swimming pool area is really nice and has a happy hour between 5 to 6

really liked adults only

could do with better pillows and the wifi wasn t very good

com say comes with a spa and hotub

breakfast and bar meals were fabulous but chose not to include the evening meals

clean,good wifi,good food

thank you to the front desk staff for finding delivery places and room service for taking late orders

you have pools, restaurants, supermarket and shops inside the hotel

the staff there and at the pool bar were exceptionally good

to soft, to big kitchen in the room, no entertainment, other than that, a fantastic place to be

were allocated an excellent apartment with a useful kitchen area and sitting room

chris in kids club is fantastic!

free wifi around pools

also, the facilities in the kitchen could easily be supplemented with a frying pan etc

all inclusive was an excellent choice with kids

the cleaniness the staff the pool and the location

comfortable beds great balcony and lovely staff stayed on floor 7 1714 handy for getting too the pool on floor

kids slept in the bed room as we didnt want to be disturbing them if having a drink on the balcony

apartment on a complex ,has excellent shower,huge outside terrace with comfy furniture,good wifi,small well

no effort made to organise events for kids

great choice for breakfast

breakfast had a really good selection and also kitchen service for hot food

bar closed at 10

wifi is free and great quality

wifi was good

bedroom is a bit noisy. supper is not that good as breakfast.

we did have our own breakfast, and the location is perfect

gym very small

location fantastic view over pool and harbour

breakfast was 5 star….staff were super nice.

only a hob and a microwave in the kitchen, needs an oven to improve it

we enjoyed the swimming pool and the roof terrace for the view.

the pool also had a great lead

and although it advertises free wifi, we could not get any or see any signs about it

great wifi

the inflatable kids obstacle course additional charge of 10e was a bit mean

wifi was poor and didn't know there was a better paid for version

loved the pool and kids activities

clean, spacious excellent pool area for the kids

also it took me four days to get the wifi working in the room which i think was quite poor

there were no towels in the gym at any time- i asked the beauty centre to use a towel and they declined

excellent selection of foods at breakfast

team worked hard and made a lot of effort for the kids/adults but often with mixed results and not many people

amazing fresh pizzas in the snack bar at lunch

free wifi

self service bar! beauty treatments. shop on site. pool area. views.

open bar very nice touch, can make drinks yourself according your taste.

all the god entertainment was at an late hour so that the kids was to tired to go and see

food could have been better more fresh fruit for breakfast would have been nice

price was very expensive and paid that much bar closed early and was told not allowed to sit out and talk with

location, nice pool (which we did not use as it opens at 10 am and as we are early risers we chose to go to the

great for kids

even have their own bottle of rioja which was very nice ud83dude0a had a fab massage down by the pool, there

bar staff wouldn't give me a glass for a beer at 10pm i had buy a pint even though i was all in

not provided no daily cleaning of room difficult to find hotel in first attempt very very limited parking sofa

the gym is very basic, with no free weights

the stuff are amazing and the hotel has everything for a good holidays with family and kids.

the bar staff are the friendliest i've ever come across, the entertainment team are friendly and work

coffee for breakfast could be better than filtered coffee

could do with another bar on an evening

we liked swimming in the heated pool and fantastic breakfasts and dinners

excellent - great views - fantastic top floor infinity pool and bar - regular free bus service to maspalomas -

it lacked a small bar or cafeteria where you could get something sweet sometime

swimming pools are nice and without kids which is great if you want to have a rest

breakfast was excellent with many choices of fresh food and freshly cooked plates

gym could stay open till later than 7pm

kids club closed , apparently only open during half terms

only con was there was no oven in the kitchen but it wasn't a huge problem and we made do with the other facilities

kids loved the

so if you are reaching there at night with kids, may be pack your dinner on the way from a mcdonald or something

lots of stuff like gym spa pool all available at no extra cost

swimming pool,see wue,food

wifi is not included in the price and can be used on only one device

spa treatments great

super breakfast, nice view, huge balcony, great location, wifi in the rooms.

