very helpful staff who helped us find parking nearby and

wifi not great

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

your way to the hotel was difficult and stressful and parking was a little tricky

wifi only in the reception/courtyard area which is fine but becomes difficult in the

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

location, easy check-in, free public parking area closeby, decent kitchen and nice outdoor area

the spacious shared kitchen, balcony and terasse are comfy as well

the wifi would not connect

kitchen facilities useful.

on contacting them late on they happy cancelled without charge

clean, tidy with great staff. bar food was lovely too.

very close to gran canaria airport and the free shuttle bus to airport

airport transfer was not available late at night - a big fail for an airport hotel in my opinion

the pool

it was great gorgeous campervans/motorhomes as free parking nearby overlooking the sea

the kitchen is kept very clean and has all you need for cooking

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

to find, near the beach and a lot of parking spot in front

plenty of parking

poor wifi - but amazing that it had any at all given the location.

we weren t given a bag for the bin in the kitchen and the bar had closed when we noticed

we were expecting a room so we were very surprised that there was also a lounge and kitchen

no mobile network in the region also the wifi of the hotel was very slow

it was but not of a quality to hold two adults, since the bedroom had two separate single beds kids would have

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in

no lights in the kitchen and hallway, we couldn't find soap

there is no mobile signal in the area but the house has wifi connection

wifi connection was sometimes unreliable

although some may find it very remote there was wifi although no mobile reception so you couldn't make

there was private parking we could use

was not bad but i got a room that looked like a bunker with no lights and small windows, the gym was under

free parking, breakfast, and hospitality was great!

friendly staff, cosy and clean place to stay. very good breakfast

private parking, excellent rooms, pleasant staff

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

swimming in the pool programs for kids and adults food and drinks ud83cudf37

brilliant location with few supermarket, restaurant and a bar in the area, by the sea, excellent pool

the hotel also has a spa facility for an extra cost, right next to the pools

wifi service wasn't seamless

pool needs cleaning and maintenance.

a bar fridge would have been nice so that i could have a drink and a snack before settling in

breakfast was great

not enough choice of beer and wine in the honest bar beside the pool

breakfast, easy parking, quiet location about 3min walk from golf clubhouse stunning building, very friendly

no wifi in the room, road to the hotel is full of holes, breakfasts are always the same.

room was cold and it was not possible to change the temperature no wifi at room dirty shower

at the golf course = absolute silence and calm environment, rich breakfast and the views were truly

at the golf course = absolute silence and calm environment, rich breakfast and the views were truly amazing,

liked the continental breakfast downstairs

swimming pool and water activity s were one of the best

the food at the buffet was a little bland and lacked food for fussy eaters and kids but it was okay

our kids aged 12 and 8 had a super holiday

bar services and entertainment also very good for a family holiday

good breakfast, ok location. just tight for our needs

ai breakfast lunch and dinner were amazing, the snacks in times between where totally opposite

everything was perfect. so friendly clean great location. breakfast outstanding

great breakfast

bar, nicole in the animations team, minerva and monserrat in the restaurant, and cristian at the pool were all

gym is very poor - not enough equipment and what exists is shabby and in poor shape

breakfast was incredible

delicious breakfast

pool looked so invuiting but water was too too cold in january _ invedt in solar panels and a cover

decent breakfast

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

equipment in the kitchen was in good condition, the room included even a full-size fridge

finish of apartment exceptional, lovely pool, next to the beach, lovely grounds well maintained.

so theorically no wifi, no info until the next morning

wifi signal just outside, and not even reaching our bungalow

and kitchen wide and clean; terrace, patio and pool excellent

nice staff good wifi wherever you are - also on swimming pool area very clean good food - always fresh and

coffee in main restaurant - really poor - maybe to make you buy nespresso for 1,70 during breakfast staff is

maybe their program for kids was better, i can't say

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

the cold water in the pool.

small pool

value for money and the kids club excellent

breakfast was delicious and you have a lot of choices at dinner too

the room, pool, restaurant and everything was clean and excellent

the warm pool was not that warm. should warm the kids pool more than the adults ud83dude05

wifi didn t work and this was a problem for working remotely.

excellent location, staff very helpful, very good breakfast options rooms clean,

from breakfast which was good, the food was fairly mediocre

all inclusive was great. i enjoyed breakfast lunch dinner n all the cocktails was brilliant.

pool was a little on the cold side

no free wifi, dark rooms and littlebit old interiour, crowded.

