rooms are very small and poorly cleaned it has dust everywhere, the pool is icy and the spa is not hot at all

when i asked for extra (2) got only one and the same one that they give at the swimming pool, small and not

and an odd and awkward shape and with kids jumping in you really had to watch them

parking lot inadequate to allow for event parking

could have given a free breakfast,. bigger parking lot, could have given a discount,

entrance directly from the parking

very clean,very good breakfast

breakfast was wonderful and there's a nice outdoor garden to sit in the morning

also, so many mosquitoes inside the room and the parking area

good breakfast, parking and silent place

spa facility was outstanding.

it is also across the street from le finlandais spa, highly recommended

water available everywhere - big parking lot, shuttle provided to go to the other side for the spa - lots of

the room is big, there s enough space to move around even with two families

we have to cross the street to get to the spa but no pedestrians crossing lines

we enjoyed the well kept pool and spa area every day

spa is very good too

the pool and spa area

cleanliness of the spa and pool in the basement

the pool was wonderful and the spa treatments across the driveway was amazing

the facility had everything, room service was great and we really loved the room.

was amazing, pool is decent and kids love it, staff is also helpfull, overall decent

comfy bed and linens, lovely crabtree & evelyn shower products, bar tender was super nice and fixed us up with

we ordered room service and the food was cold and expensive.

as stated before, no wifi, in the morning we were able to connect for few minutes and suddenly disconnected

spa wasn t working

coffee bar open at most times

large rooms with comfortable beds. our kids had a great time with the pool toys!

had free ev

pool had a lifeguard which was great for our kids

spa experience was very basic at best. would not recommend the spa.

the water in the hot tub in the spa was toxic

also, the hotel advertises spa & wellness services, but these are managed by an external company

as a family traveling with three kids, five bags, and two car seats, the location right at the airport was

the breakfast room service. the staff person was really great though.

had a spa that was never open that s why want to book that hotel

close to the airport, the free shuttle was easy to find

surprise: the gym was closed, and there is no pool or hot tub

great customer service, needed a late check out and the lady on the desk pushed it to 3pm

friendly, helpful staff. comfortable bed. great gym. close to airport.

they advertise that the shuttle comes every 15 minutes to the airport

my kids liked the swimming pool

the free shuttle to the airport was convenient and prompt

that the hotel could've controlled, but the swimming pool was full with young kids during our entire stay

the pool and gym were nice and staff was very accommodating

downside is that the last photo (the one with the gym facility and spa) they posted on booking is very misleading

downside is that the last photo (the one with the gym facility and spa) they posted on booking is very misleading

sitting area wasn t enough, we had to wait with small kids

arrived after 20hours in airports, with two young kids and our room was without eletricit

more gym equipment would be good.

spa was broken. tv in bedroom did not work. a little bit dirtier than usual.

spa was great nice place near the airport

pool a little cold but with the mix spa and pool it was ok

i specifically contact them to make sure the spa was functional

whirlpool spa was cold

i had booked myself for a spa massage and it was absolutely fab

views - easy to taxi / drive into the city - went early july and had the tennis courts, bikes and spa facilities

great spa for relaxation

spa massages available in the hotel.

room service was great, spa bath in room

the spa was hard to find, the staff did not even know where it was

the swim spa was nice but a-little chilly

conveniently located close to the airport. free shuttle.

but renovation seems to be ongoing dodgy wifi - could barely update my email

free breakfast buffet

it would have been better if there is a shuttle

location near by the airport, huge room with comfortable bed and amazing food and fast room

the pool kids enjoyed

shuttle service was very convenient. needed hotel for overnight stay.

i loved the pool. kept the kids busy in our spare time!

the pool area was beautiful

i asked for change for the laundry and was told by a lady in the front office that i should to go to the bank

please do not go there especially if you have kids

i needed both rooms to be communicating so that my father could keep an eye on my kids while driving my wife

this to anyone who wants a clean, dog-friendly place to stay near the airport with free airport shuttle service

didn t have time to use pool or spa but would def visit again

has a decent gym room

free parking, wifi, clean and modern hotel

location, free, parking, and near the metro

pool...restaurant...gym...sauna. all's good and very central. 12 minutes from downtown old port.

loved the pool and the large shower and comfortable king size bed.

size, layout, shower, lighting, towels, corridors, parking, location, staff, gym, pool, decor, washroom size,

breakfast was offered in the bar and was rather expensive for the

the pool and sauna weren t clean

breakfast at the bar felt short staff

in-room kitchen was very nice, though we only used the refrigerator

the kitchenette is useful for preparing small meals

very friendly staff, nice breakfast, clean and large rooms.

swimming pool and sauna needs more cleanliness and care

the swimming pool and sauna were equally amazing

the bed were comfy and there was a pool and spa available. good tea and coffee facility.

the pool and spa are were very small

has a pool which the kids are excited about

2 families in 2 vehicles traveling with kids and an elderly person

has a pool which the kids are excited about

pool is small but refreshing, would be nice if the spa was warmer but being open to the pool i can understand

kids loved the pool (small but heated

this is not an extremely high-end hotel, it features a heated pool that was very comfortable

hotel surpassed my expectations by far, it was beautiful, luxurious and the mini bar was an amazing

quiet and comfortable. acces to the pool.

spa was available to book and was very nice; good covid protocol

piscine, spa was good even if smaller than on pictures. it was clean.

pool and spa are really beautiful, staff are very friendly and professional, the room was comfortable and

close to everything downtown, balcony with view, kitchen, underground parking. friendly staff

son really enjoyed the pool, my husband really enjoyed the sauna, and i really enjoyed the jacuzzi

the wifi was not working in our room

fireplace did not work properly but really did not need it

staff was nice, breakfast was great. i liked the tiny gym as i was the only one to use it.

for smaller room, had a double room, was tight between bed and wardrobe to move around, carpet (not great

gym was too small not enough equipment

disappointed with the pool and spa facilities

did not deliver on spa reservation as promised

the spa is amazing and the staff is very nice and helpful

facilities were great , room , pool , gym , spa and business center

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

priced, no sauna or spa as stated

was closed the restaurant the spa the bar sauna also charged $144

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

everyone smiles and is so helpful i cannot forget the room service either

friendly staff, nice room, excellent restaurant, very nice gym with fittness equipment from