staff, parking, food, rooms, cleanliness, everything was absolutely brilliant

pecially given room rates) but i tend to

free on site parking

good breakfast included, breakfast staff again very friendly and helpful

kids had bacon, crossant and cereal with orange juice

the desk/dressing table made for a good working space with convenient power sockets and working wifi

everything. such a beautiful place. large warm room, huge bed, great wifi.

a slightly shaky start as they lost our room service breakfast request

easy to get to. easy parking. lovely location.

room service is only available until 9.30

restaurant and breakfast isn’t cheap, so make sure you get your moneys worth and eat up at the buffet breakfast

breakfast was very good- lots of options

the resort was luxurious and was lovely that they offered a kids tailoring

with all the important stuff well taken care off - comfortable bed, linen, well-functioning wifi, tea/coffee facilities, good toiletries etc

breakfast in the restaurant was the weakest bit, slow service and bad coffee but otherwise a

ank goodness for the helpful team), borderline dangerous

swimming times for families with kids

rough and full of what were clearly under age kids drinking alcohol

the gym and spa amazing

great facilities, great staff, restaurant was brilliant and kids felt welcome and included.

private on-suite private secure parking super staff clean which ticks my criteria

very friendly and accommodating to myself and my 3 year old room was clean and spacious plenty of parking

location.. garden and bar really good. food looked good but didn't have any

there s a nice little bar with comfy seating

15 for a cot bed 20 for late check out poor attitude of the waitress in the restaurant, the room service menu states you can order food up till

the breakfast, the bar and restaurant areas, plenty of parking, spotlessly clean room, aircon

gym equipment were neatly maintained with good music

ordered room service for breakfast

the gym and swimming pool. the newly decorated room and the comfy bed.

room service was great

night stay so only got chance to visit the bar for food and drink's, service and food very good, ev charging on site easy to use but you do need the bp pulse app to use them

the drinks at the bar were a bit expensive

wifi / internet access is good enough to work

breakfast was super staff was excellent bar and staff was friendly

the gym had everything i needed and was virtually empty both times i used it

quiet room & good wifi

breakfast and all food was exceptional, bedrooms perfectly clean and staff really pleasant and

continental breakfast was very good, they also offered a cooked breakfast which i thought only happened at the

with lovely pillows and duvets, and the food was exceptionably good - both dinner and breakfast

maybe some hooks or pegs on the wall, as the closet in room lysander also housed the mini bar and coffee station so it wasn't very practical to hang clothes too and we had formal suits and

very nice rooms and great bar and breakfast room. great breakfast with quality ingredients.

the bar staff were really friendly and helpful

staff were brilliant ,we were there for a wedding and the young boys behind the bar and the manger went above and beyond to make everyone feel

it was so hot and on the first night very noisy. i think we mist have been above the bar there.

could do with more people behind the bar when busy

instead they upgraded my room to a massive four poster bed with a larger en-suite bath with spa jets

spacious room

the bar and restaurant area are maintained to a very high level and the outside tables and gardens were

they have a 24 hour bar which just made it even more perfect

the staff were excellent, superb breakfast, great bar area, and the rooms are lovely

wifi was slow, ended up switching to my mobile phone to tether as that was faster

breakfast had a very good menu and again the quality of the food did not disappoint

kids bed was very small and not terribly comfortable. slow check in.

was able to park right next to the accommodation, although i was told that over flow parking for the accommodation is the pub car park which would be a trek with cases

tagger ) from the bar to the hotel room really nice staff , a team well suited to the location good food , and

tennis courts and gym look brand new

fun activities for kids and the whole family

the dinner we had at the bar was delightful and was really good quality (the main restaurant was fully booked) (+) we stopped in the bar in the evening and enjoyed fantastically made cocktails (+)food excellent. room excellent. library bar excellent. (-)a clean bar surface in the library bar (+) the bar and lounge area was lovely and the pianist at dinner was ace (-)wasn't anyone posted on the bar during our stay and no low background music, something like slow jazz (-)service in lounge bar was very slow (+) pool and bar areas added significantly to my stay

too early for business travellers who finish work at around 6pm and then the only option is room service

the spa treatments and fine dining are also really excellent

great stay. really nice staff. my daughter loves the pool here. our room was great.

sometimes hard to get through to reception to order room service

warm despite turning the radiator down although this didn't affect us there was no lifts 5 room service charge

we would stay again and perhaps for longer next time to enjoy the sa and gym and pool next time

amazing facilities all included in the room price, spotless rooms, friendly staff, great breakfast

wifi poor. when you are away this is important

ample parking easy to find. perfect for our stay

he allowed us very early check in and helped us up and down stairs with our bags

hotel was in a good situation for our visit to the golf at wentworth

great parking, nice surroundings, spacious clean room. very comfortable and friendly staff

disappointed with the pool and spa facilities

kids are only allowed in the pool until 11am, and the bar is a little expensive.

