pool being closed

clean. friendly staff. good location. variety of food options available for free breakfast

breakfast was awesome, room was very clean and location a plus

the complementary breakfast was very good

in room coffe was not good but the coffee downstairs at breakfast was great

outlets for computer, i phone; closet bar did not allow for hanging pants (near floor); tub extremely slippery; air conditioning too

wish breakfast was included for free

decent gym great

did not offer complimentary breakfast

bar inside hotel-needed to go outside and it was right next door, but zero degree weather made it

beds where comfy,room was clean i enjoyed they gym and pool.

the facility had a gym and bar/restaurant. it is close to 2 shopping malls.

fitness was outstanding, 2 gyms with all the gear you need

clean, lots of food options, great gym and amenities

location is just off the interstate with plenty of parking.

gym is good

the room was clean, comfortable and relaxing. i loved the complimentary wifi.

had to adjust the temperature

also not reminded that you need to request room service every day for clean towels and

there was a very small gym as well

we didn't had enough time to enjoy the pool and other facilities. a little price, but worth it.

pool happened to be closed when we were available to use it, but they were reopening later in the

friendly staff great bar burger's

pool and gym also available

gym equipment is in a good state and open from 05:00am

tv was on a chest drawer facing the kitchen wall, it can be move and thats what we did so we can watch from the bed

no hot breakfast. under construction kitchen :(

pool towels were greasy and threadbare

wonderful furnishings, full kitchen

was quiet, very comfortable and the staff; from the front desk to the kitchen/breakfast staff were awesome

room service. the food was very good, along with the convienence

entering the pool had to wait for someone to open the door.

very good bar and restaurant

pool/workout area is fantastic

we enjoyed the pool before we left the next day

liked there was a laundry facility

also, i got a good workout at the (albeit very small) gym

the hotel was very clean and excellent breakfast

they gym was small and nothing to clean the machine s with

super clean rooms, good breakfast for sure. staff was so nice and helpful.

was a little unhappy that the gym and pool were closed

the hotel staff was awesome when we checked in and at breakfast

pool was very nice and clean as well as the fitness center

small swimming pool and fitness, but very clean

super-quiet and clean, nice spacious rooms, no issues with plumbing or heat, and a great free breakfast

great breakfast

some guest are demonstrate zero courtesy with dogs, small kids running the halls etc.

clean, comfortable. excellent breakfast

room was extremely noisy as it was adjacent to the gym

kids cried

plus, we had breakfast included during our stay

great grounds, nice staff, amazing pool and housekeeping was awesome!!

breakfast was ok, the exercise/ fitness room was pretty poor and the staff was fine but not that friendly

fitness center

fitness center is definitely a bonus

great breakfast

room key did not work for the pool, i had to be let in to use the pool

staff great, room very clean, quiet, great shower , simple but good breakfast

the pool was closed due to the rising covid cases.

pool was small

i really love that they have on site laundry and a nice gym to do a quick workout

not cleaned the manager come down to the room which was she saw the glass one night stay and the pet fee was waived which i appreciate it but no housekeeper

gym,staff,and cleanliness

not expect a room with fully equipped kitchen

very accommodating, we needed an early check in

very clean quiet breakfast should be included gym is great

my son had some clean wet clothes he wanted to dry but the laundry facilities were

the breakfast is nice! laundry and pool are also easy to access!

very clean quiet breakfast should be included gym is great

hot tub pool breakfast

great front desk staff and great breakfast.

a very nice breakfast was included with hot

gym was small

breakfast was very good

more equipment in the gym?

the only thing was the pool was very chilly.

fire pit and pool were great additions

the staff was wonderful and the breakfast was great!

bus station- cookies/milk/coffee/hot chocolate awaited us, fire pit was a nice treat at night, breakfast included, staff was so personable, helpful and welcoming and the room

the kitchen although small was functional and stocked well with basic kitchen equipment

b’fast had a lit of choices. the bar was a nice touch & vee the bartender was really pleasant.

the front desk staff were wonderful - especially shea. the breakfast was very good as well.

wish they had a bigger bar and a restaurant

the location was perfect near the mall, the pool was clean, and the gym was

great breakfast, clean,relaxed atmosphere helpful staff

the room was comfortable and clean and had everything we needed for a night away with our little kids

the t; easy to get to without having to drive in boston; cleanliness, staff were friendly, good breakfast, onsite

well equiped room with kitchen

the swimming pool is small but warm, excellent for kids

ng suite) was comfy, clean and spacious, well equipped with kitchenette, sleeper sofa, plenty of electrical and usb outlets, and a large shower

the gym and pool were quite small.

room nice closet quiet location great staff at front desk terrace gym bathroom nice size nice desk refrigerator was

staff was very helpful and, with the exception of there not being enough towels at the pool, everything was fantastic

good clean rooms and nice pool

swimming pool and free wifi are good facilities which increase our entertainment

where sticky and not cleaned up… due to understaffing, because they ran after food… in the kitchen… someone from the kitchen should pick upvthe dirty dishes and white the table with a

the adams pub was great . service was great. the bar maid was great.would definetly go back.

