we enjoyed the swimming pool and the roof terrace for the view.

room has a kitchen with a microwave, electric hob, fridge, coffee maker, toaster, dishes

close to the beach, wonderful view from the balcony, well equipped kitchen, nice pool and hot tub

new towels), good kitchen equipment, no noise from outside

beautiful views, clean and functional, roof top spa with happy hour overlooking the sunset

a really good breakfast and the jacuzzi on the balcony

were excellent and the staff are always willing and helpful, due to flights we had to request late check out and this is never a

at my 3 and 5 year old could stand in) as well

the amenities are well maintained and the gym is excellent

all you need for a kids holiday.

loved the beach club and the sushi bar for lunch

in front of the hotel - it was rocky, so we didn't use it, but spent most of the time at the pool

our kids loved

make it the perfect familie place it would be nice to have a playroom for 0-2 year kids

hotel could have a bar with some music on in the evenings.

great kids club.

kitchen had everything you need

pool area, breakfast, room view and staff were all excellent.

lovely helpful reception staff(especially jan), fabulous facilities&side bar ,delicious breakfast and superb infinite pool

the lobby bar is lovely and friendly and stays open till about 1am

pool area and roof terraces were lovely

great hotel. very clean and tidy. lovely pool facilities. would stay again for sure

adults only so quite space by the pool

you're on special diet or food alergy, don't count with kitchen

great staff, good food and adults only

it lacked a small bar or cafeteria where you could get something sweet sometime

there is a bus service to meloneras to go to the beach, but otherwise the surrounding is just the golf course and some other villas

us this type of hotel is not so much our taste, too much people, the noise of the pool with kids from every room / balcony

a beautiful golf course, surrounding mountains and ocean, multiple infinity pools, top equipped gym

lunch included in the full board was good but not on par with the breakfast and dinner.

in our room 610, very slow wifi.

breakfast, staff & room were great. suite spacious and wifi very good. great for long stays!

at has spa, gym, room service etc does a great breakfast and is only half way up the hill i d puerto rico

wifi is way too slow. useless for streaming

slow wifi

liked the toasties at the snack bar and found all the staff at the reception, bar and shop friendly

lot of the times, room not thoroughly cleaned from last people's stay ,lack of entertainment, no kids club, our room had plaster from walls flaking off onto floor ,bed very uncomfortable for

no effort made to organise events for kids

my child was only 9 months kids club was only for 2 hours in morning

sofa-bed mattress is usable to sleep on for not heavy kids (soft foam mattress)

clean, spacious excellent pool area for the kids

hotel has the most beautiful views from the balcony, pool and reception areas

we don't have kids but we seen how amazing she was with them, her people skills we wonderful and she made

my friend and i are very active - we chose riosol as on their website there were images of a gym that had both free and machine weights

the tv didn't work, most gym equipment is not working

quieter areas if you dont want the busyness of the main pool, and fab slides and splash area for kids

problem was that people were putting towels down on sunbeds at the pool very early in the morning which meant there were none left after breakfast time which was a

such as the spa and the new infinity pool area were not open as promised for our time

we thought the snack bar was actually the lunch big shout out for the meatballs

food was always fresh. bar staff were very friendly. kids loved the ice-cream on demand.

great for kids

pool area and the gym was nice, entertainment was good, kids area was good too and clean

loads of activities for kids and families, 2 pools which were big and clean

room, stairs every where , if you have a pram or walking difficulties you will have a problem, kids club cost 5

to find hotel in first attempt very very limited parking sofa bed is just a sofa not bed for kids

coffee for breakfast could be better than filtered coffee

bad point with the property no proper access to the kids pool we had a 9 month old so a bit hard when you need to carry prams baggage to the pool area

pool water could be a little warmer and instead of the thai restaurant i would like to see more

the rooftop areas with the sports bar and sun bathing areas are very nice

the breakfast was perfect, a great selection was available at all the meals

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

self service bar! beauty treatments. shop on site. pool area. views.

