poor wifi around the

the bar area was lovely and served a good selection of drinks and snacks

although the hotel does not do lunch and evening meals, we found out on the last day the hotel bar does pizza

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service snacks and foods that could be ordered

breakfast room service & food lovely

the swimming pool was beautifully clean and felt very 'spa like'

beautiful breakfast in bed made it really special

much the property but service, we thought it was a little invasive for the staff to go around the pool and tidy up guests towels and robes while they were in the pool and their belongings were

room service cheese platter was very disappointing

from arrival, rooms, restaurants, bar and spa was amazing

wifi and phone did not work

bed, clean/good sized rooms, helpful staff, good evening meal selection, great breakfast

fab breakfast, kids favourite and love the pool

the staff are extremely friendly, the hotel restaurant and bar areas are lovely and the rooms are

breakfast was excellent great choice, all fresh food and kids ate free

tour coaches there was always a sufficient number of staff available the morning breakfast and bar staff members were very cheerful, which made a nice start to the day

nothing bar the paper towels in the gym ...

finally there was free parking and the hotel is just a short car journey to the motorway, st

kids running along our corridor trying to get into our room.

great stay, great little gym

lovely-great comfy bed and great swimming pool . fab breakfast

we had room service which was lovely

didn't have breakfast, but for dinner we ordered room service, meals and service was excellent

the bed was comfy. loads of parking for larger vehicles.

bed was uncomfortable, room was tiny. tv in room didn t work wifi wasn t great.

late check out

easy parking early check in for a fee

were lucky that this was a quiet time of year and there was parking available in the rear of the hotel

perfect location by plenty of bars and restaurants. ideal for night away from kids!

there was free parking and a complimentary breakfast which was nice and fresh

bed was extremely comfortable perfect for what we needed staff when we came down for breakfast very friendly and helpful wonderful visit would come

wifi was a little slow in rooms but not really important

wifi was working poorly at times

staff, food was lovely, clean comfy room, great facilities

con in room 1, wifi, rainforest shower, tv with streaming services so could watch netflix

really friendly ,spotless clean ,breakfast 1st class

comfort of room and excellent breakfast

you had to pay for wifi

hotel is great, good room, good location

disappointing when the kids have devices they would like to use

any no sheet on the single bed the tiles in the bathroom floor was all cracked so had to keep the kids away from it the windows only opened a tinny bit rooms were so hot, the lady who came on the

had two kids with us and was just hoping to not fall sick and desperately waiting to checkout the following

gym was out of use could do with a little spruce up

in the early evening of our stay my partner became very unwell

staff extra friendly and gave my frazzled and exhausted kids a chocolate bar which was a really nice touch

wifi was not great in my room in particular but the team went out of their way to ensue i was

breakfast had enough choice and restaurant and bar were very good

the hotel is quiet, very clean, helpful staff, working wifi and air conditioning, excellent breakfast

location close to train station breakfast rooms were warm and very comfortable

comfortable room, great staff, lovely breakfast included

, bright & safe environment for kids

basic room, breakfast was good and staff were really friendly and helpful and even gave us a late check

and 2 years old)

great breakfast, great little gym and comfy bed

kids eat free which was an unexpected bonus

5) had so much fun for the amazing activities over easter weekend, as well as playing in the kids pool and driving the mini landies

poor choice of restaurants bar food and drink was appalling.

excellent facilities, good parking. buffet menu was better than expected. service was excellent.

engaging our baby -the mini landies experience - no wonder it's their most popular activity for kids, so cute and fun to drive her around the woods

-the children's pool open daily 10am-6pm

we struggled to access the wifi

rooms great for working in and wifi good

quite, clean, large room, friendly staff and good parking

parking right outside our door to our room. ball room.

wifi is a non-starter

all the staff were polite and helpful. the ladies on the bar were amazing, even at 12.30 am.

for head office, as feel the executive rooms need a warning of subject to availability for early check in

great hotel bar and friendly staff

problem giving us a very early check in after a long flight

clean, very polite friendly staff, room service food was nice and reasonably priced

the only thing was that the wifi wasn t great.

location, it was extremely clean and a great parking spot

disappointed that the restaurant and in particular room service is no longer available .

the room service wasn't open till later,their either didn't have air con or it didn't work, the room

great room, clean and very friendly staff, great parking and easy to get around.

the staff are very friendly and welcoming. very clean hotel. a lovely breakfast

the wifi was good.

kids running up and down all night screaming couldnt sleep

gym/pool facilities are under remodel however was still open for use

lovely breakfast.

