the facility has everything anyone could possibly want, a beautiful pool and spa area, beachfront, lake, canoes

room service was great, spa bath in room

great spa for relaxation

spa massages available in the hotel.

i had booked myself for a spa massage and it was absolutely fab

spa wasn t working

because of the outside parking (and the big issue in montreal area with the cars stolen) you can borrow a

very helpful staff, comfortable room and easy parking.

parking is free

cleanliness. the pool, sauna and gym were opened this time. we love it

the microwave and coffee machine were a nice bonus airport shuttle service was punctual, professional and

kids hockey tournament. elevators were playgrounds. but hey!!! i was a kid once too. haha

free parking and few shuttle if you need it

shuttle person from the airport was extremely rude and aggressive, there wasn t much food to eat

the kids thought the pool was okay to swim in

staff was horrible, restaurant was closed, spa was closed, no room service, just horrible

of fresh towels in the spa area and very slow breakfast service ( more than an hour wait for a simple

breakfast, restaurant in same building, pool, easy walking to mall and other restaurants.

excellent location , right in a bike path for cycling around the area , free parking

access to a real fitness center (also open to public members) pool central location thoughtful and tasteful

rooms are very small and poorly cleaned it has dust everywhere, the pool is icy and the spa is not hot at all

parking is ok

there was a pool and a gym. and good room service

there was a pool and a gym. and good room service

very nice hotel. clean and comfortabe rooms and free parking.

very clean,very good breakfast

lots of parking spaces, away from the city. good breakfast selection. nice staff.

the breakfast is also fantastic with various choices

also, so many mosquitoes inside the room and the parking area

entrance directly from the parking

had a spa that was never open that s why want to book that hotel

couldn't get the wifi to work despite checking with reception who said no code was needed.

i was told the log sheet stated i refused room service which is not true

no room service.

parking too small. restaurant closed due to pandemic.

the swim spa was nice but a-little chilly

the spa was hard to find, the staff did not even know where it was

24 hour free airport shuttle and amazing front desk staff.

clean, well place, shuttle for airport

location, the bed and bedding, free breakfast, the gym

restaurant and swimming pool

as soon walked into the pool area my kids and wife coming paint about their eyes started to hurt

my kids liked the swimming pool

ordering breakfast a la carte through room service was difficult

swimming pool was not functional first day there was a strange smell but it was resolved

the wifi was good, the food was good

very welcoming and clean. my girls loved the pool and water slide so did i .

room service was available

place was great, customer service was excellent, room service people was great

no complimentary breakfast

i asked for change for the laundry and was told by a lady in the front office that i should to go to the bank

kids had fun in the pool.

breakfast buffet with fresh fruit and eggs, pool, clean and renovated rooms, friendly

swimming pool is good and gym area and sauna is also good , safe parking.

pool with my kids

we enjoyed the well kept pool and spa area every day

spa is very good too

the pool and spa area

the pool was wonderful and the spa treatments across the driveway was amazing

cleanliness of the spa and pool in the basement

it is also across the street from le finlandais spa, highly recommended

suggestion for improvement would be for a more secure way of crossing the street to get to the spa portion of

wish it had spa areas for younger children

liked the room and spa a lot

water available everywhere - big parking lot, shuttle provided to go to the other side for the spa - lots of

didn t have time to use pool or spa but would def visit again

no room service available

hotel has free parking, but it's a 20+ minute drive to the downtown and there were no free parking there, so

but the worst was that an alarm clock rang in our room at 4am :-( then at 5am again :-( the kids slept but my

near a subway. free parking. comfortable beds.

the water in the pool were

the pool and sauna weren t clean

laundry stuffy- only 2 washing machines and 1 drier working

i enjoyed the hotel amenities especially the gym.

breakfast was offered in the bar and was rather expensive for the

the swimming pool and sauna were equally amazing

small kitchen in the room has everything

kitchen was a plus to prepare food

breakfast would be depleted at least a hour before the end

rooms are big and comfortable with a lovely well-equipped kitchen, work area, and lounge area

the bed were comfy and there was a pool and spa available. good tea and coffee facility.

the pool and spa are were very small

2 families in 2 vehicles traveling with kids and an elderly person

it was clean & comfy. including the pool.

the pool is great for kids and warm

missed room service

the room was very clean, though the complimentary breakfast had limited options, everything was fresh and

breakfast was continental and have a good selection for everyone

they also extended a late check out, even when they were sold out

we were also about to be charged for having a pet despite clearly not having any- thankfully the receptionist

did not deliver on spa reservation as promised

the spa is amazing and the staff is very nice and helpful

facilities were great , room , pool , gym , spa and business center

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

spa was smaller than expected.

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

priced, no sauna or spa as stated

was closed the restaurant the spa the bar sauna also charged $144

pet friendly

wish the lobby and bar had more character. you cannot put anything in the mini frig.

fab gym facilities and spa

staff was very friendly, especially to our kids and the topfloor pool kept them happy

fab gym facilities and spa

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

pool and fitness were on the 8th floor with a nice view

staff should be a little for knowledgeable about dog park and other pet friendly area considering they allow

rooms are great and have great wifi

room service choices inflexible

nice breakfast buffet. staff was very friendly

no pool. not so much for kids.

free wifi

small rooms. very small workout gym.

the staff have us an early check in and the staff we can into were nice

staff are very friendly and good with kids

was ready upon arrival, handy to the bell centre, cora's, late check out, and they were able to store our luggage

pool/spa were wonderful

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup

the spa was lovely, and the gym a good size

there is a spa also on that floor

had a really lovely stay with our two kids

spa was closed, we had called to ask about hours of operation and they never told us it was out if

was also put off when some hotel stayers wore their clothes in the whirlpool/spa pool which dirtied the water

hotel accommodated our requests of early check in and adjoining rooms, without any hesitation

my flight arrived on early morning in 7

pool was great, but could be a bit hotter