lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

had a lot of facilities, shops, swimming pools, bars, spa and others

spa services and staff were exceptional

room and hotel, friendly and very kind staff, nice swimming pool and spa (i recommend a massage), good food

spa facilities- jacuzzi and sauna pools dinner was great- different everyday

food, plants (inside and around the hotel), spa and location.

the only cons is that the spa was closed at weekends and it was not clearly said on the web information

booked this hotel as i wanted a solo spa break/some peace and quiet

spa was lovely

robe and slippers in my room, felt like i was staying in a luxury spa hotel, spa amenities available if you

spa area was not something to write home about

book a treatment at the spa after trying a few times so i just left it in the end

views, food, staff, comfort, special touches,spa facilities, bike hire and luxurious

- 15 or 30 minute walk the the two nicer beaches - spa area closes at 6pm

one of the best adults-only hotels i ve been to

we had massages in the spa and that were great and the pool bar was also quite nice

5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool,

cold pool

swimming pool bar close at 6pm

i really liked pool area and gym facilities

the small spa area/jacuzzi didn't appear to be open

perhaps, the one only thing that would have been nice, was if the pool area was opened for a little later than

would be nice to use a lilo in the pool

fridge could have been more powerful, as well as the wifi

i also thoroughly enjoyed the pool facilities, which were clean, well-maintained, provided a perfect place to

there is a health spa and we all had fantastic massages, and there is a stunning gym with beautiful views over

i had a spa appointment booked, but i chose not to continue because the welcome didn t feel very pleasant

maybe christmas day spa could be open earlier than 3pm as went for a steam room as a treat as its 20 each

good games room and spa treatments

we also visited the spa which was lovely and clean and well worth the money for the spa circuit

we specially enjoyed the spa and the billiards room

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

first, the spa is extremely small

spa is bad

prices at the spa felt a touch heavy

staff where friendly especially at the spa we had an amazing couples massage

helpful staff lovely pools spa gym etc

hotel was lovely and clean, pool was nice and warm and spa was amazing.

spa and the food

only the gym was free , for the steam and any spa service you need to pay > 15 euros

room service was very good and the 3 elevators were quick.

adults only. staff friendly and helpful. perfect location

bar or entertainment

even though it was an adults only hotel, there was no noise from other guests and everyone had a great time

no bar or music around the pool

the spa is located in a neighboring hotel with a direct access and requires an extra fee

no spa in the hotel

it has a massive swimming pool and very good spa facilities

disappointed that the advertised (in hotel) beach bar was closed, and that the public spaces aren t maintained

lovely breakfast with plenty of choice... lovely staff...excellent location

waiting time for check in and out and the spa was not included in the price.

of the hotel staff from the reception, bar, concierge, waiters/ waitresses, housekeeping & the spa staff are

staff were exceptionally friendly, let us use the towels and spa showers after check out

spa pool jets excellent for joints

the room was beautiful, i loved the spa and the pool

new comfy sunbeds were great right next to the spa pool

the spa was excellent and so were the meals

no spa facilities e.g. steam room etc

hotel with great roof top bar and infinity pools with the spa treatment centre

the spa on the last floor is also good value for money, considering the alternative is to have a

indoor pool, spa and infinity pool were extras which we hadn't realized at time of booking but other than that

everything was excellent slight disappointment that the spa was closed during our stay

the spa was also closed on our trip and the towel system at the pool could be better

the volcano situation is great and facilities are great rooms are lovely food is great love the spa pool area

really friendly staff. great facilities including the spa area

service was non existant in the spa and generally reception were stand offish

dated look on the outside, you ll find clean and modern rooms, a fantastic pool, onsite spa (with a more than

was my birthday and they put a bottle of cava in my room with a birthday message and a spa entry

the bar staff, entertainment team and the restaurant personnel were excellent and the food plentiful

location, friendly staff, delicious food, flexible clean service, free parking, gym (small but was never crowded

pool area really spacious lovely relaxation area and too great pools one very deep and other one suitable for

spa lots of things wasn't working

way the spa works isn t great as a member of staff needs to unlock the door to let you into the pool area

spacious room, good breakfast. excellent spa and a great location.

