shower in the bathroom was difficult to control and the wifi complicated to log in - this should be

vid restrictions apply)

in a lovely location with parking right outside the property

free parking was a bonus

ideal for my location to the office, nice big room, and the gym itself is ok to use.

always enjoy my stays here and i will be joining the health facilities to use the gym for further

spa a little busy but then it was saturday afternoon but feels just like a leisure centre not a spa

the pool too noisy at 6:45pm with kids playing about so couldn t swim lengths without being

the decor downstairs was great and the area is great for kids-cinema style seats in front of large screen and table football made it relaxing for adults

room, excellent leisure facilities choice of meals limited between two venues bar or restaurant but both provided good

there is no room service and the basic essentials cost extra

need to rdgister to get the free wifi

always on their phones and gym was not worth dedicating a room to it

did not like the fact that there is a service charge of 3.50 for room service.

room service was very good

the corridors were always loud, usually kids screaming or people talking

reception on arrival from mohammed - was upgraded to a room with a gym

there was nothing in the room about room service or any hotel information

beyond expectations. excellent gym with great equipment. staff really friendly

we had three kids under 5 in the car all desperate to get out and so we arrived, parked and went to reception

enjoyed a drink in the bar and sat in the l9vely

the wifi wasn't working.

we had a lovely bar meal as gilbert's was closed due to the date of our stay

wifi was a bit slow but it really didnt matter that much

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

the wifi worked fine in the bar area but in my room it just kept saying there was no internet connection

helpful staff from reception to the restaurant, even our kids commented on how polite and helpful the restaurant staff were

wifi didnt connect properly

did not like the fact that the wifi was only for browsing as my children wanted to watch netflix and it was assumed that this

helpful staff from reception to the restaurant, even our kids commented on how polite and helpful the restaurant staff were

both the open and secure wifi kept dropping.

wifi works a treat and it has a tesco opposite for bits required

large tesco right across the road and the free parking on hotel grounds is always a great addition in

very good location in harrow with good parking area

has free onsite parking

wifi connection used some marketing strategies i didn't like

staff were so welcoming and friendly, everything from check in, to price, 24 hour bar and snacks, very comfortable bed

it is embedded in the south mimms welcome break area so lots of food to choose from as well as room service from the pizza express attached to the building

first the ive paid for wasn't cleaned when me n my kids was given the room key it looked as if someone was was still in the room a travelling bag was

would of felt more comfortable if staff and customers were wearing

for head office, as feel the executive rooms need a warning of subject to availability for early check in

food and drink was very expensive for what it was and i think the 5 room service fee is extortionate on top of that

was my 30th birthday, the team arranged a surprise in the room of 2 free drink tokens for the bar and chocolates

the room service was really nice and quick and upuntil 10 or 11 pm they have the full restaurant menu

room service was average sandwiches we ordered by room service were incorrect and off poor

was perfect for bus to warner studios breakfast - especially coffee was perfect for me great gym

was a quick visit to see a football game and as a result a very early flight

requested late check out as it was new year s eve and was told they were not allowed to give anymore late

gym has been moved and is half the size it used to be

had emailed weeks before and telephoned several times to arrange an early check in time, i usually use holiday in express where this isn't an issue, i fully understand

easily accommodating 2 adults and 3 kids

lady made me wait with 5 kids for 45mins -

location, it was extremely clean and a great parking spot

big, large comfortable bed with seating area and coffee table with coffee/tea kettle facilities wifi was free in the hotel the lobby/bar area is very modern very close to the high street 5

no sausages, under cooked bacon, scrapes of scrambled egg and cold beans , it was that bad my kids told me to ask for a refund

the hotel is quiet, very clean, helpful staff, working wifi and air conditioning, excellent breakfast

saied was very helpful in organizing our early check in

location close to train station breakfast rooms were warm and very comfortable

breakfast was fantastic

good wifi staff and food

arby tube), parking available, wifi working without issues.

the kids loved the daily mini pancakes for breakfast.

