breakfast is included, and the view from the terrace is incredible

you'll also get a good breakfast

breakfast was good, it was the same thing both days we were there but it did the trick

very kind staff, great breakfast! absolutely worth the money :)

breakfast was very

+ supernice staff, perfect breakfast, gym, pool, clean, view. reccomended! - none

pool is a bit too small and wouldn't use it, but otherwise everything is great!

comfortable bed nice rooftop good wifi

good wifi, hot showers

the rooftop was really cool to lounge or work and the pool was clean

wifi didnt work 1 day , breakfast start at 9

that you could see from the rooftop the lake was cool and breakfast was good.location good

wifi didnt work 1 day , breakfast start at 9

location pool staff

breakfast is simple but good: pancakes, fruit and coffee or tea

the pancake breakfast on the rooftop with an amazing view was wonderful each morning

nice breakfast, free purified water, great location

breakfast of pancakes and fruit and coffee was a nice way to start every day

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

difficult to wash hands/face kitchen/gym were quite rusty/not great to use (we didn't even realise the hotel

laundry service returned quickly and smelling lovely

lovely hotel and owner was a top guy nd rooftop is lovely and little gym set up good location

good views from the rooftop where there is also a well equipped communal kitchen to be found

super pleasant - excellent service, great recommendations, superb morning sunrise tour, arranged laundry for us

to no wifi in any area

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

location is great and a good parking is included.

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for

location, super friendly owner, private parking space which was included in the price

was the cheapest accommodation in town and included a delicious breakfast

good breakfast of eggs, banana and pancakes

delicious and free breakfast

room, quiet, pleasant rest, delicious breakfast, very friendly staff i was able to rest well, i recommend

very nice experience, the staff was always very friendly, the breakfast delicious, the garden very nice and the

delicious breakfast and very central location.

breakfast is also reasonable within the price you are paying and staff was very friendly too

prepared by two lovely mayan ladies in costume, endless supply of free filtered water, use of kitchen

the view is spectacular from the top floor and best of all - there is a full kitchen so you can save if you

wifi was a little spotty and kept disconnecting even hard to get on it sometimes

beers expensive in the bar onsite

wifi worked well, especially considering the wifi usually isn't great around the lake

the bar upstairs kept blasting music the entire afternoon until late in the

the view from the rooftop bar was amazing and we had dinner in the restaurant and the food and service were

very friendly stuff. great view. kitchen

was very clean and kitchen was spacious and had all we needed

you want a room service you have to ask for it each day

nice parking lot and view

wifi wasnt great. they start cleaning very loudly early in the morning that wakes you up.

the wifi is a bit weak

staff is very nice! hot water en wifi work good enough for working. location perfect!

others have mentioned, some of the rooms are situated near the bar area, so it can be very loud

amazing staff and great pool

no room service possible

view of the lake, the pool was beautiful to swim in

energy plant shuts off between 11pm and 7am so the wifi is down/tv etc

felix is a gentleman, love the place. breakfast excellent

cannot beat the value for money - great hosts, great breakfast, beautiful garden, clean and comfortable

breakfast out of the city and then super quiet - but still nearby ( 15 min walking) easy and early check in hot

it also included a great size breakfast

relaxing place away from all the buzz. nice breakfast.

the wifi on the rooms was bad.

amazing, location, views, accommodation, staff, breakfast

breakfast was delicious

breakfast was really generous and the evening meal delicious

the amenities were great (although the pool was out of commission)

the location was good with beautiful views of the lake. the breakfast was excellent.

breakfast was great

very close to the center. had parking and good breakfast. staff was very nice

-they offer breakfast but only coffee is included, no tea / hot water

-breakfast was pretty good

m a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good (eggs, pancakes

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

great wifi

located really close to the main pier / water front where all the shops are and parking space included for our

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

they were all welcoming and helpful- we used the laundry services, massage, sauna, and airport shuttle, we

remotely, and there are lots of outdoor work stations with outlets and a very strong and stable wifi

sauna, and airport shuttle, we borrowed books from the lending library and used the guest kitchen

the communal kitchen was wonderful

(if you book directly, the breakfast is inccluded)

comfy king bed and a stocked kitchenette and little balcony to enjoy your coffee

got food poisoning (not at the restaurant) and we couldnt find anything to eat so we asked the kitchen staff if

