i liked that i had the pool and the ocean view

apartments were lovely and staff especially oliver in the bar were exceptional

the wifi reception could have been better.

the wifi is quite slow during the day but ok to work with after midnight

new towels), good kitchen equipment, no noise from outside

the gym had good equipment but location was not great, no view of anything

breakfast was just okay some things not to warm.

all you need for a kids holiday.

kids absolutely loved the swimming pool

all you need for a kids holiday.

the spa shop inside the complex was super convenient and had everything we needed

a shallow part for kids to splash in and good comfy sunbeds, and in the basement there is a big gym with showers

good parking possibility in front of our villa or in underground garage

great layout plenty of room and a fully equipped kitchen

only con was there was no oven in the kitchen but it wasn't a huge problem and we made do with the other facilities

view to ocean from room terrace, sunset view, big size of room, close to pool, very good breakfast and dinner

great wifi in each room with its own router

laundry room drier was broken so couldn't dry clothes

inclusive food was nice, as well as the gym and the views from my room.

all inclusive was an excellent choice with kids

at the pool bar was lovely and very reasonable and very good portion size,staff were lovely

food at the atlantic pool bar at lunch never disappoints

spacious apartment, excellent staff, amazing pool and beautiful pool bar restaurant ud83dudc95there are some

loved the hotel excellent service from front of house to staff in the pool restaurant cleaning staff wonderful

kids club was amazing especially the leaders paus and chris, their energy was endless and our 6

the rooms are modern and spacious with a small kitchen stocked with utensils

very clean, good location and ideal for a quiet adults stay

adults only so quite space by the pool

clean modern and stunning the staff are all welcoming and wonderful especially the restaurant/ bar two ladies

staff, rooms, roof terrace, fresh cooked &table served breakfast, location

adults only!!

anyone visiting gran canaria, specially those couples that want a bit of tranquility since its an adults only

bedroom is large and very comfortable, it has a small kitchen and resting area and a great terrace

noise from apartment drilling at 9 am and rubbish and laundry trucks coming during the ngt right outside our

about the place is perfect staff restaurant food beautiful chill out bar on roof with great nightly entertainment

breakfast was excellent with many choices of fresh food and freshly cooked plates

room service wasn t good.

the spa pool and area was incredible - the warm salt water was beyond fantastic and the jets and water

lots on site from the golf courses to

the beautiful room, the facilities (all of the many heated pools were amazing), the spa, the breakfast

a king-size bed, wifi was good and most of all the balcony with an awesome sea view

gym didn't seem very clean and missing weight bar pegs

meant the water wasn't too cold, so kids were happy

wifi in the rooms - only in reception, rooms could of been cleaner, hotel was abuilding site when

we don't have kids but we seen how amazing she was with them, her people skills we wonderful and she made

wifi

no kids club as advertised

spacious apartments fully fitted kitchen, large balconies we were able to have the whole family over to one

big balcony, kitchen. location

free wifi, nice pool area, large rooms and large balcony.

team worked hard and made a lot of effort for the kids/adults but often with mixed results and not many people

multiple pools, activities, spa, gym, evening shows, bars, places to relax you name it, they have it

the food is excellent, the views from the room fab! kids entertainment excellent. drinks good

there are water slides, a kids pool with different water amenities, infinity pool, adults pool, playground,

down on sunbeds at the pool very early in the morning which meant there were none left after breakfast time

also no parking availiable and it is writen that parking is

paid for wifi and that was very poor

even have their own bottle of rioja which was very nice ud83dude0a had a fab massage down by the pool, there

beautiful and clean pool

and the hot water for the shower is limited to a tank for the apartment so is not endless plus parking spaces

room size is spacious for 4 people (2 adults and 2 kids)

no free weights in the gym.