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

fabulous room and lovely pool area

the room had plenty of room and the half board breakfast and dinner was better than expected

bar service at the poole very slow mainly due to all inclusive guests clearing up drinks port

good access to the beach, friendly staff, good selection of food for breakfast and dinner.

great breakfast with huge varieties, very nice pool area, everything is well-thought and well functioning

amazing breakfast

we thought the spa was included but found out when we arrived it was not

breakfast is fantastic, a breakfast bar with an excellent selection of quality products and a

the views of the golf, the sea, the pools

breakfast was lovely, plenty of choice and very fresh

from daily bingo and workout classes in the pool, to the tiki bar and huge gym, as well as fun and helpful staff

breakfast, fantastic choice

hotel bar closing at 10pm which is very early

eat at pool bar - good menu at reasonable prices and nicely presented

ideal for a stay with our baby! apartment was facing the pool which was very convenient!

kitchen has very basic appliances, so don't expect to cook a gastronomic dinner here

wifi a bit dodgy

staff outstanding especially david the lovely bar manager

it is convenient, the bungalows have everything you need to self-manage your stay

the room is spacious and very comfortable, and you can cook your own food in the kitchen provided

mainly due to lack of visitors which is sad so certain parts of the hotel weren t open libby bar which normally i love to use and the disco pub

5/6 swimming pools, few silent swimming pools, nice activity area where live music was going on during some

pool bar was closed but we think this was seasonal.

really excellent breakfast.

everyone's idea of a good time, i would have enjoyed if there was an area with a more lively bar with music somewhere in the resort - maybe one that was open slightly later at night

main self serve restaurant extremely hectic but other choices for breakfast and lunch which i would recommend

gym could've been bigger and more accessible water facilities.

great breakfast .lovely location on the promenade .

we even had santa visit as we were staying during christmas with the kids getting some great presents

on reception) - amazing structure - great for families - great location - early check in and late check out - comfortable bed - clean rooms and structure - amazing view - many daily

spa facilities could have been better. half board did not include non alcoholic drinks.

location, great facilities, friendly staff, delicious breakfast and dinner, infinity pool, baby-friendly, warm

great breakfast, great location, friendly staff

wahid at the pool remembered our favourite poolside cocktails and was always smiling and joking

great hotel for family with kids. great space. clean and very kind staff.

kids evening entertainment was unfortunately short

the animation team was very nice with kids, our son loved the programs

we also phoned the room service and no one ever answered so we couldn't have any drinks in the room

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

ce touch) this is the best hotel in the canaries - only the gran melia in

staff, awesome infinity pool

breakfast was good, dinner too

the hotel, its gardens and the pool are fabulous

maintenance scheduling: some maintenance work disrupted the tranquil pool area

food was lovely, nice variety and great breakfast omelette station

the spa was really wonderful and the staff were excellent

drinks at the bar are €12 for a cocktail, one of the bartenders was great and cared about making it properly

buffet was terrible but the hotel and unique option for breakfast was really great

but we visited the hotel spa which was wonderful and really very nice

pros : pool, cleanliness in common area, breakfast

everything requires extra payment, tennis, mini golf, even to change your pool towel has a charge

room comfy and spacious

r extra fee), great location a bit expensive but the place is worth

in general were ok but in bar area being english we found we were treated as second class citizens we were not served

hotel restaurants and room service are not that good

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

peace. gym. excellent managers. attention to detail.

resort, great restaurant and the breakfast buffet is superlative

comfort, service, pool, food, peace, being able to eat all meals outside with wonderful view of the mountains

excellent hotel. nothing to fault at all. breakfast was excellent.

wi-fi could have worked better on the room's balcony, the other side of the pool, or the gym

no kids

they were attentive without being intrusive, especially in the restaurant and pool bar

struggling to find anything negative to stay - ideally there would be floor/yoga mats in the gym, but this is a micro comment

location. adult only.. breakfast was superb. rooms are lovely, staff helpful and friendly

