food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

gym and spa are great and the food can't be faulted

a number of pools to use, excellent spa and gym

the spa was stunning and the beautician who did my facial was excellent

the gym and spa were also great

they put on a good entertainment schedule and the spa is good too

find very strange water is charged at 2,70 / 3,00 eur (depending on size) and some services like spa are not

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

need to go out to buy mineral water and the spa was not good

evening activities, food options, pool activities and the spa massages

spa and wellness is special and spacious with sea water (

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

loved the amenities, the food was good, and the spa was great

the spa was a little expensive but in the end was totally worth it.

court, table tennis, gym and if you want to take care of yourself you can choose many options in spa (with

the spacious balcony had two sunbeds and a fabulous view of los gigantes & la gomera

some of the equipment in the gym was out of order and some of the jets in the spa were not functioning

the sea view from the balcony was stunning excellent spa with a good range of massages superb outdoor pool area

only criticism is that we wanted to use the spa on the last day before coming home

only little complaint was about the spa

room was spacious and stylish with great views

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

the spa is phenomenal, the heated pools and amazing thermal showers are a must

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

spa was a wonderful experience

spa - fantastic

hotel with spa and infinity pool

we were also given free 1 hour spa vouchers, which we didn't expect

spa massage was not very good.

the general information was that the use of the spa facilities was included in the prestige rooms but this is

the gyms weights were too light , no machine for chest work out and the spa is not included

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

my husband used spa and said it was great

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

spa was really amazing and clean

cute spa facilities that were available after reservation

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

while it does have a kids club and a small kids pool within that area, i wouldn t recommend it for

pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities

special mentions to giuseppe, rafael, jose, ismael and alessandro (who showed around a 2 bedroom pool villa -

breakfast was really good, a wide selection and fresh eggs, pancakes, waffles on request

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

the lady at the spa was lovely and extremely helpful and accommodating

spa facilities are amazing and the massages are to die

the spa is lovely and really good massage

fantastic restaurants, pools, spa and gym

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

i also wish that someone would have told me in advance the spa was closed and maresia too

we had a relaxing afternoon in the spa and wellness centre

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

everything. the spa and pool are my favourite

we book a massage through the app and when we got to the spa they said they had no record of it

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

prices for the spa treatments were affordable

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

spa area very small

hotel staff and spa exceeded our expectations

the spa is overpriced and did not match expectations

spa and pool area and closeness to la caleta.

was surprised that sauna and spa area pools were not included in already high price of the room

in the spa people using sauna etc naked

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

the indoor pool and spa was closed and that was the main reason for booking that hotel.

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

spa still closed ( covid ) but offering massages one of the best massages i have had

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

breakfast was wonderful

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa is also incredible

loved the pool, spa and bar to watch the sunset

the spa was also stunning

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

spa and staff there were brilliant

didn't use the spa or any of the other facilities

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

with the spa area

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

the spa was closed due to refurbishment, but nothing to complain about.

spa experience when checking in for our treatments was not user friendly.

we also enjoyed the spa a lot

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

spa is fantastic. best sun bed policy i have ever witnessed.

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

issues post renovation which weren t yet complete, some toilets not working and spa not

entering spa disabled access non existent

thoroughly enjoyed the massage i had in the spa too

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

had the gold level room with a spa wirlpool in the huge patio

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

enjoyed the family private spa hour for 60 enjoyed immensely

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

our bedroom was very clean and spacious

the spa is great and reasonably priced

spa closed due to covid

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

to circumstances beyond their control the spa was shut

we don't usually do all inclusive but did as the spa was not open and it was very good

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

room and bathroom quite small compared to other places at this price. spa not very large either.

refurbished and looks good the pool area and staff are great

room service menu was poor the main restaurant was only open a few days per week

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

we could not get into the spa because there was no one there and we were looking for an employee for a long

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

great location, clean hotel, lovely staff. great for kids.

the main pool is quite shaded but adult only roof terrace is ideal.

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

really nice spa too and we both enjoyed the massage on offer

spa was fantastic

the spa was incredible, i got an amazing massage and the thermal suite was divine

spa option was super, had a fantastic facial, best yet

the spa was absolutely

also we tried the room service (thru the webapp available on the premises) and it was top notch

by the pool on the bottom level there was a bar that served food and drink, then the dining area for food inside

only the food at pergola bar was not up to the standard

i used the spa once for a happymum massage and it was very relaxing

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

i visited the spa and had a treat which was amazing

they always had a smile to spare even when it got hectic

very nice spa for massage and facials etc which was a surprise

the spa massage was excellent service in the restaurant was excellent

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

spa was great, entertainment was really good.

