the location, the swimming pool, the jacuzzi, the staff, the food.

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

breakfast was equally enjoyable

breakfast and dinners were lovely

the facilities, pools, the room, the spa and the golf courses

breakfast is delicious and so was the room service food

spa pool needs some attention and so does some areas around the sunset pool

buffet with plenty of choices, sunset pool has very beautiful mountain and ocean views, the pool water is heated which is perfect for

excellent breakfast and very good buffet dinner with menu changing every day

is only one thing we didn't like: some guests smoke in the breakfast area while still sitting and having bf, that should not be allowed, it is disgusting for

wifi kept going in and out which was frustrating at times.

the breakfast was simple but was enough

lolo, raul at the reception are very efficient, the staff at the bar and restaurant, ayose, diego, edu, david, jhonny are the best people one can hope to have in

it is convenient, the bungalows have everything you need to self-manage your stay

breakfast was great and the adult only pool is relax and not crowded

tasty breakfast served outside near the pool

stayed in the royal level which was adults only and very discreet, pool was not busy plenty loungers the buffet restaurant was fantastic great staff service and made

tasty breakfast served outside near the pool

the gym could also do with an uplift as equipment was old

kids play area really good with

loved staying at this hotel, great location , great selection of beautiful food at breakfast and dinner and my room was perfect, see you again march

in terms of facilities, the hotel has two swimming pools, one of which has a calmer atmosphere and a well-kept natural environment around

all inclusive breakfast all fresh and lots to choose from as was lunch,and dinner,always a table available each

kids club was fantastic , can’t fault the animation team , they were superb

laundry facilities on site

i was worried that as a couple with no kids it wouldn't have been very suited to us, but it was perfect

choice of two pools one aimed more at families has splash park and slide fantastic for kids the other also has small kids pool and main entertainment

perfect balence between the activities for adults and children as well as the two different pool areas

two large pool areas - one very good for younger kids with lots of shallow water areas

luis and javier at the pool bar super welcoming and friendly too

building and its decoration/design needs serious update and revamp a lousy wifi is not acceptable in europe in

to thank all the staff and specifically carmen, at the front desk, which kindly let us have a late check out

the staff

good location clean comfy bed good gym staff friendly

we were right above the main pool bar area, which we thought would be noisy but when the sliding doors were closed you

notch breakfast, lot of variety, rooms were clean along with the pool and surrounding area, staff were friendly and

close to everything, adults only is the way to go aswell if you have no kids, very clean, room cleaned every day if asked for

breakfast was amazing, with a fabulous selection of hot and cold food

staff. location. cleanliness. breakfast all excellent

the palm trees sitting area at the bar was a lovely place to relax in shade, away from the pool area

breakfast, good choice of cooked items, omelettes very good

location, breakfast-lunch +dinner also snacks the whole 24hrs. bar 24hr also.

the pool area was fantastic

pool for kids was not heated as it was written in hotel facilities description

the breakfast selection was fantastic

amazing facilities, fab hotel for adults and kids

do with more tables and chairs in the bar area on an evening when entertainers are performing as not enough and room to put more

we had only breakfast and the food, choices, drinks, last but not least staff - exceptional

fab pool and facilities

the gym , could do with a rowing machine for variety

the gym could be improved, but was overall good enough.

friendly staff, great location, nice pool and breakfast ;-). highly recommend

food was very disappointing and the terrace bar was never open in the evenings also in the evening you was very restricted in seating outside

the room safe is additional charge, and the shower temperature changed from hot to cold, also the gym is not really a gym, few weights, treadmills and a broken multi trainer

bar closed early should be a seperate pool for kids too many people smoking around the pool area

i was travelling with kids and grandparents

cocktails at the pool bar were lovely, the snack bar open nearly all day was very handy, lovely breakfast in the buffet, plenty of arcade games, pool tables, air hockey, ping pong etc the room

room was located at the very end of the hotel - thus there was some walking everytime to get to breakfast and

hotel room, staff, view, pool, atmosphere, evening program- everything was amazing

our kids loved the heated pool

breakfast was lovely, plenty of choice and very fresh

despacio spa was excellent

there´s an interior pool (hot water) not accessible to kids (i didn´t see that mencioned anywhere in booking

close to a great golf

other hotels tend to offer lots of fruit, with basics like chips, hotdogs etc for the kids as snacks

amazing breakfast buffet and friendly staff

small pool

pool bar could have been open later and was generally disappointed in the drinks and bars themselves

the warm pool was not that warm. should warm the kids pool more than the adults ud83dude05

all inclusive . food was good. drinks from bar also good.

