertainment of an evening

great location, last minute booking, nice pool area and adults only option.

got room 319 very noisy due to outside machines hotel next to us but we got a late check out

was amazing location cleanliness and staff the food breakfast was fantastic so many choices great

i love working with kids but need a holiday from them

the location is a short walk to the bars but far enough to be quiet and feel exclusive

pool area & jacuzzi great

the rooms, pool area and whole complex was very clean

the restaurant and bar serve excellent quality food and drinks

breakfast was expensive

no screaming kids, as it's an adults only hotel

the food was good, we especially liked the lunch at the snack bar and we could have any cocktail or drink from

was very comfortable, great pillows, fastastic shower, wifi very good, standard of food excellent, air-con worked

adults only excellent

swimming pool and gym were also excellent facilities to avail of

lot of variety in the breakfast, lunch and meals separate pool for the kids, lots of seats next to the pool

few self-service stations around hotel and drinks from bars are great

lot of variety in the breakfast, lunch and meals separate pool for the kids, lots of seats next to the pool

great enterainment for both kids and adults, food was fresh, loads of options for everyone

food. swuming pool,

kids swimming pool is well maintained

wifi is (even though first connection was not really easy) is extremly fast and stable compared to

lots of sunbeds, gym was good, pilates class was great

kids swimming pool is well maintained

enjoyed our stay and facilities. great services and they engaged the kids very well

food was really good, the pool bar had a lot of bevarages to choose from, variety of everything

location ,nice and clean ,really good for families ,entertaining was awesome every night ,even kids loved it ,

the bar staff work so hard and clean and pick up glasses serve cocktails and ensure everyone gets a

with my family (room for myself) but lots of entertainment for kids, it was carnival during my stay so they had

although that is subjective - i saw many people and kids enjoying them

i had a couple of massages on the spa with sven

breakfast and dinner buffets were incredible - we couldn't understand how reviews could say

the hotel's adults-only setting created a relaxing vibe, perfect for a enjoyable stay

maybe to have a slightly bigger gym, but it wasn t ever full, so it was fine.

breakfast was very good ,but didnt see any english style sausage or lardons as you used to have

the effort made by the hotel for christmas was to be applauded and kids seemed to be well looked after by staff

i was travelling with kids and grandparents

plenty entertainment and pools for kids. food lovely and lots of choice. rooms all renovated.

very friendly room size good all updated pool area clean plenty of loungers kids area

breakfast was good, it would be nice to have the grill cooking omelettes to order.

a lot of people smoke cigarettes around the kids near the pool

variety and quality of dishes for all meals (breakfast, lunch and dinners) very attentive, helpful and friendly

nothing for kids

the location was amazing, just a short walk to the sea, and the pool area was lovely

small gym. rooms tend to be small.

the vibe of the heated pool is also excellent, clothing optional, and the jacuzzi is very good too, quite

just the decorations could be upgraded a bit along with the artificial grass around the pool area

nice coffee capsules machine and kitchen equipment

wifi was touch and go, but that s usually a bonus on holiday.

apartment was clean an spacious, pool was heaven and the staff (belen) beyond amazing

the gym was small but ok

bar and restaurant very good , lovely pool

even prepared a breakfast meal for our flight home because we left before the restaurant opened

and attentive staff,adults only stay,beach bag to go and full size toiletries,not to extensive but fulfilling

hotel is good for resting inside near pool

proper gym facilities

breakfast, cleanlieness

especially loved the pool area and the beautiful greenery throughout the property

gym is not really a gym, several machines are broken and others are outdated

that we couldn t use the snack bar until 11 so couldn t help yourself to the self use coffee machine

much choice for food for kids, ie chicken nuggets, plain sausages etc etc, no ketchup

pool was a little on the cold side

beaches hotel kept very clean pool and gardens kept tidy we stayed here for 17 nights bed and breakfast which

i cannot magine how it was for the people who lived above the open bar because there were entertainments every

other than that, coffee pods are supplied in the kitchen which don t fit the machine provided, which seems

pool bar could have been open later and was generally disappointed in the drinks and bars themselves

kids swimming pool was not heated

* the hotel offers a few activities, such as pool gym for adults and handicraft activities for kids