and a wide variety of food in the snack bar

pool towels, kettle, wifi, fridge (not just a deposit) no a/c

no wifi in rooms, prepaid international calls from room

got a room facing the bar street outside the hotel, and unfortunately, it was pretty noisy at night

cept for one evening where it was just

beautiful infinity pool overlooking the coast

food was lovely, nice variety and great breakfast omelette station

beach and main streets, but it provided so many services: tracking tours, massages, cinema, yoga, gym, tennis,

breakfast and dinners were lovely

hotel great location, rooms spotless cleaned every day, all staff very friendly bar 2 in the snack area, couldn

very small parking compared to the other hotels parkings, very disappointed

jose in the pool bar very rude to a few customers

though there were much options); the shows in the pool area, which lasted until late hours; the wifi was terrible

enjoyed every single things there, from the stuff and breakfast, the rooms was very clean stuff very friendly

pool area was clean

breakfast, good choice of cooked items, omelettes very good

my room which had a fantastic position over looking the pool what let it down was noise from the bar at night,

enough in the gym with freeweights

staff were very friendly and the bar at the far end of the complex, under the rooms were very good with our

breakfast was great could of done with a few more gluten free options

gym lacked a bit of equipment

easy access to the pool, beach and shops.

also, the pool side snack bar menu is not included in the all inclusive either so a tad confusing when you

that we couldn t use the snack bar until 11 so couldn t help yourself to the self use coffee machine

cosy bar with good selection of food and wine ud83cudf77 highly

and attentive staff,adults only stay,beach bag to go and full size toiletries,not to extensive but fulfilling

1 panoramic view/gastro/rooftop restaurant/ good cocktail bar very good breakfast great pool area gym

everything was great, from staff, to room, the outside pool, the bar, and the spa

room service twice a day

gym 2 cardio machines most probably not worked in the last 10 years and one small rack bench

fab little bungalows, everything you need and gorgeous spa area

a few minor queries - no laundry service was a problem, there was no fridge in the room, and we did not like

small, super clean, modern, great pool areas, incredible location

breakfast every morning on our porch looking over the pool, we even got some small cakes delivered

specially luciano) overall, clean premises (room, shower, corridors, reception hall, elevators, gym area, pool

the gym has one cable machine and it was broken most the week

plenty of sun beds good experience in the a la carte restaurant and at breakfast

could do with a little music around the pool area and maybe some pool activities.

the location was amazing, just a short walk to the sea, and the pool area was lovely

com as they are too small and inferior compared to some other hotels with spa facilities

friendly staff, great location, nice pool and breakfast ;-). highly recommend

theres also a snack bar that serves bbq, pasta, salad, etc if you want to eat lunch there or theres some great

was very comfortable, great pillows, fastastic shower, wifi very good, standard of food excellent, air-con worked

the gym in the hotel is very poor so if you are looking for the gym is better to use some outside of

gym was small and very busy at the times i went, there wasn t enough equipment to go around

the rl pool is a must as this is not crowded

gym could have been better.

there is nowhere to go or walk - somehow, you're then stuck in the hotel, but it also lacks a spa and therefore

the food was incredible, breakfast so much variety

the wifi i found very frustrating

would be nice if the bar was open in the evening for a pre-dinner drink

there is no evidence of any recycling in this property, the wifi on this occasion was inconsistent /unreliable

the pool area was great and good gym

to thank all the staff and specifically carmen, at the front desk, which kindly let us have a late check out

at the bar and food hall

at the restaurant and the pool bar you may encounter the best service ever - even with a mask on - you can see

great cross-fit and gym area..

extremely clean hotel with amazing pool and food options. very large selection for breakfast.

lovely cocktails and bar menu has everything you could ask for

breakfast choices great- full cooked, omelette bar, continental, cereals, juice, fruit everything

breakfast and dinner were of very good quality and variety for the money but not al a carte

all these years, the wifi is still dreadful and the rooms don t have basics such as coffee and tea making

gym had little space to work-out as the many machines left little floor space

got room 319 very noisy due to outside machines hotel next to us but we got a late check out

absolutely everything .. spotless clean , great pool .

great facility for families with kids.

bungalows were amazing, great kitchen, 2 bedrooms and 2 bathrooms, spacious terrasse with a table and 2 sun

kids club was a big disappointment, we showed up for a 'craft hour' and the single young man staff

the staff here are friendly and helpful and the bar staff and pools are great

rooms and facilies were nice. all inclusive food ok. gym ok. great beds.