an ideal world we would have had a pool/hot tub and been located a few blocks closer to the train station

wished it had a pool

the staff were so nice, breakfast was amazing, heater worked well.

room had a kitchenette with refrigerator and microwave

the king suite is spacious, with door between bedroom and saloon. it has kitchenette.

no complimentary breakfast available despite online advertisements

room, i enjoyed the fact that it had a comfortable desk, good wifi, spacious bathroom and a mini kitchen with microwave and small refrigerator

i was surprised to find a mini kitchenette in my room

pool was closed

room service didn t clean my room second day

the pool, breakfast, personal

staff, clean and comfortable rooms, reasonable price and good selection of room service

wifi was okay, but was inconsistent in the room

all staff, including those in the restaurant and bar, are friendly and friendly

the bar and staff was amazing

great gym

updated rooms and gym

nothing - don't change a thing - and also that pool was wonderful!!!!

really nice to have access to the kitchen after a long day of sight seeing to make a cup of tea

i loved the breakfast options and kitchen area as well

staff and guests were really chill, making breakfast quite an enjoyable experience

a long international travel this bed n breakfast was perfect

bnb was very cosy, the breakfast was great with many options to pick from, the place was very clean and the staff were

pool, fitness center, business area + printer, seating area in the lobby

pool is great- it is warm and just the right size to stretch out with a cool skylight.

they were friendly, helpful, so good to my kids and made this stay all the better

the staff is professional, and the lobby including seating areas, a business center, a small bar area in the evenings with a bartender and tvs, along with a mini starbucks for the early hours

fitness center was awesome! room was nice.

did not have time for breakfast

we ate breakfast at the restaurant and it was excellent

we did not have wifi on day there was no hot water an other day no compensation and no excuses

breakfast due to covid

fantastic for the purposes of my trip

gym had complimentary protein bars

location, room size, late check out

no food or bar service in the hotel (except for breakfast)

toilet is low to the ground, but there is a bar within reach in case it is difficult to get up from it

a light fare menu would have been a big plus. the bar only had beer/wine

breakfast is excellent and good value. swimming pool wonderful. gym also spacious.

close to the meeting place, good service, nice gym open 24 hours cosy and comfortable nice tv screen bar right

we are obsessed with the pool it closes at 10

kids live in newton, so this hotel’s location is pretty much perfect

we like having the bar for late night

pool and the front is very beautiful the stuff was amazing they let us get in the pool the next day

free 24/7 coffee. spacious room. early check in.

early check in

the bar wouldnâ ? ? t let you bring drinks to your room.

easy to get to, with friendly staff, generous checkout times, clean room and bedding, and a great breakfast

hotel with comfortable beds and kitchen area

room was right next to the gym, and people worked out at very late hours

bedroom and gym.

room was very large and was setup for potential longterm stay with kitchen

breakfast was great, i loved having an exercise room and laundry on site

pull out might be ok for little kids, but not

location, breakfast, in room kitchen, bottomless apple cider, and starbucks coffee!!

had a large, comfortable room with a double bed, a large fold-out sofa and a fully equipped kitchen with everything you need

location, front desk staff and an awesome breakfast buffet!

i would avoid room 819 as it is righ next to the gym

bar should have been open as advertised

the bar and restaurant - bartender and waitress were not very friendly tho

it has a laundry room

the hotel was very accommodating in my request for an early check in

they had a fantastic gym

one could also eat in the informal bar area

there was also a pool for them to play in for an hour or two before we continued our journey

no room service

room service staff was so friendly over phone and at the door even at 1:00 am

called for room service

wifi went in and out every couple minutes and i was in town for business so that was really

the breakfast was great

were unable to connect to wifi in our room and we

gym

nice gym in the basement where i could pedal a bike while i watched my laundry in the machines across

was amazing, all of them, very attentionate, and the shuttle service was very much appreciated

nice bed, quiet, great shower and the guys at the bar and cafe are great

all good , but during breakfast time the worker keeps looking at what you eat i didn’t like

shuttle to and from the airport and cruise dock

breakfast not included

could have breakfast

it would also have been nice if a breakfast was included in the price

location was great- within walking distant to many boston restaurants, grocery, playground for kids

if i would have been with my kids and it was earlier in the night i would have left but it was already after midnight

we were compensated parking and a breakfast

time we came in the door, the kids from the valet parking helped us

we were able to stay cool in the room and got room service for lunch and dinner, which really alleviated our stress and was also absolutely

i would have liked for there to be room service.

have to pay extra for wifi and the daily rate for valet parking

rking, early check in), one of the restaurants was closed, no pool, and rooftop area was meant for private

peloton bike in gym did not work

great location just outside of boston. it was clean and had a good breakfast.

the pool had just closed that day, made me real sad because i wanted to go swimming

an oven in the rooms with a kitchen.

new room w kitchenette, bfast included & really close to gillette stadium

parking, close to bus stops to harvard square subway station, good breakfast and comfortable rooms

parking lot was a bit small but i think they had extra parking off to the side

free parking, free simple breakfast, free wifi

friendly, helpful staff; great location, convenient parking, plenty of hot water for showering

no breakfast served, but duncan was nearby. great to have covered parking free.