the rooftop areas with the sports bar and sun bathing areas are very nice

breakfast you have everything you need and want

could do with another bar on an evening

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold,

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one

all the god entertainment was at an late hour so that the kids was to tired to go and see

price was very expensive and paid that much bar closed early and was told not allowed to sit out and talk with

food could have been better more fresh fruit for breakfast would have been nice

lots of stuff like gym spa pool all available at no extra cost

swimming pool,see wue,food

wifi is not included in the price and can be used on only one device

spa treatments great

super breakfast, nice view, huge balcony, great location, wifi in the rooms.

bottled water in the room was not included and the only way of getting it was by paying at the bar within their

clean, well organized, nice ocean view and pool area. modern decor, good furniture and lighting.

very clean overall and good food in restaurant, with a decent, if rather small gym

breakfast and dinner are buffet, diverse, and good

plus no laundry service at hotel

pools, excellent buffets at breakfast and dinner, acceptable gym, nice area and nice

staff was excellent, the facilities (2 pools, spa, gym), the view from the room was amazing, so

breakfast is fantastic, a breakfast bar with an excellent selection of quality products and a station for eggs

peaceful. good spa and massage.

kids program was amazing

more food options at bar pool

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

location, a very delicious breakfast, a good staff and friendly

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

kitchen well stocked with pans when we wanted to eat in and a short walk to the nearest restaurants

the cleaning staff, pool and maintenance are very helpful and super professional

nothing really, apart from the wifi was a bit slow.

kitchen is fully stocked with everything needed 100% staying again, and would highly recommend

everything! bar staff were super friendly and welcoming. will definately be back

helpful and sweet, beautiful pool and a very nice atmosphere, also amazing cocktails and great breakfast

large room excellent breakfast pool areas general ambience parking

6 pools and so many activities to do like tennis, golf and there s a pool table too

construction work going on during our stay, no room service after 1am crazy for a 5 star hotel

kids club

we stay every year in there sister hotel up the road so many things didn t work in the room room service kept

on reception) - amazing structure - great for families - great location - early check in and late check out -

we even had santa visit as we were staying during christmas with the kids getting some great presents

there's plenty of sunbeds,in the area by restaurant/bar and infinity pool the sunbeds had towels on them early

swimming pool was amazing

pools are incredible, food variation is perfect ( just book your tables in advance) and the staff

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2

excellent hotel with superb facilities and great choice of food for breakfast and evening meals.

food excellent room excellent staff generally excellent location great good swimming pools & gym

wahid at the pool remembered our favourite poolside cocktails and was always smiling and joking

bar shut at 22

heated pool , views , gym, sauna, food

heated pool , views , gym, sauna, food

slow wifi,frigo disconnected when go out

great location with a beautiful beach and plenty of entertainment options nearby, such as mini golf, children

we opted for breakfast to be included in our reservation and glad we did

gym, limited space and equipment to facilitate the numbers that the hotel caters for

good gym and breakfast

breakfast was delicious, and while we chose to eat out at the many great restaurants nearby instead

there is a walkway all the way around the grounds and over the pools, over water between many seating and

breakfast buffet as well as dinner were outstanding throughout

great facilities, delicious food, beautiful pool, tennis court and gardens with secluded areas to relax

there are great facilities, gym, pool, giant chest and the food is delicious

wifi was non-existent

breakfast was equally enjoyable

breakfast - the highlight of the day

superb location and excellent staff very nice pool

however we got moved as our room was very noisy at night , so you accommodated us and moved to a pool room to

excellent facilities including pool and gym and for food was

pros : pool, cleanliness in common area, breakfast

update and maintain gym dumbbells and machines that are defected

very small problem is the wifi - i needed to do some work during my stay and the connection is a bit hit and

location, good selection of food at the buffets, good gym facilities, restaurants all non smoking which is very

drink and food is reasonably priced and if you go half board the breakfast and dinner buffet is brilliant, they

numerous swimming pools including a spectacular infinity pool

very clean and nice hotel. staff is very friendly. breakfast selection is superb.

