the hotel is extremely clean, pool is outstanding

breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food - 35 minutes waiting for eggs and rude and inattentive staff ;

friendly staff, nice clean rooms, attractive lobby, good breakfast, convenient location.

clean, comfortable. excellent breakfast

kids cried

the room is very spacious and you have a kitchen and nice

breakfast and location was wonderful.

breakfast, the gym, the pool, the size of the rooms and the comfort

comprehensive breakfast offerings

excellent, i like the buffet style breakfast.

with teenagers stampeding the hallways, police were involved and they could not find all the kids so ultimately the situation was uncontrolled and teens were running & screaming in the

only for me night but usually i like to take a early morning swim & soak in the hot tub but the pool didn't open till 7am & i started work at 8am so there was no time to enjoy the pool etc

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

called for room service

no room service

extra amenities like free wifi multiple tv channels,free gym and swimming pool for that low price i couldn't believe

crying kids, unclean rooms, no amenities, staff far from helpful

we like having the bar for late night

we are obsessed with the pool it closes at 10

i took my kids to go swimming would not have stayed and would be charged if we did

the parking was limited

free parking, free simple breakfast, free wifi

clean, staff are nice, the car is protect with the underground parking

location and price were good. also free parking.

parking lot was a bit small but i think they had extra parking off to the side

breakfast was something to look forward to.my

kitchen accessible 24/7

the staff was amazing. very responsive. decent sized rooms. good kitchenette.

room had a kitchenette with refrigerator and microwave

hotel was able to accommodate early check in which i appreciated. close to subway stop.

they didn't clean our rooms and breakfast wasn't good

gym had enough to get in a workout, plus they have an indoor pool

room was good size, kitchenette was there which helped.

never got to have breakfast

we loved the room and the full size kitchen facilities

no pool / no pool access

complimentary breakfast

they also have a nice complementary breakfast

no meat at breakfast buffet.

the pool was very small for how big the building is

the lady serving the breakfast was very hospitable . front desk people were really helpful.

loved the breakfast, pool, and the 2 bedroom suite!

the beautiful outdoor courtyard area, the delicious made-to-order omelettes and other delicious breakfast items that are free of charge every morning, and the friendly staff

the eggs were a bit oily like it was made with crisco. but the kitchen staff were excellent!

suite had 2 bedrooms with a kitchen

warmest pool in ne

great hotel. nice bar and pool.

clean beautiful early check in

restaurant offers dining in, take out& room service which is nice

the gym is clean and well-equipped

the pool was was to small.

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

breakfast was good and area kept very clean

we informed the front desk, used the shuttle, but when i returned, my family had been pushed out of our room :( i didn't realize that (+) the drivers for their shuttle to boston children s, namely billy, simply the best (+)room was well appointed, staff very helpful and shuttle service wonderful. (+) free shuttle not hospitals and free parking were an incredible bo9nus (+) the shuttle driver was so kind and helpful (-)would have been great to have had a shuttle from and back to the airport (+) we used the hospital shuttle service which saved us so much trouble (*) the front desk was welcoming and helpful, the shuttle drivers engaging and and dealt with boston traffic like a boss (*) it's a short walk to a train station and there is a hotel shuttle to several nearby hospitals

clean rooms with full kitchen.

good with some local restaurants and eating places open fairly late when i arrived, including the bar within the hotel

the staff is professional, and the lobby including seating areas, a business center, a small bar area in the evenings with a bartender and tvs, along with a mini starbucks for the early hours

just wish we could have stayed longer to enjoy the pool

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

no facilities for changing at the pool

the pool and the manger was very nice

pool was nice. beds comfy and rooms nice and neat.

ate at the bar and the food was just ok

i did not realize that breakfast was not included….breakfast bar too expensive at 17$

didn?t have laundry bag

staff was informative and very pleasant room service was wonderful and food was very good

amazing room, very spacious! and loved the pool and hot tub

level can be a little loud since the bar and restaurant area is in the atrium with the rooms around it, but the bedrooms are set back

bed so comfortable. kids loved the pillows

room was phenomenal, every detail of the hotel, breakfast, swimming pool, staff, room service, etc

the restaurant at the hotel did not have food options for kids

location was great the breakfast is great very spacious area very clean the staff was excellent i will definitely

looking forward to an upgraded gym in the building some day

kids friendly and great breakfast bar!

gym facilities were very good

great breakfast and clean facility and indoor pool. great upscale restaurant on property

the rooms were nice and the breakfast.

of covid the breakfast was served in a brown paper bag

rooms are complete and comfortable,also the restaurant and bar on the side are a plus

pool was closed for maintenance throughout our 4-night stay

pool was a bit small

the bed was excellent, and the gym facilities were outstanding

was very quiet, decent price, and kids loved the pool

lobbi and gym

the gym

going through the kitchen to the bathroom felt a bit awkard.

