pool area great, spa fantastic, mediocre massage

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

spacious room, good breakfast. excellent spa and a great location.

the spa was too expensive and i did not know prior too booking the facility

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

service was non existant in the spa and generally reception were stand offish

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

the bar staff were lovely

wifi a bit slow and loses connection a lot. mattresses could be softer

brilliant location very clean friendly staff fantastic spa and pool areas loved it

the nail in spa was really expensive and poor quality

stayed in deluxe room with spa bath

the spa was lovely too

the pool and spa area are a dream

new comfy sunbeds were great right next to the spa pool

hotel with great roof top bar and infinity pools with the spa treatment centre

the spa on the last floor is also good value for money, considering the alternative is to have a

the spa was excellent and so were the meals

no spa facilities e.g. steam room etc

the bungalow was well equipped in the kitchen , everything you needed if your staying self catering

kitchen equipped with all necessities

kids friendly, would definitely stay here

kids friendly, would definitely stay here

on day we were leaving we could have lunch and use swimming pool also stored our luggage till we were ready to

it was my first time in an adults only hotel and found it so quiet and peaceful

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

even though it was an adults only hotel, there was no noise from other guests and everyone had a great time

no bar by the pool

we checked in after a 4 hour flight 4 mature golfers asked where the bar was he went to a fridge at the reception

lack of information provided on check in about facilities and when asked at spa reception

especially the spa and rooftop terrace

the spa was wonderful

the food choice was very good. the rooms are huge. the spa was excellent

our club room (with spa upgrade) was fabulous

the spa was also closed on our trip and the towel system at the pool could be better

the spa and the cocktails at the pool bar

everything was excellent slight disappointment that the spa was closed during our stay

the spa and pool area were brilliant

really friendly staff. great facilities including the spa area

room was very clean and organized, pool area great (one pool is heated), massages in spa were very professional

staff where friendly especially at the spa we had an amazing couples massage

hotel was lovely and clean, pool was nice and warm and spa was amazing.

helpful staff lovely pools spa gym etc

i enjoyed the spa and the 2 pools outside.

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

loved the restaurant such a good variety of food and pool area lovely

breakfast was very nice lots of choice and food cooked fresh by chef in front of you

the spa the location

the cost of the spa was not related when checking in or booking

room was very good, comfy bed, food excellent lots of choice, cleaners very helpful, enjoyed the spa not much

staff, deluxe lounge, food, everything. the spa was lovely too

the spa is excellent

spa and massages

rooms were very spacious with balcony with street and sea view

borderline hostility from spa receptionist

s was almost perfect except quality of spa services

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

spa pool jets excellent for joints

staff were exceptionally friendly, let us use the towels and spa showers after check out

the room was beautiful, i loved the spa and the pool

waiting time for check in and out and the spa was not included in the price.

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

the spa is located in a neighboring hotel with a direct access and requires an extra fee

no spa in the hotel

were a little surprised to have to pay extra for the gym

pool, 3 different restaurants, spa etc

the spa is simply incredible, the massage is simply one of the best in life

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

i also used the spa and gym, the views while working out ud83dude0d i actually want to come back to tenerife

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

spa is bad

gym and spa hours should be longer

first, the spa is extremely small

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

prices at the spa felt a touch heavy

good games room and spa treatments

spa and we could have more towels available.

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

the small spa area/jacuzzi didn't appear to be open

no early breakfast available. no bar snacks after 3pm.

no bar in hotel. would benefit with a bar on site

perhaps, the one only thing that would have been nice, was if the pool area was opened for a little later than

wifi was patchy sometimes, tv channels are all in german except sky news

location was great. the property was nice and the spa was fabulous

spa was great, entertainment was really good.

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

the spa massage was excellent service in the restaurant was excellent

spa area was not something to write home about

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

book a treatment at the spa after trying a few times so i just left it in the end

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

swimming pool was exceptional, there are lots of sunbeds

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

the spa is lovely and again, the staff are great

spa services and staff were exceptional

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

spa was fantastic

sunbeds were reserved every morning at 7 or 8 by guests and no one cared the spa was very small but cost like

really nice spa too and we both enjoyed the massage on offer

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

i visited the spa and had a treat which was amazing

the pool, the spa was great

the location, the room, the pool and the spa (i got a massage and it was super)

they always had a smile to spare even when it got hectic

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

the spa was absolutely

spa option was super, had a fantastic facial, best yet

loved the roof top pool, which had a great view

free in room safe and free wifi

length of time to sit and enjoy the meal (3 hours for each sitting), and in between the poolside bar provided

staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

booked this hotel as i wanted a solo spa break/some peace and quiet

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

2 lovely swimming pools and a spa pool

room and bathroom quite small compared to other places at this price. spa not very large either.

