proximity to town but still mostly quiet good wifi connection car parking bath

early check in allowed

here many times, so close to everything, free parking, 2 minute walk to main shopping area and many restaurants, perfect location

central location, plenty of parking

also bar closes at 11, would have prefered it to stay open a little later

room was big and clean with strong wifi and other facilities. excellent self service breakfast

room service at night slow if people checking in.

easy connection to wifi - relaxed atmosphere

close to the motorway. good parking good wifi

its quiet clean has room service and friendly efficient staff.

excellent service at reception, in the bar area, and in the restaurant

beautiful building with lovely decor. easy parking and easy to get to.

panel, black mould in between tiles, whilst i was having a tender moment with my wife in the bar a chap came up and wanted a little card to verify who we were, i didn't have the little book

more disabled parking near the entrance would be good.

parking was a bit of a trek with suitcases from the overflow parking

gym was small, but that's not a major problem

no room service was available

room was very clean, and the free parking was excellent

spa lockers broken and gym/spa facilities generally a bit small and shabby

beautiful swimming pool maybe put a gym so guests can have a work out and value for

slowly then suddenly bang shut and wake everybody up along the corridors; also safety hazard to kids fingers

we played tennis and used the kids swimming pool

breakfast was excellent made more so by ben the very personable young man clearing tables

front desk manager - outstanding service nice bar and able to sit outside.

the food in the bar was excellent and well-priced

we visited the wellington country park nearby which is great for kids

in addition it was my partners birthday and a lovely card and a beautifully decorated chocolate bar was left in our room on arrival

good to have free room service for breakfast under the current circumstances.

plenty of places to relax peaceful great friendly bar man special treat in the room for 70th

great room, good car park, good food

the changing rooms in the spa was very small so there wasn t much room to change with more than two people in there

it was lovely to have a spa and gym to unwind

cold water) 2) breakfast very poor 3) swimming pool always full, no sun beds, and full of kids screaming 4) no room in the restaurant for

breakfast, location, building happy memories made

we had room service

breakfast and all food was exceptional, bedrooms perfectly clean and staff really pleasant and

cleanliness facilities in room comfortable beds access to bar & restaurant cosy lovely staff easy to check in/out aperol spritz was spot on

bar was expensive though 19

lovely rooms . immaculate bathrooms . great breakfast

staff were brilliant, the room was beautiful and clean and the food in the bar was excellent

they have ev chargers, very helpful staff

we had to set off early for my daughter s gymnastics competition so they arranged to provide an early continental breakfast for us all and

restaurant and bar was busy for a wednesday which says a lot

the room was clean, nice interior, comfortable bed, it was good that free parking, also pleasant staff, and it was very nice to see a radio in the room, thank you for such

and cleanliness, the food was fantastic the staff attentive and courteous and loads of free parking, set in a stunning location, there really was nothing i would change

breakfast was hot, plentiful and very good quality

room service menu was poor

cost of the drinks at the bar was extortionate and the receipt i received when i settle the bill didn't list all the drinks

hearty breakfast and the evening dinner was delicious

the wifi connection was excellent and free

breakfast in the restaurant was the weakest bit, slow service and bad coffee but otherwise a

great for families with young kids

amazing attentive staff and great with children. breakfast buffet was brilliant, wide choice.

it is such a key feature of the kids activities that i felt we should have been told before so that we could manage the kids

great for families with young kids

can happen but stayed here with 2 kids

we had 5 kids in our group and they helped and served us with big smiles

we managed to get a disabled parking spot in the car park despite there only being two

nosy - there was a 'christening' which went on very late, lots of fighting, shouting, swearing, kids running round like hell cats

on one of the two nights we stayed the wifi dropped out and didn't get resolved until the morning

everything was exceptional even breakfast .

hotel had plenty of parking and was situated in the middle of the town

pecially given room rates) but i tend to

husband went on the morning to pay again but some people who left hotel with us were with small kids and were so tired they did not and was at least 5 cars with fine on this car park it not what

free on site parking

the breakfast was tasty and had plenty of choices

staff very helpful breakfast excellent

clean tidy friendly. helpful staff good food ease of parking

also parking was excellent and the restaurant breakfast good

i had room service from a menu with a good range of choices which arrived in goid time and was reasonably

about the bar closing time, informed by reception on arrival that bar is open all hours only to be told

free car park and uninterrupted wifi makes our stay a memorable one

it s cozy the bar area is well decorated and the ambiance is great

parking very easy

battery in the tv control, couldn't read the wifi password) but i was able to get them resolved

two extra large beds to space out in, even with our kids sharing with us

fitness staff), neat and cozy rooms

they even allowed us an early check in time

comfy bed, very clean, wifi, parking, great breakfast

full english breakfast was excellent, we all including the kids enjoyed the leisure pool and sauna( no steam room- pity)

the wifi/ internet connection was a little flaky especially when using streaming from phone to tv

gym area is tiny, there was no one at the health club reception, there were five people waiting and

just like you did in the gym area

booked for work hotel and staff were great considering used my own wifi as no password in

stops in front of the hotel,very clean,good breakfast,self service of tea and coffee in the room, friendly staff and comfortable

the breakfast was enjoyable & my son loved the kids pirate

gym and swimming pool was a real bonus for us

facilities were great, we loved the pool

5 try charge for room service, pool was a bit small for the hotel capacity.

room service perfect

very nice rooms and great bar and breakfast room. great breakfast with quality ingredients.

ground floor room with doors onto the gardens and a short bunny hop to the bar and patio area

it was so hot and on the first night very noisy. i think we mist have been above the bar there.

could do with more people behind the bar when busy

real ale in the bar obviously does not sell very well as the pint i had was vinegar.

containing everything we needed, staff are lovely, polite and attentive but not overbearing, breakfast is good caters for most

and the pool was a welcome extra

no security on wifi. i was hacked

i did not book the breakfast, plenty of tea, coffe and biscuits available and the wifi point by the desk in the room enabled me to work for a little while

excellent game facilities and fantastic gym and pool

range of free sport activities to use and gym facility

the hotel had a small but decently equipped gym, and the rooms were very clean, modern and

two separate single quilts on a double bed was weird! wifi to tv connection was crap.

great gym

not recommend the chinese next door , disgusting , after our late check out , had to buy imodium

and homely / a short walk

lovely bathroom with fantastic shower, toiletries, tea and coffee, iron and ironing board, great wifi, awesome breakfast, and all delivered my great staff

sofa bed for the kids was a little squeaky, but that was the only (picky) thing.

booked a room for 4 and the pull out bed was a little small for my two kids to share

equipped room, nice breakfast, friendly and helpful staff, evening meals were very good, easy parking

swimming pool, breakfast, great family room for kids

staff were so helpful and arranged an early check in and late check out for us

very good and large room. loved the swimming pool, great if you have children.

location to reading high street and v nicely appointed hotel - v accommodating staff re late check out - v pleasant and would recommend - also v close to train station, within easy

we used the gym, pool

no bar to speak of

gym slightly small/limited selection of weights

the look of the hotel, the niceness of painting and piano on site massage gym restaurant whiskey collection

never got onto the wifi as i wasn't given any details

cocktail bar was great and bathroom was beautiful

the cleaning lady not happy leaving us at late check out time

at is unusual) as most cut back on this

staff very helpful comfortable stay nice pool

very comfortable, room service was quick

choice at breakfast, lovely room service menu pool - relaxing area of loungers to watch kids in pool family room spacious, big beds, nice