breakfast was amazing. and the kids really enjoyed the pool. kitchen in room was well equipped.

room was very big, fully equipped kitchen with plenty of utensils and cleaning equipment

the room, bathroom area, breakfast, location

the staff was great, wonderful breakfast and loved the location.

tv was on a chest drawer facing the kitchen wall, it can be move and thats what we did so we can watch from the bed

the restaurant was delicious and the pool is really nice

beautiful pool and fitness center

the room and gym were clean and comfortable, the breakfast was awesome

pleasant people, very nice and helpful at reception and in the restaurant / bar area

pool and gym also available

was no room service or bar service available it bothered me since i didn't find out until check- in, and

employee in the gym, was terrific and so helpful when my son and i went to play racquetball

m)

clean, lots of food options, great gym and amenities

wifi was great for working

breakfast was ok, the exercise/ fitness room was pretty poor and the staff was fine but not that friendly

fitness center

fitness center is definitely a bonus

was not notified that the pool was not in operation. my daughter was extremely disappointed

the pool was out of order when i arrived

updated decor, breakfast, pool

kids enjoyed the use of the heated pool too

breakfast was fine and conveniently located

repeated requests for room service

this hotel borders a golf course which our room window faced so the view was pretty

also, there was no wifi during our stay

a short walk

the room was clean, comfortable and relaxing. i loved the complimentary wifi.

pool has been closed for a long time and breakfast is only so-so - but neither of these things are important to me

outlets for computer, i phone; closet bar did not allow for hanging pants (near floor); tub extremely slippery; air conditioning too

wish breakfast was included for free

in door pool and gym

good coffee at breakfast!

liked there was a laundry facility

also, i got a good workout at the (albeit very small) gym

arrived to check in at 11pm on a friday and there was no room service option available, as they had already closed the kitchen

very clean and loved the fitness center and indoor pool. very friendly staff too.

no room service. but they have all you need in the building.

fairly priced. comfortable bed, efficient room service.

great staff outstanding restaurant and breakfast options

the laundry room smelt like cat urine.

having free laundry downstairs was a big plus

free laundry full size refrigerator and small

, i was charged a $75 pet fee

kitchen is a plus, helps save money

very clean quiet breakfast should be included gym is great

it was so quiet and breakfast was very good.

rooms were slightly dated. laundry machines were out of order

my son had some clean wet clothes he wanted to dry but the laundry facilities were

swimming pool and gym. very good breakfast and nice staff

fire alarm during breakfast. it was scared.

breakfast

breakfast was very good

great front desk staff and great breakfast.

gym was small

great breakfast, location, and staff.

dog friendly, nice clean room , delicious breakfast and friendly staff.

everything that happens on the floor above, the smell in the rooms is not pleasant at all, the laundry room is very small

roomy rooms, pleasant staff, great breakfast, convenient location.

we enjoyed the room clean, all the pluses w/ kitchen

was a little unhappy that the gym and pool were closed

decent selection for the continental breakfast

a clean pool and gym might've made me overlook the grease spots all over the furniture or the brown stains on the

they gym was small and nothing to clean the machine s with

the breakfast is really good. i enjoyed to stay there.

the location was perfect near the mall, the pool was clean, and the gym was

the staff for the breakfast were also absolutely wonderful

the location, beds, breakfast is always phenomenal.

loved the included breakfast bar each morning

great breakfast, clean,relaxed atmosphere helpful staff

really good gym

gym and pool.

gym and pool.

gym was a little dirty with cups and bottles left everywhere

be able to enjoy the pool area without sharing with the kids.

breakfast was awesome

breakfast was ok

pool towels are a little small.

great breakfast

cleanliness, professional front desk staff, pool & gym area was clean.

room was apparently near the laundry room because in the morning while we were sleeping prior to checkout, you could hear the

by the restaurant/kitchen near front desk carpeting needs cleaning and can definitely use some ac

plus there is a tavern with a kitchen onsite and 24 hour coffee and tea

124 is in between the laundry room and a staff lounge or something

wished it had a pool

location. clean. room service is ok.

the breakfast was an unexpected plus

first booked our room with a pool view, not realizing that the view would be into the hallway on the first floor

variety breakfast, pool, laundry, shuttle to t, helpful front desk, next to boston bowl, clean room, free

immaculate laundry room, new carpeting, great beds and linens, plentiful hot water, free parking, wifi

breakfast and location was wonderful.

comprehensive breakfast offerings

kitchen facilities, good air conditioning, spacious room.

kitchen for help with young kids. chris at the front desk was very welcoming

are not so diverse: scrambled eggs, bacon, cereals, some cheese, but you can use your in-room kitchenette to cook what you want on breakfast for yourself

gym and swimming pool

waited two hours for order for room service

room service: very limited menu selections,numerous items overpriced

i was also allowed a late check out

the food menu was overpriced in my opinion. didn't order room service because of it.

the breakfast

room, location, continental breakfast

cleanliness and good breakfast

i didn’t wait for breakfast i did check out early morning

room, free continental breakfast, location.

