staff was horrible, restaurant was closed, spa was closed, no room service, just horrible

of fresh towels in the spa area and very slow breakfast service ( more than an hour wait for a simple

the pool was closed for some work. my grandchildren were disappointed.

restaurant was closed, the gym is pretty ancient although location is great and staff is helpful

free parking right beside the hotel

views - easy to taxi / drive into the city - went early july and had the tennis courts, bikes and spa facilities

great spa for relaxation

the facility has everything anyone could possibly want, a beautiful pool and spa area, beachfront, lake, canoes

spa massages available in the hotel.

i had booked myself for a spa massage and it was absolutely fab

spa wasn t working

if you're concerned about the security of the parking lot, no worries, as the hotel does offer steering-wheel

would be good to allow kids to join their parents in jacuzzi

great parking and close to everything

wifi did not work until the following morning after 8:30am

had a spa that was never open that s why want to book that hotel

my phone can not connect the hotel's wifi

no room service.

every thing..friendly staff, shuttles to the airport. delicious breakfast.

parking a bit confusing.

the spa was hard to find, the staff did not even know where it was

the swim spa was nice but a-little chilly

the screaming kids a couple of doors down that didn t shut up till after 1am

clean hotel room excellent fresh end clean perfect staff breakfast great recommend this

noise, hygiene, people and kids hanging out in the entrance and at the lobby

best hotel near the airport by far, plus they offer 24h free shuttle!

great service at the bar and breakfast was very good

pool was big and slide popular with kids

liked the building, the fancyness the cleanliness and the fact that it had a pool perfect for kids

the kids loved the pool

wifi was awkward to connect to

swimming pool area smelly

swimming pool closed

that's usually what kids like

my kids liked the swimming pool

wifi strength is bad. no ice machine. pool on renovation.

food and service bar and restaurant 10/10 special thanks to staff for breakfast it was amazing

you presented me a hotel with a sofa bed aldo a kitchetee i got there there was no sofa bed or kitchenette they

please do not go there especially if you have kids

free shuttle to and from airport was fantastic

didn t have time to use pool or spa but would def visit again

bring with kids we asked for a change of room and the request was honored within minutes

my kids loved it here and we didn’t feel cramped and on top of each other

room service was very delayed when asked to bring requested items

no laundry

we had a hard time getting on the wifi

room was a great size for three adults. staff friendly and helpful. really good gym facilities

i enjoyed the hotel amenities especially the gym.

nice pool and gym

the gym was very good, and the pool looked very nice although other people were using it

breakfast would be depleted at least a hour before the end

the breakfast was a typical continental style.

not a dislike comment, however, when travelling with a pet it would be helpful to have something on site (back

wifi being an extra charge

love the kitchen appliances it was beautiful l like the hot buffet style breakfast it was great

the bed were comfy and there was a pool and spa available. good tea and coffee facility.

the pool and spa are were very small

the smallest gym possible and small pool and breakfast ends at 10am , if you get there at 9

clean, nice staff, pool

on site gym..recommend swipe key entry as kids in using equipment. could pose safety risk

very kind at the check in, allowed us early check in and late check out. everything was great.

we traveled with our pet and we had luggage, it was very uncomfortable, the room was very hot, we should have

breakfast options might be limited

t have a wine opener at the front desk, especially considering the fact that they serve wine for room service

room service is 10/10, they provided us everything we asked for

did not deliver on spa reservation as promised

the spa is amazing and the staff is very nice and helpful

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

spa was smaller than expected.

disappointed with the pool and spa facilities

fab gym facilities and spa

in montreal, this one is the cleanest, most spacious, and comes with a wonderful gym and swimming pool/whirlpool

i couldn't tell if it was working or not) and my work was important so unfortunately we paid for wifi

restaurant and bar available onsite

food on site qoth kids under 13 eating for free

exaggerated costs for laundry, minibar and food

information about hotel amenities (supposedly there was a gym, but where

with no issues with sound getting in to the rooms despite being on the same floor as the gym (i

wish there was on site laundry service

room, breakfast, location

priced, no sauna or spa as stated

was closed the restaurant the spa the bar sauna also charged $144

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

valet parking isn't cheap but that's the norm. no swimming pool. gym was a bit limited.