i loved the breakfast options and kitchen area as well

and super accommodating staff, convenient to everything but quiet location, access to the kitchen, comfortable bed, clean shared bathrooms were always available

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

on weekends, bagels and coffee were available for breakfast in the common kitchen

room was very nice and nice size room. a lot of selection at the free breakfast.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

average, needs updating. small lobby, small gym.

it has a guest laundry which we used. staff very helpful.

gym pleasant staff bed & bathroom were comfortable & clean

the restaurant and bar were convenient, it was nice to be seated outdoors

and staff were nice, liked the cute little restaurant and bar off of the side of the lobby

beautiful hotel. staff excellent. only complaint bar wasn t open. breakfast was great

it would have been nice to have a small coffee bar downstairs with fresh creamer

room nice closet quiet location great staff at front desk terrace gym bathroom nice size nice desk refrigerator was

outlets for computer, i phone; closet bar did not allow for hanging pants (near floor); tub extremely slippery; air conditioning too

the tv's on the elliptical machines in the gym did not work

wish breakfast was included for free

decent gym great

i loved the breakfast

went to awesome free breakfast and mentioned we just woke up at 10:00 and the food server said we can have an extra hour

amenities, gym, breakfast

nice to have a small bar area to have a drink at the end of the day

gym had complimentary protein bars

were a lot of unexpected perks… breakfast is mostly pastry based but is very (very) good

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

was not notified that the pool was not in operation. my daughter was extremely disappointed

the rooms are very comfortable and the breakfast was an added benefit

breakfast, pool

the pool was out of order when i arrived

updated decor, breakfast, pool

i recall correctly), room service was not available at 8pm on sunday night due to the restaurant only having one server

we tried to order room service but couldn't because the grill did not have enough staff.

about it was the food from the associated restaurant i had four meals, three of them were through room service

on the 7th floor and the water is cold the hotel is expensive considering that it does not have breakfast included in the

the laundry service is very prompt

pool and parking rate

room service prompt and courteous:-) i would stay there again

wifi access not available

only negative would be the variety of the room service breakfast menu

the rooftop bar and lounge was absolutely amazing

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

great breakfast, gym and staff

gym is a bit small and threadmills aren't really suited for running.

beds were really comfortable! the gym was well equiped and clean.

had three little kids with me and we were on the 9th floor and the window actually opened

ll re-open next year) bad wifi

if you are a hotel you really should have a laundry room

they were nice about late check out

ff and decay + soy milk), great gym, very quiet and restful night's sleep

restaurants and room service i

zac at the bar was extremely kind, genuine and professional, and monty the operational manager, made sure to

staff was friendly and free shuttle service made life easier

it's in a busy place and no where around to walk to - but not a problem thanks to the shuttles!

restaurant and bar closed, gym tiny. little pricey without those options.

the place isn't 4 star quality, just has the 4 star boxes checked: newspaper/check, small gym/check, in room coffee/check, bar/food/check

employee in the gym, was terrific and so helpful when my son and i went to play racquetball

was no room service or bar service available it bothered me since i didn't find out until check- in, and

didn't like that i got a ticket in the facility parking lot

right on the highway with more than enough parking

no room service

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

impressive gym- large with tons of equipment options

specifically chose this hotel because of the pool for our kids

the gym was tidy and

easy, early check in with upgrade good location starbucks in lobby

check in time was extremely late, i was told i could get a early check in but that never happened only e-mail was offered to notify me when ready which never

i get there with my 3 kids and the room is far from being ready

oh and an amazing breakfast to top it off

good amenities such as k-cup in small kitchen and laundry facilities on site

i would avoid room 819 as it is righ next to the gym

great breakfast

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

nice gym

good location good gym

great bar and food too

the kids loved it and want to go back as well

staff and awesome location, tried the gym and got some room service and both were amazing

we met friends at the oyster bar in the hotel before saturdays show, outstanding

allowed us early check in

decent gym but no pool or spa would be nice

beds were comfortable and they were extremely accommodating for an early check in

room service charge was too high9 $

excellent location, comfortable room, good wifi

i dislike extra charge for good quality wifi. everything else, great.

skybokx restaurant and bar was a great bonus as we didn't have to travel outside in the cold

generally good for us. the room was enough and clean. the breakfast was good.

we lenjoyed the breakfast there

it was modern, had a gym and included breakfast

love the convenience of location yo everything and my kids love the breakfast

they accommodated early check in, very much appreciated

good front desk for early check in, all staff are nice.

