we had massages in the spa and that were great and the pool bar was also quite nice

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers,

the staff was really helpful, the pool and mini golf were our favorite parts of the hotel

i really liked pool area and gym facilities

gym was nice to have

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

good games room and spa treatments

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

spa and we could have more towels available.

prices at the spa felt a touch heavy

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

gym and spa hours should be longer

gym/spa didn't open until 10am and closed for lunch

spa is bad

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

had a lot of facilities, shops, swimming pools, bars, spa and others

excellent facilities, spa bath and walk in shower , walk in closet with loads of storage

the spa is lovely and again, the staff are great

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

staff where friendly especially at the spa we had an amazing couples massage

i enjoyed the spa and the 2 pools outside.

helpful staff lovely pools spa gym etc

only the gym was free , for the steam and any spa service you need to pay > 15 euros

hotel was lovely and clean, pool was nice and warm and spa was amazing.

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

service was non existant in the spa and generally reception were stand offish

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

were amazing, again very friendly and made a point of talking to each and every person at the pool

i loved the pool area,the food,the stafff were lovely.really made our holiday.the location

the small spa area/jacuzzi didn't appear to be open

a bit on the small side and lack of channels however the free wifi was of a decent standard and made up for this

to restaurants, shops, beach & taxi rank friendly,customer-oriented, efficient staff lovely gym, kettle & fridge

no early breakfast available. no bar snacks after 3pm.

couldn't get wifi working in the bedroom, good in hallway.

book a treatment at the spa after trying a few times so i just left it in the end

spa area was not something to write home about

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

view and room service clean sheets etc

spa was lovely

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

the spa cannot be used unless you pay 12 euros per hour for the spa

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

food, plants (inside and around the hotel), spa and location.

good location close to the sea front, spacious rooms, nice swimming pools and sun terrace

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

spa lots of things wasn't working

spacious room, good breakfast. excellent spa and a great location.

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

breakfast was very nice lots of choice and food cooked fresh by chef in front of you

big hotel , a lot of space - use some of the space to make it more trendy for yonger adults, eks lounge music

one back and upgrade my room staff very helpful and spa was

stayed in deluxe room with spa bath

spa facilities are exceptional ,and the adults only infinity pool is such an oasis

brilliant location very clean friendly staff fantastic spa and pool areas loved it

the pool and spa area are a dream

hotel with great roof top bar and infinity pools with the spa treatment centre

the spa was excellent and so were the meals

the spa on the last floor is also good value for money, considering the alternative is to have a

no spa facilities e.g. steam room etc

new comfy sunbeds were great right next to the spa pool

when we called the reception for water they said there's no room service, that we were welcome to buy it

should provide free wifi in rooms not just the foyer

8 a day for wifi is overly expensive

4 stars hotel and very bad wifi !!

could do with a decent bar not as i'm an alcoholic but sometimes you don't want to go far

the spa is simply incredible, the massage is simply one of the best in life

the spa experience was also great

pool, 3 different restaurants, spa etc

games, gym and the spa - we spent an afternoon in the spa and sauna

we felt safe and had everything anyone could wish for: gym and yoga classes, heated pool, spa and amazing balj

spa was great, entertainment was really good.

location was great. the property was nice and the spa was fabulous

the spa massage was excellent service in the restaurant was excellent

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

really friendly staff. great facilities including the spa area

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

the spa and pool area were brilliant

everything was excellent slight disappointment that the spa was closed during our stay

heated jacuzzi pool was great, gym and spa also good

amazon hotel. brilliant for families with kids. very central, will 100% be back

returned from a wonderful week stay with family and two kids

the kids loved the football court and the apartment is very nice, great beds and plenty of space

kids friendly, would definitely stay here

breakfast 10e which was really good

the spa is located in a neighboring hotel with a direct access and requires an extra fee

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

it has a massive swimming pool and very good spa facilities

no spa in the hotel

there was free parking place ad wifi

spa pool jets excellent for joints

waiting time for check in and out and the spa was not included in the price.

the room was beautiful, i loved the spa and the pool

staff were exceptionally friendly, let us use the towels and spa showers after check out

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

the spa was wonderful

spa time! till 1800!

lack of information provided on check in about facilities and when asked at spa reception

the food choice was very good. the rooms are huge. the spa was excellent

our club room (with spa upgrade) was fabulous

the pool, the spa was great

very nice spa for massage and facials etc which was a surprise

i visited the spa and had a treat which was amazing

the food and drinks were amazing; the spa services made you feel heavenly

i used the spa once for a happymum massage and it was very relaxing

spa option was super, had a fantastic facial, best yet

the spa was absolutely

only the food at pergola bar was not up to the standard

better that than screaming kids though

told a late check out was possible and then it wasn't

we could not get into the spa because there was no one there and we were looking for an employee for a long

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

no instructions on how to find gym, spa, elevators for rooftop etc

times as you want and they change a few things every day; the hotel has different activities for kids and adults