we enjoyed their bar service and had very good sunday brunch

pool/spa were wonderful

the spa was lovely, and the gym a good size

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup

there is a spa also on that floor

liked that it is kid friendly (and the kids bathrobes

gym was open and kids enjoyed trying out the equipment/burning some energy from being cooped up all day

location is good. room was clean. room service was good.

staff are very friendly and good with kids

late check out 1pm instead of 11am

were forced to squish in with many other people including hotel staff with a bag of smelly dirty laundry

spa was closed, we had called to ask about hours of operation and they never told us it was out if

was also put off when some hotel stayers wore their clothes in the whirlpool/spa pool which dirtied the water

the bed was super comfy. the bar was really nice.

pool and hot tub were a hit for the kids

pool was great, but could be a bit hotter

were not told the pool and spa was not available

pool was very old and needs updating badly. nobody working at spa center.

wish the windows opened, i wish the terrace bar was open and we weren't able to park our truck at the hotel and

view was amazing, room service was good, i enjoyed my stay

were very pleased about all that the hotel offered we were very happy that they were pet friendly and that we

the pool and spa have been upgraded too

the spa experience

swimming pool and spa area is amazing and brand new

spa and restaurants fabulous

fantastic facilities too with restaurants, bar and spa etc

pool and spa area, excellent and friendly staff, cool hotel design with heated outdoor pool and a park with

away from home; rooftop garden; year round swimming pool; spa environment; conveniently located in heart of

laundry quality

location, the view, and the pool the kids loved.

my kids always love the pool. also can t beat the location when travelling by train.

the sofa bed mattress should be changed and checked as it s not comfortable but for kids it works ok

nice location, good quality of rooms, small gym

pet friendly they accept our frenchies with minimal cleaning fee 30$/night which is not

great breakfasts, vry courteous staff, laundry room excellent

we would like to have keys for balcony lock just as a precaution for the kids

we appreciated that the property offered indoor parking, a pool, spa & sauna.

fitness/spa and the friendly people who worked there

hotel, big room with balcony comfy bed very quiet great service nice spa and delicious

staff in the spa were exceptional

were kids at the pool, in and out of the spa, until it closed at 10pm

quiet and modern room, best hotel gym ever, nice spa and amazing staff

new hotel, awesome gym and spa area

loved the swimming pool, spa and sauna, as well as the playroom

room, pool, spa and sauna were great

amenities are great - indoor spa with pool, jacuzzi and sauna and lounge zone with a lot of games and lounge

great location, comfortable room, great pool, spa and gym

the pool and spa area were most pleasant and very quiet during our stay

pool and spa very nice

i had selected this hotel specifically because i wanted to have access to a pool and full spa facilities

we enjoyed using the pool/spa and hotel staff were friendly

le staff vraiment gentils la piscine, spa et sauna wow

spa was clean and beautiful

sauna and spa facilities were spotless

thing is i would love for the jacuzzi in the spa be able to turn on the bubbles, but that s it

however a suggestion would be to add spa services like massages

the pool area offered a whirl pool spa as well as the steam room

nothing everything was great maybe less kids at spa ! when they are a lot there is no control .

pool and spa is open until 11pm, that s appreciated great bedroom, lot of towels, great

the hot tub (spa) was super foamy (more than usual), which means it hadn t been cleaned after many users

location, the beds were comfortable, nice to have access to a pool and gym on the top floor

so no room service, and restaurants closed

the wifi was okay but could have been better, i know its free but at times it was very very slow and

very good position and excellent pool!

bed, was comfortable spacious, clean nice gym & sauna location - easy to get to places, train station near by,

absilutely loved that they were able to accommodate our early check in request

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

no food was bought, but the bar was used

other than that, we had a great stay room was spacious and clean; staff was friendly; wifi was reliable and

and large walk in shower - very large and comfortable bed - clean wellness facilities - fantastic room service

pool area is really busy and kids going crazy in the pool

spa facility

hot tub / sauna was above expectations and it didn't feel like a hotel, it felt like a high class spa with

the spacious room

the pool and spa are amazing

pool and spa were very nice