kids are only allowed in the pool until 11am, and the bar is a little expensive.

we used the bar, the pool and spa and room service and all were absolutely faultless

st on the right hand side as you go through the hotel gate) they use an app called

parking good

plenty of parking

nothing too much trouble for the staff super room great breakfast

wifi wouldn t let me stream

and cleanliness, the food was fantastic the staff attentive and courteous and loads of free parking, set in a stunning location, there really was nothing i would change

190 for the night) you would hope there would at least be breakfast included or good wifi - this was not the case ud83cudf1d there was no guest management/polite herding of guests who

perfect for parking up a work van

t see below for niggles) and free parking

nice bar area for meeting and greeting

whole place, position, room dining, bar etc. very good.

there is a bar which can get quite noisy at

swimming pool and changing areas were very cold needs to be heated while getting changed

the gym was amazing. best gym in a hotel we have visited.

the food in the bar was excellent and well-priced

we played tennis and used the kids swimming pool

nothing really. parking was very full, but not their fault!

i tried to get an early check in and late check out, but they kept saying to call in 1no hour, to the point i stopped

it was nice parking was included

the kids loved the pool and my the gym was also used by us

plenty of parking spaces

fabulous hotel and excellent breakfast.easy parking too.

our children loved the pool, the walled aquarium and spa bath in the room

closed on a sunday but it didn’t even matter, we were able to sit in the lobby area with the kids and eat and drink and kids played, the staff gave them a goody bag which was christmas themed

understandable 10 tray charge for room service, per person

very comfortable,clean,spacious room with bags of hot water and great parking.

tates it's available 24 hrs) no one answered

just off the inner ring road system, 5 minutes off the m3, well signposted, plentiful car parking

breakfast was excellent but expensive.

to pay for wifi

great location, free parking at the property as well

the staff were all personable and helpful the room was quiet and comfortable plenty parking

location. staff. has an ev charger. breakfast

i was there for business so wifi is important to me

ere was a wedding),

there was a good selection of breakfast items

you had registered a card at check in and even if you had you couldnt get it at the bar but room service only

free wifi

and helpful staff,easy parking, good wifi and a nice breakfast

my refurbished room on the third floor was very comfortable, as was the dining and bar area

i have asked for an early check in and they wouldn't tell me if that would be possible

customer service was perfect and room service very quick!

ed the gym which was well equipped), friendly and helpful staff, lovely food

bar was open late on friday, so it was nice to come back from an evening out and have a nightcap

breakfast excellent

staff great, hotel facilities ie gym and bar are modern and slick. really impressed. mr kemp

the staff were so helpful and friendly. the pool was clean and relaxing

the reception, bar area was spotless and pretty modern

room comfort, gym, most of the staff, breakfast.

disappointed the spa was not available .

we decided to order room service int he end and i must say we really enjoyed the food; decent portions and very tasty,

perfect parking facility and easy bus rides to town and elsewhere

good, staff were good and efficient, was what i expect from hotel in these times, obviously no bar or restaurant although room service was available, didn't have breakfast so can't comment on

lovely hotel with friendly staff. room clean. bar was very nice.

large bar area

wifi did not reach our room, perhaps boosters needed? breakfast hot plate lights, cold

had a grate week end staying here , the rooms was clean and well produced , the breakfast was nice all you can eat , the staff was very helpful and friendly will talk to you what

good range of drinks at the bar and tbe food is really good too

excellent location to visit reading centre when you have a car as it comes with free parking

staff were very helpful, room service is amazing

lovely airy reception area fantastic pool great restaurant good bar menu, with breakfast options friendly, helpful staff 2 stops on train from centre of reading,

was very good variety and well cooked dinner was good as well and good staff serving and also the bar staff were

excellent, rooms are always very clean and well presented, the food is great and it has a good gym

very comfy, no time to use the pool sadly. very close to motorway so ideal for a pitstop.

for the reading half marathon room clean no problems staff helped with request for late check

wifi was not secure so some programmes would not allow access.

no room service yet

bar area nice

hotel staff at breakfast, swimming pool and spa lovely and warm with great spa facilities which we were not expecting

lady at check in accommodated my request for a room in the main building where the wifi and cell phone reception is better

the parking is great

couldn t get great wifi with our room log in,

have more staff as i was waiting about two hours for the receptionist to get back to me about early check

the staff was very nice, the room is spacious, comfortable, clean and modern

good location. excellent breakfast gym good

get room service for drinks as there was a football match on and the bar was full

was perfect - a huge range, with healthy favourites and delicious treats and lot of options for kids

great hotel, fantastic location for us. access to the pool was great too.

were surprised how quiet it was and the fact it had a swimming pool etc, service was

thought when i booked it there was a jacuzzi in the spa are but there wasn t

it was perfect from the tasty breakfast to the comfy beds, friendly staff and the spa treatments