for wonderful darkness, lots of electricity sockets, lights, space, clean, comfortable bed, good wifi, hot shower, good soundproofing, close to metro/tube, 10 mins walk to ealing broadway, big

was great the staff were pleasant and very helpful the place was clean i enjoyed the gym

please could i shout out to mahesh for giving us our arrival cookies, organising the breakfast and giving us extra bottles of water

breakfast was very good value for money

friendly and helpful staff, who helped to change our room into a twin for our teenager kids

bar with drinks and limited menu available for late snacking

wardrobe , good selection of food for breakfast , fresh towels and toilet rolls left out , good wifi , friendly staff

no laundry

quirky touches laundry room with iron. 10 early check in suited our needs :)

great breakfast and comfortable bed

parking. overall it was not that bad.

room, bed, room service dinner and free room service cooked breakfast were all of excellent quality and

location for the purpose of the visit, excellent friendly staff, fee parking, free wifi and a nice pub

warm welcome, easy parking, very clean and comfortable room, delicious room service meal

very nice breakfast room is bigger than i thought there's kids playground

close to the train station breakfast was good the bed was pleasant wifi connectivity worked fine

there is no room service available which would have been helpful as we arrived late

the only down fall was we had to go and collect our room service

breakfast was better than expected, otherwise pretty standard

far away from wembly cost us 23 in a taxi no late bar after concert it would have been nice to have a drink in the

wifi not working properly

the staff were very helpful including bar and restaurant. c

kitchen it's no open until late, so no chance to order room service, i have arrived very late from

of room service food after hours

at the desk were excellent, room service dinner/breakfast/late night sandwich was prompt and really good quality

the rooms aren’t soundproof as heard kids next door shouting

staff are really friendly and make a fuss of the kids

brand new & modern, plenty of interesting control panels for kids (12 year olds)

i liked the fact there was parking and a gym available, the room service was quick and they accommodated when i needed early check-in

wifi in

clean. had a good kitchen, very spacious. two beds. good quality sound on the tv. no complaints.

the kitchen is not fully equipped, missing day to day things

which was a bargain) plenty of room in the apartment which has brand new facilities, including a kitchen with kettle, toaster, microwave etc

due to short notice booking, but we did not have breakfast

the towels wasn't big enough for the children let alone the adults the items that was classed as breakfast included wasn't great

could have had wider breakfast buffet selection

good breakfast/wifi was good and easy to access

wifi log in is a complete and utter pain

london) bus stop, great helpful staff, excellent customer service mentality, smart tv and free wifi

the bar could do with a few extra snacks. as the variation is very minimal

kids double bed and pillows were a little uncomfortable

rooms air conditioned and free wifi

gym have a lovely view and the staff fantastic

perfectly located with excellent access to the tube, the room was very spacious, and an excellent breakfast with a vast

lovely and clean frieny staff good size room and lovely breakfast

was the same no on-site laundry front desk could have a list of restaurants available in the

breakfast fabulous. staff very obilging especially simon

employees, great breakfast, great location

the lack of self-service laundry facility

breakfast time in weekdays but still acceptable

it looks like a world class with great decor and a beautiful pool

and great with the kids room was modern and had everything that was needed for a comfortable stay

the hotel gym is small but modern and has everything you would need for a quick workout

pleasant stay. nice swimming pool. gym is also compact.

spa and pool at your leisure

and francesco in the hotel bar were great

gym could be better equipped

we enjoyed a snack in the bar area

and tidy, marvellous experience , very nice food , very kind staff and very helpful, excellent room service

gym was a bit poor, heating not working there, remote control didn't work, no music

beautiful decor, friendly service, secure parking and amazing breakfast.

b with rooms) is ideal for visiting kew gardens, on bus routes and has off street secure parking

secure parking under the hotel was a real bonus

at's a winner for me), one of the best breakfast's i've had

we gave up trying to get a room service breakfast when it was made clear we should've booked the night before

having to find staff to pay for snacks etc and to ask about the room service

however, if you don't feel like venturing out, the food that was being served in the bar looked pretty good, and judging by the breakfast buffet, is likely to be a good choice

late check out was readily granted upon request

the bar and restaurant area was really nice and the breakfast was great

clean comfy bed and rooms helpful staff even gave us a free late check out on a sunday had a snack and a few beers

fab room all toiletries and extra towels hotel bar and food all in one place car parking have

due to my work i needed an early check in, this was arranged prior to my arrival with a smile and can do attitude

still a bit run down. wifi was slow.