sleep rooms were a lovely size for 2 people never an issues getting sun loungers & really lovely spa with good

the pool party on saturday was fabulous

bungalows are nicely renovated with new furniture, only kitchenete is old and upgrade is needed

pool area was always neat and tidy and lots of interment

wifi

perfect facilities for families, great location and the breakfast buffet is amazing

the food choice was very good. the rooms are huge. the spa was excellent

lack of information provided on check in about facilities and when asked at spa reception

our club room (with spa upgrade) was fabulous

spa time! till 1800!

hotel with great facilities, you do have to pay extra for everything like pool towels, wifi, spa etc

the spa the location

spa facilities are amazing, i had a lovely relaxing massage by the gentleman there, and got my hair

spa looked amazing

the cost of the spa was not related when checking in or booking

the spa is excellent

expensive for drinks. spa facilities extra/ i.e. use of turkish baths,steam room etc.

spa and massages

fact that you had to pay to use the spa area, considering i paid for a 5* accommodation, that should be included

s was almost perfect except quality of spa services

rooms were very spacious with balcony with street and sea view

the spa was lovely too

the nail in spa was really expensive and poor quality

how clean it is spa is good and also very close to oit you need

stayed in deluxe room with spa bath

the pool and spa area are a dream

wine list could include more canarian wines in the spa no chance to relax: too loud , bellow average quality

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me

g nobody explained that we have to get a special card at the reception and bring it to the spa in order to

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

pool areas

the spa was excellent and massages/masseuse's were fabulous ( ava in particular

the spa is simply incredible, the massage is simply one of the best in life

the food in the resort is of a high standard in the international restaurant, as well as the spanish and italian

pool, 3 different restaurants, spa etc

games, gym and the spa - we spent an afternoon in the spa and sauna

location was great. the property was nice and the spa was fabulous

the spa massage was excellent service in the restaurant was excellent

spa was great, entertainment was really good.

there is a nice spa in the hotel and you can also borrow a car just at the reception, hotel evening program

weren t included so you had to put a deposit and pay for use of towels, irons, safe keys, spa etc so this adds

they always had a smile to spare even when it got hectic

i visited the spa and had a treat which was amazing

spa zone is another great experience- i was impressed by massage , they gave me a good offer on it

the pool, the spa was great

the location, the room, the pool and the spa (i got a massage and it was super)

the spa was absolutely

spa option was super, had a fantastic facial, best yet

loved the roof top pool, which had a great view

only the food at pergola bar was not up to the standard

the downstairs bar area where entertainment is held could do with some refurbishing

the spa was incredible, i got an amazing massage and the thermal suite was divine

really nice spa too and we both enjoyed the massage on offer

spa was fantastic

access to prom/beach, private car park was useful, shower was excellent, bed very comfortable, spa treatments

i did not use the spa but my friend did and she said it too was very good, she had a lovely manicure and pedicure

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

we could not get into the spa because there was no one there and we were looking for an employee for a long

gym very modest

the breakfast was excellent.

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

location. would be great views if there weren't a noisy parking in front

excellent breakfast buffet, stunning property and location.

city life and the nearby national park for hiking, and it was a big plus that the hotel offered parking

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

room and bathroom quite small compared to other places at this price. spa not very large either.

breakfast was incredible especially with the view and everyday a pastry chef would make something

everything was amazing the breakfast, the room, the view and the staff

breakfast was lovely

spa was closed because of covid.

spa closed due to covid

we don't usually do all inclusive but did as the spa was not open and it was very good

the restaurant area for breakfast and dinner is well too noisy and crowded, spa for this hotel is at extra

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

naturist pool, no spa included in room price

they told us we had to book the a la carte restaurant but did not tell us we had to book the spa

issues post renovation which weren t yet complete, some toilets not working and spa not

the biggest bonus for me was the room size which was so spacious

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

the spa is great and reasonably priced

our bedroom was very clean and spacious

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

the spa facilities were on point as were the staff in that area

excellent service from spanish david in public relations who is a credit to the hotel

spa dispointing steam and sauna were not in operation and no disabled access

thoroughly enjoyed the massage i had in the spa too

had the gold level room with a spa wirlpool in the huge patio

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

with the spa area

didn't use the spa or any of the other facilities

have to pay to use the spa, totally understand paying extra to have treatments etc but just to access the spa

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

spa experience when checking in for our treatments was not user friendly.

great spa facilities with huge variety of treatments

the spa was closed due to refurbishment, but nothing to complain about.

