spa brochure stated that it was adults only in the swimming pool from 9am-3pm but there were kids in the swimming pool at 9

ev charger

wifi rubbish

spa was absolutely lovely location to get to the race course and ease of parking brilliant staff

there was also extensive onsite parking and excellent internet service at no extra cost which was very welcome

property with easy parking and a great staff

location, food, friendly staff, parking, relaxing and stress free. great breakfast choice.

gs welcome)

we also really enjoyed the bar and restaurant's wide selection

full english breakfast was lovely

gardens - could have been better gym - limited range of upper body machines

room service could have been more efficient

the bar and restaurant served lovely food and great cocktails

location, plenty of parking on site and a warm welcome upon arrival

went to use the gym which is free but to access the changing rooms i was asked to pay 20 as i did not have the

kids playing right outside our window in close private house garden, thin walls in our annex room,

wifi reception could definitely be better, the signal was very weak and not stable, in our room at

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

sofa bed dangerous for kids with springs coming through

wifi at all

car parking charges were too high for paying guest - 25 pounds on top of hotel bill wifi was really

we didn t use the restaurant but we did sit in the bar & have food from the bar menu

50 for a bag of crisps for the kids - rip off

to get to the hotel in the early hours especially when travelling with kids

nice big room. shower was great. room service perfect.

the wifi was a bit patchy.

this hotel many times very convenient for gatwick airport comfortable beds and good from the bar and restaurant

room service was really nice

the room service available at most times was very convenient

the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a long day

got a free upgrade, very impressed. wifi took a while to sort out but once logged in was fine.

we used the garden restaurant for dinner and kids eat free

the kids were excited about it

room service pizza was amazing and the staff so helpful.

room was very clean had everything we needed, perfect for 2 adults and 2 kids

we arrive at the hotel, they charge us an additional price for the breakfast and also for kids

cubicle on the small side though and meant to check temp or wash the kids it soaked the floor

breakfast was delicious, staff were friendly, everything was ran well, room felt like a haven and a

extremely helpful staff. excellent included breakfast handy to airport

shower had alot of mildew. the room smelt a little like old gym clothes and damp.

especially liked they provided a take away breakfast bag if you were unable to make breakfast.

only there short time arrived 10 pm showerd slept well had breakfast then off

here before nice small bar friendly staff an just round corner to airport will def stay

fiendly staff and continental breakfast

laundry facilities were available at a reasonable price

gym and late check out

convenient, lovely big room, excellent view of the runway excellent breakfast and the lounge

room was fabulous. best beds ever! breakfast was excellent and the staff were wonderful.

well appreciated a in-airport hotel for early check in

at the north terminal of gatwick airport and beside the shuttle to south terminal 5 min away

the bar prices expensive

open cafe; allowed very early check in for an additional fee; hotel is right next to the west jet check in - perfect for

so easy to fly from here made traveling with my kids so simple.

the continental breakfast of toast and ham kids cereal or strawberry yoghurt... not great.

no room service

negative i could mention is i would have preferred to be able to go to gym at 6 but it wasn t open and 7 was too late for my work

rules in the pool/steam room wouldn’t go amiss, kids doing what they like when they shouldn’t really be in a steam room

staff were really friendly and helpful. kids loved the pool

location nearby airport. has pool, gym and room was great

airport, very good on site parking, completely renovated, with an outstanding gym,swimming pool and steam room, hygienically clean,available for all guests

kids eating free was a really nice touch and all the food was lovely

prices in the bar and restaurant are a little too pricey

staff member accommodated early check in and was extremely personable and helpful

nothing at all to better it apart from perhaps slightly lower lighting in the bar area- that comment shows you how good it was

services , polite staff, decent breakfast with various food

very good gym, everything is really clean

great check in. great staff smart hotel, good wifi

check in and out were seamless and the breakfast had a good

no extra charges were applied for an early check in

good for the money we paid , reasonable charges at the bar and food

the wifi was excellent, great for a business traveler

the only way to use the guest laundry is to download an application

wifi functional and the speed was fine; though it s a wifi with a login portal so if travelling

bar and restaurant was ideal for an overnight

wanted to do some laundry but the only way to get the machines to work is through an app, which requires codes sent

welcoming room, tidy faclities, helpful receptionists and stuff either in the restaurant and at breakfast, strategic value location to visit brighton and north

comfortable beds, good and early starting breakfast, allowed us to do a late check out which was highly convenient, overall very nice hotel and very cozy

breakfast was really good, lots of options

small gym for the morning and a good breakfast

breakfast was very good and staff were so friendly especially on the bar

my kids slept through it, but i could not

site parking at great rates friendly staff great breakfast bag to go if you have to leave early bar facility great restaurants and pub in charlwood

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available, nice and quiet, 24 hour lobby

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

the grounds around the manor are lovely to walk dogs on leads as long as you don t go near the golf greens

no room service . for the price this should of been included . dated decor needs updating

we also did the walk around the golf course and went into london, via coulsdon s

wifi does disconnect quite regularly. other than that no complaints

great breakfast, hotel sat in a beautiful location

meticulously clean and excellent facilities such as a top notch restaurant used by the golf club members and hotel guests alike

plenty of parking

the wifi is awful, near non-existent. 4g and 5g indoors is near impossible also. extremely poor.

hotel is situated within the grounds of a golf course

rooms are tastefully furnished, and the views of the prestine golf course are very satisfying

plenty to pick from for all tastes only small point is spa use on out arrival day coincided with kids swim so a little busy

location, friendly and helpful staff, good food and excellent spa / gym facilities and fantastic recently refurbished en suite bathroom

check in was swift & efficient room service quick & good quality fabulous sleep breakfast quality, timeliness & presentation excellent all staff were professional, customer

it also became very hectic when kids were allowed in and would be good to pre-warn guests the times kids are in the spa - so you

delicious breakfast and bar menu excellent