room was very cosy!! staff were excellent!! both breakfast & bar food were exceptionally good!!

is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained

breakfast a little late for working people

location is great, for the price we paid getting breakfast included in that was awesome

the wifi was virtually nonexistent

there was a plentiful breakfast, i was very satisfied.

no given code for wifi or given tea/coffee, despite having a kettle and sugars in the room

spa complex, gym, spacious, comfortable rooms with balcony and tv installed in shower cabin

all facilities, in particular the restaurant, the pool and the room.

room, breakfast, staff, surroundings were all excellent. very helpful arranging a taxi too.

room service was also amazing when needed and the hotel was so gorgeous

the clean beautiful, spacious rooms

early check in available, near the train station

we enjoyed the swimming and spa facilities as well as the rooftop bar

nice location shops and food nearby. staff are fantastic and so is the room service.

location staff were friendly and really helpful, loved that it had a pool, gym sauna and steam room

early at 930am, requested early check in as tired after 14 hours flight, was rejected, despite

to wembley stadium greeted with glass of prosecco comfy bed and pillows nice bar on 9th

great breakfast with lots of choice

would've loved more room service food menu items.

for us, it was okay buin case f anyone has kids, they would have problems

and laundry service is a bit more expensive than out of the hotel but that's usually to be expected

the kids loved the daily mini pancakes for breakfast.

tv volume set too low at 12, with kids on their mac books watching programmes no way i could hear the tv

and gym were not accessible

location for solo travelers, they even allowed an early check in when i requested

excellent hotel gorgeous spa amazing food delicious cocktails

staff were so helpful, check in process was smooth, complimentary wifi and spa use, happy hour when we arrived, glamorous decor

room a little small, so with kids becomes cramped.

walking distance to the station, only 7 minutes. nice big bar out the front.

were very accommodating with an early check in and holding our baggage for collection the day after

without us even asking- changed to a bigger family room, extended our parking, even gave the kids a pack of

to explained that i maybe looking for a early check in due to me having surgery

information about spa/ gym that was on site

fab location excellent breakfast

breakfast

machines in the gym isn t working. please fix them or replace. thank you!!

rooms were clean and fresh and had good amenities including the bar area downstairs and a great breakfast

would have appreciated a more clear message on how to dispose of the trash when we don't request room service

was tattier than i anticipated, we were in a basement room, no natural light, by laundry facilities the room smelt strongly of disinfectant although wasn t overly clean

having two small kids, the window view can be great for short term entertainment, like counting buses

the photos of the breakfast bar are not accurate

walls are paper thin, a room nearby us had a phone vibrating which kept waking us and the kids up

was a large group of spanish kids staying at this hotel

great location and the best hotel breakfast i've ever had

was a large group of spanish kids staying at this hotel

and accommodated all my requests -i was extremely happy to be able to take advantage of the late check out as i had some work to do in the day

good wifi and very quiet on the 4th

was close to the eventim apolo, the staff team was so friendly, they helped us with early check in without charging us any fees

breakfast was simple but coffee was good, wifi was good, location was near to markets and parks

wifi was good in working

wifi internet was good, breakfast was also very delicious and staff was very professional staff

staff, fresh and simple breakfast, wifi was good in working, great facilities in very affordable price

wifi worked well in the room

the staff, clean room and the staff accommodated an early check in for us which was super helpful

helpful staff, early check in was appreciated

the wifi was not up to my expectations for heavy downloading otherwise all the rest were excellent

there is wifi in the rooms, the bed was so comfortable, the bathroom was huge

the desk was good for working at for a couple of hours and good wifi

the tea in the room is organic, super tasty cookies offered, and healthy drink in the mini bar omg like there is kombucha

room service was extraordinary

the phone number for room service didn't work and the app can only be obtained with a uk app store account

room service was faultless, food was also amazing and beds super comfortable