bar, lounge, pool and veranda areas are superb

as we didn't want fancy food, the only alternative was room service, which we took

wonderful pool

breakfast was exceptional, impressive selection of cheeses

wi-fi could have worked better on the room's balcony, the other side of the pool, or the gym

i tried the room service and was truly satisfied with it

they were attentive without being intrusive, especially in the restaurant and pool bar

pool was large, absolutely no problem getting a sun bed, which had thick comfortable mattresses

very attentive, friendly and picked up on the details (likes bringing me a bottle of water in the gym)

i really dislike is that (1) the retrieval of even very basic information (pool opening times, in room services

were with kids and they were missing animation team or more kids related activities

laundry was a little slow 3 days wait for gym gear meant 3 days unable to use an excellent

lounger annexation in the morning but these were only a few and even with that loungers by the pool could still

the kids playground has 2 swings for kids who can already sit on their own (no baby swing), a small

great hotel unbelievable breakfast everything great

food was great, spa area was great

meals served on the terrace, the cleanliness of the facility and the attentive attendants at the pool

the parking was a bit limited, although i always found one.

when we mentioned at the reception that we are being disturbed by a loud music from the hotel bar in the evening

enjoy an amazing view on the beach and the dunes or a sunbed directly on the sea water swimming pool

the pool was crystal clear and the water temperature just perfect

although we could not have it at the roof terrace as the weather was bad, the room service proofed to not be

could be served earlier than 8:30am, room service options would be a nice touch for a hotel this luxurious

huge bed,,aircon, lovely breakfast - perfect terrace with sunlounger and direct access to the pool, and located

there are bins for glass, packaging and paper by the pool and at the back of the building but oddly not

you cannot pre-book a room and some of the rooms are located above the kitchen areas and directly overlooking

the pool is fantastic

the breakfast/dinner buffet was ideal with a wide variety of options to choose from

to the spa was not advertised

the room service was a bit on the lean side with minimal coffee and tea left in the room.

service at the bar in the reception area is poor - there is a system in which only one category of staff can

spanish themed hotel, generous buffet, nice pools, gym and tennis on offer.

the buffet breakfast and dinners were exceptional with so much to choose from

we had massages at the spa which were really good and reasonably priced

activity staff in particular worked very hard and kids club staff too

breakfast was amazing, staff went above and beyond, everything was so clean and the quality of food

rooms are very spacious and modern, the pools are amazing, the hotel is beautiful, will come back for sure

the hotel has two pool areas - one for kids and activities and the other is a quiet area with a jacuzzi -

also ordered a room service, champagne and cheese and fruit platters that they did very nicely

pool bar food menu could do with a few more fish/veg main options - apart from small dishes or salads

safe for families with kids and hotel is not located at the centre of crowds of tourists

kids were there as well it was bad

more kids entertainment, but i no it’s not that type of hotel and all the entertainment you could need

the breakfast was amazing and the rooms super clean and spacious

the kids pool. the kids play area. the buffet.

perfect balence between the activities for adults and children as well as the two different pool areas

all inclusive brilliant with kids.

bar and restaurant are also really good

the kids pool. the kids play area. the buffet.

the fan in the gym did not work so it was roasting hot in there

the rl pool is a must as this is not crowded

the pool is nice, the lifeguards make sure that there are no early reservations of the poolside

swimming pool

there is a possibility for early breakfast

wifi pretty much didn t work for the entire week

2 pools, 24hr gym, fitness facilities, lots of places to longue in the sun and free regular shuttle bus to the

buffet, we tried the dinner and breakfast, just the type of quantity, quality and variety that i appreciate

the gym was useful and there was even a crossfit area, although you could only use this as part of a

good attitude to make our days there happy and fun with the activities offered: pool bike, aqua gym, stretching

the bar staff became as

nice adults only pool and nice bungalow

the kitchen in the apartment was fully equipped with everything you would need

the water temperature for the adult pool to cold.

great choice of swimming pools for the kids and they were heated aswell.

and pool

luis and javier at the pool bar super welcoming and friendly too

staff, pool area, atmosphere, staff

gym was a little tired and could do with a wider range of equipment and a water cooler.

