staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

our check in so we could get some lunch before the restaurant closed and also facilitated a late check out at the end of our stay

staff were friendly and helpful, breakfast was plentiful, will be returning on our next trip

the internet was good and the breakfast was great

daily night events at the bar place were fantastic

00 and they arrange an early check in without charging any extra

amazing pool and hotel buffet food

of activities - basketball, pool, mini golf etc

kids area in need of an update as was crazy golf

how beautiful the place was, how well it was maintained and the pool area is just perfect for kids

complex, nicely maintained, very pretty garden and pool area

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

kind and available staff, nice pool, large bed, everything very clean.

the pool is beautiful, there is a great hanging spot and a roof

there is a swimming pool and you can use it for free

i didn t feel like going down to the bar area

kids), and spa packages

wifi wasn’t great and kids sofa bed could have been better

full of kids playing and screaming

i was really disappointed about that especially while travelling with kids

is an excellent hotel and the facilities are excellent, pool etc

i like go swimming in the sea in the harbor area, even if the hotel has a nice swimming pool

buffet breakfast and dinner are good quality and diverse

the staff are the best so friendly and helpful. the breakfast was lovely so much variety

good location in the park with nice view and well carried pool and garden

the pool area can become a bit noisy when children are playing.

breakfast is varied and of high quality and the bar and restaurant also excellent

the three owners run this hotel perfectly beautiful grounds and great pool excellent breakfast in very spacious dining

rooms, pool, restaurant, bar all excellent

tasty breakfast

the buffet for breakfast and dinner (we were half board) was excellent

multivitamin tap was not working at the breakfast

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

the bar was probably the best part, and everything was amazingly priced like eight euro cocktails and

the wifi wasn't effective

wifi in the room

also the entertainment guy did a great job, my kids loved the kids disco in the evening

good breakfast and nice location

stayed for one night and loved it ,the room was probably newly refurbished and breakfast was served buffet style in the enormous dining room

didn't like as all normally complimentary services were priced, such as wifi, safety box and no electric kettle in the room

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

value for money. breakfast.

heated pool comfort good service

has a laundry facility (washing machine and dryer) which is very useful and can be paid through an app if

setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

i chose the my favorite club option which is worth it in my opinion as the kids enjoyed jellies, marshmallows, a different selection of nuts and branded drinks which are not

not a lot of choises for kids

great location, very good breakfast, clean and the staff was very helpful and welcoming

kids pool which means the kids use the spa pool, this was off putting and not very relaxing for

gym to be further developped and the non-functioning training machines to be repaired or changed

gym and swimming pool with jacuzzi just excellent

son's burger was raw

good leisure facilities, we used the pool and tennis court

bar snacks available at a good price

ter a renovation i presume)

elderly people hotel, breakfast could be improved.

one uk channel on tv for nighttime but not a big deal pool slightly small

pool was rather small.

a problem but there was no bar service so had to go across the road but not a problem will definitely

and modern room with sea view on the higher floors, nice pool bar on the roof with 2 swimming pools (not heated) , good breakfast with vast selection of

though i'm not a swimmer or sunbather the rooftop pool area had a bar where you could sit and get reasonably priced drink and food

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool - rooftop view

the breakfast choice was very good and the pool and bar area was

recently renovated room, swimming pool on the roof is very cozy

loved the rooftop bar and outside seating area

breakfast with a very wide variety of choices and a terasse looking to the ocean and the teide, pool so great, everything was perfect, thank you so much again

in the evenings the rooftop bar is open and you can enjoy a nice drink in a calming atmosphere

pool is not open until 1100 and closes at 1700

were a lot of noise outside from the bar next to the hotel

in took forever as receptionist more interested in talking to bar staff and was quite ignorant and unfriendly

chairs in bedroom just stools noisy til 3am from bar below parking difficult and at a

concierge not very helpful. bar staff very good

lots of restaurants and bars/cafes are a stone throw away

is aditionnally charged, the spa

food, both breakfast and dinner

our opinion) just be included in the room price

asked for a knife and they told me that it was a surcharge)

food, not much options especially for kids limited selection

very comfortable, great location, breakfast and dinner available for a good price

no bar open on premises but value for money breakfast was lovely

nice rooftop area with pool

common areas like the swimming pool and the gym are open and closed in a horrible time

place was great, lots of places to chill, a pool table, a swimming pool and even a gym

some sun loungers looked a little tired. soil from the grass did find its way into the pool.

great location, nice pool area. bar area nice.