bottled water in the room was not included and the only way of getting it was by paying at the bar within their

clean, well organized, nice ocean view and pool area. modern decor, good furniture and lighting.

very clean overall and good food in restaurant, with a decent, if rather small gym

breakfast and dinner are buffet, diverse, and good

plus no laundry service at hotel

gym could be better

the prices at the bar are a lot higher.

enrique on the bar was worth staying for

very clean, good wifi connection, comfortable beds

pool could have been a little warmer but still pleasant, was 27 c though.

there is also parking available and the breakfast was really good

gym with a few machines, but enough

deck and solarium quiet pool was definitely much more peaceful than the other pool breakfast buffet is

activity staff in particular worked very hard and kids club staff too

kids disco was loads of fun

going on entertainment wise with things going on during the day to the evening shows also a kids club which we

the breakfast choice was amazing, delicious and of good quality food

wifi was a bit weak.

the main restaurant as well as pool bars great selection of everything something for everyone at breakfast and

good wine and chocolate fountain for kids during dinners

themed food nights we tried italian mexican asian and german with so much choice at the buffet, breakfast also

poor wifi reception. reading light on only one side of the bed. much of the food not very hot.

wifi and aircon not strong enough

steps to the sea from the pool area

always a table free in restaurant poor quality wifi no do not disturb facility on the bedroom door and maids

all equipped living room but with no view and all the noise and smell from the restaurant s kitchen

nothing more you could need for the breakfast with friendly sarah making sure you had everything you needed

peace and quiet, the beautiful swimming pool, jacuzzi and surrounding gardens together with the comfortable

beach and main streets, but it provided so many services: tracking tours, massages, cinema, yoga, gym, tennis,

great facilities, delicious food, beautiful pool, tennis court and gardens with secluded areas to relax

amazing breakfast

the pools were always a great place to escape to in the afternoon and we never struggled to find lounge

breakfast is fantastic, a breakfast bar with an excellent selection of quality products and a station for eggs

was good, hotel pool areas and landscaping were great, staff helpful and friendly, prices of drinks reasonable

our kids loved the heated pool

relaxing and chilled out atmosphere and nice pool and breakfast and bar area, the best part was the staff ie

the cleaning staff, pool and maintenance are very helpful and super professional

it is convenient, the bungalows have everything you need to self-manage your stay (small kitchen, coffee machine

the pool bar is amazing, nice drinks and the breakfast is basic but very tasty

breakfast is perfekt, everything you can imagine

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was

poor kids club not enough on in the evening

the gym/ facilities and options of pools

breakfast was great, always with a variety of choices, also fresh juices, fruits and veggies

aside from the very charming and spacious bungalows with sunbeds and terrace, there were many pools available

the gym and spa were closed due to covid so we couldn t use these facilities

location; nice pools; staff very friendly; free parking.

be it needed more directional signs, as one can get lost as i did the first day, and the wifi system you have

great breakfast and dinner buffet

spa was paid and indoor pools were also paid

th some exceptions on reception) - amazing structure - great for families - great location - early check in and

hotel was even cooperative for late check out

occasional bar staff being short tempered

the adult pool area is lovely and peaceful

staff, amazing area, great for couples without kids or families with kids

was on offer the only thing i would say that some people seemed to try to reserve sun beds by the pool and towels

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

the bar staff in the rose bar were great, a real show of creating and presenting the cocktails

wahid at the pool remembered our favourite poolside cocktails and was always smiling and joking

kids club wasn t v good also the lady at kids club wasn t that good. not much for kids to do

kids evening entertainment was unfortunately short

i asked about laundry and the guy was not helpful, he looked at me like i was asking a very strange

the rooms are not that good isolatet, there were some kids in the morning which made some noise.

my kids had a lovely time

the room was with a very nice view. sunsets are very beautiful from the private pool room.