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

the spa was also stunning

the spa is also incredible

loved the pool, spa and bar to watch the sunset

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

all was perfect but one could see the issues: - suspended ceiling in spa area was loterally moving

i wanted to use the spa but it was closed because of covid restrictions.

booked this hotel as it had spa facilities so in the event of a rainy day we could use it

the indoor pool and spa was closed and that was the main reason for booking that hotel.

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

spa still closed ( covid ) but offering massages one of the best massages i have had

a little more for kids to do maybe would be good

spa was far, it is outside the hotel

spa is not worth visiting

bedrooms were spacious and clean

confusion regarding the spa facilities

and very cheap, hotel staff were all lovely and friendly, clean pools, activities for family, spa was beautiful

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

was surprised that sauna and spa area pools were not included in already high price of the room

the spa is overpriced and did not match expectations

hotel staff and spa exceeded our expectations

spa and pool area and closeness to la caleta.

the spa treatments are also incredible and cynthia was amazing

5 minutes by taxi to golf

clean, nice big rooms, beds for the kids were good size

mushrooms for breakfast!

wine could have been better nice pool area great value

spa area very small

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

spacious bedroom, with a comfortable bed and a large bathroom

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

it also have a spa which unfortunately we did not have time to enjoy

nice spa pool

the spa area is a bit dated.

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

spa area was also decent but could have been opened a bit longer in the evening

the trash bins are hard to find and not enough in the spacious room like this one

i also wish that someone would have told me in advance the spa was closed and maresia too

we had a relaxing afternoon in the spa and wellness centre

we book a massage through the app and when we got to the spa they said they had no record of it

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

the spa was exceptional as were the treatments

spa treatments were excellent

we went to the spa and was amazing as well

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

the spa is lovely and really good massage

spa use is not included

the spa and restaurant will open in a couple of weeks and i wish i could have tried that

there is also a relaxation spa with is a great addition

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

great eco breakfast with local products and helpful staff

stunning location, beautiful pool and amazing spa (massage therapist was unreal

our room was clean & very comfortable & the spa was wonderful

the location is quite windy the spa was not open due to staff shortages

there is a lovely private spa , for who loves massages

big bathroom with spa bathub, excellent water pressure

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

the lady at the spa was lovely and extremely helpful and accommodating

spa facilities are amazing and the massages are to die

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

villa with spacious rooms and beautiful terrace with private pool

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

the best menu was the room service menu but that ment having to eat in your room

went over and above to look after us, the food and drink options and quality were brilliant and gym facilities

stunning 3 bed 3 bath with private pool

views were brilliant and the breakfast was best we have had anywhere

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

spa treatments were exceptional

i will definitely recommend this place for a relaxed go-away weekend (especially the spa facilities)

spa was really amazing and clean

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

the spa treatments were top notch

the gyms weights were too light , no machine for chest work out and the spa is not included

my husband used spa and said it was great

only little complaint was about the spa

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

rooms were spacious and beds super comfy

spa complex, delicious food, great attitude

spa massage was not very good.

spa - fantastic

view, sweets, spa and swimming pool area

hotel with spa and infinity pool

the spa is great, with a sauna and a jacuzzi

fantastic food & spa facilities which was great after a long day hiking

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

enjoyed the relaxing spa facilities

the hotel has an enjoyable spa and a great restaurant

spa could open a little later

beautiful and calm place, relaxing spa area, very friendly staff

great spa food catered well for vegetarians staff were really nice good breakfasts

the spa and gym are part of the package and are a very nice treat

great place with spa wellness and delicieux restaurant

beautiful pool area and separate drinks area overlooking the beach

breakfast was included and was plenty of options

the swimming pool area has been renewed and it is great

, good breakfast , the staff both reception and cleaning very good friendly and fun bike locker , bar and tapas

the breakfast was great; reception very friendly