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

location. would be great views if there weren't a noisy parking in front

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

nice swimming pool

staff, deluxe lounge, food, everything. the spa was lovely too

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

the spa the location

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

the spa was incredible, i got an amazing massage and the thermal suite was divine

spa was fantastic

really nice spa too and we both enjoyed the massage on offer

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

spa and massages

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

borderline hostility from spa receptionist

rooms were very spacious with balcony with street and sea view

s was almost perfect except quality of spa services

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

room and bathroom quite small compared to other places at this price. spa not very large either.

breakfast was incredible especially with the view and everyday a pastry chef would make something

everything was amazing the breakfast, the room, the view and the staff

breakfast was lovely

spa was closed because of covid.

spa closed due to covid

we don't usually do all inclusive but did as the spa was not open and it was very good

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

naturist pool, no spa included in room price

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

issues post renovation which weren t yet complete, some toilets not working and spa not

the biggest bonus for me was the room size which was so spacious

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

the spa is great and reasonably priced

our bedroom was very clean and spacious

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

the spa facilities were on point as were the staff in that area

excellent service from spanish david in public relations who is a credit to the hotel

spa dispointing steam and sauna were not in operation and no disabled access

thoroughly enjoyed the massage i had in the spa too

had the gold level room with a spa wirlpool in the huge patio

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

with the spa area

didn't use the spa or any of the other facilities

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

loved the pool, spa and bar to watch the sunset

the spa is also incredible

the spa was also stunning

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

the spa was closed due to refurbishment, but nothing to complain about.

we also enjoyed the spa a lot

spa experience when checking in for our treatments was not user friendly.

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

i wanted to use the spa but it was closed because of covid restrictions.

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

the indoor pool and spa was closed and that was the main reason for booking that hotel.

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

spa still closed ( covid ) but offering massages one of the best massages i have had

a little more for kids to do maybe would be good

the spa was closed

was surprised that sauna and spa area pools were not included in already high price of the room

hotel staff and spa exceeded our expectations

the spa is overpriced and did not match expectations

the complementary chocolates and spa access were a nice touch

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

prices for the spa treatments were affordable

spa area very small

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

nice spa pool

it also have a spa which unfortunately we did not have time to enjoy

the spa area is a bit dated.

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

room was comfortable, spa was relaxing and breakfast was lovely

i also wish that someone would have told me in advance the spa was closed and maresia too

we had a relaxing afternoon in the spa and wellness centre

the trash bins are hard to find and not enough in the spacious room like this one

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

we book a massage through the app and when we got to the spa they said they had no record of it

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

fantastic restaurants, pools, spa and gym

the spa is lovely and really good massage

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

really lovely staff, pools , spa and treatments were very high quality.

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

spa facilities are amazing and the massages are to die

villa with spacious rooms and beautiful terrace with private pool

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

breakfast was really good, a wide selection and fresh eggs, pancakes, waffles on request

the breakfast was exceptional fresh and varied

special mentions to giuseppe, rafael, jose, ismael and alessandro (who showed around a 2 bedroom pool villa -

the gym was also well equipped

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

spa treatments were exceptional

cute spa facilities that were available after reservation

there is also a relaxation spa with is a great addition

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

spa use is not included

there was no wifi when we came, they made it while we were there

the gyms weights were too light , no machine for chest work out and the spa is not included

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

the spa treatments were top notch

there is the gym and spa facilities

rooms were spacious and beds super comfy

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

the spa is phenomenal, the heated pools and amazing thermal showers are a must

only little complaint was about the spa

we were also given free 1 hour spa vouchers, which we didn't expect

spa was a wonderful experience

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

spa - fantastic

spa massage was not very good.

spa is not worth visiting

spa was far, it is outside the hotel

spa was closed!

facilities and especially the spacious suite and value for money

bedrooms were spacious and clean

the spa treatments are also incredible and cynthia was amazing

the breakfast was good had a large variety catering to all

actual layout of tables/seats in a bar during evening shows,where ever you will sit (if not in a front) you will

wifi connection was very poor

wifi troubles , difficult to find room when u check in.

fantastic food & spa facilities which was great after a long day hiking

the spa is great, with a sauna and a jacuzzi

reservations for the spa need to be made in advance.

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

the spa was fantastic

big bathroom with spa bathub, excellent water pressure

there is a lovely private spa , for who loves massages

stunning location, beautiful pool and amazing spa (massage therapist was unreal

had a massage in spa with denise it was exceptional

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

spa could open a little later

beautiful and calm place, relaxing spa area, very friendly staff

great spa food catered well for vegetarians staff were really nice good breakfasts

the spa and gym are part of the package and are a very nice treat

great place with spa wellness and delicieux restaurant

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

a number of pools to use, excellent spa and gym

gym and spa are great and the food can't be faulted

it was busy so everything had to be pre planned and booked. spa and restaurants

the spa was stunning and the beautician who did my facial was excellent

staff the facilities, the breakfast, the swimming pool and the room everything was excellent

few minutes drive away from the south airport, in between small fish villages and offers free parking (therefore

has small parking space, take rental car anyway parking is manageable outside on street

wifi was also included

excellent breakfast