it was really lovely. our room was great. the pools were amazing for the kids

we also made use of the gym, although dumbbell weight labels need updating and fixing, and a few machines need

from a-z, the selection og pools, restaurants, decks, bars, redtsutants, the view, the gym, - we already crave

the breakfast and dinner buffet is huge and has a great choice

breakfast so nice and big, location, amazing lake pool, staff kind and positive, so beautiful place

great spa experience

the staff everywhere were excellent the staff at breakfast in the italian restaurant could not do enough for

pros : pool, cleanliness in common area, breakfast

breakfast was superb and the location was fantastic

however we got moved as our room was very noisy at night , so you accommodated us and moved to a pool room to

breakfast buffet was superb - excellent choice of dishes, breads, jams etc

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

- nice rooms (with fresh fruits every day and plenty of water included), a well-equipped gym and two enjoyable

but this time it was not good - we couldn't sit outside since the room was basically in the bus parking outside

music around the pool would be most welcome

music from club bar on roof from 9am on the saturday

no kids

rooftop is awesome, great location, the breakfast is exceptional (if you can, would 100% book it with your stay

no kids and very clean

was a great pool, amazing service, and the included breakfast was incredible

breakfast and dinner perfect

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

gym very small

convenience to pool. food & staff

giving a sophisticated and professional service, from front desk to pool staff, table service to room service,

breakfast buffet and bbq buffet was super!

pool bar banned swimwear, even for kids impractical and detracted from a relaxed resort vibe

everything good except spa partially closed

the breakfast in particular is exceptional

animation for kids was moderate. a la carte less good then buffet

although we could not have it at the roof terrace as the weather was bad, the room service proofed to not be

we stayed on the ground floor which has a private balcony with beds in front of the pool

could be served earlier than 8:30am, room service options would be a nice touch for a hotel this luxurious

very good and high quality staff especially iris , she knows how to serve very good breakfast

great room , views and healthy breakfast

didn t work there usually (chef didn t know how to prepare dishes on the menu, people at the bar didn t

all inclusive brilliant with kids.

room and bar, kids pool warm with slides, beautiful bar with lovely staff

choice of two pools one aimed more at families has splash park and slide fantastic for kids the other also has

drinkers and like to explore restaurants so didn’t think we’d make use of the all-in but the breakfast was

at breakfast they were fast and professional

to get pool towels from the reception area was a bit annoying - having to wait while other guests were

tasty breakfast served outside near the pool

the fan in the gym did not work so it was roasting hot in there

it didn t feel too big and impersonal and the kids team and staff quickly got to know you

elisa in the kids club and disco really looked after the children

wifi is good and reaches the pool area

good equipped gym, two swimming pools and cross fit

wifi pretty much didn t work for the entire week

room was spacious and the bed very comfy

evening entertainment rather for older people, not great. wifi not good.

the kids were not allowed to use inflatable rings in the pool by the staff - i am not talking about the

again ideal location free parking and must say very clean resturant and bar available next to pool great

the buffet breakfast was a little cold but everything else was great

breakfast was amazing

the bar staff became as

nice adults only pool and nice bungalow

the kitchen in the apartment was fully equipped with everything you would need

the water temperature for the adult pool to cold.

great choice of swimming pools for the kids and they were heated aswell.

and pool

luis and javier at the pool bar super welcoming and friendly too

staff, pool area, atmosphere, staff

gym was a little tired and could do with a wider range of equipment and a water cooler.

the gym is great thanks

hotel that s had a public area facelift, great pool and bar area that has entertainment of an evening

great location, last minute booking, nice pool area and adults only option.

