reachable to underground & railways station south ruislip 2-housekeeping 3-free wifi 4- check in:check out

efficient staff and excellent location only a 15 minute walk to ruislip maori where there are bars,shops & restaurants

breakfast is what you would expect for a continental breakfast

breakfast was very good

love the bar area here.

the wifi password is nt displayed in the room

great position, excellent staff, quiet room, late check out, cooked breakfast (no bacon)

great wifi superb room very comfortable bed very clean great tea and coffee facilities

parking, free wifi, free breakfast, staff was really friendly and nice to the kids, large room and ensuit good

very clean and modern. polite staff and good wifi

lady at breakfast was jean watts at 86 years old what a star cant wait to get back staff great very helpful

breakfast, good food all round, nice bar area

nice bar and food

the breakfast was plentiful and cooked fresh to order

quite in the countryside excellent private parking room , for the price top rate 9

limited options for dining with kids and pricey.

gym small

the rooms provide all the amenities i need; free wifi, in room safe, all fixtures and fittings are in good or new condition

min before we got our dinner: a mini pizza and salad, which was rough with two hungry and tired kids

the breakfast was exceptional and there was plenty of options and we thoroughly enjoyed our stay

wifi was a little temperamental.

drinks at the bar were not overly expensive

clean, complimentary quality toiletries, room service if required, free wi fi, room quiet at rear and my car parked in sight

for london, the staff on reception and bar were very friendly

the second night the next door room were continually shouting at each other, kids screaming and doors banging until 4am … started again at 6

for over night layover, especially with kids

food in the restaurant is reasonably priced and nice, includes a kids menu

how refreshing to walk in, have an easy check-in then relax a few minutes at the bar with a pint to end a rotten day

had to have 2 rooms but the bed allocation meant all of the kids in one room unattended and down the corridor

nothing major. in the gym the treadmill should face the tv if possible.

i liked that there was decent prompt 24 hr room service and the hotel is convenient to heathrow

was an overstay on the way back from a trip, we had 3 kids, and was comfortable.

beautiful rooms, a wonderful spa and lovely helpful staff

breakfast free local bus

had a late night flight out of heathrow and the hotel allowed us to have late check out at 3pm for no

a hotel service, is actually run by the airport and is paying

lovely staff at the evening restaurant and at breakfast

there was even a little gift pack for kids

we were given a late check out free of charge lovely breakfast

room service and breakfast.

could have been a bit clearer at check-in, that one had to go next door to the holiday inn for a bar and

had a self laundry as well

great value, lovely room, great bathroom, nice breakfast, late checkout

the room service wasn t available as it usually is which was disappointing

the laundry was good but only without the detergent...we have to shop for it.

right near the airport, really nice gym and pool. great for the before or after a flight

to departures great amenities quite clean very welcoming staff both at front desk and in room service

pool, jacuzzi, sauna, gym facilities are very good

great italian restaurant and bar with all day menu

there was a noisy group on the floor one night. sounded like college kids. :)

gym is too small for me but would be sufficient for most

breakfast was excellent, gym was fully loaded. great bars and very good staff.

station in front of hotel/ nice bar restaurant on top floor with terrace and view on airfield/ efficient and friendly

laundry services

as we travel long haul, we arrived midday, told to check in before 3pm need to pay early check in

everything and all staff members. good bar and food also.

staff at reception and room service were friendly and helpful

excellent bar meal and very courteous bar/dining staff

were all professional, helpful and friendly had meal in bar area which was very enjoyable and not too expensive given where hotel is couldn't be better if

along with free wifi, room service breakfast there is an easy and regular shuttle bus to heathrow terminal including

8-9 degree outside, inside was pleasant temperature and it was nice to swim in a small swimming pool

t you can get a cheaper deal in town for a massage

small room -resort not the best place for kids - not a lot to do

also, the staff who served our room service was friendly and excellent

little american bar but nothing for kids to eat , and other restaurant was indian, great for me but had to order in for my kids, pool

good parking and late check out

wifi - i booked this hotel as i had a webex meeting before a flight from terminal 2

good location, clean, friendly, efficient and good gym facilities...

we brought the kids as they love planes amd what s view we got they absolutely loved it

our flight for terminal and ordered taxi for morning pickup to nearby airport; accommodating with early check in)

spa and gym are were amazing

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

amazing spa and outdoor pool

bar lady was amazing helping us with a video we wanted to film in the bar

helpful staff. kindly an early check in was provided.

good wifi

staff at bar

didnt have a breakfast, this was due to us having one booked at the airport

very clean, good location, good wifi, frequently staff

the pool was lovely even if the changing rooms were cramped

the wifi was problematic

plenty to do, gym, swimming pool etc

the pool needs some attention

free indoor swimming pool and gym ud83dude03

and helping with an early check in too

long time to get through to room service

good choice of restaurant or bar food

value for money and adjacent to thrifty car rental made the stay convenient. free wifi a bonus.

late check out

arrived earlier than the schedule and they offered me an early check in after a simple call

had to ask for towels.but think this was just a simple oversight given my early check in.