or kids loved it too

welcoming reception, spacious clean rooms with brilliant air con, amazing swimming pools for the kids - and a

breakfast buffet is enormous with so much to chose from

wifi was not great in our apartment

wifi can be a hit or miss sometimes but other than that great establishment

pool and sunbathing area plenty of sunbeds, jacuzzi and sauna was great

just the decorations could be upgraded a bit along with the artificial grass around the pool area

we had plenty of street parking too

clean, modern, nice bathroom, very comfy bed, good wifi, very pleasant and friendly staff especially michael

location ,nice and clean ,really good for families ,entertaining was awesome every night ,even kids loved it ,

could be a warmer even if is just in kids pool but robe honest kids still went in there

food was really good, the pool bar had a lot of bevarages to choose from, variety of everything

big rooms comfy beds good wifi all inclusive location

no good equipment in gym

i had a couple of massages on the spa with sven

breakfast was very good ,but didnt see any english style sausage or lardons as you used to have

hotel is excellent, staff are polite and professional, really lovely pool bar with exceptional views and food

liked that there was no ambient music anywhere - music confined to good pianist in the bar in the evening until

all was great. indoor pool could be heated as a nice experience.

but still an additional bother and cost that the hotel should really look into solving with the golf courses

parking accessibility, shared facilities and staff.

felt that some people working at the bar were tired or annoyed

the breakfast was amazing and the rooms super clean and spacious

parking spaces are too small the pool is cold

is only one thing we didn't like: some guests smoke in the breakfast area while still sitting and having bf,

kitchen is fully stocked with everything needed 100% staying again, and would highly recommend

from everyone, but a special shout to raul on reception, and to eduardo, ayoze and valerio at the bar who make

helpful and sweet, beautiful pool and a very nice atmosphere, also amazing cocktails and great breakfast

i would say just some amenities like the pool and jacuzzi can be very small sometimes.

resort, great restaurant and the breakfast buffet is superlative

the green areas are very well taken care of, the swimming pool is wide and surrounded by palm trees

only improvement i can suggest is to add a couple of additional machines to the gym areas, to cover all the

bar, lounge, pool and veranda areas are superb

comfort, service, pool, food, peace, being able to eat all meals outside with wonderful view of the mountains

animation for kids was moderate. a la carte less good then buffet

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness

were right by the kids area and they would wake us up early

they are provided but have to be collected from the pool attendants

room lighting is modest, and the switching is confusing. wifi is slow

wonderful fully fitted kitchen which was a great help for us

the apartment was spacious enough, super clean and very well-equipped (dishwasher, spacious kitchen fully

her apartment was clean with well equipped kitchen

clean, comfortable and pet- friendly appartment

the kitchen was absolutely fine, but the living room was a little bit too small

who checked me in changed my room so i could check in earlier and her colleague made a late check out free of

lovely african bar & pools around the resort. lots of greenery.

breakfast can be a little repetitive but this is common with all hotel breakfast buffets

kids evening entertainment was unfortunately short

gym, limited space and equipment to facilitate the numbers that the hotel caters for

a delicious chef-cooked breakfast can be served on the roof overlooking the beach

although we could not have it at the roof terrace as the weather was bad, the room service proofed to not be

the swimming pool, the external lobbies, the bar, and the sea-view terrace (where you will have the meals)

great room , views and healthy breakfast

this is a proper adults-only escape elegant, calm, and blissfully quiet

we also liked it that there is a small spa - when the weather was a little chilly we enjoyed the steam bath

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

to many screaming kids in the pool. there are 3 pool areas and no one is just for adults.

there is no complimentary water in the rooms no room service

amazing breakfast buffet very good evening entertainment

there is also a self serve bar in an outside room on the roof that is always open to guests

from the first seconds and that is why we decided to arrange our dinner from the upstairs honesty bar and just

excellent breakfast, fresh fruit, meat and cheese selection

it is very quiet at night, and air-conditio, wifi and shower all very effective

staff is amazing - ladies that helped us with breakfast, small things to make kids happy - highly recommended

only downside was the rooftop bar wasn't open, but i'm assuming that's due to it being off season

pool terrace great with help yourself beer and wine

in the heart of city center, pool, fantastic chef, friendly, professional and courteous staff, room was clean,

and guy on the desk was super helpful friendly and room was stunning and loved the small room top pool and views

free wifi in the middle of old town

the location was perfect for us in the old town and the views from the rooftop bar were gorgeous

4g doesn t work in the room and the wifi is not secured.