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staff who were dedicated to giving a sophisticated and professional service, from front desk to pool staff, table service to room service, all involved made the hotel a fabulous welcoming and

enjoyed the breakfast offering and gym facilities

,we had the best stay ever ,the staff are very professional and attentive and marissa at the kids club was fantastic, my kids loved her so much

were with kids and they were missing animation team or more kids related activities

heated pool, pool areas, food choice and quality, staff, location, restaurant/wait staff (especially

the breakfast was one of the best we've had

everything good except spa partially closed

times, for short stays on my own in the winter & long holiday with the family in the summer, the kids club here is terrific

great breakfast. nice facilities for children. quiet adult-only pool excellent fitness

after dinner, there is no late bar which would have been nice

the pool is fantastic

wonderful spa

lack of a bar area with seating would have been lovely

the pool area is stunning, if you want the bali beds you have to pre book these, and 30 euros seems

the pool area was nice and the gym as well

there are shallow water area in the swimming pools for kids, which is really nice

golf was also fantastic

we particularly enjoyed magda and her pool aerobic classes

the buffet breakfast was a little cold but everything else was great

something for everyone at breakfast and dinner we had a family room which was great plenty of space comfy beds,good bathroom with bath and shower air-conditioning as well

free parking too

my advice would be to have room service for breakfast, which is what we would do next time

the housekeeping is very average and the smell of the sheets and towels coming out of the laundry is very bad

fab pool areas

nice pool (not too deep)

perfect balence between the activities for adults and children as well as the two different pool areas

very well stocked breakfast

didn’t work there usually (chef didn’t know how to prepare dishes on the menu, people at the bar didn’t know the menu) breakfast buffet dramatically declined in offer and quality, etc

the kids pool. the kids play area. the buffet.

want to totally relax, occasionally swim laps up and down a nice big pool

deck and solarium quiet pool was definitely much more peaceful than the other pool breakfast buffet is

room service could be quicker and apparently random times for rooming cleaning

hotel level corresponds with the price, breakfast and dinner buffets are varied and the quality of meals is adequate to five stars

poor choice on room service menu

stayed in the royal level which was adults only and very discreet, pool was not busy plenty loungers the buffet restaurant was fantastic great staff service and made

such a big tv in the room without netflix service ( that should be implemented ) ; outdoor gym facility busy for most of the day , and not really accessible after

breakfast at royal level and dinner was amazing

the pool bar could have been open later my only criticism

the breakfast and dinner could have been better.

also the crossfit gym was amazing and allowed us to do our own workouts with the equipment

crossfit gym was my main reason for booking and it didnt disappoint

by being a guest of the 'royal level' we had access to an exclusive pool area and separate restaurant

place, modern hotel with good facilities recently after renovation there is a gym and a small spa which allowed to relax

wifi was free but you have to reconnect every 15 mins

gym facility very organised and great massage treatment options

there is a weights machine pin missing in the gym so not all machines can be used at the same time

kevin, javier), location of hotel, super comfortable bed, excellent cleaning nice pool area and bar room well equipped and good size, great

staff

great pool parties each saturday from dj lucky and food and drinks were reasonable prices

hotel that’s had a public area facelift, great pool and bar area that has entertainment of an evening

oh, and no kids

air conditioning could be stronger more towels available at the pool.

was really and it is located near to yumbo center, staff was super friendly, we asked for a late check out that was possible until 17:00 for a small extra payment

very good location. good rooms. perfect personal. big swim pool. no minuses :)

was great and value for money, restaurant offered many choices and quality was high pool bar food was lovely too and some good choices on nculding bbq on certain

the gym , could do with a rowing machine for variety

the food was good, we especially liked the lunch at the snack bar and we could have any cocktail or drink from the menu

value for money accommodation, hotel neptuno is a very nice hotel and its adults only

r extremeley small,we were 3 adults we couldnt move

the gym was basic but functional

there is food laid on non stop, from the start of the day with breakfast, lunch, all day pool snacks then dinner, you will not be disappointed by your stay at this hotel

rooms overlooking garden are the best (very quiet compared to the one overlooking the pool)

hotel, very good location, staff friendly, clean room, a lot animations for adults and kids

could be a warmer even if is just in kids pool but robe honest kids still went in there

the spa team (separate from the main hotel we’re a bit

hotel and rooms were spotless throughout amazing breakfast selection very friendly and helpful staff wonderful facilities - lovely steam room & pool

pools were crystal clear and you get pool towels from the towel station

all was great. indoor pool could be heated as a nice experience.

there weren't really any activites to do inside the hotel besides the pool, the gym and the night entertainment

breakfast leftovers at the buffet during lunch

many choices for the food, convenient transport, nice bar and some performance was really nice.