the guys on the bar were also fantastic and knew our favourite drinks by memory

second, the tiny gym area is too basic

lovely outside area round the pool - like

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

we particularly enjoyed magda and her pool aerobic classes

staff, early check in on request

great if you have kids and just want a bit of r&r at the hotel

, kids play space , food at breakfast and dinner and the room which was very big , actually a 2 room

heated pool adult section spaced out nice rooms

the beach bar is overpriced.

the complex has 3 pools, a pool bar and restaurant but also a supermarket thus you can simply get a drink from the supermarket and

the hotel was very friendly and the pool was lovely and warm

not many options for breakfast but location and facilities were perfect

more food options at bar pool

wifi range and speed could be better eapecially in poll area and room.

there are a lot of doves flying around the swimming pool and we had a towel and a t-shirt that got dirty because of the dove poo

room service, there were no pre-arranged drinks in the room upon arrival, no minibar, no everyday

1 panoramic view/gastro/rooftop restaurant/ good cocktail bar very good breakfast great pool area gym

room service is non existant they never delivered what i

gym is not really a gym, several machines are broken and others are outdated

breakfast and dinner had enough choices, although egg to order was a bit of a hassle to get

many guests go as early as 6am or 7am to “claim” their spot on the sun-beds around swimming pools by leaving their towels for the entire day and not even being at the pool

location is excellent, and the breakfast was plentiful

especially loved the pool area and the beautiful greenery throughout the property

pool bar was closed but we think this was seasonal.

pools, gym not charged

at would have rated 9 despite noise issues) was to some extent ruined by details: the wifi was lousy and cost a few measly euros extra per day - as did the safe

room service no kettle in room i knew this so bought travel one

spacious room, friendly staff, plenty of options for breakfast/dinner

location, water park for kids, stuff attention

location, staff, food, kids area.

gym wasn’t very well equipped

pool can be a bit busy but only at certain times and unless you got down early for beds it could be

hours for breakfast, lunch and dinner are comfortable (so no need to rush), and availability of snacks 24h is

pools are incredible, food variation is perfect ( just book your tables in advance) and the staff

not for a late riser if you wish to get a sun lounger by the pool

yourself to beers, wines, soft drinks at different spots as well as being able to go to a manned bar and get cocktails etc

staff, amazing area, great for couples without kids or families with kids

bar quality/service fantastic- quality of drinks excellent , never had to wait at the bar

can be quite loud - can hear water running, kids running, furniture being pushed around etc

there s room service but it can take an hour for them to bring it

few times we stayed in the room and ordered room service dinner after being at the pool

coffee bar needs to be open for better coffee before 10am

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

he was amazing as was the food, i looked forward to breakfast and dinner every day

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2 year old

spa facilities could have been better. half board did not include non alcoholic drinks.

i would have probably liked some ambiant music by the pool area.

breakfast was very good sometimes a little bit busy.

but above all this hotel is adults only which makes it my new favourite holiday place

breakfast and dinner buffets were delicious and with plenty of variety

good gym and spa and very helpful staff in all areas

one thing i did not like was how shallow the swimming pool was - unnecessarily so as it is an adults only hotel

breakfast and dinner buffets were incredible - we couldn't understand how reviews could say

wonderful pool

excellent hotel. nothing to fault at all. breakfast was excellent.

very clean and nice hotel. staff is very friendly. breakfast selection is superb.

music around the pool would be most welcome

beautiful swimming pool, excellent food and most of all very friendly customer oriented attitude

highlight is the breakfast - probably the most extensive and high quality breakfast bar i have ever seen

there many times and hope to return again great breakfast, nice clean rooms, a lot of pools, nice spa

in general were ok but in bar area being english we found we were treated as second class citizens we were not served

room comfy and spacious

r extra fee), great location a bit expensive but the place is worth

vegetarian options in restaurant and on pool bar / room service menu and in overall quality of food a bit poor in regards of quality

the wifi and the pool side restaurant food could be improved.