i got an early check in and the staff on reception were lovely

all the staff were very friendly, breakfast was great and the rooftop bar was a wonderful feature

central location, helpful friendly staff, rooftop bar with wonderful views, breakfast was really nice, cozy; we

from daily bingo and workout classes in the pool, to the tiki bar and huge gym, as well as fun and helpful

everything looks new. great pools and buffet for breakfast. area very

wifi not working properly and couldn't work with my pc

the complex has 3 pools, a pool bar and restaurant but also a supermarket thus you can simply get a drink from

breakfast was great, always with a variety of choices, also fresh juices, fruits and veggies

hotel restaurants and room service are not that good

lobby with amazing fragrance, spacious room and bathroom, very comfortable bed, black-out blinds, discrete but

the pool bar could of done with more staff as it got really busy.

pool, lazy river, buffet breakfast, buffet dinner, service in dining room, room service, reception area, outdoor

the breakfast and dinner buffet is huge and has a great choice

buffet breakfast was very good and plenty of choice from fresh fruit, bread and cooked meals

gym was a little small and could do with some updated treadmills

excellent hotel with superb facilities and great choice of food for breakfast and evening meals.

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

the pool side bar with maryela, enriques, maria and the others was also great

mainly due to lack of visitors which is sad so certain parts of the hotel weren t open libby bar which normally

pillows are too soft. kids in the adult only pool.

told we had to wear trousers at the poolside bar for dinner but when we turned up everyone else was in shorts

improvement could be to establish a small coffee bar with real high pressure italian espresso machine in one of

+ location: central, yet quiet + spatious rooms + breakfast + wifi

wifi was a bit slow. there is no parking facility

problems with wifi

the wifi connection was really bad perhaps because of the thick walls.

strong wifi signal, coffee in the room

buffet was terrible but the hotel and unique option for breakfast was really great

breakfast was superb and the location was fantastic

however we got moved as our room was very noisy at night , so you accommodated us and moved to a pool room to

the gym was also quite hot, and the air-conditioning did not seem to work effectively

pros : pool, cleanliness in common area, breakfast

poor gym cold water in heated pools bad comunication with restaurant bookings, were not allowed in

eating breakfast in the morning was a bit cold it’s a shame it is all outdoors.

great service. many activities for kids

gym could've been bigger and more accessible water facilities.

on reception) - amazing structure - great for families - great location - early check in and late check out -

having to pay extra to use the gym and spa . bad wifi connection.

we thought the spa was included but found out when we arrived it was not

with several pools at different levels, including the infinity pool, rooms with ocean views, spa and work out

amazing breakfast

there was an amazing choice alf foods at breakfast and dinner.

1000 for 5 nights they charge 2 per day to use the room safe and another 2 per day for wifi

wi-fi could have worked better on the room's balcony, the other side of the pool, or the gym

the location is perfect sea views for breakfast and dinner and right on the beach for sunrise walks along the

had a corner sea/pool view room which was fabulous

charging for wifi, a detail but annoiyng

hotel is on walk street but some noises comes to room from street and near by bar until midnight

breakfast was excellent - fresh produce, wonderfully presented

the breakfast was always freshly made and delicious

excellent location, lovely room, helpful personable staff and excellent breakfast.

very friendly people working nice breakfast beautiful room with hit tub and the terrace

lady at the spa reception was really great but it's very complicated to book the spa, not all rooms have access

golf was great. food was fantastic. service was outstanding. a special property.

that initially nobody could explain that you can't leave the golf resort on a racing bicycle

but somehow manages to feel unique due to its intricate, stylish design and web of gardens and pools

the breakfast is everything one could want, staff is always friendly

most of the machines of the gym were outdated

there was a weird unpleasant smell on the first floor. no bar in the hotel.

the wifi was impossible for me to access throughout my stay and as i said, the waiting time to speak to

there is no gym

snack bar good value

the gym machines need maintenance

very clean rooms and pool nice location and good buffet dishes

cleanliness of room. wasn't cleaned...used tea coffee cups weren't replaced. poor wifi

beautiful rooftop pool with a view. very peaceful atmosphere

wouldn t bother with half board basis as you get given a very small choice, no room service with this option

swimming pool cold in february

the parking is free

staff were disinterested, took a long time getting a drink, you had to continually go to the bar and get towels

hotel - only down side, pool a little cold, and no kids allowed at the roof inside of having two suites and them

a few minor niggles - wifi and tv

wifi is well well but you have to fill up a form each time you connect, or verify your email, which

the breakfast was wonderful and the bar area and the bodega