suggestion for improvement would be for a more secure way of crossing the street to get to the spa portion of

spa facility was outstanding.

great view during breakfast, spa was amazing!!

the room is big, there s enough space to move around even with two families

water available everywhere - big parking lot, shuttle provided to go to the other side for the spa - lots of

cleanliness of the spa and pool in the basement

the pool and spa area

we enjoyed the well kept pool and spa area every day

spa is very good too

the pool was wonderful and the spa treatments across the driveway was amazing

the breakfast is also fantastic with various choices

were helpful and could speak sufficient english breakfast was enough to get us through a long sunday raceday $

it would have been nice to have a pool.

good breakfast, parking and silent place

one story unit with parking

rooms are very small and poorly cleaned it has dust everywhere, the pool is icy and the spa is not hot at all

very nice hotel. clean and comfortabe rooms and free parking.

ev charging onsite

no parking

parking is ok

pool is small but refreshing, would be nice if the spa was warmer but being open to the pool i can understand

kids loved the pool (small but heated

old and torn curtains, noise, not enough towels and shampoo in the bathroom, small swimming pool, no changing

the sofa bed is not realy a bad . the kids slept on the floor.

liked the parking set up well lit etc so felt comfortable that vehicle would be quite

kids like the swimming pool

wifi was awkward to connect to

my kids liked the swimming pool

told me what to do and fixed the issue right away, everything else went pretty smooth with the shuttle and timing

restaurant and swimming pool

cleanliness and the gym.

pet friendly good breakfast room we had needed some upgrades we were there one night close to

we had to each time go to the laundry room to get towels

please do not go there especially if you have kids

the bar had no slots

was told that i didn't need to call for shuttle,so i waited 85 minutes at airport,till another customer call

the pool kids enjoyed

the room was spacious enough, clean and parking for just in front

liked swimming pool too but i would want to see more cleaning also i would recommend to get more comfortable

comfy, good food and good hospitality the reception staff specially gabriel was very helpful, the kids

the swim spa was nice but a-little chilly

the spa was hard to find, the staff did not even know where it was

close to airport, excellent shuttle service, very friendly staff

use o fthe gym would be nice

shuttle - placed my name on list at check in and was told to be there 5-10 minutes before the hour

didn t have time to use pool or spa but would def visit again

near a subway. free parking. comfortable beds.

they have cable tv which makes my kids busy.

didn't like receiving breakfast as room service and biting into my omelet with a huge twig and branch in it

rooms are nice and well-maintained, the gym is good as well.

not able to accomodate for airport shuttle

it was very clean and friendly . we enjoyed our stay here free parking and wifi

that i was there, i only dealt with them 3 times at check in/check out and once to ask for daily room service

kids hockey tournament. elevators were playgrounds. but hey!!! i was a kid once too. haha

shuttle took a long time to arrive at the airport and we had to leave the hotel early with kids because of the

i enjoyed the pool and

breakfast was offered in the bar and was rather expensive for the

loved the pool and the large shower and comfortable king size bed.

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

the gym was very good, and the pool looked very nice although other people were using it

not a dislike comment, however, when travelling with a pet it would be helpful to have something on site (back

kitchen was a plus to prepare food

small kitchen in the room has everything

very clean and confortable. pool, sauna and well equipped gym. friendly staff.

i was able to check in earlier. kitchenette. clean. quite. gym. breakfast included

i specifically contact them to make sure the spa was functional

spa was broken. tv in bedroom did not work. a little bit dirtier than usual.

spa was great nice place near the airport

pool a little cold but with the mix spa and pool it was ok

whirlpool spa was cold

the pool and spa are were very small

the bed were comfy and there was a pool and spa available. good tea and coffee facility.

breakfast was great, only that eggs was your option

liked the room and the bed however the breakfast was a little unimaginative, but perhaps it was a covid measure

did not like the gym, breakfast, and parking

also, the hotel advertises spa & wellness services, but these are managed by an external company

the water in the hot tub in the spa was toxic

spa experience was very basic at best. would not recommend the spa.

as a family traveling with three kids, five bags, and two car seats, the location right at the airport was

pool

had a spa that was never open that s why want to book that hotel

the bar area and prices of food and drink were very reasonable

parking rather expensive

no room service. long walk if you have a room on the other side of the building.

my phone can not connect the hotel's wifi

downside is that the last photo (the one with the gym facility and spa) they posted on booking is very misleading

the location and breakfast

breakfast due to early international flight

renovated bathroom and kitchen. nice breakfast.

the lady working the breakfast the front desk workers the shuttle drivers

disappointed that spa was closed on thursday.

spa wasn't open for the two days we stayed when the hours said 10-9 monday to sunday and i was

staff was excellent. very accomadating. good food. ok bar staff. loved spa extras

out of service, spa not available

free wifi signal good spa treatments

did not get to enjoy the spa & gym but the king suite was gorgeous

gym and spa was great but a bit of a walk

wish gym/spa was on site

we also took advantage of the access to the spa (thermal pools, cold plunge, sauna, steam room) at the nearby

the room was spacious and clean

i loved my facial spa treatment and the jacuzzi, sauna and steam room

the steam bath, sauna and love the spa on the rooftop!

the spa upstairs was a great addition

onsite spa was not big but nice

good: spa was delightful. remote with light and curtain controls was a nice feature.

we enjoyed using the pool/spa and hotel staff were friendly

i had selected this hotel specifically because i wanted to have access to a pool and full spa facilities

pool and spa very nice

the pool and spa area were most pleasant and very quiet during our stay

great location, comfortable room, great pool, spa and gym

good wifi. nice room. kitchenette. balcony

and i learn you are pet friendly

swimming pool on site

if traveling with kids, you'll want to manage your expectations about navigating breakfast

pet friendly, breakfast and convenience location to university and downtown shopping center.

was closed the restaurant the spa the bar sauna also charged $144

priced, no sauna or spa as stated

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

location. great room. very pet friendly

valet parking isn't cheap but that's the norm. no swimming pool. gym was a bit limited.

did not deliver on spa reservation as promised

facilities were great , room , pool , gym , spa and business center

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

spa was smaller than expected.

the spa is amazing and the staff is very nice and helpful