ean + pools), gym was pretty good for hotel standards, hotel cleaned daily, towels replaced daily, staff friendly

enclosed so you can let your kids run feeling secure

the staff are amazingly friendly, the pool, gardens and kids club are fantastic.

is convenient from the location, the number of seats by the pool, to the functionality of the room

during the day water aerobics, a few shops and bars around

breakfast above expectations

the pool bar was also great

gym could be

new towels), good kitchen equipment, no noise from outside

bar prices very reasonable

good breakfast served at the hotel and the pool area was nice

apartments with bedroom, living room and kitchen

great little kitchen

the spa was really wonderful and the staff were excellent

towels not 5 star and breakfast area is huge and very busy

location was excellent, the large infinity pool is one of the nicest i've come across anywhere, the outdoor seating was the loveliest place to

pros : pool, cleanliness in common area, breakfast

numerous pools to choice from

our kids loved

the opening hours of the pool and gym too short. no beach club available.

the weekends you need to pay extra to use the beach bar and pool

with the rooms not next to each other and the kids in the room nearest the front door just felt anyone could get a key card cloned and come in at

gym could stay open till later than 7pm

the pools are amazing, also the pool area, nice relaxed vibe, excelent breakfast

best breakfast served. not good service at lunch time...

great hotel unbelievable breakfast everything great

the breakfast was one of the best we've had

food was great, spa area was great

kids club is only open a few hours a day and is closed on the weekend

used the gym everyday which was not busy, had a room with a private pool - perfect

amazing restaurant - everything works like a clock, exceptional breakfast and dinner

we also liked it that there is a small spa - when the weather was a little chilly we enjoyed the steam bath and big jacuzzi

the kids playing area has no shades, everything was burning hot

the staff in the dining room for breakfast and dinner so friendly

pool was large, absolutely no problem getting a sun bed, which had thick comfortable mattresses

perfect that it is adults only

rooftop is awesome, great location, the breakfast is exceptional (if you can, would 100% book it with your stay) and the rooms are modern

gym closed too early.

september the staff of the hotel could not have done enough they were very friendly, the spa and gym are brilliant the location is very close to the centre rooms were cleaned every day 10/10 would

very good kitchen

was lovely and so relaxing had everything we needed spa gym, the staff were friendly and helpful

pool closes at 19h because of cleanning

it was quite a special time for us as my partner asked me to marry him on the roof top bar at the hotel

we had an early check out but they wouldn t provide us with a breakfast

is great value for money - food and drinks available at all times - pools were amazing for the kids - lots of seating area around the pool and big grass area for those who dont want to get wet

variety at breakfast, lunch and dinner

breakfast very good

pools and garden area with bar is clean and nice

liked the toasties at the snack bar and found all the staff at the reception, bar and shop friendly

bit strange a lot of irish but pool bar did not sell magners irish cider a big

very friendly cleaners in most day only downfall was the shop in complex closed at 8pm the pool bar across the road closed at 5pm main bar

fsns great but the location was perfect pools good the apt had front terrace was great for the kids and very

sofa-bed mattress is usable to sleep on for not heavy kids (soft foam mattress)

pool area and roof terraces were lovely

breakfast had a really good selection and also kitchen service for hot food

breakfast was a feast each morning

hotel bar closed way to early at 5pm, it would have been nice to have a drink in the evening without

clean modern and stunning the staff are all welcoming and wonderful especially the restaurant/ bar two ladies who are soo friendly and professional they both spoke excellent english and looked

the pool is a lovely infinite pool and big enough for kids to play and others to swim at the same time

the room is well equipped but did not have sufficient kitchen consumables.

very nice and comfortable place. breakfast is delicious. views and swimmingool amazing.

also wifi signal did not reach outside the main building,very poor

new gym , supermarket, robes and slippers in room, late checkout shower facilities since last year

gym very poor

loved the pool and kids activities

meant the water wasn't too cold, so kids were happy

staff was very nice ,the pool was heated ,the food was excellent

loved the pool and kids activities

great hotel especially for the families with small kids , alot of food choice , friendly staff

swimming in the pool programs for kids and adults food and drinks ud83cudf37

we were moved to a self catering bungalow and by way of compensation were given a spa voucher and dinner in hotel every night

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

initially we booked option only with the breakfast and later on ended eating almost every day dinner in the hotel

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

self service bar! beauty treatments. shop on site. pool area. views.