requested for early check in but was told ahead of time room will only be available by noon

property had a gym and free wifi

d sufficient staff so we did not have to queue for check-in),

staff very kindly allowed us an early check in since our allocated room was ready

a gentleman called kevin, who brought our room service, was lovely.

used the gym facility

the room was fab, the breakfast was fantastic and most enjoyable and plenty of choice

very continent, my wife and kids stay there every time they travel as they are used to it and get a good sleep

breakfast was fabulous

en though i had the paid

gym and spa was excellent

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

food in restaurant and bar was below expectations flavours could be improved

the restaurant and bar area were nice to relax in upon our return

there's free wifi too in the hotel

- hatton cross underground 4 mins walk- excellent value for money, friendly staff , good bar and restaurant and excellent cleaning regime

late check out at

staff very helpful. great value for money. kids happy : xbox!

location was good for wentworth bmw golf. easily located & navigated from m25

breakfast, convenient to heathrow airport,

ich are usually cheap and nasty nowadays) and included wifi with vpn worked

wifi was good

new hotel in a great location for heathrow and london pool sauna gym are very beautiful everything in rooms is new and

the lighting in the bar and restaurant area is horrendous, bright white on bright white walls, no intimacy at all

the perfect place to stay before or after a flight, with the bonus of gym and pool facilities

spa , spaces big hotel.. a great hotel to be in.

the pool, spa and gym attendant was exceptionally helpful in the morning of sunday, 30th june 2024

staff, room and breakfast and convenience of parking all first class

; excellent parking; good shower; outstanding breakfast; free wifi; flexibility

free parking which is always a bonus

large tesco right across the road and the free parking on hotel grounds is always a great addition in

has free onsite parking

room telephone - could not get answer from room service had to call reception

the mezzanine bar was closed what a shame.

easy to get to great beds friendly staff great breakfast so tasty

good location. spacious room. wifi well designed room & washroom. comfortable bed.

room service breakfast was very bad cold burnt toast , cold coffee, warm jam would not tecommend

free wifi, it is so old fashioned to ask money for this facility

order our evening dinner as a family in the bar restaurant and have it delivered to our room as room service was wonderful - thank you

if there's the a little play room for little kids that would be fantastic .

really made my kids feel special and really firendly staff, great breakfast.

ud83dudc47 awesome wifi 24/7 ,, it's commendable tooud83dudc4d the room is cool but i suggest if possible that the

the food was good for dinner , lunch and breakfast

who greeted us at breakfast was pleasant enough and told us we could sit anywhere we liked

perfect location for our trip to this area. very good car parking . elegant hotel

in general the hotel was nice and bed was comfortable. wifi worked well.

fabulous room.. very comfortable. lovely outside garden area. nice breakfast

good breakfast,early check in accomodated,friendly staff

great value awsome wifi and good breakfast

requested for a late check out which booking

she was very precise and informative about all the services the hotel accommodated including breakfast timing's

one we booked for 2 adults and 2 children also did tell them about kids age

when you wake up in the night gasping for a drink but know the bar would be closed

site coffee shop / cafe & 24 hr reception desk, tv & wifi, comfy rooms with iron, good hanging space, lovely bed & bathroom & offer to provide any

staff are very accommodating. comfy beds. good selection at breakfast

london) bus stop, great helpful staff, excellent customer service mentality, smart tv and free wifi

very helpful staff and well equipped rooms which were comfortable. good bar service .

a asset to the hotel early check in was arranged on arrival and the room was super cute, quirky yet comfortable and

excellent bar for food and drinks

hotel staff were amazingly friendly- the hotel superb - breakfast was amazing

room, bed, room service dinner and free room service cooked breakfast were all of excellent quality and

we ate in the restaurant the first night and had room service the next

great stay and strong wifi

standard check in time, the front desk staff was keen to help us to get the available room on the early check in

they provide breakfast beginning at 5 am is a plus

bar food was ridiculously expensive

were efficient and were particularly helpful with an early check in which was very much appreciated after a very long flight from australia

laptop

i made use of the gym fitness centre on level -1 which was ideal

next to heathrow and tube. excellent breakfast. friendly and helpful staff.

buffet breakfast options were very limited and there was no variety in that

restaurant and bar options

early from a flight and had to pay 60 extra to get a early check in

it would have been nice if there was still a bar open for service

everything kids & me loved the fantastic food location & facilities as well as luxury

wifi download speeds poor

nice hotel and great proximity to the airport. good bar and restaurant onsite

due to short notice booking, but we did not have breakfast

maybe just leave the breakfast out. the price is very good for what you get allready.

i noticed there was a tiny apple and an orange on the kitchen table - i thought had been left by the previous occupier

offer included breakfast and we found almost nothing in the apartment when we arrived

plenty of fresh fruit, and breakfast pancakes and brioche buns

quirky touches laundry room with iron. 10 early check in suited our needs :)

breakfast was great.

-lovely room -friendly staff -wifi good -good tv

wardrobe , good selection of food for breakfast , fresh towels and toilet rolls left out , good wifi , friendly staff

great breakfast and comfortable bed