* the hotel offers a few activities, such as pool gym for adults and handicraft activities for kids

not possible to order breakfast before 7am. no vegan milk

and the best thing is the vines, sangria and beer always on tap so you don't need to wait at the bar

the guys on the bar were also fantastic and knew our favourite drinks by memory

gym was very limited with equipment

the shows were entertaining, and the kids enjoyed the arcade

the hotel has 3 swimming pools (1 big pool the main one, 1 smaller and 1 kids paddle pool) the hotel rooms are

staff also unhelpful at getting guests taxis, this was rectified by the helpful bar

a wooden fence on the streetside and a glass (not see through) wall on the poolside

the olga bar was lovely, staff at the bar very

at least the small one for kids could be heated

kitchen not too well equipped, only 2 or 3 sockets

i missed a bigger and better equipped gym

is not boring at all, as you have daily entertainment sports and games activities, plus small gym, spa or you

do not ever order anything from room service

free wifi only in the lobby and you can use only 30 min

pool nicely landscaped and very clean

absolutely top - from the reception to the animated programm at the swimming pool

our child loved the pool (a bit cold but ok - february), the playgrounds and the kids’ disco

no floats are balls allowed in the pool.

food was superb, rooms are very nice, pool area perfect.

our child loved the pool (a bit cold but ok - february), the playgrounds and the kids disco

got upgraded to villa with private pool and it was amazing

great hotel especially for the families with small kids , alot of food choice , friendly staff

cleanliness & bar staff & chefs

my second gripe was the wifi, it was absolutely horrendous

lot of sunbeds, swimming area and the seating around pool bar and main bar

there was no wifi working and we were told it was a weather problem

weak wifi

could be nice to have some tea, coffee, sugar in the kitchenette

is a kitchen but some standard things as oil, sugar, salt or tea would have been welcome

the furniture of the apartment was made of real oak, kitchenette was comfortable (though was missing a kettle

free wifi was available at the property but did not always work

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in

there is no mobile signal in the area but the house has wifi connection

no lights in the kitchen and hallway, we couldn't find soap

for a comfortable stay (comfortable living room, sun terrace, nice garden area, well equipped kitchen and bathroom

due to rather small rooms there is a living room and coffee/tee equipment as well as wifi access

breakfast included very good

were excellent, craft beers, very good food [the best rabbit for a long time] and a great breakfast

wifi x

very friendly perle, nice dinner and breakfast

small kitchen very efectively organised with salt, sugar and coffee

i ordered room service one night, it was rather quick but the quality was mediocre

hotel shuttle, comfortable bed, large bathroom, balcony, sun terrace on the roof, friendly staff etc

wifi worked well

had to pay for late check out even though booking

friendly efficient staff. good facilities, pool and gym particularly.

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

advertised as parking included, but it was 'fend for yourself' parking

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

wifi not always on, twice had to ask for it to be put on

your way to the hotel was difficult and stressful and parking was a little tricky

the spacious shared kitchen, balcony and terasse are comfy as well

kitchen facilities useful.

apartment with kitchen and dinning area

amazing location , parking just few meters from apartment

wifi is not available in the room, only available in the common area

amazing characteristic finca, lovely rooms, comfortable communal spaces, beautiful pool (very cold but we liked

large, high-ceiling rooms, comfy beds, nice little pool, a few minutes walk from a great local grill bar (closes

ry cold but we liked that), huge breakfast

comfortable firm bed, good breakfast with a lot of home produce and wonderful setting

incredible location, the view from the pool is just amazing

plenty of parking

very good location, big parking for free and good restaurant nearby so it worked as perfect

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

the kitchen was spacious and offert enough space for guests to sit

to find, near the beach and a lot of parking spot in front

nice hotel: convenient location, good breakfast, relatively large and clean rooms, very reasonable price

well-equipped and clean room with big and comfortable double bed, free parking in hotel, free wifi, really good

very nice, clean hotel, a helpful staff, wifi worked properly, a very good choice for breakfast, a calm area,

we also enjoyed the pool and hot tub in the spa (6 /person if you book through booking, sounded like it's

the hotel bar is never open. the whole town closes at 10 pm

the gym was good and the restaurant served an excellent selection of food

our favorite thing was definitely the breakfast

the restaurant was closing pretty early due to covid but a room service was unfortunately not offered

is good breakfast and dinner were scrumptious big room bed super comfy hot shower good wifi heated swimming pool

heated pool and the hotel was very quiet.

swimming pool cold in february

the parking is free

coffee machine at breakfast had lots of options but the cups were small and a pot of coffee would have been

the pool was taken away and the breakfast buffet was very poor

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

breakfast was very good, nothing was too much trouble for staff

facilities, breakfast, staff

you can also use pool and sauna at the hotel

were a little dated, also not too sure if it was mentioned in the hotel description but as its a golf club and

wifi would have been better. wifi would be

breakfast was adequate

golf hotel significantly exceeded my expectations