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

nice hotel, personal lovely, food big choice, fantastic views, entertainment for kids

air con in rooms, could have had entertainment in the adult bar every evening not just weekends, adult pool area fab but not enough signage to advise no kids,

pool was excellent, staff superb, kids club excellent, great choice of food

pool was excellent, staff superb, kids club excellent, great choice of food

shops are relatively close as well, mini golf and golf course

loads of activities for kids and families, 2 pools which were big and clean

room, stairs every where , if you have a pram or walking difficulties you will have a problem, kids club cost 5

if you rent a car on the island, parking will undoubtedly be an issue

ideal to get out of bed and lay in the sun if you do not wish to use the pool/beach

have enjoyed the view from hotel room, pool, restaurant area

waiting for lifts during busy periods (e.g. breakfast).

gym is ok

gym could have some free weights and barbells.

with a wide variety of choices, beautiful views, nice entertainment team, good for adults and kids

one of the team (martin) was santa and they gave presents for the kids

my room was on the 4th floor and had requested one away from the pool bar and to be overlooking the reception at trance as the noise was a little louder than desired

great breakfast with huge varieties, very nice pool area, everything is well-thought and well functioning

*varied buffets for breakfast, lunch and dinner + tasty snacks and cocktails at the pool

do with more variety of food especially for dinner in the week we had breakfast and lunch every day but dinner only

gym and facilities were good

activity staff in particular worked very hard and kids club staff too

breakfast had a lot of variety but basically everyday the same

the kids pool area was a real treat for the family, kids play and parents chill

the breakfast 10/10 the staff amazing the rooms so clean the spa amazing the gym very good overall this hotel is

the hotel has two pool areas - one for kids and activities and the other is a quiet area with a jacuzzi - suitable for couples

good selection of heated pools and a good sized gym

going on entertainment wise with things going on during the day to the evening shows also a kids club which we didn't use as our children are teenagers so can't really comment on a great spa

got a bottle of bubbly, a cake and a spa voucher for my birthday, lovely gesture

fruit much of it was tinned. wifi a problem in our room.

there is an adults only pool

wonderful spa

no lounge bar area to sit at on an evening after our evening meal as area still used for outside diners

the food was good but the restaurant worked better for breakfast than dinner. a little cafe ish.

the pool bar and outside service was a welcome retreat from the heat

would of liked the bar to have stayed open a bit longer in the evenings .

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in general lovely

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

no lights in the kitchen and hallway, we couldn't find soap

although some may find it very remote there was wifi although no mobile reception so you couldn't make

parking is on the road nearby and the house is accessed via a very steep path

room was lovely and rooftop swimming pool was all ours for a morning

clean, tidy with great staff. bar food was lovely too.

airport transfer was not available late at night - a big fail for an airport hotel in my opinion

seaview without additional costs, swimming pool on the roof, gym, large room, comfortable beds, i could easily find the parking space on the street opposite the

we used the bar in the evening, which was great

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

nice and clean, well equipped kitchen, fresh coffee cake and fruit provided for breakfast, comfy bed and a nice friendly owner

very nice owners, good kitchen and great bathrooms

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

there's a free street parking but fills up during the day. bed was a little hard.

your way to the hotel was difficult and stressful and parking was a little tricky

wifi signal not so good in rooms, better to go downstairs into dining

very helpful staff who helped us find parking nearby and

wifi only in the reception/courtyard area which is fine but becomes difficult in the

the kitchen in the house is a great feature that allowed us to cook our dinner and

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

location, terrace on the both floors, kitchen

apartment with kitchen and dinning area

there is a large shared kitchen and lounge

small kitchen very efectively organised with salt, sugar and coffee

position in the mountains with fabulous views of the coast, the view from the room over the pool to the golf course were equally

breakfast was a highlight — i especially loved the fresh-squeezed orange juice and the caramel

the breakfast at the golf club right next to the hotel was amazing with a great view of the surroundings

loved to stay at bandama golf hotel because it was quiet, had a wonderful view and the staff was very helpful and sympathic

pool looked most inviting, but it was, not surprisingly, too cool