got room 319 very noisy due to outside machines hotel next to us but we got a late check out

was amazing location cleanliness and staff the food breakfast was fantastic so many choices great

i love working with kids but need a holiday from them

the location is a short walk to the bars but far enough to be quiet and feel exclusive

pool area & jacuzzi great

the rooms, pool area and whole complex was very clean

the restaurant and bar serve excellent quality food and drinks

breakfast was expensive

no screaming kids, as it's an adults only hotel

the food was good, we especially liked the lunch at the snack bar and we could have any cocktail or drink from

was very comfortable, great pillows, fastastic shower, wifi very good, standard of food excellent, air-con worked

adults only excellent

swimming pool and gym were also excellent facilities to avail of

lot of variety in the breakfast, lunch and meals separate pool for the kids, lots of seats next to the pool

few self-service stations around hotel and drinks from bars are great

lot of variety in the breakfast, lunch and meals separate pool for the kids, lots of seats next to the pool

great enterainment for both kids and adults, food was fresh, loads of options for everyone

food. swuming pool,

location ,nice and clean ,really good for families ,entertaining was awesome every night ,even kids loved it ,

big rooms comfy beds good wifi all inclusive location

although that is subjective - i saw many people and kids enjoying them

the training gym is small and need an overall upgrade, so a run/walk along the beach or swim is a better way

hotel and staff, great experience, water park for kids is out of this world, would definitely come back and stay

the breakfast selection was fantastic

there is free on site parking and you can find free of charge street parking nearby

the wifi is abysmal

everything was good except wifi and noise.

much to do with kids or for kids

i had a couple of massages on the spa with sven

breakfast and dinner buffets were incredible - we couldn't understand how reviews could say

the hotel's adults-only setting created a relaxing vibe, perfect for a enjoyable stay

maybe to have a slightly bigger gym, but it wasn t ever full, so it was fine.

breakfast was very good ,but didnt see any english style sausage or lardons as you used to have

stayed over christmas with my son, and the christmas present from the hotel for kids was a nice surprise

of all we arrived late around 12 o'clock pm, and we were pleasantly surprised that the lobby bar worked 24/7

a lot of people smoke cigarettes around the kids near the pool

kids loved the variety

hotel was great, pools, restaurants, bars & staff all 10/10 gym could do with some free weights.

pool can be heated a bit more during winter

hotel room, staff, view, pool, atmosphere, evening program- everything was amazing

no wifi in rooms, prepaid international calls from room

one thing i like about this place is you have another food area if you missed your breakfast or lunch or dinner

the staff dressed up the entire week and they had santa at the pool for the kids

the vibe of the heated pool is also excellent, clothing optional, and the jacuzzi is very good too, quite

just the decorations could be upgraded a bit along with the artificial grass around the pool area

nice coffee capsules machine and kitchen equipment

wifi was touch and go, but that s usually a bonus on holiday.

apartment was clean an spacious, pool was heaven and the staff (belen) beyond amazing

the gym was small but ok

bar and restaurant very good , lovely pool

even prepared a breakfast meal for our flight home because we left before the restaurant opened

and attentive staff,adults only stay,beach bag to go and full size toiletries,not to extensive but fulfilling

hotel is good for resting inside near pool

proper gym facilities

breakfast, cleanlieness

especially loved the pool area and the beautiful greenery throughout the property

gym is not really a gym, several machines are broken and others are outdated

that we couldn t use the snack bar until 11 so couldn t help yourself to the self use coffee machine

much choice for food for kids, ie chicken nuggets, plain sausages etc etc, no ketchup

pool was a little on the cold side

beaches hotel kept very clean pool and gardens kept tidy we stayed here for 17 nights bed and breakfast which

i cannot magine how it was for the people who lived above the open bar because there were entertainments every

other than that, coffee pods are supplied in the kitchen which don t fit the machine provided, which seems

pool bar could have been open later and was generally disappointed in the drinks and bars themselves

kids swimming pool was not heated

* the hotel offers a few activities, such as pool gym for adults and handicraft activities for kids

