pool area is small, so if busy, you may not get a lounger

a lot of options for room service meals, their 2 restaurants

not a smart tv no netflix only free view, no wifi signal in the room n terrible phone reception

location, plenty of parking on site and a warm welcome upon arrival

there is no gym

the gym is small but perfectly adequate for a hotel wonderful spa facilities

plus you check in at 3pm, then kids hour at the pool is between 4 & 5

spa breakfast

we really enjoyed the outside pool area as we had a very unexpected heatwave for two of the days

the pool area was lovely

room was really nice, we booked one room for our group of 5 (2 adults & 3 kids)

- in the restaurant provided great service and helped with our kids indecision

after some thought, we decided there probably were kids banging around, but equally, what we were hearing probably

comfortable room, friendly and helpful staff, excellent restaurant service for an evening bar snack and breakfast

noisy kids

corner suite we stayed in overlooking the golf / race course was lovely with nice toiletries etc

mores the pity they do not offer airport parking

wifi didn't work well outside of the bar area on the terrace

staff were very accommodating, pool and spa were lovely and great views from the room,

over lingfield race course and free use of sauna pool and gym a bonus staff were really

more milk in the room for a 2 night stay. the bar supplied more when requested.

had a good laugh with bar staff and waiting staff

gs welcome)

had a lovely dinner in restaurant in evening and great breakfast in morning

the bar was welcoming

free parking

nice bar and great food

and glad the bar was open as wasn t expecting that

good parking friendly staff nice breakfast

the food in the restautant and bar was very tasty and the room was quiet and nice

very spacious room, great room service. comfy bed!

the grab and go breakfast felt lacking.

the pool was great for the kids. the restaurant was nice. 2 for 1 cocktails was great!

airport, very good on site parking, completely renovated, with an outstanding gym,swimming pool and steam room, hygienically clean,available for all guests

friendly and helpful staff! nice swimming pool, gym and room.

breakfast was in the restaurant next door, with a variety of food and organized well

the gym is small and a lot of items didn t work

gym location

everything was fab. the staff, the room and breakfast.

the bar was fantastic

realise it was about an 8 minute walk

it would be great to have 2 separate beds for the kids when you take deluxe bedrooms

lovely spacious comfortable rooms, and reception areas. good food, gym.

for over the night and we are really happy the staff was so helpfull, welcome and nice, we have room service in the morning with beautifull breakfast for really good price for 2 people

lobby area and bar look nice if spending time there

if you are traveling for work, the wifi is fast and the desk you get with the room is big and spacious

i had lunch in the bar area and it was lovely

espite being by the airport) and restaurant

we had breakfast & and evening meal from the restaurant & thoroughly enjoyed it

we didn't eat here as the restaurant/reception was full of noisy kids

room was very clean had everything we needed, perfect for 2 adults and 2 kids

to dislike even after our long flight got us in a little earlier as front desk saw how tired our kids were can't thank

lovely room, really nice room service, nice drink in the bar. super clean ,kids loved it.

nice room, had room service which was very good as well

not flexible with early check in time.

chic and friendly. worth the money and a great deal with breakfast.

the gym setting is nice and there was a beautiful old style church next to the hotel

no possibility of room service

no extra charges were applied for an early check in

is great even requested a late check out as our flight was at night

the beds are always comfortable and the buffet breakfast is very good

very expensive room service!

location of this hotel is on the left-hand side of the north/south terminal shuttle as you alight at the north tunnel

service from reception,restuarant staff and bar staff was exemplary,no better place to stay night before flying out, would not stay anywhere

in all rooms it wasn t signed very well regarding how to get to the hotel from north terminal shuttle

comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available, nice and quiet, 24 hour lobby

my kids slept through it, but i could not

no bar or restaurant for dinner at the moment.

staff were absolutely amazing, they did their upmost to accommodate our early check in

they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

the free wifi is very good

hotel is in gatwick north so if you are flying early or with kids then definitely book this hotel

open cafe; allowed very early check in for an additional fee; hotel is right next to the west jet check in - perfect for

fantastic for families with kids and early morning flights

the breakfast started at 4 am, although not much of a spread but just nice for an early morning

sofa bed dangerous for kids with springs coming through

bar area is a bit weird, since covid and opening back up there is not a large staff

wifi weak

we had a couple of drinks in the bar downstairs which was decorated lovely

kids playing right outside our window in close private house garden, thin walls in our annex room,

great full english breakfast, and shuttle to lgw.

very good breakfast, spacious room, all impeccably clean

our kids were a bit disappointed not to have access to the garden during our stay

cest tasting bacon had in a while) cooked to order, nothing too much trouble

easy parking . breakfast very nice kids loved that

8 super comfy bed quiet room breakfast was buffet plenty of everything staff were so helpful you could even get takeaway heat it

breakfast was very good continental was included with room price but they do offer to upgrade to

hotel has everything you'll need ( breakfast, wifi, transportation to and from the airport) plus town center is 5 minutes walk with

it has a bar : yaaaay

location excellent train line to london staff were excellent very friendly helpful continental breakfast excellent highly recommend will be

breakfast too expensive

kids ate free, the kitchen catered well for gluten free

like everything servis, take away breakfast, clean rooms, food, airport transport

free buffet for kids :)

had requested an early check in and they were able to do that for me

full english breakfast

good location good price free parking

it s convenient and includes breakfast and parking

free parking and wifi

a member of staff, seemingly on his way to deliver room service, saw us approaching, walked through the door ahead of us, and let it close behind him