ll english or continental) on site parking at great rates friendly staff great

lovely big bed and great arrangement with the kids beds too. surprisingly quiet too

great room separate for kids

site parking at great rates friendly staff great breakfast bag to go if you have to leave early bar facility great restaurants and pub in charlwood

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

great restaurant/ bar area serving pub grub style food

gym staff comfortable

bar and restaurant was ideal for an overnight

if you are traveling for work, the wifi is fast and the desk you get with the room is big and spacious

small but excellently equipped gym

good stay. offered us a late check out. enjoyed the night.

breakfast was amazing never ever seen such a large variety

location to airport, great bar lounge area, fantastic staff

breakfast very good lots to choose from

the gym is small and a lot of items didn t work

breakfast was great selection and value for money

hotel wifi kept dropping out

very good gym, everything is really clean

early check in staff were nice

the instructions on how to get to the hotel came very late and there being no functioning wifi at the airport, i couldn't check my e-mails, so i had to wander around the airport for 30 mins

nothing ..... breakfast included in price too

leeping through) breakfast, having arranged and paid for a late check

extremely helpful to us and gave us an early check in which was extremely helpful

only downside was that there wasn t any room service which i would have excepted from a hotel at this price point

a sauna at the gym would have been great

had room service, and it wasn't great

the gym and the pool area are sufficient to do a very good workout and then to relax and feel good

used the gym, the spa and pool and ate at the restaraunt prior to leaving to travel to gatwick for our

unfortunately didn t have time to enjoy swimming pool and gym services

the service charge for breakfast room service per person.

fast wifi connection

convenient for flights, great chinese restaurant, was pleasantly surprised to find they had a gym

the free shuttle train to south terminal is also just on the other side of this walkway

great shower and room service! fast checkin, 2 min walk to the terminal!

was noisy and i had to wait 9 hours to check in or pay an extortionate 79 for early check in

the restaurant staff were so nice withthe kids

cluding healthy options ) gym

prices in the bar and restaurant are a little too pricey

the facilities and staff were excellent and it has a gymnasium

free buffet for kids :)

the kids got veggie sticks

the bar served tasty reasonably priced food

the bar and restaurant were absolutely faultless

to dislike even after our long flight got us in a little earlier as front desk saw how tired our kids were can't thank

wifi could be faster

was there with all my family and two small kids one year and three years old

extremely helpful staff. excellent included breakfast handy to airport

rooms very comfortable, breakfast was excellent

they charged me 25£ more becouse of the kids

check out, free access to the pool, lovely restaurant and free meals, access to coffee machine, gym access, complimentary

location excellent train line to london staff were excellent very friendly helpful continental breakfast excellent highly recommend will be

early check in

also has all day menu ,lovely little bar too

group of 20, they really made us feel welcome, opened bar to accommodate us.

fiendly staff and continental breakfast

the gym was a bit dated !

been close to gatwick airport for an early check in so didn't have to rush in the morning

to get to the hotel in the early hours especially when travelling with kids

we didn t use the restaurant but we did sit in the bar & have food from the bar menu

there was a gym in the facility that had everything you needed and no one else in it

close to gatwick airport for our transfer. good bar and restaurant facilities. good price.

room service was really nice

adults & 3 kids)

the rooms are very clean and comfortable with free wifi tea and coffee making facilities

parking, reception 24hrs, good check in no fuss, nice guy, very clean and spacious room, good room service, nothing was too much trouble for staff

everything was perfect. room, service, amenities, wifi, location just super extra class.

bar area is a bit weird, since covid and opening back up there is not a large staff

no kids options for the breakfast

sofa bed dangerous for kids with springs coming through

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

a nice safe park atmosphere and i guess great for kids

location near to airport parking

ill, hint hint)

property with easy parking and a great staff

breakfast was delish and although they don t typically do desserts at breakfast we were

the spa hotel

good parking directly outside main entrance

lots of parking spaces

on reflection room service may have been a better option for breakfast

facial treatment, private hot tub, swimming, parking, fluffy robe,

more information about the hotel & meals in the room if you dont have wifi

wifi is not great and neither is the shower pressure, i'm sure both of these things can be

paying for parking.

were surprised that the hotel was running out of a lot of supplies toilet roll coffee milk in room service the bar ran out of larger on the first day and the restaurant had a limited menu as a

sat down in the bar, we noticed for 30-45 minutes the tables was full

breakfast was superb, staff were friendly, and facilities spotless

brand new gym, pool and spa are

options in billiard room bar a bit limited; however, the food and ambience there was tip-top

i wasn t told the gym was closed, that was disappointing

we only became aware of when looking to book a table after day long meetings outside of hotel but bar menu

the dinner and breakfast were superb, and the wine matches sublime

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

choice for breakfast

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

excellent location, reasonable price, great breakfast

surprisingly expansive hotel with a good feel in a good location and the kids loved the pool

room service was prompt

wifi easy to log in too

where not there long enough to really comment great location for the british masters golf

to get there and it would have been nice to have quiet time for residents in the outdoor pool of an evening

beautiful property, friendly staff. lovely bar with a log fire alongside and comfortable beds.

wifi connection a bit week

the bar was small and welcoming, the bedroom was cute and warm

journey, but the internet connection was very slow :

the lounge bar with a roaring fire was gorgeous

room was very comfy, food fabulous and spa was lovely.

navigate any spa time around kids swim times as it can get a little busy

disconnects in dining room service

say negatively about the property if i had to find something it would be the times slots in the spa for family time

room service

breakfast was cooked fresh

away - cosy room with everything you need, including a well stocked tea station - restaurant and bar are lovely

good breakfast, decent wifi

wifi worked ok

the room was very large and clean, wifi worked

meticulously clean and excellent facilities such as a top notch restaurant used by the golf club members and hotel guests alike

large comfortable room, plenty of parking and good wifi

great wifi signal

free, secure parking was a nice bonus

excellent cleanliness throughout, great staff, lovely breakfast and great value for money.

gym was very small with not a great deal of equipment

i was on the first floor, kids with parents on second running around until 10:30pm - not funny!

lovely room, plenty of towels, kettle, ironing board, hairdryer, wifi. clean and spacious

get to my door , and the lauguage , was very bad , not nice , and i would have been upset , if kids were there , have a word with them ,

absolute valuable hotel, not so pricy and with great gym pool and spa open till 9 pm.

at 2pm 1 hr before check in and was told that had to pay 30 for early check in even though room was available

staff, comfy bed, decent wifi, free parking, country location so nice surroundings and a big room

not the end of the world but wifi coverage was sporadic.

great staff

there is an early check in fee if you need to check in early - we didnt we just left our bags with the hotel

nothing but the free wifi was not 100% reliable.

such a beautiful place. free parking, gorgeous room and great food.

food in the pub was delicious both at dinner and the breakfast

we wanted to leave early before breakfast service so were able to help ourselves to tea coffee fruit juice yogurt and cereal and

the bar was very busy which is always a sign of a popular establishment

a little cramped for our growing kids on a sofa bed in a family room but otherwise great.

very comfortable bed, lovely breakfast, relaxed atmosphere, friendly staff, plenty of parking

it was lovely! from the room to the bar to the breakfast facilities

no wifi at time of stay no advanced warning

so as a large group with you g children we had the room to enjoy our meal and the kids had the room to stretch their legs location is great- would definitely go

the building itself, and the bay window my room had overlooking the courtyard and part of the golf course

location within the golf course

wifi drops out quickly if you don t use it so you need to continually re sign in.

very large bedroom with lovely view of the golf course

the grounds around the manor are lovely to walk dogs on leads as long as you don t go near the golf greens