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before breakfast is served

wifi is excruciatingly slow - like dial up speeds

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

the roof top bar is an excellent place to hang out and carlos the bar manager was so friendly and welcoming, he

breakfast was superb. the location and pool were excellent.

beautiful room, great food and the spa was fabulous

in the rooms or in the gym

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

the pool is in full sun all day with an area below with shade and a bar, showers and toilets

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat night which ended up with a couple of police cars driving up the plaza to tell them

there is a swimming pool in hotel as well

hotel with a pool on the roof, really cool

the pool, jacuzzi and sauna with ocean view were a great plus and last but not least the breakfast buffet with many different options let us start in the days in a perfect way

sauna and spa were both good and enjoyable

the large bar with palms, like a traditional patio, is elegant and

spa & jacuzzi at no extra cost

the bar wasn’t opened in the interior

rooms very comfortable, very nice breakfast

outside bar staff very slow. wifi iffy at times.

the location, the view from my room, the pool.

the staff is amazing, especially the breakfast staff

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

comfy bed, amazing bathroom, lovely balcony with a sea view, rooftop swimming pool

breakfast was exceptional so varied and complete that i highly recommend opting for it, as it s

size room with sea view, large hydro spa bath in room

the rooftop pool was heated, offering incredible views

the breakfast buffet has everything you can ask for

lovely pool and clean pool area

nice balcony with view of teide. they were very helpful in allowing me an early check in.

nice pool area with service as well

breakfast-very good lots of chose quiet place which i really enjoyed with my partner,nice pool area,very near the see and city center

i also seen a laundry service advertised although we didn't use it

location is very good, just opposite of lago martianes, one of most beautiful swimming pool in the world

no parking - difficult even to drop off limited spa facilities

the breakfast is amazing and the staff is super friendly

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at the

who likes massages, i can recommend the aroma spa nearby

but fix it only on another day - bad cocktails in bar - very loud

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

customer service at reception, breakfast was great value for money, very good location and vibe

central good breakfast lovely staff great barricados

gym was excellent and whole place very clean.

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

we love kids club

were excited to check out the gym since the rest of the hotel was so lovely

as for entertainment, they have mini golf (which was quite fun for 1 evening), tennis, pools

the pool area was beautiful and perfect for relaxing

the food is excellent and worth taking both breakfast and dinner options

wifi is poor in the room. works mainly on the balcony or pool.

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly everywhere i went and very accommodating

the pool is rather large for real swimming

pool was cold so i didn't swim

quality price ratio very warm welcome nice room with a balcony/seaview nice outside space and big pool cheap buffet dinner, not excellent but for the price very good and wine/water included

value for money is excellent. nice breakfast, large room with kitchen, brilliant staff.

dinner and breakfast was good-nothing special, but for the price you pay it is an amazing value

good sized pool and gym, while the food was great for the price

we arrived late due to the flight issue and she was very kind to let kids have dinner and then check in, thinking everything about customer

it has good size pool and nice surroundings within hotel territory, 24 hour gym, large balcony, kitchenette, fridge, heatstove, wide sofa, double bed, good tv with disney

but it’s possible, just be careful :) equipment in the kitchen was ok (there was coffe machine for capsules and also for the filtered coffee) there was

there is an equipped kitchen if you want to use it

only reason for 9/10 points is the quite rudimentary kitchen, which falls somewhat short of the standard of the house

plenty of space, a well equipped kitchen with one less wine glass

we had all what we could possibly need in the kitchen

the house is surrounded by pine trees, and there is plenty of space for kids to explore

we missed a playground or at least something to attract the kids to stay outside more