gym and pool facilities are incredible, so good i joined a village gym near home the next day and cancelled

those who need internet access don't have to worry - reliable wifi guarantees you can stay connected with ease

the pool too noisy at 6:45pm with kids playing about so couldn’t swim lengths without being

i was told i would have to wait an hour and a half for room service for food and so we had to leave hotel to get food

great room and bed, and pool and gym added

nothing. great staff. very comfortable room. lovely food & room service

lack of gym equipment

wifi in the room and when i called reception to help there was no answer

room service meal was generous size and delicious

room service menu was limited shame the kitchen could not do something different for our stay

clean room, great bathroom, nice view of the canal, great breakfast, lovely staff and free car parking

quiet location. free parking. free wifi. clean and staff were helpful.

comfort, price, included parking and wifi

free parking

to get an early check in

location, ample spaces / safe parking

behind the bar was so helpful and polite on checking in angela receptionist went out of her way to be helpful

parking is ample

balcony view over garden and fast wifi

wifi was a bit slow but it really didnt matter that much

wifi could have been a bit quicker but still ok

was still super ok the only thing i didn't agree with was the very expensive bar drinks i paid 50 pounds for 6

gym facilities could be improved

comfortable accommodation with kitchen and 24-hour bar for end of day relaxation

no room service and ice machine constantly not working

wifi access was good

wifi good and space to work in reception area

lovely bar and restaurant area

breakfast room service

good wifi and gym

e reason i've booked the place) very clean and good wifi

assisted us with early check in and late check out as our flight was later

the staff were also so friendly and great with the kids

wish breakfast was included or cheaper, or free for kids.

few noisy neighbours who thought letting their kids play in the corridor for an hour was acceptable at 10pm

room service staff was inconsiderate at 7 am, shouting in the coridors, shuffling trolleys and

breakfast had little to choose from.

they offer breakfast starting at 4 a

moreover, value for money for the late check out and breakfast included

were room service food trays and a bag of garbage in the corridor overnight, i'd expect the staff to

note is there was only one sachet of caffeinated coffee and one decaffeinated - parents of young kids who are flying early in the morning really need their caffeine

superb customer service. no problems with early check in and late check out.

room service was good, lovely hot shower, good aircon , pleasant staff

asked on checkin if there was room service, told yes, called from my room for it and told i didn t have a card on my room, so i

kids bed was a folded caouch which was a bit uncomfortable, but for an airport hotel it is quite

location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very well soundproofed and quiet

no password or complicated login system for wifi

location. room. breakfast. wifi. quiet inspite of being next to the airport.

breakfast was poor

convenient for mid stay car park. excellent breakfast, friendly reception staff

room and breakfast and wifi all good, hotel looks fairly new

i really enjoyed my stay with friend and her kids

the wifi kept dropping in the room

best equipped gym i've ever seen in a

awesome, great variety of choice for breakfast, which the kids loved, and non dairy and gluten free options available on request

the location was fantastic, set in acres of beautiful countryside with plenty of free parking available

oldy worldy family run, customer focussed hotel, with real keys, dial in to reception and room service

food and room service top quality

wifi, broken ironing board, broken waste paper bin in the bathroom, broken toilet handle

room and grounds were excellent. restaurant and bar were spot on and food was grest

room was very quiet and bed was comfortable bar area was cozy and

wifi was good too and overall what you pay for

rooms very clean and had all facilities, such as towels, tea, coffee, tv and free wifi

close to city centre, lot of restaurants nearby, free wifi at the hotel, excellent staff who were very polite and supportive

bar runs till 5 am ,

in morning by drunk people knocking at your door and pissed ain t the one when you got young kids and for 109 a night joke

great location. lots of parking. friendly staff.

we left at 5am and the majority of the breakfast bar was out apart from

night that we arrived the restaurant menu was available on the bar but when we ordered food most of it was not available was a bit

was chilly in the bedrooms at times, also sitting in the reception/lounge bar area was very chilly and did, in fact, stop us from having another nightcap

be served in the restaurant until 11am not 10am as it was a sunday i was told i could eat in the bar but definitely not appealing so decided not

niggle was i couldn t connect to the wifi in my room but i didn t really need it desperately

lovely bar, parking next to hotel was included. wifi and breakfast

very friendly serving staff. perfect location with parking

friendly staff, with good service in the restaurant and bar areas

staff friendly, clean hotel with parking in front of tesco

wifi was not working.

free parking which is always a bonus

large tesco right across the road and the free parking on hotel grounds is always a great addition in

wifi can t reach the first floor, i had to buy extra data for my travel.

room service on sunday we had to ask for this to be done, the outside area was not cleaned up for

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a travelling family

the laundry room and microwave room.

i used the gym as well

gym, great breakfast, lovely staff