i hope they also serve the garlic bread on breakfast

enough in the gym with freeweights

staff were very attentive and great with the kids

fab pool and facilities

good gym-house, pool area, special kids pool area, basketball/voleyball, football area

were friendly - allowed late check out for free bar was decent plenty of outdoor seating by

we had only breakfast and the food, choices, drinks, last but not least staff - exceptional

kids swimming pool is well maintained

1 panoramic view/gastro/rooftop restaurant/ good cocktail bar very good breakfast great pool area gym

there are a lot of doves flying around the swimming pool and we had a towel and a t-shirt that got dirty because of the dove poo

elier) was amazing and the gym was

ich you can also use in the city and transform it into a wifi access point for your mobile phone)

room service twice a day

pool can be heated a bit more during winter

the hotel was amazing, room, breakfast and a staff was 5*

cocktails at the pool bar were lovely, the snack bar open nearly all day was very handy, lovely breakfast in the buffet, plenty of arcade games, pool tables, air hockey, ping pong etc the room

breakfast was fab and the activities were fab

i was travelling with kids and grandparents

especially loved the pool area and the beautiful greenery throughout the property

easy access to the pool, beach and shops.

breakfast and dinner had enough choices, although egg to order was a bit of a hassle to get

excellent massage service (best in many years) aqua-gym lady trainer delivered different routines daily

beautiful coast location, well set out and plenty of space around the pool area.

we both made use of the pool bar and the restaurant for snacks, evening meal and breakfast

our room was close to the reception, pool and bars which was perfect for our one night stay

a area for kids to kick a ball

* the swimming pools were quite cold, including the kids’ pool

we had a wonderful holiday, lovely heated pool, lots of delicious food, lovely staff, good sun beds

pools a bit cold

gym good have been better

the spa was excellent we had a couple massages and a facial very good and enjoyed it

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

the cold water in the pool.

the pool bar was also great

breakfast had a variety of choices

location, heated pool, cleanness, adults only, non smoking policy, good food.

the whole staff was caring about it in the hotel but also by the pool

gym could be

our kids aged 12 and 8 had a super holiday

bar services and entertainment also very good for a family holiday

so friendly for kids

good breakfast, ok location. just tight for our needs

for the breakfast unfortunately no choices of meat without pork

breakfast was great

3) had so much entertainment

sy periods were around lunchtime so best time in

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

food is great a lot of variety and it was super nice to have a special table for kids

receptionnist is friendly and it is open 24h/24h for check in the pool is great on the top of the hotel very clean

friendly efficient staff. good facilities, pool and gym particularly.

room, swimming pool free shuttle bus to/ from airport.

hotel shuttle, comfortable bed, large bathroom, balcony, sun terrace on the roof, friendly staff etc

free airport shuttle

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

although some may find it very remote there was wifi although no mobile reception so you couldn't make

wifi connection was sometimes unreliable

there is no mobile signal in the area but the house has wifi connection

for a comfortable stay

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

nice and clean, well equipped kitchen, fresh coffee cake and fruit provided for breakfast, comfy bed and a nice friendly owner

very nice owners, good kitchen and great bathrooms

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

there's a free street parking but fills up during the day. bed was a little hard.

your way to the hotel was difficult and stressful and parking was a little tricky

wifi signal not so good in rooms, better to go downstairs into dining

very helpful staff who helped us find parking nearby and

wifi only in the reception/courtyard area which is fine but becomes difficult in the

the kitchen in the house is a great feature that allowed us to cook our dinner and

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

location, terrace on the both floors, kitchen

apartment with kitchen and dinning area

there is a large shared kitchen and lounge

position in the mountains with fabulous views of the coast, the view from the room over the pool to the golf course were equally

breakfast was a highlight — i especially loved the fresh-squeezed orange juice and the caramel

the breakfast at the golf club right next to the hotel was amazing with a great view of the surroundings

loved to stay at bandama golf hotel because it was quiet, had a wonderful view and the staff was very helpful and sympathic

pool looked most inviting, but it was, not surprisingly, too cool

friendly staff, cosy and clean place to stay. very good breakfast

breakfast, atmosphere

free parking, breakfast, and hospitality was great!

very friendly welcome and service, beautiful and quiet hotel, breakfast very delicious!

a very nice breakfast inclusive on our stay ample parking there is a gym and small pool sun lounge area