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

restaurant, nice spacious room, good wifi

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

parking was free, ample and easy

some facilities for kids

was reasonably clean and room service satisfactory

there is also a pool but we couldn’t enjoy cause it was

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

laundry service very reasonably priced

even has a heated pool

breakfast is good lovely coffee the food in restaurant is excellent and staff very good our 6th

there is no pool available, but it’s not actually in the list of amenities included

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

neighbourhood with use of a very good community pool just opposite the accommodation

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

nice pool & gardens & excellent breakfast

for us it was better to stay just for breakfast and rent a car to see the

that broke down (lift, jacuzzi, airco gym room) took a long time (days or even weeks) to repair

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

good location, good breakfast, friendly and clean

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

the kitchen is well-equipped and everything works perfectly

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

comfortable with great views alfonso was so helpful loved the sea filled pool as

no parking place, although it was written there are places on the street

clean room, parking and next door patisserie

hotel has parking spaces available

comfy beds, easy parking, centrally located on the island

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

excellent breakfast

breakfast is amazing

and helpful staff, lovely room and building, very complete breakfast, very good location, etc

breakfast needs more variety and the criossants need to be fresh

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is 2pm but our room was ready and we were allowed an early check in which was great

great selection of breakfast

and elaine prepared a delicious breakfast for us every morning, with great care for special wishes

we had great service from tamara - excellent breakfast

location , nice vibes , beautiful rooms , stunning swimming pool , restaurabt is great to have a drink at sunset , very nice

the pool and jacuzzi were such a fantastic bonus, adding to the overall relaxation

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

hotel and staff, we were allowed early check in for free (3 hours before) and on a checkout date the staff allowed us to keep the

you can find shops, small bistros, farmacies and supermarket right next to it even a gorgeous kids toy store

we enjoyed the pool and the gym as well

a little choatic in the cafe plus the ability to get a drink/snack by the pool would be nice

you have to book the gym. it would be nice to know beforehand.

c)

loved the spa , so relaxed. had coffee by the pool in the sun.

wifi in the room is very bad

great facilities like pool, gym, sauna,

location in a forest extensive buffet large indoor pool and sauna included in the price good

spacious room with nice view to the pool and close mountain, location excellent, everything accessible by foot or by bus / tram with a

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

restaurant phone not answered when trying to order room service

is: ask for rooms on the opposite side from the school, otherwise you will wake up at 8h with kids screaming and it feels like they're inside your room shouting at your face

didn't know that there is a restriction of 2 devices per wifi code and we're wondering if this was necessary

great location, comfortable beds, very nice cocktail bar on the roof.

the pool on top-roof could hahve been heated.

great stuff, rich breakfast and amazing roof pool

restaurant wasn’t open in the evening, and pool opening times not ideal.

the pool has nice view, room was clean, nice breakfast

the swimming pool was very nice and the bed was very comfortable

i have stayed here before and found the bar area was very quiet

the outdoor gym!!! the pool! the beds are super comfy, the breakfast is great

used the bar facilities too

room, amazing breakfast, super friendly staff and the rooftop with pool, jacuzzi and gym is also amazing

room did not get cleaned the first it dr off day until i called room service

the pool was fantastic

the bar in the hotel is a little expensive.

we were there in a cold week, but still the staff kept the doors to the terrace wide open during breakfast times, so we were freezing a bit with wind gusts going through the breakfast room

the breakfast offered a great choice and some daily variation - the pool area is nice, the room pretty large and comfy - the staff was always very professional and

good wifi

lovely pool area with super friendly staff and a little bar

bar was friendly and attractive

very good food for breakfast and good food at the bar also

wifi, old installations, sticky table, expensive, small room and they wanted to charge for an extra

great balcony, wifi, a

great breakfast. good location. wifi worked well in room. staff friendly.

late check out was a bonus

daily room service, cleaning of rooms at a high level

balcony, fridge, excellent breakfast, very good location, nice and helpful staff, safe, wifi