the wifi in the room didnt work, parking wasnt easy

staff were friendly, everything was spotless, the bar area and breakfast area looked lovely

parking was a huge plus, free and plenty of spaces on a saturday night, and the car park is hidden

little parking

lady made me wait with 5 kids for 45mins -

problem giving us a very early check in after a long flight

clean, very polite friendly staff, room service food was nice and reasonably priced

very close to my course. very quick room service. very friendly staff.

wifi not great, paid for upgrade but still rather slow for uploading photos (for my job) (+)fast wifi, helpful staff, comfortable rooms (-)the wifi is very poor (+)location wifi ok (+)overall it was ok. but nothing exception. thank you for the free wifi which was good for work

was my 30th birthday, the team arranged a surprise in the room of 2 free drink tokens for the bar and chocolates

good parking facilities away from busy roads

location, ample spaces / safe parking

very quiet location and loads of parking areas

the wifi wasn't working.

we had a lovely bar meal as gilbert's was closed due to the date of our stay

great staff and really great restaurant and facilities for kids

was spotless, staff were great and accommodated an early check in

great breakfast, great little gym and comfy bed

traveled with my kids (4 and 2 years old)

value for money especially as my daughter ate for free,so much choice even for the fusiest of kids,the buffet cooked breakfast was perfect

comfortable room, great staff, lovely breakfast included

well-appointed shower room, good wifi connection, extremely convenient for watford junction station

hotel allowed us early check in

allow early check in cons 1

we were given a very early check in after a long flight and it made a huge difference to the start of our holiday

gratuity added to bill in bar without a word !!

r the harry potter tour) and good breakfast, even for us vegetarians

kids loved the waffle/pancake machines and mum loved that there was a selection big enough to

kids loved the waffle/pancake machines and mum loved that there was a selection big enough to

lunch time bar food, fairly slow and expensive !

the bar menu is limited, the glasshouse is extremely expensive

o many people, facilities not big

really great entertainment for kids

the upgrade was amazing just slightly disappointed that we couldn't take our son in to the spa pool

beautiful grounds and wonderful service the spa was fantastic

and accommodating, it was great to be able to use the gym and pool whilst there and having free room service was great given that we had a baby with us

comfy rooms and superb facilities, especially the state of the art gym

the gym and pool/spa were excellent

there were plenty of towels and bins and there was free wifi

such a comfortable stay for work , had a holiday feeling about it with spa and restaurants/bar

wifi can t reach the first floor, i had to buy extra data for my travel.

wifi was not working.

staff, room and breakfast and convenience of parking all first class

early check in with parking was a bonus as we could park the car, drop our bags in & spend the

improving wifi

could do with a bit of background music in the bar area

parking was not close to entrance

we ordered room service and the food was really good we all cleared our plates

no ev charger point wifi not great trying to be eco with no room refresh and give a voucher for a drink but then

tv & free wifi

all good as usual. made use of bar and restaurant this time

the staff was amazing,and the breakfast was just the perfect selection

great value for money highly recommend great bar and restaurant offering amazing

breakfast good. location excellent

breakfast was very good

facilities, pool room was lovely and big the bath tub was lovely and relaxing

loved having the little veranda so the kids could go out and have a run around

was nice having a beer outside with my lady and the kids enjoyed playing tennis and using the treadmill in the gym

iliked the pool andjauczzi

decor in bedroom, reception and hallways stylish and welcoming, grounds are stunning, ample parking

poor wifi

the location is ideal with parking right outside but also good road links and the hotel has lots of character

had to run my room service order down to reception on a piece of paper as they weren't answering the phone -

comfy bed and a guide for the tv, free wifi, free magazines

grounds, easy stress free parking, right at the front of the property and hotel, easy check in with a very friendly gentleman

maria at the bar on thursday night was a realing star as some guests got a bit merry however she laughed it all

the best hotel wifi ever

of food, the staff where all friendly and helpful, they serve lovely food and have a bar, the gym is a good standard, i would recommend

no room service and ice machine constantly not working

gym facilities could be improved

fab room all toiletries and extra towels hotel bar and food all in one place car parking have

due to my work i needed an early check in, this was arranged prior to my arrival with a smile and can do attitude

still a bit run down. wifi was slow.

room was very cosy!! staff were excellent!! both breakfast & bar food were exceptionally good!!

is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained

we had three kids under 5 in the car all desperate to get out and so we arrived, parked and went to reception

the corridors were always loud, usually kids screaming or people talking

17

the hotel has a few little touches to reflect this which would be great for those travelling with kids

i only filter on free wifi and air conditioning for hotels in europe

breakfast was also great loads of

wifi having decent size tv screen close to tube security at lifts good breakfast little biscuits in

location was perfect for sse arena and the room was fantastic with 2 kids with me.

and laundry service is a bit more expensive than out of the hotel but that's usually to be expected

it s very clean. the breakfast was great.

the hotel also has a gym & swimming pool for guests to use

the pool was open

was fresh and delicious the pool and gym facilities were good my room was cosy and clean excellent location, loads to do around

everything was ok, i didn t check the spa i didn t have time

gym and pool facilities were good

the garden , outdoor dining and the glass windows from the restaurant/ bar overlooked this well maintained garden

excellent breakfast. free ev charging

close to my mother s house great bar with excellent barman

good characterful property with modern comfort. good car parking facilities.

mor parking space especially on saturday nigh

arrived early wife 8 months pregnant and booking at warner studios for 3pm requested early check in - on

was a good size no issues parking

breakfast had everything kids loved the chocolate

perfect location by plenty of bars and restaurants. ideal for night away from kids!

good wifi, painless parking, nice canalside

staff awful was no wifi no breakfast offered no bath towels one hand towel for a family of three

the wifi password is nt displayed in the room

great wifi superb room very comfortable bed very clean great tea and coffee facilities

very clean and modern. polite staff and good wifi

great position, excellent staff, quiet room, late check out, cooked breakfast (no bacon)

comfortable and spacious rooms; great restaurant, good gym facilities; lovely staff

made us leave the gym at 11 on our checkout day

room service was excellent and so was the breakfast

the pool is very clean and has a sun terrace to sit outside and with a drink or just to relax

breakfast was fantastic

we traveled with the kids and reserved two rooms

business lounge service was really helpful to get some separation from sleeping kids and myself while i need to do some works

lovely hotel breakfast was lovely staff where really nice ud83dude0a

reception and room service the room is clean and tidy the bed is comfortable

had no record of my booking at 11pm and when i eventually got the room keys and dragged the kids around there was someone already in the room who called my child a c**t

kids loved the pool

good to have wifi, loved the club lounge

hotel is excellent, lovely spa & pool

no floats for kids in the swimming pool

staff were very helpful at all times, breakfast was amazing with so many options

stay was superb, the gym onsite was brilliant, staff were friendly and helpful, the breakfast choices were great, and

you wanted a bit of toast or something more also near was a cinema/nandos/tim hortons/burger king/gym

ere was two of us so it was abit awkward) - wifi could ve been faster

room service would of been good

tv and wifi excellent

the location outside of the city centre but so close to train station, free easy parking

wifi wasn t so great once in the room

parking. overall it was not that bad.

in reception after a long journey to be greeted by noisy kids high on a party, getting fractious with their stressed parents

beautiful rooms lovely fresh cooked breakfast and free parking

from the hotel, there is a beautiful playground which is an asset for families with small kids

the wifi did not work.

bed very comfy and good size. breakfast very good. very good size smart tv

breakfast was excellent, plenty of items to choose from

i liked the breakfast, the free ev charging facilities, the price is somewhat reasonable.