uldn t get to a login screen) and the in-room info was lacking

beautiful rooms, bar open til late. staff incredibly friendly and accommodating.

great breakfast, cool rooms, helpful staff, convenient parking.

great central location. comfortable well equipped bedroom, good parking.

lovely view through bar window

staff

the breakfast was a little small for me but thats all

comfy lounge areas with books, games tv for adults and kids

no drinking water in the room but was immediately provided on request to bar staff

very good breakfast options with quality food

breakfast, did a wine tour and it was great, did a walk the next morning

staff were friendly and the breakfast was very

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

excellent location, reasonable price, great breakfast

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

mmer time only - or heat waves :) - not that you can predict the weather in

the breakfast

large and heated swimming pool

staff took a long tome to clear room service that was left in the hall!

we weren't warned in advance so was pretty inconvenient small kids

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

staff were absolutely amazing, they did their upmost to accommodate our early check in

they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

spacious, lots of room in the suite. quiet. breakfast was available

great room separate for kids

very clean and comfortable, lovely breakfast

kids food for free and mini fridge complimentary

the breakfast was superb, lots of choice.

the restaurant staff were so nice withthe kids

services , polite staff, decent breakfast with various food

hotel beds were comfy breakfast very good hairdryer iron tea coffee making facilities tv wifi in bedrooms

gym looks super and well equipped

i am happy that i was able to get a late check out even though it was short notice.

convenient. included breakfast. late check out time.

the location at gatwick was exceptional and the late check out extremely welcome

this is where the sofitel truly shines: - direct walkway to the north terminal - quick shuttle to the south terminal - zero stress getting to early morning flights you can roll out of

was most responsive to my many request including for an early check in

terrible wifi!!

the wifi was not operating as it should. i was unable to get internet in my room.

the staff was very professional and room service was very quick

amazing gym, breakfast good, nice clean room, staff is friendly

no room service. room was very warm.

good for an overnight. good wifi.

no extra charges were applied for an early check in

the staff of the hospital was cooperative and the gym facilities were nice

guest laundry is always useful but that's not a deal breaker.

location excellent train line to london staff were excellent very friendly helpful continental breakfast excellent highly recommend will be

bed is comfy, room and bathroom clean, small bar and food available 24/7 and reasonably priced airport shuttle service

we paid 20 for late check out, which is a fair price

comfortable hotel with laundry and ironing facilities as well as a free luggage room for the guests

breakfast very good better than our stay 2years ago

wifi was weak in the rooms

small gym but enough to break a sweat

there s also access to the bar and food during the night; a very cozy, big enough room with everything you need a wide

gym staff comfortable

we were managed to do extremely early check in with the help so that we could have rest after the flight, had upgraded room from

they charged me 25 more becouse of the kids

good restaurants and a great park for the kids

extremely helpful staff. excellent included breakfast handy to airport

did request an early check in and they didn t help me at all, then i have to pay 10 pounds so the cleaners can

massive comfy bed and excellent free wifi.

beautiful property, friendly staff. lovely bar with a log fire alongside and comfortable beds.

pleasant bar area to return to at end of evening

we sadly slept through breakfast, but when we came down we were made a pot of fresh coffee before the owner drove us to

wifi connection a bit week

breakfast was fabulous

really friendly staff in the bar and restaurant

breakfast, clean & tidy room, friendly people. late check out

i enjoyed using the basic gym in between my travel de stations

breakfast was very good and staff were so friendly especially on the bar

good wifi

you receive: a comfortable place to stay, free wi-fi, breakfast included in the room rate, free gym access and a range of decent places to eat, be it to sit down with your partner for a nice meal

clean and really good wifi

gym didnt open pre 8am which i find very bizarre and

everything perfect, plus unexpectedly quiet! nice peaceful sleep. easy parking too.

i use the hotel gym every time

reception agreed late check out then change my card

the kids got veggie sticks

ordering in the bar was great

a good overnight stop when in transit, comfortable clean rooms and access to the gymn and good food

we had a couple of drinks in the bar downstairs which was decorated lovely

wifi at all

i didn't have a chance to try the restaurant or the bar but will definitely be back.

charge for bar service but these are all very minor points

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

the gym was a bit dated !

the front desk staff with nice and kind and accommodated and early check in

a bar snack i ordered a mushroom and pineapple topped piazza, the mushrooms looked like they were

excellent. in room service

late check out was very helpful & staff were helpful

the fact they had a fridge and microwave in the room, having travelled with kids it was very handy

the chocolate cake we ordered late at night room service was to die for

, close to gatwick airport, very good on site parking, completely renovated, with an outstanding gym,swimming pool and steam room, hygienically clean,available for all guests

kids wasn't happy the indoor pool was

there is a beautiful bar and restaurant on

rural location with spacious rooms and gardens and ample parking

comfortable and quiet gym on site plenty of parking space

criticism - could not get through to room service

wifi works well, and there is plenty of parking

staff were very friendly and helpful breakfast was delicious and very good service

cost of the drinks in the bar were expensive and the room could have had more coffee pods/milk to save a trip to

staff, gorgeous room, fantastic shower, lovely club house and i'm sure an excellent golf

welcome and, the golf club bar aside, the staff were friendly and helpful

rooms are tastefully furnished, and the views of the prestine golf course are very satisfying

wifi throughout the hotel

staff were so friendly, they were also really good with our kids

friendly helpful staff, clean, quiet facilities, good breakfast, lots of parking, lovely location next to racecourse

great venue nice breakfast choice,

so as a large group with you g children we had the room to enjoy our meal and the kids had the room to stretch their legs location is great- would definitely go

many young kids running around breakfast room on saturday and sunday mornings

even the bar tender was friendly and made us custom cocktails

room service weren t told we had late check out so they came in whilst i was on the loo

great hotel and location but spa was closed

the gym and the bar/ lounge area.

room service was slow

the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a long day

i felt safe as a woman travelling alone and comfortable having a drink in the bar on my own

there was a minor mix up and the kids bed wasn't made up, but they quickly got us sorted.

wifi not great,

- in the restaurant provided great service and helped with our kids indecision

the bar was welcoming

ill, hint hint)

t kids will be kids :) )

comfortable and spacious rooms, lots of parking and attached to lovely pub serving great food

our room warm and cozy,very clean booked table in the bar for the evening,this was amazing breakfast both days really great and the two ladies on

liked the breakfast plenty to choose from the swimming pool was lovely and the staff where excellent

didn't like having to return in the evening with the kids to find the room windows open

the heated pool was wonderful

kids get free cookies and milk on arrival, an activity pack and there is a kids play

room sizes, comfortable beds, air con, buffet breakfast, indoor swimming pool with steam & sauna rooms and a spa