* the hotel offers a few activities, such as pool gym for adults and handicraft activities for kids

not possible to order breakfast before 7am. no vegan milk

and the best thing is the vines, sangria and beer always on tap so you don't need to wait at the bar

the guys on the bar were also fantastic and knew our favourite drinks by memory

gym was very limited with equipment

the shows were entertaining, and the kids enjoyed the arcade

the hotel has 3 swimming pools (1 big pool the main one, 1 smaller and 1 kids paddle pool) the hotel rooms are

staff also unhelpful at getting guests taxis, this was rectified by the helpful bar

a wooden fence on the streetside and a glass (not see through) wall on the poolside

the olga bar was lovely, staff at the bar very

at least the small one for kids could be heated

kitchen not too well equipped, only 2 or 3 sockets

i missed a bigger and better equipped gym

is not boring at all, as you have daily entertainment sports and games activities, plus small gym, spa or you

do not ever order anything from room service

free wifi only in the lobby and you can use only 30 min

pool nicely landscaped and very clean

absolutely top - from the reception to the animated programm at the swimming pool

our child loved the pool (a bit cold but ok - february), the playgrounds and the kids’ disco

no floats are balls allowed in the pool.

food was superb, rooms are very nice, pool area perfect.

our child loved the pool (a bit cold but ok - february), the playgrounds and the kids disco

got upgraded to villa with private pool and it was amazing

great hotel especially for the families with small kids , alot of food choice , friendly staff

cleanliness & bar staff & chefs

my second gripe was the wifi, it was absolutely horrendous

lot of sunbeds, swimming area and the seating around pool bar and main bar

there was no wifi working and we were told it was a weather problem

weak wifi

could be nice to have some tea, coffee, sugar in the kitchenette

is a kitchen but some standard things as oil, sugar, salt or tea would have been welcome

the furniture of the apartment was made of real oak, kitchenette was comfortable (though was missing a kettle

free wifi was available at the property but did not always work

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in

there is no mobile signal in the area but the house has wifi connection

no lights in the kitchen and hallway, we couldn't find soap

for a comfortable stay (comfortable living room, sun terrace, nice garden area, well equipped kitchen and bathroom

room was lovely and rooftop swimming pool was all ours for a morning

i also got a free late check out because my flight was on the evening

lovely room, gym, room service. loved the bathroom.

had booked a twin executive room and a late check out and had been informed through booking

was given until 1pm as they needed to clean the room, this wasn t a problem as i went to the pool and then

to find, near the beach and a lot of parking spot in front

very nice owners, good kitchen and great bathrooms

the kitchen was spacious and offert enough space for guests to sit

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

free parking on the street and 2 min walking to the beach / 4 min to the nearest diving center

advertised as parking included, but it was 'fend for yourself' parking

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

wifi only in the reception/courtyard area which is fine but becomes difficult in the

wifi signal not so good in rooms, better to go downstairs into dining

there's a free street parking but fills up during the day. bed was a little hard.

the kitchen in the house is a great feature that allowed us to cook our dinner and

location, easy check-in, free public parking area closeby, decent kitchen and nice outdoor area

kitchen was poorly equipped

the wifi would not connect

and helpful host beautiful location with nice courtyard with a friendly turtle great spaces and wifi connection

super nice hosts, great enviroment, amazing breakfast and tasty food in restaurant

wonderful people and tasty food - really good breakfast

good wifi and a good breakfast

very friendly perle, nice dinner and breakfast

and poor wifi not working at all

small kitchen very efectively organised with salt, sugar and coffee

no wifi in the room, road to the hotel is full of holes, breakfasts are always the same.

at the golf course = absolute silence and calm environment, rich breakfast and the views were truly amazing,

and my friend stayed by the pool for half a day and almost no one else was there, so it felt very exlusive

loved the [breakfast/view/amenities]

no wifi in rooms, only in shared area

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

facilities, breakfast, staff

this hotel needs is a bar to make it excellent

coffee machine at breakfast had lots of options but the cups were small and a pot of coffee would have been

breakfast was very good, nothing was too much trouble for staff