the gym is great thanks

hotel that s had a public area facelift, great pool and bar area that has entertainment of an evening

great location, last minute booking, nice pool area and adults only option.

got room 319 very noisy due to outside machines hotel next to us but we got a late check out

was amazing location cleanliness and staff the food breakfast was fantastic so many choices great

i love working with kids but need a holiday from them

the location is a short walk to the bars but far enough to be quiet and feel exclusive

pool area & jacuzzi great

the rooms, pool area and whole complex was very clean

the restaurant and bar serve excellent quality food and drinks

breakfast was expensive

no screaming kids, as it's an adults only hotel

the food was good, we especially liked the lunch at the snack bar and we could have any cocktail or drink from

was very comfortable, great pillows, fastastic shower, wifi very good, standard of food excellent, air-con worked

adults only excellent

swimming pool and gym were also excellent facilities to avail of

food was very good, staff weee great with the kids and evening entertainment was always something for everyone

gym is only token

adult only area on ground level , with no screaming kids would have been the icing on the cake

breakfast i had beans and sausage and eggs

pool can be a bit busy but only at certain times and unless you got down early for beds it could be

bed in the room was massive and very comfortable, the reserved private bed by pool for our suite was amazing as

cleaning service is not rigorous, like tea table with sand after room cleaning, no laundry bags refilled after

the hotel's adults-only setting created a relaxing vibe, perfect for a enjoyable stay

waiter service around the pool was great and there's a great view from the pool bar overlooking the sand dunes

spa / gym area quite small

the size of the gym (smaln) and the pool isn't heated making it chill on winter days

was great: swimming pools, kids area, restaurant, variety of food

breakfast leftovers at the buffet during lunch

wifi would randomly drop a lot a dining room manager was kind of rude informing me no tanktops

staff were very friendly and the bar at the far end of the complex, under the rooms were very good with our

much to do with kids or for kids

everything was good except wifi and noise.

all great, food, gym, pool, nothing was missing. amazing hotel

were friendly - allowed late check out for free bar was decent plenty of outdoor seating by

food, swimming pool, free car parking, shuttle bus for the beach...

wifi connection not totally stable and you need to re-login every single time

i understood that some of the kitchenettes has it, some don t

just the decorations could be upgraded a bit along with the artificial grass around the pool area

with a nice terrace/balcony, a comfortable bed, a bathroom with shower, a nice bedroom and a kitchen with coffee

nice coffee capsules machine and kitchen equipment

some smoke free tables in bar but right next to smoking tables

breakfast was very good

excellent service, very friendly staff, excellent food, heated pools were amazing, excellent rooms

the gym has one cable machine and it was broken most the week

stayed over christmas with my son, and the christmas present from the hotel for kids was a nice surprise

everything was great, from staff, to room, the outside pool, the bar, and the spa

1 panoramic view/gastro/rooftop restaurant/ good cocktail bar very good breakfast great pool area gym

after, our bedroom was always clean you get free water every night so don t buy some through room service we

pools and spa were so nice that they clearly competed with the beach of maspalomas

general atmosphere cool and relaxing gym restaurant the room design is very parisienne

you can’t have a kids pool, splash park etc that they can see but can’t use

there is no a/c, no fridge, no wifi

they dont have free wifi in the rooms, only by the reception.

bar closed early should be a seperate pool for kids too many people smoking around the pool area

wifi is only

proper gym facilities

breakfast, cleanlieness

especially loved the pool area and the beautiful greenery throughout the property

gym is not really a gym, several machines are broken and others are outdated

that we couldn t use the snack bar until 11 so couldn t help yourself to the self use coffee machine

much choice for food for kids, ie chicken nuggets, plain sausages etc etc, no ketchup

pool was a little on the cold side

beaches hotel kept very clean pool and gardens kept tidy we stayed here for 17 nights bed and breakfast which

i cannot magine how it was for the people who lived above the open bar because there were entertainments every

other than that, coffee pods are supplied in the kitchen which don t fit the machine provided, which seems

pool bar could have been open later and was generally disappointed in the drinks and bars themselves

kids swimming pool was not heated

* the hotel offers a few activities, such as pool gym for adults and handicraft activities for kids