staff , breakfast location

in gym was out of order - there were two treadmills and both were broken

wish we could have stayed for breakfast

location and pool for my kids

the pool and gym

the swimming pool is small but warm, excellent for kids

the t; easy to get to without having to drive in boston; cleanliness, staff were friendly, good breakfast, onsite

breakfast was great

room

the fitness room was decent for a hotel gym

the gym was nice. the store in the lobby was convenient

the bar soap doesn't lather well or rinse easily

ordered food at the bar, hamburger was dry

staff, prompt room service, clean room (and a super cool layout) (-)hotel advertised having room service and when i was ready to order food they said they didn t offer it anymore and i (+) it was also great that there was no room service unless you ask for it (-) slow room service and sometimes with the wrong dish (i didn't change it because of the delay, but i (-)ordered room service, a caesar salad and roasted brussel sprouts at about 4:00 pm (-) for the coat of the accommodation i would expect at daily room service as used to be the case in any hotel i have stayed

having a swimming pool and the kind reception and hospitality.

hospitable, nice dining/lounge area, starbucks and deli type food on-site, bar in the evening, comfortable rooms, easy walk to subway, were able to check me in when i arrived

did not have the breakfast.

i used their free shuttle to get into the downtown area to hook up with my tours

they also offered a free shuttle from the airport to the hotel

clean, spacious, shuttle to airport

good breakfast and very professional staff. a lot things close by.

room has a mini kitchen, sofa with tv and 2 queen sized beds

hotel with comfortable beds and kitchen area

appreciated being able to park car for the day and early check in. the breakfast was lovely.

the hotel is modern, breakfast is great, and rooms are spacious and spotless

there was good gym and swimming facilities and the location of the property was near boston downtown

the gym had equipment for both muscle and cardio training

it has a laundry room

room was nice. coffee bar had nice areas for seating

they had a fantastic gym

property is very clean, nice room, very good breakfast

wifi isn t working on any devices

wifi would log out after a short amount of time being inactive

clean and comfortable, good wifi

breakfast was good. the location was great. the hotel was clean and the room smelt good.

i like swimming pool and gym service

free breakfast

very friendly and helpful staff. nice room with microwave and refrigerator. coffee bar 24 hours!

great! very clean and a good breakfast. would def return.

the breakfast was fabulous. your front desk staff was very helpful & knowledgeable.

breakfast due to covid

they cater to family of patients of the local hospitals with free breakfast as well

i recall correctly), room service was not available at 8pm on sunday night due to the restaurant only having one server

still under some covid mandates during our trip so no sit down breakfast in the restaurant, but food to go was available

the hotel met all of our needs. the restaurant had a good variety. room service was great!

i loved the breakfast options and kitchen area as well

delicious and copious breakfast

bnb was very cosy, the breakfast was great with many options to pick from, the place was very clean and the staff were

room stocked with clean towels though sometimes she forgot a bathmat for the floor, access to the kitchen and dining room was awesome

laundry facility and location

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

bistro, 24/7 snack area, indoor pool, water pitchers in lobby for guests, newness of

just wish we could have stayed longer to enjoy the pool

they were friendly, helpful, so good to my kids and made this stay all the better

the staff is professional, and the lobby including seating areas, a business center, a small bar area in the evenings with a bartender and tvs, along with a mini starbucks for the early hours

breakfast was above average for the price

no complimentary breakfast available despite online advertisements

room had a kitchenette with refrigerator and microwave

loved the location and the kitchenette area with microwave, sink and refrigerator

breakfast was okay

amenities, gym, breakfast

good breakfast

there is a coffee/tea bar and microwave set up in the lobby, but a drink or snacks would have been nice as an additional

no food or bar service in the hotel (except for breakfast)

nice to have a small bar area to have a drink at the end of the day

had a large, comfortable room with a double bed, a large fold-out sofa and a fully equipped kitchen with everything you need

also laundry facilities on 8th floor are very helpful for guests with a longer stay

very good breakfast. hotel within walking distance of subway.

to fenway, t to get into boston and the variety of restaurants in walking distance the roof top bar is awesome

only 1 weight bench in the gym

we were compensated parking and a breakfast

missed to have a small fridge at the room, specially handy when you travel with small kids

could have breakfast

free continental breakfast would’ve been nice.

no breakfast included.

the pool was huge - great for the kids.

came for a concert with our kids

great pool are and gym equipment

careful if sending any laundry as takes longer than they say

the websites stated we have robes and a mini bar but that was not true.

patricia from room service

better free wifi

i only wish there were a towel bar - otherwise perfect

there are only three in the whole building and with the pool located on the seventh floor there was a lot of starting and topping

since the restaurants and room service were closed, the hotel included a credit to buy food/toiletries in the lobby shop

gorgeous lobby, new gym with all new equipment

we were made very welcome by every staff member from reception to bar staff

kids at the pool, the pool bar smelled bad-like someone dumped alcohol all over everything, the

i had to call the front desk to get the parents of the kids across the hall to make them stop screaming at 12:30 am

reached early with the intent to stow our luggage

breakfast was grossly over priced. room and service was excellent.