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

new hotel called kula maya which is a much nicer hotel and we spent most of our time there in the pool and in

the heavy metal beat from the bar across the street was very loud

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

there is a bar right next door which has loud music / karaoke / open mic although it does close at 10pm the

steps away from the pool, jacuzzi, restaurant, etc

the pool and jacuzzi very clean

the kitchen was nice

i enjoyed the rooftop patio with shared kitchen there

the kitchen has no running water and is quite dirty

paper thin walls which meant disrupted sleep wifi was

the use of the kitchen was very helpful in saving costs on meals

clean, spacious room with kitchen area

beach front helpful receptionist stable wifi

pool was tiny

views of the lake from the restaurant and small pool and also from our room

luckily, the lady working in the kitchen was cleaning up an offer to make us a fried egg and cheese sandwich,

staff was incredibly, lake access was great, the free breakfast lovely.

wifi barely reaches the dorms

the view & the breakfast was delicious it really allowed you to connect with the lake!

great hostel, very nice staff. breakfast is amazing !

so beautiful to sit down at the bar and look out across the lake

breakfast is provided at a low cost and is delicious

breakfast is available but opened too late for us since most of the touristic activites start quite

there is no breakfast provided and/or available in the morning

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

room was beautiful and we had a good time at the pool

the breakfast was delicious (please get the chilaquiles)

haha the breakfast each morning was phenomenal

and the breakfast was sooo good

kitchen was not clean

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

the kitchen is very dirty

secondly there are ants in the room and bugs all over the kitchen and common area

the wifi didn't work at all while we were there

all the conversations, and fantastic dinners with them at their very unique small restaurant / bar overlooking

you can even play chess and golf if you desire

jochens cooking and bar skills will please you with the most delicious food including one of the best

breakfast was amazing every morning and dinner was so great too, definitely do it

breakfast is outstanding as were our dinners - we ate there every night

the kids enjoyed the pool

good pool and access to the lake

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from

excellent food. very nice outdoor pool. lovely paths down to the lake.

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

wonderful garden easy friendly check in good wifi comfortable bed

beautiful gardens and pool

they have a pool but it was cold at the time we visited, but we still sat around it and just put our feet in

great location, wonderful & helpful staff, lovely patio & kitchen available

the place being so awesome i wished there was a spa pool

the property lacks a pool.

the bar is a steep stair climb from the water and there is no drink service in place for guests who are

the wifi can be spotty at times

the wifi is spot on

served us room service dinner even though we got there late and the kitchen was almost ready to close

nice furnished kitchen area with patio

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

lee and elaine will let you do a load of laundry in their washer

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

the kitchen was pretty well stocked and had everything we needed

english is main language as bar area staffed by travelling volunteers

our kids (teenagers) loved the family style dinners meeting other travellers

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

yoga lessons in the morning and chatting replacing wifi were the 2 icings on the cake

went to this hostel with my adult kids and husband and we really enjoyed it

free breakfast was huge and tasted amazing

wifi very unstable

their is no eco pool

wedding took place whilst we were there and only one waitress was in charge of the bar to the rest of us guests

staff is really helpful and our kids had lots of fun interacting with them

attention , parking

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

wifi wasn t very strong in the room but ok in lounge area.

no wet bar or refrigerator

no room service at the time.

niggle, not much shade for the pool sun loungers

the property it s fantastic! gorgeous garden, pool and a beautiful view!

parking of our car was not in the hotel, but very close in secure parking, for free

the hotel offers free parking, which is a block away

the breakfast was typical, room was comfortable, and wifi was strong

hot water was strong and wifi was just okay but better than most parts of guatemala

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

everything! very clean, several activities within the hotel to do with kids.

