pool area is small, so if busy, you may not get a lounger

a lot of options for room service meals, their 2 restaurants

not a smart tv no netflix only free view, no wifi signal in the room n terrible phone reception

location, plenty of parking on site and a warm welcome upon arrival

there is no gym

the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a long day

kids running up the corridor, people in the next room talking and going to the toilet

a big car parking facility for gatwick and it s august so lots of kids

although it looked the same as previous was tired in areas, the shower did not work & the wifi was non existent unless i stood up & held my device up to the window but i believe these are

to the wifi has to be done by the staff as kept logging me out but once sorted no further

i would say though with families staying at the hotel the swimming pool is a little small to accommodate all guests especially when you have children in the pool

wifi didn't work well outside of the bar area on the terrace

fridge in the room, ice maker in the corridor, lights in the wardrobe, excellent wifi signal

the gym could have been better.

a person as i’ve always chosen hotels with free breakfast since i’ve been traveling with my kids since they were babies and even with my girls at 17 and 23 i still make sure i can feed them

the wifi was limited.

wifi is a real weakness

full english breakfast was lovely

food was excellent and there was plenty of parking

a nice safe park atmosphere and i guess great for kids (dogs welcome)

plenty to pick from for all tastes only small point is spa use on out arrival day coincided with kids swim so a little busy

the gym opened late 0730 and the breakfast service started too late for me too 0700

quaint hotel- modern spa. lots of parking space.

lovely breakfast, every taste catered for

it also became very hectic when kids were allowed in and would be good to pre-warn guests the times kids are in the spa - so you

bar staff were very friendly

kids loved the swimming pool

the gym and the pool area are sufficient to do a very good workout and then to relax and feel good

travelling with three young kids too and they all loved it

room service menu had good variety and close to gatwick so we were able to rest before making the

50 for a bag of crisps for the kids - rip off

proximity to airport excellent, friendly shuttle driver, room amenities very good, decent gym,

staff super friendly and able to assist with the early check in

booked for access to gym which was small but had enough equipment

the gym facilities were excellent

we had our evening meal in the bar area, food and service were excellent

the only comment would be - it would be great to have better coffee at breakfast.

the gym was also well equipped; and had 24 hour access

m an athlete so dont drink alcohol) and the bar man asked me three

massive room, excellent price, good gym accessible 24/7 overall a great stay

the gym was so so

we used the garden restaurant for dinner and kids eat free

eat

lovely room, really nice room service, nice drink in the bar. super clean ,kids loved it.

room was very clean had everything we needed, perfect for 2 adults and 2 kids

the wifi was excellent, great for a business traveler

good room and bathroom. v comfy bed and extra pillows. great to have a gym onsite

there s also access to the bar and food during the night; a very cozy, big enough room with everything you need a wide

great restaurant/ bar area serving pub grub style food

breakfast very good better than our stay 2years ago

the room was very small and not really comfortable, the ac didnt work correctly and the wifi cut in and out, i ordered dinner one night in the resturant and it wasnt great, the steak i

great staff, very clean hotel, superb breakfast

the instructions on how to get to the hotel came very late and there being no functioning wifi at the airport, i couldn't check my e-mails, so i had to wander around the airport for 30 mins

is great even requested a late check out as our flight was at night

the decoration was very nice, bar was good and so was the food

not having to go outside to get to airport very comfortable bed - with early check in available

hotel was so convenient for gatwick north terminal where i had a very early check in

nothing really maybe room service menu could be better

great shower and room service! fast checkin, 2 min walk to the terminal!

convenient, lovely big room, excellent view of the runway excellent breakfast and the lounge

happy to help settle you in your room, help you with anything like taking your drinks from the bar to your room

wifi wifi wifi we had cosy room in mews annex - there was virtually no wifi coverage- couldn t

sofa bed dangerous for kids with springs coming through

sofa bed dangerous for kids with springs coming through

wifi weak

hotel is in gatwick north so if you are flying early or with kids then definitely book this hotel

hotel beds were comfy breakfast very good hairdryer iron tea coffee making facilities tv wifi in bedrooms

the breakfast started at 4 am, although not much of a spread but just nice for an early morning

i was given early check in and really enjoyed breakfast

open cafe; allowed very early check in for an additional fee; hotel is right next to the west jet check in - perfect for

we were managed to do extremely early check in with the help so that we could have rest after the flight, had upgraded room from

breakfast was delicious, staff were friendly, everything was ran well, room felt like a haven and a

we arrive at the hotel, they charge us an additional price for the breakfast and also for kids

was there with all my family and two small kids one year and three years old

cubicle on the small side though and meant to check temp or wash the kids it soaked the floor

comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available, nice and quiet, 24 hour lobby

completely made our stay with such a late check

lovely big bed and great arrangement with the kids beds too. surprisingly quiet too

the continental breakfast was fresh with a variety of choices and set us up for the day

staff were absolutely amazing, they did their upmost to accommodate our early check in

wifi etc were all fine, as advertised

the choice of wine in the bar was a little limited. prosecco by the bottle was very expensive.

place is well kept staff are friendly have a nice indoor bar section and the breakfast was lovely my favourite was the american pancakes with berry compot

lovely room, good bar and breakfast

early check in fee on the morning of the day when the room was already ready seemed excessive.

8 super comfy bed quiet room breakfast was buffet plenty of everything staff were so helpful you could even get takeaway heat it

breakfast was very good continental was included with room price but they do offer to upgrade to

hotel has everything you'll need ( breakfast, wifi, transportation to and from the airport) plus town center is 5 minutes walk with

it has a bar : yaaaay

location excellent train line to london staff were excellent very friendly helpful continental breakfast excellent highly recommend will be

breakfast too expensive

kids ate free, the kitchen catered well for gluten free

like everything servis, take away breakfast, clean rooms, food, airport transport

free buffet for kids :)

had requested an early check in and they were able to do that for me