even the bar there was wonderful

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

bar and grill were closed

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

poor contact ordering room service

coffee in the lobby, the room service food was basic, not great, the toilet in the room barely worked, when we booked the

the pool and workout room were clean and had nice

i only wish there were a towel bar - otherwise perfect

pool was very cold and lots of one way streets in the area

place to stay in the middle of the city, the best japanies restaurant zuma on the fourth floor, pool, clean room, great stuff, but the most valuable thing it's the view, we stay on the 18th floor

they made us feel so special (especially the kids) with extra amenities and treatment

breakfast was grossly over priced. room and service was excellent.

super comfortable room, big bed and bathroom, amazing à la carte breakfast

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

we had to walk acroos the street to the hilton as the sheriton bar was not open for a drink after the game

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent the first night of our trip

the kids really liked the pool at the end of the day

great location, walking distance to fenway. comfortable beds. kids loved pool.

the location is awesome and the lounge was a success with my kids

maybe just a small breakfast offering.

no breakfast included.

free breakfast and then snacks and other meals for purchase

staff was excellent including the sweet waitresses that served breakfast.

they didn’t have the breakfast they said they did

it is actually a big bath full of kids

wish roof top bar was open

wifi is fast

we threw our name in to the queue for possible early check in and was able to get in our room at 1pm

did not have time to review all facilities

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

spa was busy with outside guests which didn’t give me the time to have massage sections

also we used the spa services which were convenient

spa is very expensive but good.

no pool? no gym?

the breakfast was huge and the staff was so kind

good facilities (gym, laundry room) and the staff was super nice and helpful

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the second floor

gym had good machines and volume control for the music that was played in the gym

great breakfast and a great location in cambridge

to pay for wifi or sign up for the (free) marriot app membership is annoying and seems unnecessary (-)said the breakfast was free for one day and the next day i was charge for it and there is no free wifi (-) no free wifi (-)had to pay for wifi (+) room was great with good aircon, shower etc and wifi (-)for bottle of water, had to either pay for wifi or sign up to become a bonvoy member to use free wifi (picked the latter (-)not free wifi!!? should be free i think, is not a cheap hotel (+)was given free wifi when i called from my room

wine/goodie basket delivered by surprise after my kids mentioned it was my bday weekend

the bar style and feeling like you are not in a hotel

the 24 hour room service food was promptly delivered and delicious

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

service in the bar was terrible; sat for 15 minutes before bartender took my order; ordered a sandwich that took

i was worried at first when i entered the building as there were a lot of parties (birthday, bar mitzvah) going on and was fearful that the noise would travel up to my room, but it didn't

the bar was not open.

clean, modern decor, good gym

the design of the place and the gym

was automatically charged in my card for some drinks in the hotel bar which i never took

friendly irish bar and fab city bar great for cocktails complementary tea and coffee everymorning and fresh water

when i saw the restaurants were too loud and noisy, the front desk helped me place a room service order with ease

boutique hotel in fabulous location. staff were lovely and even had a lively irish bar onsite.

they allowed us early check in and called us when the room was ready at 11:30am

the gym is amazing

amazing room service

there was no breakfast! no amenities! no room service, no housekeeping, none!

room service was excellent. i loved the burger!!

o racks of dumbbells, squat rack, lots of cardio machines etc)

location is good,don't know about breakfast

very expensive parking and room service charges.

corner room with connecting doors to another room where there were loud kids, so you can hear everything

gym ; location

the gym facilities were expectional

pool and the front is very beautiful the stuff was amazing they let us get in the pool the next day

they have a pool and a gym and our room had a nice view

very friendly and helpful staff. nice room with microwave and refrigerator. coffee bar 24 hours!

i like swimming pool and gym service

free 24/7 coffee. spacious room. early check in.

the lounge offered coffee tea and soft drinks all day, happy hour w light bites from 5-7, and breakfast buffet in the morning until 10

crazy that we pay for wifi with city rates

location great. did not have breakfast. dinner lackluster but everything else just outstanding!

fun for kids

location breakfast bar

location. doormen. butler service. room. housekeeping. room service.

beautiful hotel with an excellent pool, spa, and restaurants.

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making our way down

breakfast was pre-fab

room service cooking soup that warmed my stomach

beds, clean rooms, grab bar in shower for added security, good hot breakfast buffet

nice bar next door

room overlooking the golf course was ideal for our stay

good location, clean facilities, great complimentary breakfast.

the room was clean , modern style , comfortable and the free wifi was the best ! ud83dudc4c

room size, excellent breakfast, nice gym, complimentary coffee downstairs, excellent

wifi is great

the rooms are not too small, and there was space for me and my two kids to lay out our suitcases and also plenty of space in the bathroom for toiletries etc

- location - facilities - daily pass to equinox gym - room

peloton bike at the gym

excellent room service menu

clean, great location, great lobby bar and restaurant upstairs

making arrangements for our kids to stay with friends for the night, my wife and i booked a room at the taj to celebrate our

lunch in the bar was great service and nice food

in early- great location and view of park- friendly staff- great burger and chocolate cake from room