* the hotel offers a few activities, such as pool gym for adults and handicraft activities for kids

not possible to order breakfast before 7am. no vegan milk

and the best thing is the vines, sangria and beer always on tap so you don't need to wait at the bar

the guys on the bar were also fantastic and knew our favourite drinks by memory

gym was very limited with equipment

the shows were entertaining, and the kids enjoyed the arcade

the hotel has 3 swimming pools (1 big pool the main one, 1 smaller and 1 kids paddle pool) the hotel rooms are

staff also unhelpful at getting guests taxis, this was rectified by the helpful bar

a wooden fence on the streetside and a glass (not see through) wall on the poolside

the olga bar was lovely, staff at the bar very

at least the small one for kids could be heated

kitchen not too well equipped, only 2 or 3 sockets

i missed a bigger and better equipped gym

is not boring at all, as you have daily entertainment sports and games activities, plus small gym, spa or you

do not ever order anything from room service

free wifi only in the lobby and you can use only 30 min

pool nicely landscaped and very clean

absolutely top - from the reception to the animated programm at the swimming pool

our child loved the pool (a bit cold but ok - february), the playgrounds and the kids’ disco

no floats are balls allowed in the pool.

food was superb, rooms are very nice, pool area perfect.

our child loved the pool (a bit cold but ok - february), the playgrounds and the kids disco

got upgraded to villa with private pool and it was amazing

great hotel especially for the families with small kids , alot of food choice , friendly staff

cleanliness & bar staff & chefs

my second gripe was the wifi, it was absolutely horrendous

lot of sunbeds, swimming area and the seating around pool bar and main bar

fitness room and swimming pool on a top

there was also a sauna in the hotel, which my partner really enjoyed, and rooftop pool

wifi was sometimes poor and disconntectd.

lovely room, gym, room service. loved the bathroom.

the front bar was lovely very welcoming the rooms were spotless

weak wifi

kitchen - bathroom it all works fine

we weren t given a bag for the bin in the kitchen and the bar had closed when we noticed

we were expecting a room so we were very surprised that there was also a lounge and kitchen

excellent kitchen

no lights in the kitchen and hallway, we couldn't find soap

although some may find it very remote there was wifi although no mobile reception so you couldn't make

wifi connection was sometimes unreliable

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

free wifi was available at the property but did not always work

to find, near the beach and a lot of parking spot in front

very nice owners, good kitchen and great bathrooms

the kitchen was spacious and offert enough space for guests to sit

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

free parking on the street and 2 min walking to the beach / 4 min to the nearest diving center

advertised as parking included, but it was 'fend for yourself' parking

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

wifi only in the reception/courtyard area which is fine but becomes difficult in the

wifi signal not so good in rooms, better to go downstairs into dining

there's a free street parking but fills up during the day. bed was a little hard.

the kitchen in the house is a great feature that allowed us to cook our dinner and

location, easy check-in, free public parking area closeby, decent kitchen and nice outdoor area

kitchen was poorly equipped

the wifi would not connect

and helpful host beautiful location with nice courtyard with a friendly turtle great spaces and wifi connection

surroundings, both to the golf course and the mountains as well as the volcanic caldera

staff; nice mini-bar next to the reception; wonderful views on both sides (golf court/mountains on the one side

in the mountains with fabulous views of the coast, the view from the room over the pool to the golf course were

loved to stay at bandama golf hotel because it was quiet, had a wonderful view and the staff was very helpful

golf hotel significantly exceeded my expectations

location for airport transportation, had open kitchen with snacks and breakfast

breakfast, atmosphere

private parking, excellent rooms, pleasant staff

a spacious car parking is ideal for auto-traveller

snack and water in the room. breakfast included in the price. nice staff, big parking.