location was great. the property was nice and the spa was fabulous

the spa is simply incredible, the massage is simply one of the best in life

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

pool was cold, but we were told heating was being planned, and it was november

clean and cosy room, fabulous views from any point of the hotel, nice breakfast, very delicious homemade dinner

wifi was sketchy in our room ( outside it was fine

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

breakfast was very nice lots of choice and food cooked fresh by chef in front of you

breakfast was amazing

it also have a spa which unfortunately we did not have time to enjoy

the spa was also great and showed a wonderful view of the coast

the spa area is a bit dated.

room was comfortable, spa was relaxing and breakfast was lovely

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

spa could open a little later

is an excellent mountain spa hotel with great staff who make it special

beautiful and calm place, relaxing spa area, very friendly staff

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are

the spa and gym are part of the package and are a very nice treat

cleanliness. lovely spa and new infinity pool

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

one back and upgrade my room staff very helpful and spa was

with the all inclusive package the mini bar and the spa was free of charge

the nail in spa was really expensive and poor quality

the spa was too expensive and i did not know prior too booking the facility

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

pool area great, spa fantastic, mediocre massage

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

service was non existant in the spa and generally reception were stand offish

some gym equipment broken and the pool was a tad cold, but otherwise all great

there are snacks between meals served at the pool bar

reservations for the spa need to be made in advance.

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

the hotel has an enjoyable spa and a great restaurant

enjoyed the relaxing spa facilities

fantastic food & spa facilities which was great after a long day hiking

strong smell of dirty nappies in kitchen bin in 121

the laundry room is nothing special and could be cleaner and upgraded

amazon hotel. brilliant for families with kids. very central, will 100% be back

staff were super friendly and helpful, breakfast was really good with plenty of options to suit everyone,

gym facilities next to a good joke

hotel was lovely and clean, pool was nice and warm and spa was amazing.

staff where friendly especially at the spa we had an amazing couples massage

spa and the food

only the gym was free , for the steam and any spa service you need to pay > 15 euros

helpful staff lovely pools spa gym etc

lack of information provided on check in about facilities and when asked at spa reception

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

the spa was wonderful

especially the spa and rooftop terrace

spa time! till 1800!

no spa facilities e.g. steam room etc

new comfy sunbeds were great right next to the spa pool

the spa was excellent and so were the meals

the spa on the last floor is also good value for money, considering the alternative is to have a

hotel with great roof top bar and infinity pools with the spa treatment centre

the cost of the spa was not related when checking in or booking

staff, deluxe lounge, food, everything. the spa was lovely too

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

the spa is excellent

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

rooms were very spacious with balcony with street and sea view

borderline hostility from spa receptionist

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

s was almost perfect except quality of spa services

spa and massages

we had massages in the spa and that were great and the pool bar was also quite nice

cold pool

well equipped, multilevel room with pool level access

the mini golf course is fantastic

gym was small and poor

if necessary, in a neighboring building, a paid laundry, 5 euros for washing, 4 euros for drying

the wifi signal in my room was a pain.

pool side bar but nothing said regarding bring your own drinks in

no bar by the pool

wifi in the room is not free and needs to be

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

heated jacuzzi pool was great, gym and spa also good

really friendly staff. great facilities including the spa area

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

spa and gym

the location of their spa is rather strange - one has to go outside to reach it

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

the spa was disappointing as the water was cool and the saunas were only male or female

spa was nice but really just sauna and changing facilities basic and very small

wifi in rooms, could also stream through wifi

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

spa and we could have more towels available.

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

prices at the spa felt a touch heavy

first, the spa is extremely small

spa is bad

gym/spa didn't open until 10am and closed for lunch

gym and spa hours should be longer

spa pool jets excellent for joints

waiting time for check in and out and the spa was not included in the price.

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

staff were exceptionally friendly, let us use the towels and spa showers after check out

the room was beautiful, i loved the spa and the pool

no spa in the hotel

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

the spa is located in a neighboring hotel with a direct access and requires an extra fee

night entertainment for kids and adults is very good

the small spa area/jacuzzi didn't appear to be open

perhaps, the one only thing that would have been nice, was if the pool area was opened for a little later than

fridge could have been more powerful, as well as the wifi

to restaurants, shops, beach & taxi rank friendly,customer-oriented, efficient staff lovely gym, kettle & fridge

very good breakfast choice. good gym. good staff

had a lot of facilities, shops, swimming pools, bars, spa and others

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

spa services and staff were exceptional

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

book a treatment at the spa after trying a few times so i just left it in the end

spa area was not something to write home about

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

beach front hotel with modern if not huge rooms. good breakfast, pleasant staff, good wifi.

food, plants (inside and around the hotel), spa and location.

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

the spa cannot be used unless you pay 12 euros per hour for the spa

2 lovely swimming pools and a spa pool

spa use is not included

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

there is also a relaxation spa with is a great addition

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

the breakfast was amazing, lots of different types of food, some of them are homemade.