laundry service is good

allowed us early check in

witnessed a member of staff being reprimanded in public (spa staff) this was unprofessional

location and spa are great!

came for a concert with our kids

the hotel's design is amazing, and the cafe and bar provide many opportunities

and special thanks to the bar tenders and staff at the paperback tavern for making our visit to them memorable

easy, early check in with upgrade good location starbucks in lobby

used to catering to college kids and their parents--food available long hours, convenient location, shuttle if

woke my kids up b4 6am

the gym was excellent - spacious and good equipment

staff was friendly. the hotel was clean. pool was good. the view we had was wonderful.

complimentary wifi with hilton honors program

good location good connection with transport and airport nice large king size bed room wifi

appreciated the late check out option as well as a coupon to use towards onsite parking and restaurant charges

the bar was tiny

did not like the breakfast buffet, i felt it was overpriced

did not indulge in breakfast

breakfast and range of food was great

the fitness center including a lap pool was the nicest fitness center i have used during business travel

location, close to symphony hall, across from prudential center updated restaurant and bar unbelievable

but they will charge 30 /day for wifi and facility cost

clean room, pool, close to metro and prudential center and a fountain where kids had fun

gym is very well

friendly bar staff and

anything right inside the hotel from restaurants, to a pool/hot tub, to room service to the gym

the gym is very well equipped and the pool/hot tub was wonderful

elevator access to floor 3 where the gym and laundry room was

no shuttle to airport bar closed too early

in bedroom malfunctioned - got bad info about food on 16th floor, but had a great meal in bar on 2nd

very comfortable bed, great small gym with all the essentials and a great view

very comfortable big bed,smart tv, early check in and late check out.

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

everything was great. early check in was very helpful!

very comfortable big bed,smart tv, early check in and late check out.

there is an onsite coin laundry, bonus

laundry room - was located deep in the south side and requires some walking through corridors and

on site was great nice to be able to eat and also be able to pour your own drinks at the bar restaurant staff were great the supervisor/manager

breakfast was too simple, no eggs (protein) on monday (weekdays?), no gym.

the location is good, nearby mcd and grocery store to get instant noodles, popcorn n milk for kids

room service food was really good

breakfast

pool and fitness center are terrific

kids lived the pool

explaining the 20$ credit for breakfast

spa was terrific. room service very good. staff throughout the hotel were outstanding.

spa is good

spa is very expensive but good.

the spa was incredible!

gym super nice

lovely linen, fire and lobby very welcoming, good options to eat /drink within hotel, room service was always prompt which makes a difference and made us more likely to order

room service breakfast was very fresh, and delicious

fitness center ok

very nice pool (the spa was under refurbishment at the time of our stay) (+) the scent is so spa and refreshing

boutique hotel in fabulous location. staff were lovely and even had a lively irish bar onsite.

loved the peloton in the gym, the beds and pillow and the view.

not much selections at bar 10 for lunch.

comfortable rooms, excellent gym, great location

noisy college kids on frat convention were morons - but hotel room and staff were great

kids were running around, things are going slow, everything was a mess

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

breakfast in breakfast lounge needs improvement

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes for anything to be delivered

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making our way down

bathroom not cleaned before arrival. property offered a breakfast credit as compensation

ce, in 4 breakfasts)

breakfast in the oak room was great - best pancakes ever!

ops, park, water), subway at few steps and a well equiped gym

breakfast was good, overpriced but considering it was room service so that was expected

wifi is not complimentary, this should be changed

bedding, lobby, gym, neighborhood.

was exactly what i expected: clean, safe, and very comfortable for myself and my two kids

room service

the rooms are not too small, and there was space for me and my two kids to lay out our suitcases and also plenty of space in the bathroom for toiletries etc

he was friendly and efficient and agreed to give us an early check-in and a late check out which worked well with our travel plans

location to parking and t station, not to mention the great great bar and restaurant

no room service.

i didn't have breakfast there i wish i have but sorry i didn't

arrived early unannounced and requested early check in (noon vs 3pm) which they happily accommodated, and (+)reception desk:first,they made sure i had a early check in,because i told them it was very important

the gym was nice too and i used this twice during my stay

the hotel also provides breakfast. very good experience.

the 24 hrs gym and the next-door supermarket was very convenient

ich the website didn't relay the fact that it cost anything) and room service which was extravagant for what i got, a simple and bland meal

room service charge was too high9 $

clean but ageing in areas. decent gym.

+ wifi was not working

ich i didn t take advantage of but was highly tempted)

arrived boston in the morning n staff

ominique) was very helpful m let us have early check in

not sure if they have self-service laundry, it would be a perfect addition for families with kids traveling for a long time

staff went out of their way to be very helpful and were especially kind to our children hotel bar was really fun

wifi is limited to 5 devices, in our case - 2 adults and 2 children - we had to pay for extra

the gym facility was very lacking compared to the rest of the hotel

early check in, the view, and location

wifi was extremely slow, we couldn't do anything

clean, smart hotel design, cool pool, solid gym facility, beds extremely comfortable, bathroom well designed, balcony with great city view