- room service was efficient, friendly, and affordable

great location, parking right across the hotel.

the food, the view, the lake, the pool, basically everything!

the hotel was a perfect place to stay with kids, we spent our afternoons at the pool

the kitchen was very helpful for preparing a simple meal.

location amazingfriendly staff a pet parot lovely seating area hot showers

friendly staff, good location, speedy wifi, hot water with strong water pressure 24 hrs

no room service on the second day (waste bins should really be emptied every day

very clean and the staff were very friendly and helpful. they even have a pet talking parrot!!

my room was clean, shower was hot, bed was comfortable and wifi worked well

parking available

don t bother with the pool

wifi was weak

wifi was not working until i restarted the router outside the room

pool was constantly dirty, my kids were not able to enjoy it

breakfast was amazing

breakfast was fantastic

breakfast great, part of nature reserve - very cool to hike, see monkeys, walk across jungle

the breakfast each morning was healthy and delicious

wifi is spotty but this forced me to stay off electronics, which was my goal

suites have kitchen, bbq, fridge and balcony

only the fact that the pool was closed by the time we stayed there.

the bungalow, the pool

we thought it included breakfast

good wifi too

there was a safe in the room and wifi as well

it has private bathrooms and a great wifi connection

wifi signal was weak

was very nice and helpful with any request from laundry service to transportation

poor wifi

have laundry services onsite

friendly staff, off street parking, clean rooms, hot water

the wifi didn t work well in the room

location is close to where to take the boat. friendly staff. free parking.

we got our laundry done here with a 24-hour turnaround

the breakfast was served rather late at 8 am and not before that

also breakfast included for the price was amazing and very yummy

free breakfast

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included

loud music at night from bar above

lovely pool

no ac in rooms, pool wasn t available

wifi was a bit slow and kept dropping out but that may the case for the whole area.

the water in the pool was very cool, almost cold

large room with balcon quiet at night good place for family with children pool

wifi was not good, a lot of loud noises from dogs on the street.

wifi was good in the room

you are traveling in a car, the road is very extremely narrow, so that means you have to pay for parking and

narrow street & tight parking. lots of neighborhood dog barking in the night

the breakfast was great and the wifi was good enough for a skype call

breakfast was delicious

comfortable and quiet. breakfast was delicious ud83dude0b

good wifi

great breakfast

the breakfast was delicious and included for us

parking far from hotel

clean, comfortable with a good shower and excellent wifi, this was excellent value for money.

parking. it was difficult to get the car down the narrow road.

it wasn't quiet, i never found the wifi password, loud neighbors.

parking is included on site, but the path to the hotel is very narrow

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

hot shower with great water pressure nice kitchen facilities both on ground and third floor easy walk into town

staff, two well stocked kitchens, decent wifi

the roof terrace and kitchen were great and the staff were friendly and helpful

little family run hotel - clean, super nice, cute rooms and a clean kitchen

breakfast in the morning was delicious, and the staff were all incredibly friendly and helpful

the hostel is very quiet and has fast wifi

i don't know about the pool, i didn't see anyone in it and didn't have time for it

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

breakfast was filling and in a very nice courtyard had an entire room for myself with balcony the

wifi for room 303 was not working or atheist the given password didn't work

we were allowed to use the kitchen downstairs to make food before we left which was amazing

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities

shower was lukewarm and the wifi was slow

rooms are described as having a kitchen, but some are just kitchenettes

the bed was very comfortable and the equipped kitchen was a big plus

the apartments are cozy and the kitchen well equipped

spacious room (as there was a bedroom with adjoining kitchen/salon), for an affordable price

really nice staff, lovely view, well-equipped kitchen.

the hot pool

this hotel is a great place if you are interested in relaxing for an afternoon by the pool or in the courtyard

laundry service, very expensive.

we booked for 10 adults and 7 kids only 10 adults were covered for breakfast had to go to the front desk to

restaurant with high quality food and drinks, and the thermal pool absolutely stood out, the kids particularly

the spectacular lake and mountain views and the luscious gardens set with a solar panel for the pool and veg

the waiters and bar staff were efficient and the gardeners did a great job too

garden, the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast,

we were super pleased with our suite, the food in the restaurant, the staff and the pool and gardens

i liked the suite a lot, because it had a fireplace, a little living-room and a huge bed