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

the staff was vigilant and very responsive and the breakfast was absolutely

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only'

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

we could not get into the spa because there was no one there and we were looking for an employee for a long

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

area on entry and small gym some machines didn t work woken by bin men at 4 in the morning every

we enjoyed so much the activities particularly the aqua-gym

spa closed due to covid

the spa facilities also have an additional charge

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

we don't usually do all inclusive but did as the spa was not open and it was very good

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

we had massages in the spa and that were great and the pool bar was also quite nice

free gym, sauna

the best part was the pool, the bar inside the pool and the staff

5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool,

swimming pool bar close at 6pm

the spa is great and reasonably priced

the spa facilities were on point as were the staff in that area

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

enjoyed the family private spa hour for 60 enjoyed immensely

our bedroom was very clean and spacious

spa dispointing steam and sauna were not in operation and no disabled access

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

entering spa disabled access non existent

thoroughly enjoyed the massage i had in the spa too

excellent service from spanish david in public relations who is a credit to the hotel

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

spa is fantastic. best sun bed policy i have ever witnessed.

issues post renovation which weren t yet complete, some toilets not working and spa not

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

the biggest bonus for me was the room size which was so spacious

the spa was closed due to refurbishment, but nothing to complain about.

only gripe i would have is that you recommend that the entry to the spa should be free it costs 20

we also enjoyed the spa a lot

great spa facilities with huge variety of treatments

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

with the spa area

we also enjoyed the spa and tennis court

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

didn't use the spa or any of the other facilities

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa is also incredible

loved the pool, spa and bar to watch the sunset

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa was also stunning

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

spa still closed ( covid ) but offering massages one of the best massages i have had

at check in was resolved with a bottle of cava and a late check out which was very much appreciated but the

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

i wanted to use the spa but it was closed because of covid restrictions.

the indoor pool and spa was closed and that was the main reason for booking that hotel.

was surprised that sauna and spa area pools were not included in already high price of the room

the complementary chocolates and spa access were a nice touch

the spa was closed

spa and pool area and closeness to la caleta.

in the spa people using sauna etc naked

spacious bedroom, with a comfortable bed and a large bathroom

prices for the spa treatments were affordable

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

were rude, spa facilities were awful, we spent all out time in the hotel next door - sheraton, which had a

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

the trash bins are hard to find and not enough in the spacious room like this one

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

we had a relaxing afternoon in the spa and wellness centre

everything. the spa and pool are my favourite

we book a massage through the app and when we got to the spa they said they had no record of it

i highly recommend to visit spa and to get deep tissue massage from carmin

really lovely staff, pools , spa and treatments were very high quality.

the spa is lovely and really good massage

the spa was exceptional as were the treatments

fantastic restaurants, pools, spa and gym

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

villa with spacious rooms and beautiful terrace with private pool

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

the lady at the spa was lovely and extremely helpful and accommodating

spa facilities are amazing and the massages are to die

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

magnificent view from the balcony. helpful staff. restaurant serves great breakfast and dinner

the team are so helpful and friendly at breakfast and at the pool in particular

only thing i can think of, is the minimum spending of 15 euros for room service dining or breakfast

the bar was a bit over expensive

and chilled out would definitely recommend it to anyone looking for a little break, the thermal spa and treatments

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

spa treatments were exceptional

spa was really amazing and clean

the spa was not available during our stay, which was a bit disappointing

there was no spa and there was no info about it on the website

during the day the bar was open to buy drinks whilst sitting round the pool, and in the evenings the restaurant

nice rural location, with nice views and a pool

breakfast very simple

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

there is the gym and spa facilities

the gyms weights were too light , no machine for chest work out and the spa is not included

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

my husband used spa and said it was great

hotel with spa and infinity pool

spa massage was not very good.

spa - fantastic

we were also given free 1 hour spa vouchers, which we didn't expect

location is amazing and we do like the heated pool and spa area, you can spend the whole day just stay in hotel

rooms were spacious and beds super comfy

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

room was spacious and stylish with great views

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

room was comfortable, spa was relaxing and breakfast was lovely

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

it also have a spa which unfortunately we did not have time to enjoy

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

spa area was also decent but could have been opened a bit longer in the evening

spa use is not included

there is also a relaxation spa with is a great addition

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

breakfast was amazing

spa is not worth visiting

spa was far, it is outside the hotel

spa was closed!

facilities and especially the spacious suite and value for money

bedrooms were spacious and clean

the spa treatments are also incredible and cynthia was amazing

the breakfast was good had a large variety catering to all

actual layout of tables/seats in a bar during evening shows,where ever you will sit (if not in a front) you will

wifi connection was very poor

wifi troubles , difficult to find room when u check in.

there is a lovely private spa , for who loves massages

had a massage in spa with denise it was exceptional

big bathroom with spa bathub, excellent water pressure

breakfast area, lovely staff at reception, good location (amazing sea view), good spa area, good bed, big size

our room was clean & very comfortable & the spa was wonderful

the spa is great, with a sauna and a jacuzzi

fantastic food & spa facilities which was great after a long day hiking

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

enjoyed the relaxing spa facilities

the hotel has an enjoyable spa and a great restaurant

spa facilities, delicious cuisine, friendly, cheerful, warm & attentive staff

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

the spa was stunning and the beautician who did my facial was excellent

gym and spa are great and the food can't be faulted

it was busy so everything had to be pre planned and booked. spa and restaurants

beautiful and calm place, relaxing spa area, very friendly staff

great place with spa wellness and delicieux restaurant

the spa and gym are part of the package and are a very nice treat

is an excellent mountain spa hotel with great staff who make it special

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

they put on a good entertainment schedule and the spa is good too

spa was closed because of covid

need to go out to buy mineral water and the spa was not good

the gym and spa were also great