food available in different venues, good location close to airport, wifi good, comfortable room and bathroom

speedy room service with plenty of food

being on the 4th floor with a glass window which scared me with the kids

to dislike even after our long flight got us in a little earlier as front desk saw how tired our kids were can't thank

location and gym facilities

the gym facilities were excellent

the staff were also happy to accommodate a late check out

late check out was very helpful & staff were helpful

wifi signal was a bit patchy

the gym was a bit dated !

the gym could do with a clock and a scale and the rooms are a bit dated.

being so close to the airport with the ability to get that early morning breakfast the late check out

staff were very accommodating and allowed for early check in which was much appreciated

the full room service menu wasnt available all day.

at the north terminal of gatwick airport and beside the shuttle to south terminal 5 min away

sorted us out early check in and provided a baby crib for my 5 month old son very quickly after we couldn t

a 5 minute journey from the south terminal using the airport shuttle, which we easily did with 3 kids and 10 bags

so easy to fly from here made traveling with my kids so simple.

no room service

decent gym if you need it, everything just works

check out, free access to the pool, lovely restaurant and free meals, access to coffee machine, gym access, complimentary

was there with all my family and two small kids one year and three years old

they charged me 25£ more becouse of the kids

good restaurants and a great park for the kids

they charged me 25 more becouse of the kids

lovely ambience. food and bar lovely. rooms very clean. stylish. pillows were the best !

breakfast great staff friendly and professional

the room was very small and not really comfortable, the ac didnt work correctly and the wifi cut in and out, i ordered dinner one night in the resturant and it wasnt great, the steak i

good choices for breakfast too

the gym setting is nice and there was a beautiful old style church next to the hotel

iron board in laundry room would have been a bonus

laundry facilities were available at a reasonable price

early check in

breakfast was good, pastries and cheese and ham sandwiches

here before nice small bar friendly staff an just round corner to airport will def stay

bar area was really bright, the lights could have been lower for nicer ambience, it almost felt

our kids ate dinner for free and it was a kids buffet full of kid friendly food that they could help

great gym

kids food for free and mini fridge complimentary

our kids ate dinner for free and it was a kids buffet full of kid friendly food that they could help

there was tea and coffee in the rooms, also did notice they had a gym although i didn t get to use it

bar and restaurant was ideal for an overnight

the gym was a bonus ud83dude00 and the shuttle bus timetable made it much easier than trying to guess

very good buffet breakfast

we didn't eat here as the restaurant/reception was full of noisy kids

kids playing right outside our window in close private house garden, thin walls in our annex room,

wifi reception could definitely be better, the signal was very weak and not stable, in our room at

wifi was patchy around the hotel, though worked in the room and wasn't the fastest bandwidth

we had a couple of drinks in the bar downstairs which was decorated lovely

ye olde wifi. only available in the lobby close to the modem. frustrating in the modern era

staff were lovely and the breakfast was good the bacon was amazing

clean and well apointed rooms, friendly helpful staff and a superb breakfast

spacious, lots of room in the suite. quiet. breakfast was available

great room separate for kids

we had drinks from the bar which were very reasonably priced, and the breakfast was to die for

nice rooms and pool

i wish they had some stuff for kids for swimming like baby tubes so that they can float.

friendly and helpful staff! nice swimming pool, gym and room.

airport, very good on site parking, completely renovated, with an outstanding gym,swimming pool and steam room, hygienically clean,available for all guests

was great the bar was excellent especially all the televisions in the bar on world cup final night

location to airport, great bar lounge area, fantastic staff

breakfast very good lots to choose from

massive room, excellent price, good gym accessible 24/7 overall a great stay

the bar was fantastic

breakfast was very good and staff were so friendly especially on the bar

could not connect to the wifi had to use phone as a hot spot.

the breakfast was sooo tasty and the two female staff

really good value for money. good furnishings. comfy beds. very close to airport parking

a nice safe park atmosphere and i guess great for kids (dogs welcome)

location, food, friendly staff, parking, relaxing and stress free. great breakfast choice.

room service was really nice

room was really nice, we booked one room for our group of 5

to the wifi has to be done by the staff as kept logging me out but once sorted no further

xt door

the bar was comfy and very inviting

the spa hotel

good parking directly outside main entrance

lots of parking spaces

on reflection room service may have been a better option for breakfast

facial treatment, private hot tub, swimming, parking, fluffy robe,

late check out very

pool and jacuzzi

wifi didn't work well outside of the bar area on the terrace

room service took 2 hours

the spa and the racecourse distance.

sat down in the bar, we noticed for 30-45 minutes the tables was full

there is parking on site

great large bar area with plenty of seating

after being moved, as the toilet door would not close in the original room and there was no wifi reception, as advertised

great central location. comfortable well equipped bedroom, good parking.

the cleanness of the place free parking breakfast including in the price

rooms are tastefully furnished, and the views of the prestine golf course are very satisfying

the staff were so friendly and helpful, the food in the bar and restaurant was very good quality and a great atmosphere

loved the balcony overlooking the golf course, the tea and coffee making facilities in the room, it was great there was also an iron

great location and parking spaces

friendly staff, quiet, clean, good wifi.

only criticism was we were in room 5 above the bar and the speakers are in the ceiling of the bar which gave us a droning sound in our room

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

staff were friendly and the breakfast was very

the hotel lacks facilities like pool, spa which would have made this luxurious

mmer time only - or heat waves :) - not that you can predict the weather in

i did not have breakfast or dinner this time at the hotel but had a drink in the bar when i returned in the evening with colleague's

cluding heated pool).

om service) was not great

the room was great and the pool was really fantastic

the room was lovely, the spa was above expectations, and all meals were excellent !

delicious breakfast and bar menu excellent

noisy kids in swimming pool, but we were warned that family time at 3pm, so understood.

navigate any spa time around kids swim times as it can get a little busy

the spa is lovely, rooms great. breakfast and room service a bit sad.

in the bar before dinner was not too efficient, often waited a long time for bar staff to welcome us or

gym was great , the estate is also great for walking with the dog and had many great walks and

breakfast, spa, room, restaurant

the spa and cafe spa and cafe staff fabulous

missing a spa and swimming pool which i believe is in the final stages of construction

we drank, ate and chatted and food was ordered from the bar - which included vegan options

for breakfast on monday morning

speaking to the hotel in advance the room wasn't ready for early check in

the superior room was big and clean. the room service tapas dishes were good.

think couldbimprove on the bar area

a little cramped for our growing kids on a sofa bed in a family room but otherwise great.

couldn t get wifi with the code i was given

many young kids running around breakfast room on saturday and sunday mornings

the following morning and they were so accommodating to my partner and my parents, allowing a late check out, ensuring we have everything we needed and allowing my step mom to store a meal prep

liked the view and location. breakfast good and plentiful. free parking and wifi.

the wifi was good and the bed very comfortable

they have a very skilled chef and the meal we had was delicious, and the breakfast also

nice room, comfy bed, excellent breakfast

breakfast was really nice and set us up for the day

the wifi was a bit slow, and the phone signal was a bit patchy.

lovely room, plenty parking, very dog friendly

the food in the restautant and bar was very tasty and the room was quiet and nice

good wifi free safe parking with a 10 min drive for gatwick

was lovely and quiet, the parking was great and it was 8 minutes away from my work so it was perfect

at 2pm 1 hr before check in and was told that had to pay 30 for early check in even though room was available