breakfast choices and free for kids

the gym is also perfect

great little gym

the pool was open

up to the sky bar for a drink but was a band on which was far too load so didn t

small swimming pool

perfect location, early check in, large spacious room

easy access, great swimming pool, gym, steam room and sauna

parking

regal was very convienient for our work with off road parking and a great selection of restaurants just up the road

clean and has everything you need including free parking

parking wasn't a problem, free on the hard standing outside of the front of the hotel, very warm

good location close to wembley with parking

wifi didn't work in our room

i stayed in the cosy room and had no wifi

grounds with ample parking

om service), but these things happen and the matter was handled very well by the reception

oldy worldy family run, customer focussed hotel, with real keys, dial in to reception and room service

pretty loud noise from the bar next to the hotel should ask the hotel before the booking, if they can prepare a room less

fi) was fast

wifi is for charge.

bar on the first floor and location in common are not very tourist friendly

the tv signal is clear, loads of channels to choose from, internet

kids shouting and screaming in the pool in the late afternoon then weights clanking in the gym in

was a lovely hotel , kind staff , food , room bar great

the swimming pool and gym were available to use

we came to listen to listen to the irish music night but alas that is no more, however your barman in the crown pub tino was fantastic, he gave us loads of good local info - he was very

the breakfast was excellent and especially the porridge i had lunch in the bar restaurant and again the food was delicious

the swimming pool was beautifully clean and felt very 'spa like'

room service was excellent and so was the breakfast

kids only allowed into pool 8-10am and no late checkout available

wifi connection a bit dodgy but it wasn t a problem for me

room service was particularly good, much shorter wait times compared to any other hotel i've stayed

facility for kids, the welcome information while checking in by the staff is amazing

engaging our baby -the mini landies experience - no wonder it's their most popular activity for kids, so cute and fun to drive her around the woods

o many people, facilities not big

dinner and breakfast were amazing

this place is great for kids over the school holidays. so much to do and with such lovely staff.

ev chargers larger car parking space

parking was not close to entrance

the bedroom we think the wifi booster was on the ceiling which made the room very light at night so it was hard to sleep, as

fantastic pool

we used the pool area prior to check in as we arrived early and reception even supplied us with fluffy white

very bad room service

breakfast because was included and i didn’t got egg or some kind beans toast .

the staff was amazing,and the breakfast was just the perfect selection

on the downside, many people commented that the wifi was not great

stayed at this hotel before - about the wifi nothing changed: wifi is terrible

let me have early check in as i needed to be ready by 2pm

wifi is excellent speed and great for streaming

due to my work i needed an early check in, this was arranged prior to my arrival with a smile and can do attitude

wifi free and strong everywhere in the hotel

efficient staff, good sized

there was a plentiful breakfast, i was very satisfied.

breakfast was simple and

breakfast was yummy

no given code for wifi or given tea/coffee, despite having a kettle and sugars in the room

breakfast was just enough and better than most hotels

are room was well situated next to the gym which my partner couldn t fault

room service was dear and i was charged 9 over

close to brunel where my kids are

good gym by normal hotel standards

nice 24h gym and good food in the restaurant.

early check in available, near the train station

the kids loved the breakfast

the breakfast buffet was great - lots of choice, everything was fresh and tasty and my kids especially loved being able to make their own fresh waffles

very friendly, excellent breakfast ud83eudd5eud83eudd5e lovely waffle maker, bar open late, rooms so modern and clean

great staff, great wifi.....nice and clean

also, because our room was near the gym we were kept awake on the first night by someone using the exercise machines - maybe close the

wifi is so good, reception service is perfect, nice staff, best room in london

bathroom dooor being sliding is not good with kids around

the gym was well equipped with modern machines

lovely staff, clean and stylish room, big bed, good room service, good room cleaning

was breakfast was great during a pandemic in comparison to other hotels

poor wifi around the

wifi was terrible

breakfast room service & food lovely

free wifi

although the hotel does not do lunch and evening meals, we found out on the last day the hotel bar does pizza