did not indulge in breakfast

did not like the breakfast buffet, i felt it was overpriced

we also thoroughly enjoyed our in-room breakfast experience, and dining at zuma restaurant

the pool was closed

room service food was just okay.

room service was quick and convenient

the kids loved it and want to go back as well

they gave you a chip to be used for a coffee and one pastry, a snack, water in the lobby and wifi

the breakfast and room service were top-notch

room service.

the bar style and feeling like you are not in a hotel

laundry was very starchy and was unable to use the washes in the shower due to the caps being

bit warm, but aren't they all

great pool

the staff was great and the room and pool and all other areas were very clean

dog friendly, pet walking area, breakfast was very nice,

breakfast was average and late served

great location just outside of boston. it was clean and had a good breakfast.

the breakfast was average at best.

microwave in the room, the staff didn't know what a laundry bag was, didn't have any suggestions on where to dine

no room service.

poor wifi, not enough lights in the room

amazing rooftop bar and fabulous gym

no daily room service due to covid.

also we used the spa services which were convenient

spa is good

the gym is super.

no pool? no gym?

gym super nice

the gym facilities were expectional

this was our second stay at this location and the staff and room service were excellent

very expensive parking and room service charges.

advertise late checkout on weekends but they don't actually have late check out, no fitted sheet on bed, and

for late check out went well

excellent service, particularly from the butler. enjoyed the gym and spa. the

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes for anything to be delivered

breakfast was disappointing

excellent service and wonderful breakfast .

worst thing ;-) was when i asked for a soft boiled egg and got a hard boiled egg

service at the bar was excellent and brunch the next morning at the restaurant was delicious and pleasant

was automatically charged in my card for some drinks in the hotel bar which i never took

they accommodated an early check in--thank you

room service was very quick and delicious

the bar and restaurant provided great food and very pleasant service

location and beautiful building. gym was wonderful.

the room service is great and fast

very nice hotel. friendly staf. good location. well equiped gym

worth the upgrade, especially as the oak bar was so crowded on saturday night

bedding, lobby, gym, neighborhood.

ich i would have been happy to pay for) or some other solution to enable

would love to be able to stay again next time possible with kids

wifi limited to three devices restrictive with our travelling party

- location - facilities - daily pass to equinox gym - room

were very accommodating in letting me do a super early check in since my flight got in so early

pile of laundry and trash in the hallway when we arrived

were very happy we were able to be processed or an early check in

onsite gym. nice room. close to student dorm.

great fenway location. provided shuttle service locally. nice amenities.

everything great rooms ! nice restaurants and bar ! great staff !!

modern, cool rooms with nice bath fixtures. great gym.

we were used to having complimentary breakfast at our usual hotel.

we ate breakfast there twice and had dinner at the bar

bad sound insulation, only one charging port near the bed, no laundry pods sell in machine

breakfast was just right,room was very comfortable.

the hotel guests are allowed access to the ymca gym, which offers a whole range of equipments and classes

i liked your gym facility also

broken ac slow restaurant and room service. no newspapers

room service breakfast was wonderful and the hotel is nicely located a half block from a subway

they also have a gym with weights, treadmill, and a machine

perhaps room service? chilled water filter?

the surprise $28. fee for the spa, gym and wifi we did not used.

during a recent stay we encountered hundreds of kids from a middle/high school volleyball tournament

staff went out of their way to be very helpful and were especially kind to our children hotel bar was really fun

the gym closes at 7pm saturday night!

location comfy beds very clean and we got early check in

easy checking in, very clean. restaurant and bar on property, and the room was very nice.

so many additional charges for room service that we just skipped it.

clean, room service is good, also flexible with early check in and check out, just be nice

the gym

there was no room service menu or any hotel packet that told you when checkout was or

our room has very large which was great with two teenage kids

utilised and enjoyed the excellent gym facilities on the 6th floor and the all-day provision of the chilled water in the lobby was

no room service.

requested early check in on day of arrival and late check out on the day we were leaving and this was arranged without any fuss or extra cost

the hotel bar with the dj was nice

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

cool hotel, friendly staff, kids loved it.

room service was great quick and a good

room, a laundry room - for 6 dollars you could wash and dry a large load within 90 minutes

separation each of the rooms; the kitchen, living room, bedroom and bathroom

clean rooms, kitchenette, breakfast, grab n go food for dinner

staff was very friendly and they laundry facilities on three different floors. very clean

view to electrical station was not the best, breakfast got very crowded, hotel stay and valet parking cost was high but commensurate with others

also, great gym with a beautiful pool that must have one of the most stunning views in boston

food delicious and bar area relaxed with a lovely atmosphere

no spa available

but if i'm to be nitpicky

didn t collect my room service dishes when i asked, so they just sat there all night